Farnum

What Farnum does

Farnum is a New Hampshire-based non-profit behavioral health organization that provides outpatient substance use disorder treatment and mental health counseling to adults. Founded in 1981 and operating under Easterseals NH & VT, the organization historically ran both inpatient and outpatient programs but transitioned to outpatient-only operations effective July 20, 2025, after closing its inpatient unit due to an approximately $2 million annual funding gap that could not be closed through a two-year search for a transfer provider or acquirer. The inpatient closure resulted in the layoff of approximately 75 staff members. Surviving operations have been rebranded as "Behavioral Health Services by Easterseals NH."\n\nThe organization's core service offering is an 8-week Intensive Outpatient Program (IOP), supplemented by individual counseling, group therapy, Licensed Alcohol and Drug Counselor (LADC) evaluations, case management, recovery support, and mental health counseling. Patients are primarily adults with substance use disorders, with a deliberate service focus on Medicaid beneficiaries, Veterans, first responders, and families. Outpatient services continue to operate from two physical locations in New Hampshire: Manchester (700 Lake Ave) and Franklin (14 Holy Cross Rd).\n\nThe business model is a non-profit healthcare delivery model funded through insurance reimbursements, out-of-pocket patient payments, and grant funding — most notably potential Bureau of Drug and Alcohol Services (BDAS) grants. The organization does not raise venture or private equity capital. Revenue and operating capacity are therefore directly tied to payer mix, Medicaid rate-setting, grant cycles, and the volume capacity of the two outpatient sites. There is no proprietary technology platform, no AI/ML component, and no digital product surface; the offering is entirely clinical services delivered by licensed personnel.

Name

Farnum

Legal name

Farnum Center

Website

https://farnumcenter.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Farnum is a New Hampshire non-profit outpatient substance use disorder treatment provider, operating under Easterseals NH & VT, serving Medicaid patients, Veterans, and first responders at Manchester and Franklin locations after closing its inpatient program in July 2025.

Ownership category

akta.pro rank

Product category

Behavioral Health & Substance Use Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD)

akta.pro secondary industries

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF), Behavioral Health Partial Hospitalization & Intensive Outpatient Programs (PHP/IOP) (HLAFACAJ)

Keywords

• Substance use treatment
• Mental health counseling
• Outpatient rehabilitation
• Trauma-informed care
• Recovery support services

Headquarters

HQ city

Manchester

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Healthcare service fees: Revenue generated from providing substance use disorder treatment and mental health counseling services. The closure was driven by a $2 million funding gap caused by serving primarily Medicaid patients and the uninsured, with larger national for-profit organizations attracting clients with insurance coverage.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Farnum Center (now operating as Behavioral Health Services by Easterseals NH) provides outpatient substance use disorder treatment and mental health counseling services to adults, including Veterans, first responders, and families, at centers in Manchester and Franklin, New Hampshire. Services include an 8-week Intensive Outpatient Program (IOP), individual and group counseling, Licensed Alcohol and Drug Counselor (LADC) evaluations, case management, recovery support, impaired driver services, and the Veterans Count Program, with telehealth available after an initial in-person visit.

Product overview

Behavioral Health Services by Easterseals NH operates as a platform offering behavioral health services, with its outpatient substance use treatment program formerly known as Farnum. The portfolio includes two primary service lines: Outpatient Substance Use Treatment (which encompasses Intensive Outpatient Treatment/IOP, individual counseling, weekly therapy groups, LADC evaluations, case management, and impaired driver services) and Mental Health Counseling (including the Veterans Count Program for military and Veteran individuals and couples). Services are available in-person and via telehealth at locations in Manchester and Franklin, NH.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Substance Use Treatment Outpatient substance use treatment program for adults, including Military Service Members, Veterans, First Responders, and their families. Services include Intensive Outpatient Treatment (IOP, 8-week program), individual counseling, weekly therapy groups, LADC evaluations, case management, recovery support, and impaired driver services. Delivered in-person at Manchester and Franklin, NH clinics with telehealth available after initial in-person visits.
• Mental Health Counseling Mental health counseling services for service members, Veterans, first responders, and their families, offering individual client visits (both in-person and telehealth) and couples counseling. Individual counseling and mental health support for adults with developmental disabilities is also provided through the Community Based Services Program.
• Veterans Count Program Mental health support program offering trauma-informed, person-centered counseling for service members, Veterans, first responders, and their adult family members, along with access to trusted mental health resources.
• Impaired Driver Service Provider Specialized service provider for impaired driver assessments and treatment programs.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Hazelden Betty Ford Foundation: National nonprofit leader in SUD treatment with residential, outpatient, and recovery services across multiple states. Comparable in care model (IOP, counseling, recovery support) but operates at substantially larger scale with a broader geographic footprint and broader payer mix than Farnum.
• Recovery Centers of America: National for-profit chain providing inpatient, outpatient, and IOP services for SUD. Comparable to Farnum in service-line structure but is the type of 'larger national for-profit' explicitly identified as the competitive force that drove Farnum's payer-mix deterioration and $2M funding gap.
• American Addiction Centers: National for-profit SUD treatment operator with inpatient, outpatient, and IOP services across multiple states. Comparable to Farnum in clinical service offering and represents another large commercial-insurer-attracting competitor cited as a contributor to Farnum's payer-mix challenge.
• Caron Treatment Centers: National nonprofit providing residential, outpatient, and extended care for substance use disorders. Comparable to Farnum in mission-driven nonprofit model, trauma-informed clinical approach, and service-line breadth including IOP and family programming.

Regional players

• Granite Recovery Centers: New Hampshire-based SUD treatment provider operating residential and outpatient programs in the same regional market as Farnum. Directly comparable because it competes for the same Medicaid and commercial patient population in NH and exemplifies the for-profit competitive dynamic cited in Farnum's funding-gap pressures.
• Spectrum Health Systems: Massachusetts-based nonprofit providing outpatient and residential SUD treatment, including IOP and recovery support. Comparable to Farnum in nonprofit outpatient model, public-payer dependence, and Northeast operating geography.

Direct peers

• Phoenix House: Nonprofit provider of substance use and mental health treatment operating residential and outpatient programs across multiple states. Comparable to Farnum in service mix, payer mix sensitivity, and nonprofit operating model, though at meaningfully larger scale.
• Seabrook House: Regional SUD treatment provider in the Northeast offering detoxification, residential, IOP, and outpatient services. Comparable to Farnum in service-line breadth (especially IOP) and New England geographic overlap, with similar payer-mix challenges.
• Veterans Count: Easterseals-affiliated program (now operating within Farnum's parent) serving Veterans, service members, and first responders with mental health and family support. Directly comparable because Veterans Count is actually embedded within Farnum's Mental Health Counseling service line, sharing staff, donor pipeline, and clinical mission.
• Easterseals NH & VT: Farnum's parent organization and primary brand under which Farnum now operates as Behavioral Health Services. Comparable because it delivers the same outpatient behavioral health services, governs the same clinical operations, and shares the same payer mix and donor ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/FarnumCenter
• Facebookfacebook.com/farnumcenter
• LinkedInlinkedin.com/company/farnum

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Farnum