Pembroke Regional Hospital

What Pembroke Regional Hospital does

Pembroke Regional Hospital (PRH) is a publicly funded regional acute care hospital located in Pembroke, Ontario, approximately 150 km northwest of Ottawa. Founded in 1878 and operating from a multi-tower campus (Towers A-D) at 705 Mackay Street, the hospital delivers a broad range of acute, post-acute, outpatient, and diagnostic services to approximately 55,000 residents in the City of Pembroke, Town of Petawawa, and surrounding municipalities of Renfrew County, supported by nearly 900 staff members and an engaged physician community. Service lines include emergency and intensive care, medical/surgical inpatient care, acute mental health, obstetrics, orthopaedics, rehabilitation, respiratory therapy, dialysis, chemotherapy (Level 4 satellite clinic operated in partnership with The Ottawa Hospital Regional Cancer Program), and full diagnostic imaging including CT, MRI, nuclear medicine, and mammography. PRH also operates the Mental Health Services of Renfrew County, including a 24/7 crisis line, inpatient unit, Assertive Community Treatment Team (ACTT), and an equine-assisted learning program, and is the designated District Stroke Centre for the region.

The hospital's business model is overwhelmingly publicly funded through Ontario's health insurance system (OHIP), with funding allocated via the Champlain Local Health Integration Network (LHIN) and Ontario Health, supplemented by ancillary revenue from parking (maximum $8/day), on-site amenities, and donations raised through the affiliated PRH Foundation (including Catch the Ace lottery, the Heroes Run, and the recently launched $10 million "Together, We Care" campaign). Patient services are accessed primarily through emergency department visits, physician referrals, and community referrals; PRH is part of the Ottawa Valley Ontario Health Team. Distribution occurs via the main Pembroke campus, a satellite Mobile Geriatric Day Hospital site in Renfrew, and ambulatory specialty clinics in Tower D. Key technology infrastructure includes the ConnectingOntario ClinicalViewer (a provincial EHR portal) and a planned fall 2026 implementation of the Epic health information system with MyChart patient portal as part of the 16-hospital Atlas Alliance of Eastern Ontario. Strategic partnerships anchor the service model: long-standing cancer care collaboration with The Ottawa Hospital, pediatric surgery partnership with CHEO (Kids Come First), lab services through EORLA, teaching affiliation with the University of Ottawa hosting 300+ medical learners annually, and joint operation of the Renfrew County Mesa HART Hub with the County of Renfrew supported by $6.3 million in annual provincial funding.

Name

Pembroke Regional Hospital

Legal name

Pembroke Regional Hospital

Website

https://pemreghos.org

Company type

Private

Founded year

1878

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pembroke Regional Hospital is a publicly funded regional acute care hospital in Pembroke, Ontario, serving approximately 55,000 residents across Renfrew County with emergency, surgical, mental health, obstetrics, diagnostic imaging, chemotherapy, and rehabilitation services, anchored by nearly 900 staff and partnerships with The Ottawa Hospital, CHEO, and the University of Ottawa.

Ownership category

akta.pro rank

Product category

Regional Acute Care Hospital Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Ambulatory Oncology Centers (Outpatient Chemo/Radiation) (HLAFABAI), Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Acute care hospital
• Regional health services
• Emergency and intensive care
• Diagnostic imaging services
• Community mental health

Headquarters

HQ city

Pembroke

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Ontario Health Insurance Plan (OHIP): As a public hospital in Ontario, PRH receives funding through the provincial health insurance system. Hospital services covered under OHIP include emergency department visits, inpatient care, outpatient clinics, diagnostic services, and medically necessary procedures. Funding is allocated through the Champlain Local Health Integration Network (LHIN) and Ontario Health.
2. Parking and Amenity Fees: Revenue generated from parking fees (maximum $8 per day at Pembroke location) and amenities including the Mural Café, Sunshine Gift Shop, and ATM services
3. Donations and Foundation Fundraising: Pembroke Regional Hospital Foundation conducts ongoing fundraising including Catch the Ace lottery, community events, corporate donations, and planned giving to support equipment purchases and facility improvements not covered by provincial funding

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Pembroke Regional Hospital is a publicly funded regional acute care hospital providing emergency and intensive care, medical and surgical inpatient care, obstetrics, orthopaedics, acute mental health, rehabilitation, oncology (Level 4 satellite chemotherapy), dialysis, respiratory therapy, diagnostic imaging, and laboratory medicine to residents of Pembroke, Petawawa, and surrounding Renfrew County communities. It also operates Mental Health Services of Renfrew County (community-based mental health and addictions programs) and the Renfrew County Mobile Geriatric Day Hospital, and is implementing the Epic health information system with MyChart patient portal in fall 2026.

Product overview

Pembroke Regional Hospital is a healthcare facility offering acute, post-acute, outpatient, and diagnostic services. The hospital operates a multi-tower facility (Towers A-D) delivering core clinical services including Acute Mental Health, Ambulatory Clinics, Chemotherapy, Diagnostic Imaging (CT, MRI, nuclear medicine, mammography), Dialysis, Emergency/ICU, Laboratory Medicine, Medical/Surgical Care, Obstetrics, Perioperative Services, Rehabilitation, Respiratory Therapy, and Vascular Health (District Stroke Centre). The hospital provides community-based mental health services throughout Renfrew County. Key digital health services include the ConnectingOntario ClinicalViewer for provider access and the upcoming Epic system with MyChart patient portal (fall 2026) as part of the Atlas Alliance with five other Eastern Ontario hospitals. Specialized programs include the Renfrew County Mobile Geriatric Day Hospital, Remote Care Monitoring, Nurse-Led Critical Care Response Team, and pediatric surgery partnership with CHEO.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency / Intensive Care Unit Emergency department and intensive care unit providing acute medical care for urgent and critical patients; located in Tower A, Ground Floor at the Pembroke campus.
• Medical Program Medical/surgical care services including inpatient care on designated floors providing acute medical services for various conditions.
• Perioperative and Surgical Services Surgical procedures including inpatient and outpatient operations covering ENT, general surgery, orthopaedics, urology, and pediatric surgery delivered in partnership with CHEO.
• Obstetrics Maternal and childbirth services including labor and delivery care located on Tower A, Fourth Floor.
• Acute Mental Health (Inpatient) Inpatient mental health services delivered in a respectful and safe environment including medical screening, mental health status assessment, co-occurring substance-use assessment, individual and group wellness education, and discharge plan development for voluntary and involuntary admissions.
• Ambulatory Clinics Outpatient specialty clinics offering consultations in Cardiology, Orthopaedics, Physical Medicine, Ophthalmology, Nephrology, Respirology, Plastics, Urology, General Surgery, Gynaecology, Psychiatry, telemedicine consultations, diabetes education, stroke prevention, and diagnostics including stress ECG and ambulatory monitoring.
• Diagnostic Imaging Full range of diagnostic imaging services including computed tomography (CT), magnetic resonance imaging (MRI), nuclear medicine, mammography, X-ray, and ultrasound, performing approximately 16,000 CT images per year.
• Laboratory Medicine Clinical laboratory services providing testing and analysis for patient diagnosis and treatment, including a specimen collection center in Tower D, First Floor.
• Dialysis Satellite dialysis unit providing treatment for patients with kidney disease, located in Tower C, Ground Floor.
• Rehabilitation (Inpatient and Outpatient) Comprehensive rehabilitation services including physiotherapy, occupational therapy, and specialized programs; inpatient rehab in Tower B, First Floor, with outpatient rehabilitation also available.
• Systemic Therapy (Chemotherapy) Satellite chemotherapy service in partnership with The Ottawa Hospital Regional Cancer Program; local physicians provide rotational support and patients are referred by Ottawa oncologists, delivering approximately 1,200 chemotherapy visits per year.
• Vascular Health / District Stroke Centre Specialized vascular health services including stroke prevention, with PRH designated as the District Stroke Centre for the region.
• Respiratory Therapy Respiratory care services providing treatment and management of respiratory conditions, with pulmonary function testing available through outpatient services.
• Renfrew County Mobile Geriatric Day Hospital Program for seniors aimed at increasing independence and quality of life, providing physiotherapy, occupational therapy, social work, nursing, and geriatric medicine by a Care of the Elderly physician, including group gentle exercise and Brain Fitness program.
• ConnectingOntario ClinicalViewer Secure, web-based provincial electronic health record system providing real-time access to digital health records including dispensed medications, laboratory results, hospital visits, LHINs home and community care services, mental health care information, and diagnostic imaging reports for authorized healthcare providers.
• PRH-CHEO Pediatric Surgery Partnership Regional Pediatric Surgical Program delivered with CHEO enabling pediatric patients to have surgery closer to home with reduced wait times; CHEO surgeons operate at PRH supported by PRH nursing and anesthesia teams.
• Remote Care Monitoring Program 30-to-60-day Remote Care Monitoring (RCM) program for patients aged 55+ discharged from hospital or who visited the Emergency Department, providing tablet with connected devices, daily vitals monitoring, and weekly nurse check-ins to support frail seniors transitioning from hospital to home.
• Renfrew County Mesa HART Hub Integrated rural HART Hub co-hosted with the County of Renfrew delivering Bridge Housing, supportive treatment beds, and 24/7 intake centre to address homelessness and addiction recovery, funded under a $6.3 million Ontario Government investment.
• Nurse-Led Critical Care Response Team Nurse-Led Critical Care Response Team providing timely re-assessment and follow-up for patients transferred out of the Intensive Care Unit during the first 48 hours, delivering advanced care on inpatient units to prevent deterioration.

Quantifiable outcome

• 1,200 chemotherapy visits and 1,200 Medical Daycare visits annually
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• CHEO (Children's Hospital of Eastern Ontario)coreStrategic or Co-development Partner · 1 January 2025Regional Pediatric Surgical Program partnership enabling CHEO surgeons to operate at PRH with support from local nursing and anesthesia teams. Go-live March 27th focusing on ENT surgeries (tonsil and adenoid procedures), with plans to expand to pediatric ophthalmology and general surgery. Part of Kids Come First health team initiative reducing travel for families and building local expertise.
• Atlas Alliance (16 Eastern Ontario Hospitals)coreStrategic or Co-development Partner · 1 January 2025Expanded alliance including Arnprior Regional Health, Glengarry Memorial Hospital, Hôpital Montfort, Queensway Carleton Hospital, The Royal, and PRH implementing Epic electronic health records system with MyChart patient portal. Go-live fall 2026. Oversight managed by The Ottawa Hospital. Will enable seamless access to patient health records across all 16 partner organizations.
• The Ottawa Hospital Regional Cancer ProgramcoreStrategic or Co-development Partner · 1 January 2011Long-standing partnership since 2011 for Level 4 Satellite Chemotherapy Clinic. Local physicians provide support on rotational basis while oncologists from The Ottawa Hospital are accessed via telemedicine. Enables approximately 1,200 chemotherapy visits and 1,200 Medical Daycare visits annually, allowing patients to receive cancer care close to home.
• eHealth OntariocoreTechnology or IntegrationProvincial electronic health record program funding and oversight. Enables authorized healthcare providers to access patient health records including dispensed medications, laboratory results, hospital visits, LHINs home and community care services, mental health care information, and diagnostic imaging reports through the ConnectingOntario ClinicalViewer.
• Eastern Ontario Regional Laboratory Association (EORLA)coreTechnology or IntegrationPartnership supporting laboratory operations and transfusion medicine services. EORLA expertise and support strengthened PRH's ability to meet national benchmarks for blood transfusion practices and achieve Using Blood Wisely Hospital designation.
• Ottawa Valley Ontario Health Team (OVOHT)coreStrategic or Co-development PartnerPRH is an active partner in the Ottawa Valley Ontario Health Team, a collaborative of healthcare organizations working to improve integrated, patient-centered care in the region. Supports initiatives including the Remote Care Monitoring program for seniors transitioning from hospital to home.
• County of RenfrewcoreStrategic or Co-development PartnerCo-host of Renfrew County Mesa HART Hub (Homelessness and Addiction Recovery Treatment) with $6.3 million annual provincial funding including $1.3 million for Mental Health and Addictions Supportive Housing. Unique rural model integrating healthcare, social services, housing supports, and community agencies. Includes Bridge Housing, Warming Centre, and 24/7 Intake Centre.
• Greener Pastures Inc.minorStrategic or Co-development PartnerLocal organization providing equine-assisted wellness programming. Partnership delivers ACTT Equine Program using hands-on interaction with horses to support mental health recovery. Sessions support Assertive Community Treatment Team clients with mental health and addiction challenges, including support for veterans.
• MarianhillminorStrategic or Co-development PartnerPartnership for Complex Continuing Care (CCC) beds serving patients who no longer have significant acute care medical needs but require medically complex care for up to 90 days. Beginning April 1, 2026, these beds will return to PRH and be co-located on Medical 2A.
• University of OttawacoreStrategic or Co-development PartnerPRH is an affiliated teaching hospital of the University of Ottawa. Hosts medical students, residents, and other healthcare learners. Supports Pembroke Family Medicine Teaching Unit. Important for physician recruitment and keeping hospital at forefront of patient care and medical knowledge.
• Practice Ready Ontario Program PartnersminorChannel Partner/ Reseller/ DistributorProgram helping bring internationally trained physicians to Ontario. Four new family physicians recently settled in Renfrew County through this program (Dr. Ali Ziaee, Dr. Helia Ghanean, Dr. Salwa Alshahabi, Dr. Hadi Nemazi). Each physician verifies previous practice through structured three-month field assessment supervised by CPSO.
• Black Bears Charity Hockey TournamentminorGTM or Marketing PartnerAnnual fundraising event organized by security personnel from Canadian Nuclear Laboratories. Tournament has raised over $28,500 this year for PRH Foundation to purchase ureteroscope for Surgical Department and IV pumps for Emergency Department. One of largest adult hockey tournaments in Upper Ottawa Valley.

Scale indicators10 records

Recent moves9 records

Expansion highlights7 records

Broad incumbents

• CHEO (Children's Hospital of Eastern Ontario): Pediatric academic tertiary center and PRH's pediatric surgery partner (Kids Come First health team). Comparable to PRH on partnership-driven regional extension of specialty pediatric services via surgeon privileges and local support.
• The Ottawa Hospital: Tertiary academic health sciences center in Ottawa and Atlas Alliance oversight body; long-standing cancer care and telemedicine partner with PRH. Provides specialty depth PRH cannot offer independently and serves as referral destination for higher-acuity cases.

Direct peers

• Renfrew Victoria Hospital: Renfrew Victoria Hospital is another acute care community hospital serving Renfrew County, Ontario, co-located with PRH's Mobile Geriatric Day Hospital satellite. Most direct comparable by geography, size, and rural catchment.
• Queensway Carleton Hospital: Atlas Alliance partner offering acute care, emergency, and specialty ambulatory services in the Ottawa region. Comparable community hospital scale with shared Epic implementation and Champlain LHIN funding relationship.
• The Royal (Royal Ottawa Mental Health Centre): Specialty mental health and substance use hospital serving Eastern Ontario; Atlas Alliance Epic partner. Directly comparable on the Mental Health Services of Renfrew County side of PRH's operations, including ACTT and inpatient mental health.
• Hôpital Montfort: Francophone academic hospital in Ottawa and Atlas Alliance Epic partner; offers full acute and ambulatory services similar to PRH but with a larger urban-adjacent catchment. Comparable teaching affiliation and Ontario public hospital funding model.
• Arnprior Regional Health: Atlas Alliance partner implementing Epic EHR alongside PRH; multi-site rural Ontario health provider with comparable acute, emergency, and outpatient services for a small catchment. Directly aligned in technology roadmap and service mix.
• Glengarry Memorial Hospital: Small rural Eastern Ontario hospital and Atlas Alliance partner implementing Epic. Comparable acute care scope for a small rural population with similar capital and recruitment constraints.

Regional players

• Quinte Health: Multi-site Ontario community hospital system serving the Quinte region with a comparable mix of acute, emergency, ambulatory, and rehabilitation services. Similar scale and funding profile though serving a different geography.

Emerging players

• St. Joseph's Continuing Care Centre (Cornwall): Partner in PRH's Remote Care Monitoring program for seniors transitioning from hospital to home. Adjacent provider in the Eastern Ontario continuum of care with overlapping post-acute and geriatric service orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/prhhospital
• Facebookfacebook.com/pembrokeregionalhospital
• LinkedInlinkedin.com/company/pembroke-regional-hospital

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pembroke Regional Hospital