Disabled Access Holidays
Disabled Access Holidays is a UK private travel agency that books ATOL-protected accessible holiday packages, mobility equipment hire, and adapted transfers for disabled travelers, their families, and carers worldwide.
- Company typePrivate
- Founded2004
- HeadquartersGlasgow, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Disabled Access Holidays does
Disabled Access Holidays (legal entity RTC TravelUK Ltd., trading as Disabled Holidays) is a UK-based private travel agency founded around 2004–2006 that specializes in accessible holiday packages for disabled travelers, their families, and carers. The company operates a searchable online directory of more than 3,000 wheelchair-accessible properties across 40+ countries, complemented by owned accessible self-catering apartments in Puerto Pollensa, Majorca, and a portfolio of ATOL-protected package holidays, accessible city breaks, cruises, tours, escort services, and specialist travel insurance.
The core technology is a content-led accommodation directory platform with destination, accommodation-type, accessibility-feature (wheel-in shower, pool hoist, tracking hoist, electric bed, adapted transfers), and board-basis filters, supported by manual phone/email booking inquiries handled by travel consultants. No public API, no mobile app, and no proprietary AI/ML features are disclosed. The supply chain is reinforced through sister companies Mobility Equipment Hire Direct (equipment rental) and Wheelchair Accessible Holiday Taxis (adapted transfers), enabling integrated package delivery under a single point of contact.
The business model is a commission-based travel agency (transaction fees on flights, accommodation, transfers, and equipment) plus advertising/listing fees from property owners via the Owners Direct programme. Pricing is quote-based rather than published; packages are ATOL-protected through membership of the Global Travel Group. Go-to-market is direct-to-consumer via SEO, organic social (Facebook, Twitter/X, Instagram), email newsletter, and content marketing, with consultant-led phone and email conversion. The company is privately held with 1–10 employees and no disclosed external funding.
Disabled Access Holidays firmographics
Firmographics- Name
- Disabled Access Holidays
- Legal name
- RTC TravelUK Ltd.
- Website
- https://disabledaccessholidays.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Disabled Access Holidays is a UK private travel agency that books ATOL-protected accessible holiday packages, mobility equipment hire, and adapted transfers for disabled travelers, their families, and carers worldwide.
- Ownership category
- akta.pro rank
Disabled Access Holidays industry classification
Industry- Product category
- Accessible Travel Services
- NAICS
- Travel Agencies (561510), Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412), Home Health Equipment Rental (532283)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Transportation Services (4700), Services-Social Services (8300)
- akta.pro primary industry
- Family & Multigenerational Travel Agencies (THAKAFAD)
- akta.pro secondary industries
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Accessible & Mobility-Friendly Rentals (THAGANAK), Accessible Airport Shuttle & Special-Needs Transport (THAIAFAJ), Home Mobility & Accessibility Equipment (Ramps, Stair Lifts, Transfer Aids) (HSABAKAB)
Keywords
Where Disabled Access Holidays is headquartered
LocationHeadquarters
- HQ city
- Glasgow
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Disabled Access Holidays business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Travel Agency Commission: Acts as a travel agent earning commissions on package holidays including flights, accommodation, transfers and mobility equipment. Financial protection provided through Global Travel Group ATOL membership for package holidays abroad.
- Owner Direct Property Listings: Advertising platform for property owners to list accessible accommodations. Owners Direct properties are not ATOL protected.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom Package Holidays - quote-based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Disabled Access Holidays product offering
Product offeringCore offering
Disabled Access Holidays is a travel agency that organizes accessible holidays for disabled and mobility-impaired travellers. It provides ATOL-protected package holidays including flights, guaranteed wheelchair-accessible accommodation, adapted airport transfers, and optional mobility equipment hire, drawing on an online directory of 3,000+ vetted accessible properties worldwide. Through sister companies it also supplies mobility equipment (hoists, wheelchairs, scooters, profiling beds) and wheelchair-adapted taxi transfers, with experienced travel consultants coordinating every element of the trip.
Product overview
Disabled Access Holidays operates a travel agency platform featuring an accessible accommodation directory with over 3,000 wheelchair accessible properties in the UK and abroad. The core offering combines the online search and booking enquiry system with ATOL-protected package holidays, accessible city breaks, cruises, and tailor-made tours. The company also owns accessible apartments in Puerto Pollensa, Majorca, and maintains sister company relationships for mobility equipment hire and adapted taxi transfers. Services include guaranteed accessible room booking, airport assistance, adapted transfers, and care/escort provisions.
Differentiator
Problem solved
Functional benefit
Products and services
- Accessible Accommodation Directory Online directory featuring over 3,000 wheelchair accessible properties across the UK and worldwide, allowing disabled and mobility-impaired travellers to search and filter by destination, accommodation type, accessibility features (wheel-in shower, pool hoist, tracking hoist, electric bed, adapted transfers), board basis, and party size.
- Accessible Package Holidays ATOL-protected package holidays for disabled travellers including flights, guaranteed accessible rooms, adapted transfers, and optional mobility equipment, with full financial protection through Global Travel Group membership for bookings abroad.
- Accessible City Breaks Short-break holidays in accessible hotels across European cities including Amsterdam, Barcelona, Berlin, Krakow, and Vienna, featuring wheelchair-friendly rooms and city centre locations.
- Accessible Cruises Wheelchair accessible cruise holidays offering ship-based accommodation with accessible cabins and on-board facilities suitable for disabled passengers.
- Accessible Tours Tailor-made accessible holiday packages and tours for disabled travellers, customised to individual mobility requirements and preferences.
- Puerto Pollensa Accessible Apartments Company-owned wheelchair accessible self-catering apartments in Puerto Pollensa, Majorca, providing guaranteed accessible accommodation with additional mobility equipment such as shower chairs and hoists provided free of charge.
- Owners Direct Accessible Properties Privately owned self-catering villas and apartments specifically adapted for disabled guests, listed through the Owners Direct programme with varying levels of accessibility features (not ATOL protected).
- Holiday Escorts Care and escort services provided during holidays for disabled people who require additional assistance beyond standard accommodation.
- Travel Insurance Specialist travel insurance designed for disabled people covering medical needs, trip cancellations, and mobility equipment.
Quantifiable outcome
- 100% guarantee on adapted rooms upon confirmation
- +2 more outcomes
Companies that use Disabled Access Holidays
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles3 records
Disabled Access Holidays technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Disabled Access Holidays partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Mobility Equipment Hire DirectcoreSister company described as the world's largest supplier of mobility equipment. Provides hoists, wheelchairs, electric scooters, shower chairs, profiling beds, and other mobility equipment for hire at holiday destinations. Operated as part of integrated accessible holiday service.
- Wheelchair Accessible Holiday TaxiscoreSister company and the only dedicated accessible taxi site. Arranges wheelchair-adapted transfer vehicles worldwide for airport and resort transfers. Part of integrated accessible holiday service.
- Global Travel GroupcoreAward-winning travel group providing ATOL financial protection for package holidays abroad. Disabled Access Holidays provides financial protection through membership for all wheelchair accessible holidays.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Disabled Access Holidays competitors and assessment
Company assessmentBroad incumbents
- Booking.com: Global OTA progressively adding accessibility filters and accessibility-tagged inventory across its accommodation base. Comparable as a broader competitor that overlaps on accessible accommodation search but lacks the consultant-led, guaranteed-room, integrated equipment/transfer offering.
- Airbnb: Global OTA with growing accessibility-filter features for adapted stays. Adjacent competitive threat via self-serve search that competes with Disabled Access Holidays' directory model for Owners Direct-style inventory.
Direct peers
- Limitless Travel: UK-based accessible travel specialist offering group and tailor-made holidays for disabled travelers, including wheelchair-accessible accommodation, equipment hire, and adapted transfers. Directly comparable as a UK niche accessible-holiday operator with package offerings.
- Sage Traveling: US-based accessible travel specialist offering accessible European holidays and cruise planning for disabled travelers. Comparable in niche focus and tailored accessible-trip service, though primarily serving the US outbound market.
- Enable Holidays: UK accessible holiday specialist offering adapted accommodation, mobility equipment hire, and flights for disabled and mobility-impaired travelers. Closest direct peer on directory size, product mix, and target customer.
- Travelability: Specialist accessible travel agency offering wheelchair-friendly holidays, equipment hire, and adapted transfers, directly competing for the same UK disabled-traveler segment.
- Wheelchair Holidays: UK-based accessible holiday agent focused on wheelchair-friendly accommodation and adapted transfers, comparable in niche focus and customer segment to Disabled Access Holidays.
Others
- Mobility Equipment Hire Direct: Sister company under the same ownership, supplying mobility equipment at holiday destinations. Comparable as part of the integrated value chain the subject company leverages; not a competitor but an enabling ecosystem participant.
- Tourism for All UK: UK charity promoting accessible tourism and providing information on accessible accommodation. Comparable as an ecosystem/awareness participant in the UK accessible-travel category, though operating as a non-commercial information provider rather than a booking platform.
Emerging players
- Accessible Accommodation (UK directory): Online accessible accommodation marketplace that emerged as a specialized listing platform. Comparable as a directory-first competitor targeting disabled travelers seeking accommodation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Disabled Access Holidays social profiles
Digital presenceDisabled Access Holidays financial estimates
Financial estimateRevenue estimate
Valuation estimate
Disabled Access Holidays leadership team
Management profileNumber of profiles
Disabled Access Holidays funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Disabled Access Holidays M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Disabled Access Holidays
What does Disabled Access Holidays do?
Disabled Access Holidays is a travel agency that organizes accessible holidays for disabled and mobility-impaired travellers. It provides ATOL-protected package holidays including flights, guaranteed wheelchair-accessible accommodation, adapted airport transfers, and optional mobility equipment hire, drawing on an online directory of 3,000+ vetted accessible properties worldwide. Through sister companies it also supplies mobility equipment (hoists, wheelchairs, scooters, profiling beds) and wheelchair-adapted taxi transfers, with experienced travel consultants coordinating every element of the trip.
Is Disabled Access Holidays a public or private company?
Disabled Access Holidays is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Disabled Access Holidays founded?
Disabled Access Holidays was founded in 2004. It employs 1 to 10 people.
Where is Disabled Access Holidays based?
Disabled Access Holidays is headquartered in Glasgow, United Kingdom, in the Europe region.
How does Disabled Access Holidays make money?
Two revenue lines are on record. Travel Agency Commission is the primary driver. The others are owner Direct Property Listings.
Who are Disabled Access Holidays's main competitors?
Broad incumbents on record are Booking.com and Airbnb. Direct peers are Limitless Travel, Sage Traveling, Enable Holidays, Travelability and Wheelchair Holidays. Others are Mobility Equipment Hire Direct and Tourism for All UK. Accessible Accommodation (UK directory) is listed as an emerging player.
Does Disabled Access Holidays have an API?
No public API is recorded for Disabled Access Holidays.
What industry is Disabled Access Holidays in?
Disabled Access Holidays's product category is Accessible Travel Services. Its primary akta.pro industry code is THAKAFAD, Family & Multigenerational Travel Agencies, with a secondary code of BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 561510 and its SIC code is 7000.