Epic Systems Group

What Epic Systems Group does

Epic Systems Group is a privately held regional security and fire safety integrator based in Florence, United States, operating across New Jersey, Pennsylvania, and Delaware. The company designs, installs, and services integrated security and fire safety systems for both commercial and residential properties, with offerings that span custom security system design, fire alarm installation and maintenance, fire extinguisher supply and servicing, 24/7 monitoring, ongoing maintenance and support, and forthcoming fire sprinkler system services. Mark J. Lerner is the founder, president, and CEO.

Its technical footprint combines professional field installation with a suite of branded hosted web platforms — Aurora, Aurora (35-Bit), Command Client, Customer mPower, Entre, VirtualKeypad, and WinPak — which provide customers with remote monitoring, alarm management, CCTV command, and access control. The company does not manufacture core hardware; instead, it integrates best-of-breed components from a broad vendor roster including Honeywell (at Platinum Partner status), Bosch, DSC, NAPCO, DormaKaba, Gallagher, Salto, March Networks, Hochiki, Kidde, SilentKnight, FireLite, Farenhyt, Digital Monitoring Products, xTralis, ADEMCO/Resideo, and OnCam Grandeye.

Revenue is generated across three streams: one-time hardware and equipment sales (security and fire safety products), professional installation services, and recurring 24/7 monitoring and maintenance contracts. Pricing is not publicly disclosed and is delivered through custom, project-based quotes. Distribution is exclusively direct, with separate sales motions for commercial and residential customers, supported by a regional field service team. No funding rounds, M&A activity, or revenue figures are disclosed.

Name

Epic Systems Group

Legal name

Epic Systems Group

Website

https://epic-security.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Epic Systems Group is a privately held regional security and fire safety integrator serving commercial and residential properties across New Jersey, Pennsylvania, and Delaware with custom system design, installation, 24/7 monitoring, and maintenance services backed by branded hosted platforms.

Ownership category

akta.pro rank

Product category

Security and Fire Safety System Services

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Fire Alarm & Life Safety Systems Integration (BPAKAGAF)

akta.pro secondary industries

Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA), Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC), Testing, Inspection, Maintenance & Compliance Services (NFPA/Local Code) (HSAHAFAG)

Keywords

• Security system installation
• Fire alarm services
• Commercial security systems
• Residential alarm monitoring
• Access control systems

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Security System Hardware Sales: Sale and installation of custom security systems including alarms, sensors, cameras, access control systems for commercial and residential properties
2. Fire Safety Equipment Sales: Sales of fire alarms, fire extinguishers, and related fire safety equipment. Fire sprinkler systems coming soon.
3. Professional Installation Services: Professional installation of security and fire safety systems by trained technicians
4. 24/7 Monitoring Services: Continuous monitoring and rapid response services for security breaches and fire emergencies
5. Maintenance and Support: Ongoing maintenance, inspections, upgrades, and support services for installed systems

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Epic Systems Group designs, sells, installs, and services custom security and fire safety systems for commercial and residential properties across New Jersey, Pennsylvania, and Delaware. The offering spans intrusion detection alarms, fire alarms, fire extinguishers, CCTV/video surveillance, and access control systems, supported by professional installation, 24/7 monitoring, and ongoing maintenance. Customers also access hosted web portals (Aurora, Command Client, VirtualKeypad, Customer mPower, Entre, WinPak) for remote system management.

Product overview

Epic Systems Group is a security and fire safety solutions provider offering a unified portfolio of hosted software services and professional installation/maintenance services. Their hosted services include Aurora (web-based security management), Command Client (CCTV management), VirtualKeypad (remote arming/disarming), WinPak (access control), and related portals. Their service offerings encompass custom security system design, fire alarm installation and maintenance, fire extinguisher sales and servicing, and forthcoming fire sprinkler systems. The hosted platforms and field services together form an integrated protection ecosystem for commercial and residential properties across NJ, PA, and DE.

Differentiator

Problem solved

Functional benefit

Products and services

• Aurora (Hosted Web Portal) Web-based hosted security management platform for monitoring and controlling installed security systems, available to Epic Systems Group customers.
• Command Client (Hosted Video Management) Hosted command and control interface for video surveillance and CCTV management, available to commercial and residential customers.
• VirtualKeypad (Hosted Remote Keypad) Web-based virtual keypad for remote arming, disarming, and monitoring of customer security systems.
• Customer mPower (Hosted Customer Portal) Customer-facing hosted portal for alarm information and account management.
• Entre (Hosted Enterprise Security Management) Hosted enterprise security management and monitoring service for integrated security systems.
• WinPak (Hosted Access Control) Hosted access control management platform integrated with security systems for enterprise customers.
• Custom Security System Design and Installation Professional design and installation of custom security systems (intrusion alarms, sensors, cameras, access control) tailored to each commercial or residential property's requirements.
• Fire Alarm Installation and Maintenance Design, installation, and ongoing upkeep of fire alarm systems to detect and alert against fire hazards for commercial and residential properties.
• Fire Extinguisher Sales and Servicing Supply and regular servicing of fire extinguishers to meet safety standards and ensure readiness.
• Custom Design and System Integration Tailored security and fire safety systems designed and integrated seamlessly to fit each property's specific requirements, combining intrusion, fire, CCTV, and access control.
• 24/7 Monitoring and Rapid Response Continuous monitoring and rapid response services for both security breaches and fire emergencies across installed systems.
• Regular Maintenance and Upgrades Scheduled inspections, maintenance, and upgrades to keep security and fire safety systems functioning at peak performance.
• Security and Fire Safety Consultation Expert consultation to help customers select and implement the ideal combination of security and fire safety solutions for their property.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Honeywell (Platinum Partner)coreTechnology or IntegrationHoneywell Platinum Partner status, providing access to Honeywell security systems, building automation, and fire alarm technologies for integrated security solutions

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ADT: Largest U.S. provider of monitored security and now fire/life-safety services for residential and commercial customers. Competes with Epic on both intrusion-alarm and 24/7 monitoring, but at national scale and primarily via standardized offerings rather than custom multi-vendor integration.
• Stanley Security (Securitas Electronic Security): National commercial security integrator offering intrusion, video, access, and fire-system design, installation, and monitoring. Overlaps with Epic on commercial multi-system integration work, but operates at much larger scale as part of Securitas.
• Cintas Fire Protection: National fire-protection services business within Cintas offering inspection, testing, maintenance, and installation of fire extinguishers, alarms, and sprinklers. Adjacent competitor on the fire-protection side, especially relevant as Epic prepares to launch its sprinkler line.
• Johnson Controls (Tyco/JCI) – Security & Fire: Global incumbent in building security, fire detection, and suppression including integration, monitoring, and life-safety services. Competes with Epic on larger commercial and institutional fire-alarm and integrated-security tenders.

Direct peers

• Vector Security: Pittsburgh-based regional security integrator serving PA, OH, WV, and adjacent Mid-Atlantic markets with intrusion, fire, video, access, and 24/7 monitoring. Most directly comparable peer given overlapping footprint, custom design-led model, and commercial+residential mix.
• Guardian Protection: Regional monitored security provider offering intrusion, fire, video, and home automation across the Mid-Atlantic and other U.S. regions. Comparable to Epic on residential-leaning security monitoring and on commercial integrated-system installations.
• Security Instrument Corp. Delaware-based security and fire-life-safety integrator serving DE, PA, NJ, and MD with custom design, installation, and monitoring. Highly comparable in footprint (DE/NJ overlap) and in custom commercial+residential model.
• Koorsen Fire & Security: Regional fire-protection and security services company operating across the U.S. Midwest/South with design, install, inspection, and monitoring of fire alarms, sprinklers, extinguishers, and security systems. Closely comparable service mix to Epic's current and 'coming soon' offerings.
• Alert 360: Regional security and home-automation provider offering intrusion, fire, video, access, and 24/7 monitoring across the South and Mid-Atlantic. Comparable to Epic on both residential and commercial integrated-system sales with recurring monitoring.

Others

• Dormakaba / Kaba (access-control channel): Not a direct competitor but a key technology partner of Epic in access control; relevant as an indirect peer because OEMs occasionally build or acquire service channels that could encroach on Epic's integration-only model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epic Systems Group