Alert 360
Alert 360 is a U.S. home and business security provider that designs, installs, and 24/7 monitors intrusion, video, and smart home systems for residential and SMB customers nationwide, operating UL/FM/NISPOM-listed, TMA Five Diamond certified monitoring centers in Tulsa and Los Angeles.
- Company typePrivate
- Founded1973
- HeadquartersTulsa, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Alert 360 does
Alert 360 (legal entity Alert 360 Opco, Inc.) is a U.S. home and business security provider founded in 1973 and headquartered in Tulsa, Oklahoma. The company designs, installs, and monitors professionally installed security systems for residential and commercial customers, operating two UL/FM/NISPOM-listed, TMA Five Diamond certified 24/7 monitoring centers in Tulsa and Los Angeles. Its product portfolio spans intrusion detection, fire and environmental monitoring, security cameras (indoor, outdoor, video doorbell, floodlight, CCTV), a full smart home automation suite (locks, thermostats, lighting, garage door control), and specialized commercial offerings including access control, multi-location management, and energy management.
The underlying technology backbone is Alarm.com's cloud platform, supplemented by direct integrations with video providers including Avigilon, Axis, Eagle Eye Networks, FLIR, Panasonic, Ubiquiti, Samsung, Speco, Uniview, and Vivotek, plus Amazon Alexa and Honeywell Total Connect. The company's Video Shield service layers AI-assisted threat detection, computer vision analytics, and process automation on top of this partner ecosystem, monitoring more than 7,000 cameras and processing over 500,000 video alarms monthly. Solar and powered Mobile Surveillance Units and Drone Patrol extend coverage to construction sites, parking lots, retail nurseries, and event venues.
Alert 360 operates a subscription-based recurring revenue model with monthly billing, supplemented by equipment sales (often subsidized with contract commitments), professional installation fees, and an authorized dealer plus referral program. Go-to-market combines field sales with in-home consultations, inside sales via phone and online quote requests, and branch-based local installation across a coast-to-coast service footprint. Customer segments are horizontal, serving homeowners and SMB and mid-market business owners, with a reported 20,000+ 5-star reviews at a 4.8/5 average and NPS scores consistently in the 80+ range.
Alert 360 firmographics
Firmographics- Name
- Alert 360
- Legal name
- Alert 360 Opco, Inc.
- Website
- https://alert360.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Alert 360 is a U.S. home and business security provider that designs, installs, and 24/7 monitors intrusion, video, and smart home systems for residential and SMB customers nationwide, operating UL/FM/NISPOM-listed, TMA Five Diamond certified monitoring centers in Tulsa and Los Angeles.
- Ownership category
- akta.pro rank
Alert 360 industry classification
Industry- Product category
- Home & Business Security Monitoring
- NAICS
- Security Systems Services (56162)
- SIC
- Auto Controls For Regulating Residential & Comml Environments (3822)
- akta.pro primary industry
- Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)
- akta.pro secondary industries
- Remote Video Monitoring Services (Live/Virtual Guard) (HSAHACAB), Commercial & Industrial Alarm Monitoring (BPAKAFAB), Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), Personal Emergency Response (PERS) & Medical Alert Monitoring (HSAHAAAL)
Keywords
Where Alert 360 is headquartered
LocationHeadquarters
- HQ city
- Tulsa
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Alert 360 business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Professional Alarm Monitoring: Recurring monthly monitoring fees for 24/7 professional monitoring of security systems, including alarm monitoring for intrusion, fire, medical devices, smoke and carbon monoxide detectors. This is the primary revenue driver for the company.
- Video Monitoring Services: Additional fees for remote and live video monitoring services including Video Shield offerings. Monitors over 7,000 cameras with 500,000+ video alarms processed monthly.
- Security Equipment and Devices: Sale and installation of security hardware including cameras (indoor, outdoor, video doorbell, floodlight), sensors, smart locks, thermostats, lighting control, garage door control, and mobile surveillance units. Equipment may be subsidized upfront with contract commitments.
- Smart Home Automation Services: Integration and control services for smart home devices including locks, lights, thermostats, and garage doors connected through the Alert 360 platform.
- Professional Installation Services: Installation fees for professionally installed security systems. The majority of customers choose to pay nothing or a small amount upfront to begin service, with the company recovering costs through contract commitments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | No upfront cost option with contract commitment |
| Subscription | Monthly | No-contract month-to-month option |
| Other | Pay-as-you-go | Referral program rewards |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels9 records
Alert 360 product offering
Product offeringCore offering
Alert 360 sells, installs and 24/7 professionally monitors home and business security systems, smart home automation devices, and a proactive AI-assisted video monitoring service called Video Shield. The company operates its own TMA Five Diamond certified, UL/FM/NISPOM-listed monitoring centers in Tulsa, OK and Los Angeles, CA, delivering intrusion, fire, CO, flood and medical alarm response combined with remote and live video monitoring, mobile surveillance units, drone patrol, and business access control, energy management and multi-location management.
Product overview
Alert 360 is a comprehensive home and business security and automation platform offering a modular, interconnected suite of products. At its core, the platform consists of professionally installed and monitored security systems (Home Security Systems and Business Security Systems) backed by 24/7 professional alarm monitoring from two TMA Five Diamond certified, UL/FM/NISPOM-listed monitoring centers (Tulsa and Los Angeles). The monitoring layer is powered by Video Shield, which combines AI-assisted remote and live video monitoring across more than 7,000 cameras. The product portfolio spans security cameras (indoor, outdoor, video doorbell, floodlight, CCTV), mobile/solar/powered surveillance units, drone patrol, intrusion detection sensors, safety devices (smoke, CO, flood, medical), and a full smart home automation suite (smart locks, thermostats, lighting, garage door control, smart home systems). Business-specific add-ons include access control, energy management, and multi-location management. Customers interact with all connected devices through the Alert 360 mobile app (iOS/Android) and Alarm.com-powered web portal, with Amazon Alexa voice control integration. The platform is designed for both residential and commercial customers across the United States.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Net Promoter Score consistently in the high 80s (world-class category)
- +3 more outcomes
Companies that use Alert 360
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Alert 360 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability7 records
Feature5 records
Alert 360 partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- AvigiloncoreAvigilon is one of Alert 360's technology partners for advanced monitoring services and camera solutions. Alert 360 delivers video monitoring through partnerships with leading global technology providers.
- Axis CommunicationscoreAxis Communications is a technology partner providing camera solutions integrated into Alert 360's security monitoring services.
- Eagle Eye NetworkscoreEagle Eye Networks provides cloud video management platform integrated with Alert 360's monitoring services.
- FLIRcoreFLIR provides thermal and security camera technology integrated into Alert 360's monitoring solutions.
- PanasoniccorePanasonic is a technology partner for camera solutions in Alert 360's security monitoring offerings.
- UbiquiticoreUbiquiti provides networking and camera technology integrated with Alert 360's security monitoring services.
- SamsungcoreSamsung is a technology partner for security cameras and smart home devices integrated into Alert 360's ecosystem.
- Speco TechnologiescoreSpeco Technologies provides security cameras and technology integrated with Alert 360's monitoring services.
- UniviewcoreUniview provides IP camera and video surveillance technology integrated into Alert 360's security solutions.
- VivotekcoreVivotek provides network camera solutions integrated with Alert 360's video monitoring services.
- Alarm.comcoreAlert 360 uses Alarm.com's cloud-based platform as its primary technology backbone for security and smart home integration. Customers access systems through Alarm.com apps (iOS, Android) and web platform.
- ACS SecurityminorRelated company ACS Security (acssecurity.com) operates as a partner/distribution channel for security services.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Alert 360 competitors and assessment
Company assessmentBroad incumbents
- ADT: ADT is the largest US residential and commercial alarm monitoring company, offering professionally installed and monitored security systems backed by UL-listed monitoring centers — directly comparable to Alert 360's core offering at much larger scale.
Direct peers
- Vivint Smart Home: Vivint is a leading US smart home security provider combining professionally installed systems with home automation and 24/7 monitoring — the most direct one-to-one competitor to Alert 360's home security + smart home bundle.
- Brinks Home: Brinks Home (formerly Monitronics/Broadstone) provides professionally monitored home security with smart home integration across the US, competing head-to-head with Alert 360 in residential alarm monitoring and bundled automation.
- CPI Security: CPI Security is a regionally dominant southeastern US alarm monitoring provider with in-house monitoring centers and smart home/security packages, structurally comparable to Alert 360 in service model and product breadth.
- Guardian Protection: Guardian Protection is a mid-sized US home and business security company offering professionally installed alarm systems and 24/7 monitoring with smart home integration — a close like-for-like competitor in the same mid-market segment.
- Vector Security: Vector Security provides monitored home and commercial security solutions across the US with a strong focus on multi-location business accounts and smart home automation, mirroring Alert 360's residential and commercial split.
- Bay Alarm: Bay Alarm is a family-owned US alarm monitoring company operating its own monitoring center with residential and commercial security offerings, comparable in operating philosophy and product breadth to Alert 360.
- Stealth Monitoring: Stealth Monitoring is a leading US provider of live video monitoring services for commercial properties, directly comparable to Alert 360's Video Shield service in target market, technology, and proactive monitoring model.
Emerging players
- SimpliSafe: SimpliSafe is a leading DIY home security brand offering self-install systems with optional professional monitoring, representing the disruptive alternative model that competes with Alert 360's traditional professional-install contract business.
- Vivint (Commercial / Apex): Apex Satellite & Security (and other regional commercial alarm peers) provide commercial intrusion, access control, and video monitoring — directly competing with Alert 360's business security portfolio in mid-market and multi-location accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Alert 360 social profiles
Digital presenceAlert 360 compliance and trust
Trust signalCompliance5 records
Alert 360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alert 360 leadership team
Management profileNumber of profiles
Profiles5 records
Alert 360 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alert 360 M&A and investment
M&A and investmentM&A10 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alert 360
What does Alert 360 do?
Alert 360 sells, installs and 24/7 professionally monitors home and business security systems, smart home automation devices, and a proactive AI-assisted video monitoring service called Video Shield. The company operates its own TMA Five Diamond certified, UL/FM/NISPOM-listed monitoring centers in Tulsa, OK and Los Angeles, CA, delivering intrusion, fire, CO, flood and medical alarm response combined with remote and live video monitoring, mobile surveillance units, drone patrol, and business access control, energy management and multi-location management.
Is Alert 360 a public or private company?
Alert 360 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alert 360 founded?
Alert 360 was founded in 1973. It employs 501 to 1,000 people.
Where is Alert 360 based?
Alert 360 is headquartered in Tulsa, United States, in the North America region.
How does Alert 360 make money?
Five revenue lines are on record. Professional Alarm Monitoring is the primary driver. The others are video Monitoring Services, security Equipment and Devices, smart Home Automation Services and professional Installation Services.
Who are Alert 360's main competitors?
ADT is listed as a broad incumbent. Direct peers are Vivint Smart Home, Brinks Home, CPI Security, Guardian Protection, Vector Security, Bay Alarm and Stealth Monitoring. Emerging players are SimpliSafe and Vivint (Commercial / Apex).
Does Alert 360 have an API?
No public API is recorded for Alert 360.
What industry is Alert 360 in?
Alert 360's product category is Home & Business Security Monitoring. Its primary akta.pro industry code is HSAHAAAA, Professional Monitoring (Burglar/Intrusion), with a secondary code of HSAHACAB, Remote Video Monitoring Services (Live/Virtual Guard). Its NAICS code is 56162 and its SIC code is 3822.