Link Assistive
Link Assistive is an Australian assistive technology distributor and clinical support provider supplying eye gaze AAC devices, alternative computer access, and sensory equipment to NDIS participants, schools, and aged care facilities across Australia.
- Company typePrivate
- Founded2008
- HeadquartersAdelaide, Australia
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What Link Assistive does
Link Assistive is an Australian assistive technology distributor and clinical support provider, headquartered at the Tonsley Innovation District in Adelaide with clinical team presence in Brisbane, Perth, Sydney, and Melbourne. Founded in 2008 and acquired by Sweden's Tobii Dynavox in October 2024, the company supplies a catalog of 272+ products spanning Augmentative and Alternative Communication (AAC) devices, eye gaze hardware and software, alternative computer access peripherals, mounting systems, environmental control, and sensory projection equipment. Core technology centers on Tobii Dynavox eye tracking integrated into purpose-built speech-generating devices (TD I-13, TD I-16, TD Pilot 2) alongside companion AAC software (TD Snap, TD Talk, Communicator 5, Grid 3, Boardmaker 7), with complementary switch, head-mouse, and joystick access solutions from Quha and others.
Link Assistive firmographics
Firmographics- Name
- Link Assistive
- Legal name
- Link Assistive Pty Ltd
- Website
- https://linkassistive.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Link Assistive is an Australian assistive technology distributor and clinical support provider supplying eye gaze AAC devices, alternative computer access, and sensory equipment to NDIS participants, schools, and aged care facilities across Australia.
- Ownership category
- akta.pro rank
Link Assistive industry classification
Industry- Product category
- Assistive Technology
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Services for the Elderly and Persons with Disabilities (624120), Educational Support Services (611710), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Surgical & Medical Instruments & Apparatus (3841), Services-Social Services (8300)
- akta.pro primary industry
- Computer Access & Alternative Input (Switch, Eye Gaze, Head/Mouse, Keyboards) (EDAKAIAD)
- akta.pro secondary industries
- Assistive Input & Mobility Access (Alternative Keyboards/Mice, Switch Access, Eye Gaze) (EDAFAKAH), AT Device Setup, Integration & Technical Support (MDM, IT, Interoperability) (EDAKAIAK), Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB), Assistive Technology & AAC for Young Children (EDACAFAL), AT Funding, Procurement & Compliance Support (IEP/504 Documentation) (EDAKAIAJ)
Keywords
Where Link Assistive is headquartered
LocationHeadquarters
- HQ city
- Adelaide
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Link Assistive business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Hardware Product Sales: Sale of assistive technology devices including eye gaze devices (TD I-13, I-16, EyeMobile 5, PCEye 5), communication devices, switches, mounts, and accessories. Products range from $64 to $18,995. Revenue is one-time per device with occasional accessories and consumables.
- Equipment Rental: Paid hire program for communication devices and eye gaze equipment with minimum 12-week rental periods. Cost of rental may be deducted from purchase price of equipment.
- Professional Services: Clinical support services including assessment, training, and consultation by Speech Pathologists and Occupational Therapists. Technical support, repair services, and training workshops also provided.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Entry-level communication devices and accessories |
| Unit Pricing | Pay-as-you-go | Mid-range eye gaze and access solutions |
| Unit Pricing | Pay-as-you-go | Premium speech generating devices |
| Unit Pricing | Pay-as-you-go | Interactive sensory systems |
| Other | Pay-as-you-go | Equipment rental program |
| Other | Pay-as-you-go | Free equipment trials |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Link Assistive product offering
Product offeringCore offering
Link Assistive distributes and supports a portfolio of 272+ assistive technology products including Tobii Dynavox eye gaze speech generating devices (TD I-13, TD I-16, TD Pilot 2, EyeMobile 5, PCEye 5), AAC software, alternative computer access hardware (switches, head mice, joysticks), mounting systems, environmental controls, and sensory projection systems. The company supplies these to people with disabilities in Australia, primarily through NDIS funding, and bundles the hardware with clinical support services delivered by in-house speech pathologists and occupational therapists.
Product overview
Link Assistive is an Australian assistive technology company specializing in augmentative and alternative communication (AAC) solutions and computer access technology for people with disabilities. The company operates as a subsidiary of Tobii Dynavox following acquisition in October 2024 and offers a comprehensive portfolio of over 272 products organized into communication devices, access and control solutions, mounting systems, software, and sensory products. The core product offerings center on Tobii Dynavox eye gaze devices (TD I-13, TD I-16, TD Pilot 2, EyeMobile 5, PCEye 5) with built-in AAC software (TD Snap, TD Talk, Communicator 5, Grid 3), complemented by alternative access devices including Quha Zono head mice, n-ABLER joysticks, and switch-based solutions. Software products include Boardmaker 7 educational software and eye gaze learning tools. Sensory products encompass Qwiek.Up projection systems, Mobile Magic Carpet, and Mobile Magic Mirror interactive systems. The company provides clinical and technical support services including equipment trials, rentals, and training through speech pathologists and occupational therapists across Australian cities.
Differentiator
Problem solved
Functional benefit
Products and services
- TD I-13 Gaze Interaction Purpose-built AAC speech generating device with built-in Tobii eye tracking for hands-free communication, including TD Snap, TD Talk, Communicator 5, TD Phone, TD Browse, and TD Control software, with a 13.3-inch Gorilla Glass screen and Partner Window for face-to-face conversation. Intended for individuals with speech and physical disabilities requiring eye gaze access.
- TD I-16 Gaze Interaction Larger-screen variant of the TD I-13 purpose-built AAC speech generating device with built-in Tobii eye tracking and the same TD Snap, TD Talk, Communicator 5 software bundle, designed for individuals with speech and physical disabilities who benefit from a larger display.
- TD Pilot 2 Medically certified iOS eye gaze device for Apple iPadOS with built-in Tobii Eye Tracker with EyeChip, enabling communication and full iPad use via eye control; pre-loaded with TD Talk, TD Snap + PODD, and TD CoPilot and backed by a 5-year warranty. Targeted at individuals with disabilities who use the Apple iPadOS ecosystem.
- EyeMobile 5 Compact eye gaze computer access solution combining a PCEye 5 eye tracker, mounting bracket, and Microsoft Surface Pro tablet for hands-free Windows 10 access via Tobii Dynavox Computer Control. Intended for users who need a portable Windows-based eye gaze computer.
- PCEye 5 with Computer Control Lightweight eye tracker for Windows computers that enables hands-free computer access via eye gaze, including TD Control software for eye tracking computer control. Used by individuals who can mount it on a laptop or monitor.
- TD Navio Touch-based speech generating AAC device with keyguard accessories for communication access via touch input. Designed for users who can reliably use direct touch rather than eye gaze or switches.
- Control+ Environmental control device that uses infrared learning and radio frequency technology to enable smartphone or tablet control of home appliances, with a companion Control app for iOS and Android. Designed for people with physical disabilities seeking independent control of household devices.
- Qwiek.Up Wall and ceiling projection system creating audio-visual experiences for sensory regulation and engagement, including six standard experience modules and eye-gaze compatibility. Used in aged care and disability settings for experience-oriented therapy.
- Mobile Magic Carpet - EGFX Award-winning interactive floor projection system with 500+ apps that respond to body movement, touch, eye gaze, switches, and game controllers. Used in sensory, education, and therapy contexts.
- Mobile Magic Mirror - EGFX Interactive wall projection system with 150+ apps controllable via gesture, eye control, touch, switches, game controllers, speech, and mouse. Used for sensory engagement and interactive learning.
- Quha Zono X Hands-free Bluetooth gyroscopic head mouse enabling computer access via head movements, including Quha Dwell 2 software for Windows dwell clicking. EU MDR compliant and used by individuals who cannot use a standard mouse.
- Quha Zono 2 Enhanced gyroscopic mouse with USB receiver for hands-free computer access across Windows, macOS, Android, iPadOS, iOS, and Linux. Used by individuals who need a wearable, head-controlled pointing device.
- TD Snap AAC Software AAC communication software available for Windows and iPadOS offering symbol and text-based communication options, with companion licenses allowing use on additional devices. Used with Tobii Dynavox hardware and standalone by individuals with communication disabilities.
- Boardmaker 7 Educational software for creating visual supports, activities, and symbol-based communication materials, compatible with TD I-13 and TD I-16 devices. Used by schools, educators, and therapists to support students with communication needs.
- TD Snap for Schools (Australia) TD Snap AAC software configured for Australian schools, sold as a dedicated educational offering. Used by school staff to support students with communication disabilities in classroom settings.
- Equipment Trial Free short-term loan program that allows 1-3 week trials of communication devices to assess suitability before purchase, with up to a three-month wait-list. Available to individuals, clinicians, and schools evaluating AAC hardware.
- Equipment Rental Paid hire program for communication devices and mounts with a minimum 12-week rental period; the rental cost may be deducted from the purchase price. Used as an alternative to outright purchase.
- Technical Support Technical support service for setting up and troubleshooting Link Assistive assistive technology, including remote support via TeamViewer. Available to all Link Assistive device and mount customers.
- Clinical Support Clinical support service delivered by in-house speech pathologists and occupational therapists for assistive technology assessment and training, with team members based in Brisbane, Perth, Adelaide, Sydney, and Melbourne. Available to individuals, clinicians, schools, and care facilities.
Quantifiable outcome
- Doubles revenue compared to pre-acquisition levels by 2026
Companies that use Link Assistive
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Link Assistive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability7 records
Feature4 records
Link Assistive partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Link Assistive competitors and assessment
Company assessmentBroad incumbents
- Tobii Dynavox: Parent company and global leader in eye-tracking AAC. Direct overlap on core products (TD I-13, TD I-16, TD Pilot 2, TD Snap) that Link Assistive distributes in Australia and APAC; serves as both supplier and benchmark for portfolio depth.
- PRC-Saltillo: Major US AAC device and software manufacturer (ChatPlus, NovaChat, TouchChat). Competes in the same AAC device category through global distribution channels that increasingly reach Australian customers via international shipping.
- Tobii (Eye Tracking Division): Parent group of Tobii Dynavox and supplier of the underlying eye-tracking technology powering Link Assistive's flagship devices. Indirect competitive relationship as the underlying platform provider versus standalone AT resellers.
Direct peers
- Zyteq: Australian AT distributor specializing in eye gaze, AAC, and computer access. Most direct local competitor with overlapping portfolio (PCEye, Quha, switches) and NDIS registration, competing for the same therapists, schools, and NDIS participants.
- Spectronics: Australian inclusive technology distributor offering AAC, switches, and computer access. Competes head-to-head on school and individual AT supply across Australia, often alongside or instead of Link Assistive in NDIS-funded purchases.
- SensoryOne: Australian supplier of sensory, AAC, and assistive learning products including interactive projection systems (Magic Carpet, Qwiek.Up). Directly overlaps on the sensory and AAC categories Link Assistive lists on its site.
- AbleNet: US-based manufacturer of AAC and assistive devices (BIGmack, LITTLEmack, Step-by-Step) that Link Assistive resells in Australia. Competes on mid-tech single-message communicators and switches, though AbleNet does not directly serve Australia.
- Smartbox Assistive Technology: UK-based AAC and eye-gaze provider (Grid 3 software, Grid Pad devices). Competitor on the AAC software side (Grid 3) that Link Assistive resells, and a potential alternative full-stack supplier in some Australian tenders.
- Inclusive Technology: UK-based supplier of special educational needs and AAC technology. Overlaps with Link Assistive on school-focused AAC, sensory, and learning tools, though primarily serves the UK market.
- Quha: Finnish manufacturer of gyroscopic head mice (Zono, Sento, Vento) that Link Assistive resells in Australia. Potential conflict if Quha builds direct APAC distribution, but currently an upstream supplier and partial peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Link Assistive social profiles
Digital presenceLink Assistive compliance and trust
Trust signalCompliance5 records
Link Assistive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Link Assistive leadership team
Management profileNumber of profiles
Profiles1 record
Link Assistive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Link Assistive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Link Assistive
What does Link Assistive do?
Link Assistive distributes and supports a portfolio of 272+ assistive technology products including Tobii Dynavox eye gaze speech generating devices (TD I-13, TD I-16, TD Pilot 2, EyeMobile 5, PCEye 5), AAC software, alternative computer access hardware (switches, head mice, joysticks), mounting systems, environmental controls, and sensory projection systems. The company supplies these to people with disabilities in Australia, primarily through NDIS funding, and bundles the hardware with clinical support services delivered by in-house speech pathologists and occupational therapists.
Is Link Assistive a public or private company?
Link Assistive is a private company. It is classified as corporate owned and is currently operating.
When was Link Assistive founded?
Link Assistive was founded in 2008. It employs 11 to 50 people.
Where is Link Assistive based?
Link Assistive is headquartered in Adelaide, Australia, in the Oceania region.
How does Link Assistive make money?
Three revenue lines are on record. Hardware Product Sales are the primary driver. The others are equipment Rental and professional Services.
Who are Link Assistive's main competitors?
Broad incumbents on record are Tobii Dynavox, PRC-Saltillo and Tobii (Eye Tracking Division). Direct peers are Zyteq, Spectronics, SensoryOne, AbleNet, Smartbox Assistive Technology, Inclusive Technology and Quha.
Does Link Assistive have an API?
No public API is recorded for Link Assistive.
What industry is Link Assistive in?
Link Assistive's product category is Assistive Technology. Its primary akta.pro industry code is EDAKAIAD, Computer Access & Alternative Input (Switch, Eye Gaze, Head/Mouse, Keyboards), with a secondary code of EDAFAKAH, Assistive Input & Mobility Access (Alternative Keyboards/Mice, Switch Access, Eye Gaze). Its NAICS code is 621340 and its SIC code is 3842.