Document Options
Document Options Ltd is a Crawley, UK-headquartered document scanning, processing, storage, and secure destruction services provider serving government, NHS, and enterprise clients across South East England since 1974, with deep security credentials and BPSS-cleared staff.
- Company typePrivate
- Founded1974
- HeadquartersCrawley, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Document Options does
Document Options Ltd is a UK private limited company founded in 1974 (originally as Reprographic Centre Ltd) and headquartered in Crawley, West Sussex, specialising in document scanning, processing, storage, and secure destruction services for government, regulated, and enterprise clients. The company operates from a purpose-built 20,000 ft² facility (designated a prohibited place under the Official Secrets Acts) with a second secure warehouse, and holds an unusually deep compliance stack including ISO 9001, ISO 27001, BS1008, Cyber Essentials, PCI DSS, HIPAA, GDPR, and BS EN 15713, with all staff BPSS-cleared. Service lines cover high-volume document, archive, book, microfilm, large-format, and fragile-document scanning using IBML high-throughput scanners and Abbyy OCR; document processing automation including invoice processing, sales order processing, digital mailroom, and forms processing; offsite archive box storage with scan-on-demand and fire-safe storage; and certified destruction of paper and digital media. The company is also a reseller and implementation partner for PaperVision (on-premise ECM) and SmartOffice AP Automation (cloud-based document management and AP workflow).
The business is family-owned and operated, with Richard Entecott as Managing Director (joined 1981), Steve Entecott as Production Director, and Dorothy Entecott as Director. Over 21 years Document Options has executed seven bolt-on acquisitions (Christal V.S., MA Associates, TMC, Fotofax, Hughes and Armson, Budgeprint, ProScan) plus a 2013 warehouse expansion, concentrating its footprint across Sussex, Surrey, Kent, Hampshire, Dorset, and London. Customers include Central Government departments, MOD, NHS trusts, local authorities, FCA-regulated organisations, Gatwick Airport, Southern Water, Hyde, OneFamily, ABP Southampton, and Amey (Heathrow), alongside nonprofits such as Cats Protection and the Diocese of Chichester. Revenue is generated through quote-based pricing on scanning/processing projects, recurring storage and scan-on-demand fees, software resale/implementation (PaperVision, SmartOffice), and destruction service contracts. There is no external funding, no public listing, and no app, API, or SDK surface; GTM is direct sales via phone, website quote forms, local-area SEO pages, and case-study content marketing.
Document Options firmographics
Firmographics- Name
- Document Options
- Legal name
- Document Options Ltd
- Website
- https://document-options.co.uk
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Document Options Ltd is a Crawley, UK-headquartered document scanning, processing, storage, and secure destruction services provider serving government, NHS, and enterprise clients across South East England since 1974, with deep security credentials and BPSS-cleared staff.
- Ownership category
- akta.pro rank
Document Options industry classification
Industry- Product category
- Document Management Services
- NAICS
- Document Preparation Services (56141), Document Preparation Services (561410)
- SIC
- Services-Mailing, Reproduction, Commercial Art & Photography (7330), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Document Scanning & Imaging (Paper-to-Digital Conversion) (BPAAAKAA)
- akta.pro secondary industries
- Document Services (Copy/Print/Scan, Records Handling) (BPABAEAG), Image/Document Quality Assurance (QC), Redaction & Compliance Prep (BPAAAKAK), Records, Archives & Document Storage Moving (HSAKAKAF)
Keywords
Where Document Options is headquartered
LocationHeadquarters
- HQ city
- Crawley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Document Options business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain
Revenue model
- Document Scanning Services: High-volume document scanning services converting paper documents into digital formats (PDF, JPEG, TIFF) with OCR capability. Services include standard document scanning, archive scanning, book scanning, large format/drawing scanning, microfilm digitisation, and fragile/deed scanning.
- Document Storage Services: Secure offsite document storage including archive box storage, fire-safe storage, and scan-on-demand retrieval services. Provides physical document retention with digital access options.
- Document Processing & Automation: Automated document processing services including invoice processing, sales order processing, digital mailroom, forms processing, and digital transformation consulting.
- Secure Destruction Services: Certified document shredding and media destruction services for paper, CDs, hard drives, and other data storage devices. Includes certificate of destruction for compliance.
- Document Management Software: Resale and implementation of PaperVision (on-premise enterprise content management) and SmartOffice AP Automation (cloud-based document management and accounts payable automation).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quotation-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Document Options product offering
Product offeringCore offering
Document Options Ltd (formerly Reprographic Centre Ltd) provides document scanning, processing, storage, and destruction services primarily to UK-based organizations including businesses, government bodies, and the NHS. The company also resells document management software including PaperVision and SmartOffice, offering clients both physical document handling and digital records management solutions under one provider.
Product overview
Document Options offers a portfolio of document scanning, processing, storage, and destruction services, combined with two proprietary software products: PaperVision (on-premise enterprise content management) and Smart Office (cloud-based document management with workflow automation). The core service offering includes high-volume document scanning, specialised scanning for books/microfilm/drawings/fragile documents, document processing automation (invoice processing, sales order processing, digital mailroom, forms processing), digital storage solutions (archive box storage, scan-on-demand, fire-safe storage), and secure destruction services (paper shredding, media/hard drive destruction). The company operates from Crawley, West Sussex, and serves clients across London, Surrey, Kent, Sussex, Hampshire, and Dorset.
Differentiator
Problem solved
Functional benefit
Brands
- Smart Office: Modular cloud-based document management system with workflow automation and collaboration capabilities.
- PaperVision
Products and services
- Document Scanning Service
- Document Processing
Quantifiable outcome
- Invoice processing costs reduced by up to 80%
- +3 more outcomes
Companies that use Document Options
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles1 record
Document Options technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature5 records
Document Options partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- PaperVision (Digitech Systems)coreDocument Options is a trusted reseller of PaperVision software, an enterprise content management solution for automating document management and business processes. Document Options provides implementation, support, and integration services for PaperVision.
- SmartOffice AP AutomationcoreDocument Options is a trusted reseller of SmartOffice AP Automation, a modular cloud-based document management system with workflow automation and accounts payable processing capabilities. Provides tailored solutions and expert support for deployment and integration.
Scale indicators4 records
Recent moves8 records
Expansion highlights4 records
Document Options competitors and assessment
Company assessmentBroad incumbents
- OpenText: Global enterprise content management platform vendor. Competes indirectly via the ECM software stack (analogous to PaperVision/SmartOffice that Document Options resells) and increasingly via cloud-native capture and workflow tools.
- Iron Mountain: Global records management and information management incumbent with UK operations spanning storage, scanning, and shredding. Competes on the same RFPs as Document Options but with vastly broader scale and international reach.
- Ricoh UK Document Services: UK arm of a global document services and managed print incumbent. Overlaps with Document Options on document process automation and managed document services but operates across a much wider portfolio.
Direct peers
- ScanFilm: UK document scanning and microfilm digitisation specialist. Comparable niche focus on archive scanning, microfilm conversion and OCR-enabled digitisation services.
- Crown Records Management: UK records management and document storage/destruction specialist. Comparable across secure offsite storage, scanning, and shredding services to public- and private-sector clients.
- Restore plc: Major UK records management, secure storage and document scanning operator. Closely comparable service mix (scan, store, destroy, digitisation) with a larger national footprint.
- Dajon Data Management: UK document scanning, storage and shredding provider. Closely comparable mid-sized operator with similar service bundling and regional UK focus.
- EDM Group: UK-based document scanning, digital mailroom, and workflow automation provider. Directly comparable as a BPO-focused scanning services firm with overlapping client mix in regulated and enterprise markets.
- GRM Document Management: UK document scanning, storage and records management company with an enterprise and public-sector client base. Comparable scale and service offering to Document Options.
- Box-it: UK secure document storage, scanning and shredding firm. Comparable in bundling archive box storage with digitisation and secure destruction for regulated clients.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Document Options social profiles
Digital presenceDocument Options compliance and trust
Trust signalCompliance8 records
Document Options financial estimates
Financial estimateRevenue estimate
Valuation estimate
Document Options leadership team
Management profileNumber of profiles
Profiles3 records
Document Options funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Document Options M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Document Options
What does Document Options do?
Document Options Ltd (formerly Reprographic Centre Ltd) provides document scanning, processing, storage, and destruction services primarily to UK-based organizations including businesses, government bodies, and the NHS. The company also resells document management software including PaperVision and SmartOffice, offering clients both physical document handling and digital records management solutions under one provider.
Is Document Options a public or private company?
Document Options is a private company. It is classified as family owned and is currently operating.
When was Document Options founded?
Document Options was founded in 1974. It employs 1 to 10 people.
Where is Document Options based?
Document Options is headquartered in Crawley, United Kingdom, in the Europe region.
How does Document Options make money?
Five revenue lines are on record. Document Scanning Services are the primary driver. The others are document Storage Services, document Processing & Automation, secure Destruction Services and document Management Software.
Who are Document Options's main competitors?
Broad incumbents on record are OpenText, Iron Mountain and Ricoh UK Document Services. Direct peers are ScanFilm, Crown Records Management, Restore plc, Dajon Data Management, EDM Group, GRM Document Management and Box-it.
Does Document Options have an API?
No public API is recorded for Document Options.
What industry is Document Options in?
Document Options's product category is Document Management Services. Its primary akta.pro industry code is BPAAAKAA, Document Scanning & Imaging (Paper-to-Digital Conversion), with a secondary code of BPABAEAG, Document Services (Copy/Print/Scan, Records Handling). Its NAICS code is 56141 and its SIC code is 7330.