Coursier

What Coursier does

Coursier.fr, founded in 1997 in Montrouge (France) as A VIVE ALLURE by Frédéric Murat and Jérôme Clastre, operates a tech-enabled urban last-mile logistics platform serving six French metropolitan areas (Paris/IDF, Lyon, Bordeaux, Lille, Toulouse, Nantes) and select European corridors. The company runs eight proprietary city-center warehouses including three triangulating Paris and the largest cargo-bike cyclo-logistics fleet in France (550 vehicles, 95% electric, targeting 100% by 2026), and is the exclusive delivery partner operating in-store DESK operations at Printemps, Galeries Lafayette and Le Bon Marché.

The product set comprises seven core services — on-demand Service Course, Ship-from-Store/Hub, Tournée & Distribution, Navette recurring shuttles, Mise à Disposition dedicated courier and vehicle, National & European Course, and full Outsourcing — supported by the proprietary IRIS (Instant Routing Intelligent System) command and routing platform, which tests over 300 million scenarios per second, and ADAM TOURNÉE for predictive route planning. The IRIS client portal plus a documented API enable self-service ordering, real-time tracking, time-slot selection, invoicing and carbon reporting, with third-party integration via Woopit and Centiro.

Revenue is generated primarily through transaction-fee and unit pricing (starting from €7.50 HT per course in Paris/IDF, with urgency-tiered surcharges, wait-time fees and failed-pickup penalties) supplemented by managed-services contracts and recurring shuttle subscriptions, with enterprise tiers negotiated on multi-year volume commitments. The go-to-market is a direct enterprise field-sales motion targeting luxury brands (Louis Vuitton, Chanel, Dior, Hermès, Gucci, Bulgari), department stores, e-commerce (Amazon outsourcer), food (HelloFresh, Frichti, Carrefour), carriers (Chronopost, Geodis, Kuehne+Nagel) and corporate clients, with an online portal (iris.coursier.fr) for self-service. Reported 2024 revenue exceeded €30M with positive EBIT, 4.5M annual courses completed in 2023, 10,000+ daily missions, and 3,000 jobs created in France since 2020.

Name

Coursier

Legal name

Coursier.fr

Website

https://coursier.fr

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Coursier.fr is a French tech-enabled urban last-mile logistics operator founded in 1997, serving luxury brands, retailers, e-commerce platforms, carriers and food companies across six French metros via salaried couriers, 550 cargo bikes, and proprietary IRIS routing software.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery and Urban Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922), General Freight Trucking, Long-Distance, Less Than Truckload (484122)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Heavy/Bulky & White‑Glove Same‑Day (Furniture/Appliances) (TLAAADAG)

akta.pro secondary industries

Micro-Mobility Couriers (bike/e-bike/scooter walkers) (TLAAAGAH), Reverse / Exchange On‑Demand (Returns, Swap-outs) (TLAAADAM)

Keywords

• Last-mile delivery
• Urban logistics services
• Same-day courier
• Luxury goods transport
• Ship from store

Headquarters

HQ city

Montrouge

HQ country

France

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Service Course (Immediate/Programmed Delivery): On-demand or scheduled delivery of goods from one address to another, with urgency tiers (Prioritaire 55min, Standard 1h30, Économique 3h) in Paris, Île-de-France and major French cities. Price is based on urgency, distance, and vehicle type.
2. Ship from Store / Hub: Delivery of products to end customers from client boutiques, their hubs, or COURSIER.FR's own hubs. Includes same-day express delivery, scheduled slots, returns handling, and cross-docking. B2C service with API integration.
3. Tournée & Distribution (Mass Distribution): Organization and execution of mass parcel distribution operations, serving fashion week invitations, influencer/PR distribution, seasonal gifting. Pricing per operation or per-volume basis.
4. Mise à Disposition (Dedicated Courier & Vehicle): Dedicated courier and vehicle provided on-demand or recurring. Billed per time (half-day, full day, week, month, year). Flexible scheduling 24/7/365 with drivers trained to client brand standards.
5. Navette (Recurring Shuttle): Recurring scheduled transport between client sites. Billed on schedule commitment with dedicated or shared routes. Carbon impact reporting included.
6. Outsourcing (Last-Mile Logistics): Full outsourcing of last-mile delivery operations. Client can activate modules: dedicated courier team, green fleet, route optimization (ADAM TOURNÉE), CRM, operations management, storage & picking, and monitoring/KPIs. Deployed for Amazon, e-commerce and food clients across France.
7. Course Nationale & Européenne: Urgent goods transport within France (J+1 to J+3) and Europe. Services include express delivery before 13h J+1, eco delivery 24-48h, and a fully-operated 100% courier/dedicated vehicle premium option. Includes salon logistics for event setups.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Coursier.fr is a French urban delivery and last-mile logistics company that operates seven B2B services: same-day courier (Service Course), ship-from-store/hub delivery, mass distribution (Tournée & Distribution), national/European delivery, recurring shuttle (Navette), dedicated courier and vehicle hire (Mise à Disposition), and full last-mile outsourcing. All services are powered by the proprietary IRIS routing algorithm and ADAM TOURNÉE predictive planning tool, with execution delivered by 600+ salaried couriers operating the largest cargo-bike fleet in France (550 bikes, 95% electric) from 8 proprietary city-center hubs.

Product overview

Coursier is a French urban delivery and logistics company founded in 1997, operating a platform of seven core delivery services (Service Course, Ship from Store/Hub, Tournée & Distribution, Course Nationale & Européenne, Navette, Mise à Disposition, and Outsourcing) supported by proprietary technology platforms (IRIS for real-time routing optimization and ADAM TOURNEÉ for predictive route planning) and a client management portal. The company primarily serves luxury brands, retailers, e-commerce businesses, administrative offices, transport carriers, and food sector clients across major French cities.

Differentiator

Problem solved

Functional benefit

Brands

• IRIS (Instant Routing Intelligent System): Proprietary technology platform for command, planning, and route optimization; processes over 300 million scenarios per second to find optimal delivery solutions in real-time.
• ADAM TOURNÉE
• DESK

Products and services

• Service Course Core same-day courier service transporting goods from one address to another at the customer's chosen time, without transfer break. Offers immediate or scheduled delivery 24/7, 365 days/year in Paris, Île-de-France, and major French cities. Urgency tiers: Prioritaire (55 min), Standard (1h30), Économique (3h). Targeted at enterprise clients and B2B shippers needing same-day delivery.
• Livraison Ship from Store/Hub B2C delivery service shipping products to customers from their boutiques, the client's hubs, or Coursier's own hubs. Includes express same-day delivery, time-slot scheduling (2h slots refined to 10 minutes), real-time tracking, and returns handling. Targeted at retail and e-commerce clients needing last-mile delivery from store or hub.
• Tournée & Distribution Mass distribution service organizing and executing bulk parcel delivery operations from client sites or Coursier's hubs. Includes pre-departure preparation, tracking, scanning at each stage, and end-of-service reporting on delivery status. Serves fashion-week invitations, influencer/PR distribution, and seasonal gifting programs.
• Course Nationale & Européenne National and European courier service transporting goods within 1-3 days across metropolitan France and Europe. Offers express J+1 delivery before 1pm, eco delivery within 24-48 hours, and a fully-operated 100% courier/dedicated-vehicle premium option. Includes salon logistics for event setups. Targeted at enterprise clients needing inter-city or international urgent transport.
• Navette Recurring shuttle service establishing transport between client activity sites at fixed schedules. Configurable frequency from several times daily to weekly, with dedicated or shared routes and real-time tracking. Includes carbon-impact reporting. Targeted at corporate clients with multi-site operations requiring inter-site logistics.
• Mise à Disposition Dedicated courier and vehicle provision service for on-demand or recurring needs. Clients receive a professional courier and adapted vehicle for half-day, full-day, week, month, or year-long periods. Billed by time. Drivers trained to client brand standards. Targeted at luxury, corporate, and event clients needing a branded courier on-site or on-call.
• Outsourcing Full last-mile logistics outsourcing solution creating dedicated delivery teams and taking over the client's logistics chain at any chosen stage. Includes dedicated salaried staff, green fleet, route optimization software (ADAM TOURNÉE), CRM, operations management, storage and picking, and performance monitoring. Deployed for large e-commerce, logistics, and food clients across France (e.g., Amazon, Amazon Fresh, Chronofresh).

Quantifiable outcome

• 20% reduction in distances per route through ADAM TOURNÉE optimization (2023)
• +8 more outcomes

Named customers91 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature6 records

Partnerships

17 partnerships are on record, tiered major client / flagship outsourcing, core client, exclusive flagship partnership, core client / channel partner and minor.

• Amazonmajor client / flagship outsourcingStrategic or Co-development PartnerAmazon partnered with COURSIER.FR for last-mile delivery in Paris, Bordeaux, and Lyon using cargo bikes and vans. COURSIER.FR handles 20,000+ parcels per day with 99% delivery rate and manages +60% peak volume increases. Amazon case study demonstrates the scalability of COURSIER.FR's outsourcing solution.
• Amazon Freshcore clientStrategic or Co-development PartnerAmazon Fresh uses COURSIER.FR for fresh food delivery operations, integrating cold-chain logistics with last-mile cargo bike delivery.
• Printemps (Exclusive Partnership)exclusive flagship partnershipStrategic or Co-development PartnerCOURSIER.FR is the exclusive delivery partner for Printemps Haussmann, operating an in-store DESK and managing ship from store, shopping main libre, and corner transfers for luxury brands within the department store. This exclusive partnership is a significant competitive moat.
• Galeries Lafayette (Exclusive Partnership)exclusive flagship partnershipStrategic or Co-development PartnerExclusive delivery partnership for Galeries Lafayette, managing luxury brand corner deliveries and in-store transfer operations via dedicated DESK on street level.
• Le Bon Marché (Exclusive Partnership)exclusive flagship partnershipStrategic or Co-development PartnerExclusive delivery partnership for Le Bon Marché, managing luxury brand deliveries within the department store via exclusive DESK operations.
• Chronofresh (Chronopost)core client / channel partnerChannel Partner/ Reseller/ DistributorCOURSIER.FR operates Chronofresh delivery routes (cold-chain food delivery) in Bordeaux and Lyon, handling temperature-controlled last-mile delivery for Chronopost's fresh food service.
• Chronopostcore client / channel partnerChannel Partner/ Reseller/ DistributorCOURSIER.FR operates delivery routes for Chronopost at Lyon hub, providing last-mile capacity for the express courier's operations.
• Kuehne+Nagelcore clientChannel Partner/ Reseller/ DistributorKuehne+Nagel uses COURSIER.FR for last-mile city-center delivery from logistics hubs, serving as a sub-contractor for the international logistics group's urban distribution needs.
• Cainiao (Alibaba)core clientChannel Partner/ Reseller/ DistributorCainiao (Alibaba's logistics arm) partners with COURSIER.FR for last-mile e-commerce delivery in French city centers.
• CrosslogminorChannel Partner/ Reseller/ DistributorCrosslog is a logistics partner using COURSIER.FR for city-center delivery integration.
• Geodiscore clientChannel Partner/ Reseller/ DistributorGeodis (SNCF group logistics subsidiary) integrates with COURSIER.FR for last-mile delivery from its logistics hubs to city-center destinations.
• GLS FranceminorChannel Partner/ Reseller/ DistributorGLS France uses COURSIER.FR for last-mile delivery integration and city-center capacity.
• DPD FranceminorChannel Partner/ Reseller/ DistributorDPD France integrates with COURSIER.FR for city-center last-mile delivery coverage.
• SogestranminorChannel Partner/ Reseller/ DistributorSogestran group uses COURSIER.FR for urban logistics and last-mile delivery integration.
• BoxTominorChannel Partner/ Reseller/ DistributorBoxTo logistics partner referenced as a client using COURSIER.FR for last-mile delivery.
• Frichticore clientChannel Partner/ Reseller/ DistributorFrichti, the French meal delivery startup, uses COURSIER.FR for food delivery operations.
• HelloFreshcore clientChannel Partner/ Reseller/ DistributorHelloFresh uses COURSIER.FR for meal kit delivery operations in France.

Scale indicators23 records

Recent moves15 records

Expansion highlights7 records

Broad incumbents

• Geodis: Global logistics operator (SNCF group) using Coursier.fr for last-mile city-center delivery. Overlaps in parcel and contract-logistics services, but is a much broader 3PL/4PL player rather than a same-day specialist.
• DPD France: Major parcel delivery network in France (and Europe) currently integrating Coursier.fr for city-center last-mile. Adjacent B2B/B2C parcel competitor with much larger deferred-parcel scale but lacking same-day on-demand specialization.
• Kuehne+Nagel: Global freight forwarder and contract-logistics provider currently using Coursier.fr for French city-center last-mile. Comparable as a logistics operator serving multinational shippers, but a much larger incumbent with global rather than urban specialization.
• Glovo: Multi-category urban delivery platform (Delivery Hero) operating in France with on-demand couriers. Competes for the same urban on-demand parcel and food volumes but uses a gig-economy model, making it the structural cost-side competitor to Coursier.fr's salaried model.
• Chronopost: French express parcel incumbent (La Poste group) and current partner of Coursier.fr for last-mile capacity. Comparable in time-definite parcel/express services but operates a much broader national B2B/B2C network rather than specializing in same-day urban white-glove.

Emerging players

• Bringg: Logistics-technology platform providing delivery orchestration, routing and driver-app software to enterprise shippers and 3PLs. Adjacent to Coursier.fr's IRIS/ADAM stack — both target the same buyer (shippers seeking tech-enabled last-mile) but Bringg sells software rather than operating couriers.

Direct peers

• Star Service: French same-day courier and urban logistics operator with comparable service tiers (express, scheduled, dedicated) and similar customer segments in retail, luxury and corporate. Closest French direct competitor by service profile and customer base.
• Stuart: European same-day urban delivery specialist operating across France, Spain, UK and other major cities with on-demand and scheduled couriers. Most direct head-to-head competitor to Coursier.fr in same-day on-demand urban parcel delivery, serving overlapping e-commerce, retail and corporate customers.
• Quick Coursier: Paris-region same-day courier operator serving SMEs and enterprise clients with on-demand and scheduled delivery. Direct same-day courier peer with overlapping Paris/IDF geographic footprint and transactional pricing model.
• Ducat Coursier: French same-day courier focused on Île-de-France with express and scheduled offerings for enterprises. Comparable in core service category (Paris/IDF same-day courier) although smaller scale and less white-glove luxury specialization than Coursier.fr.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/coursier.fr
• Xx.com/coursier_fr

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coursier