Hero Data Services

What Hero Data Services does

Hero Data Services, LLC is a privately held, founder-operated full-service IT company founded in 1997 and headquartered in Amherst, New York (Buffalo area), with 11–50 employees. The company serves two overlapping customer bases: (1) construction subcontractors and specialty trade contractors (insulation, drywall, gutters, roofing, etc.) for whom it sells @QuotePlus, a proprietary estimating, scheduling, job-costing, inventory, payroll, and accounts-receivable software launched in 1998, and (2) general small and medium businesses in Western New York that purchase managed IT services including networking, PC hardware and software support, web and email hosting, online backups, and custom programming. A secondary product line — HistoryViewer and Pay History Conversion services — addresses companies transitioning payroll vendors by extracting and housing historical payroll/HR data from systems including ADP, Ceridian, Paychex, QuickBooks, and others.

The technology stack is built around Windows-based proprietary software with native integrations to QuickBooks, Peachtree/Sage 50, MAS90/MAS200, ADP, Ceridian, and Paychex, plus a Data Bridges service that handles custom data movement between dissimilar systems up to direct SQL database connections. Remote support is delivered via a Bomgar-based remote connectivity tool, enabling national service delivery from the single Amherst office.

The business model mixes recurring subscription revenue (@QuotePlus per-branch licensing billed monthly with 24/7 support included, plus monthly web/email hosting), one-time/perpetual licenses (HistoryViewer with no recurring fees), and project-based professional services (custom programming, pay history conversions, IT consulting). The go-to-market is overwhelmingly referral-driven — the company states that the vast majority of new clients come from referrals, with ADP serving as a key third-party endorsement channel since 2005. The company reports a 99% customer retention rate and customer relationships averaging 10–15 years, including multiple clients that have been continuous customers since the company's founding. There is no outside equity funding, no acquisitions, and no public-market activity; the business has remained a small, privately held LLC throughout its history.

Name

Hero Data Services

Legal name

Hero Data Services, LLC

Website

https://herodata.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Hero Data Services is a privately held, founder-operated IT company in Amherst, NY that sells proprietary subcontractor software (@QuotePlus), a payroll/HR history viewer (HistoryViewer), and managed IT services primarily to construction subcontractors and Western New York SMBs.

Ownership category

akta.pro rank

Product category

Subcontractor Management Software

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Expense Management & Reimbursements Administration (BPACAIAH)

Keywords

• Subcontractor management software
• Payroll data migration
• Estimating software
• IT support services
• Web hosting services

Headquarters

HQ city

Amherst

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing - @QuotePlus: Per-branch licensing model for the @QuotePlus contractor software. Single fee per branch with unlimited computer installations at each location. Includes 24x7 support.
2. Software Licensing - HistoryViewer: Flat, upfront licensing with no recurring fees. One-time charge for deployment on unlimited machines.
3. IT Services and Support: Comprehensive IT services including networking, PC repair, custom programming, web/email hosting. Revenue from professional services engagements and ongoing support contracts.
4. Custom Programming and Development: Custom software development services for diverse industries including data bridges, database applications, and specialized solutions. Billed per project.
5. Web and Email Hosting: Monthly hosting services with unlimited email accounts, spam filtering, nightly backups. Flat monthly fee per business.
6. Pay History Conversion Services: Professional services for extracting and converting payroll/HR data from legacy systems to new vendors. Handles data extraction, balancing, code substitution, and file loading.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Hero Data Services develops and licenses proprietary software (@QuotePlus and HistoryViewer) for construction subcontractors and businesses transitioning payroll vendors, while also delivering managed IT services including networking, PC hardware/software support, custom programming, web and email hosting, online backups, and pay history conversions. The company's flagship @QuotePlus platform enables subcontractors to generate proposals, invoices, and work tickets, manage scheduling, job costing, real-time inventory, labor/payroll, commissions, and accounts receivable without double or triple data entry.

Product overview

Hero Data Services offers a portfolio of two flagship software products (@QuotePlus and HistoryViewer) plus a suite of IT services. @QuotePlus, introduced in 1998, is the company's flagship estimating and project management platform for subcontractors in the construction and specialty trades, handling the full lifecycle from lead tracking and bidding through invoicing and A/R management with native integrations to QuickBooks, ADP, Ceridian, Paychex, and other accounting/payroll systems. HistoryViewer is a standalone payroll/HR history retention application that extracts and houses historical payroll data when companies transition away from vendors like ADP Workforce Now or Enterprise. Pay History Conversion is the associated data migration service supporting conversions from over 30 payroll/HR systems. Complementing the software products are managed IT services including networking, PC hardware/software support, web and email hosting, online data backups, and custom programming/data bridge development.

Differentiator

Problem solved

Functional benefit

Brands

• @QuotePlus: Subcontractor estimating and business management software designed for contractors to generate proposals, invoices, work tickets, manage scheduling, job costing, inventory, labor/payroll, commissions, and accounts receivable.
• HistoryViewer

Products and services

• @QuotePlus Flagship estimating and project management software for construction subcontractors that enables generation of proposals, invoices, and work tickets, with integrated scheduling, job costing, real-time inventory tracking, labor costing, payroll processing, salesperson commissions, and accounts receivable management without double or triple data entry. Integrates natively with QuickBooks, Peachtree/Sage 50, MAS90/MAS200, ADP, Ceridian, and Paychex.
• HistoryViewer

Quantifiable outcome

• 99% customer retention rate
• +3 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• ADP (Automatic Data Processing)coreStrategic or Co-development Partner · 1 January 2005ADP recommends Hero Data Services to its clients for payroll data migration, history conversions, and quitter file processing. Hero Data has specialized knowledge in converting esoteric ADP file formats. The partnership has generated ongoing business since 2005, including ADP recommending Hero Data to Hinkle Construction Services.
• QuickBookscoreTechnology or Integration@QuotePlus integrates with QuickBooks for accounting data synchronization, allowing clients to export invoice and payment information to their QuickBooks system.
• Peachtree/Sage 50coreTechnology or Integration@QuotePlus provides integration with Peachtree (Sage 50) accounting software for seamless data flow between systems.
• MAS90/MAS200coreTechnology or Integration@QuotePlus interfaces with MAS90 and MAS200 accounting systems, enabling bidirectional data synchronization.
• PaychexcoreTechnology or Integration@QuotePlus can feed payroll data directly to Paychex payroll service. Also performs pay history conversions from Paychex/Paylink systems.
• CeridiancoreTechnology or Integration@QuotePlus interfaces with Ceridian payroll services. Also performs pay history conversions from Ceridian systems.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Foundation Software: Foundation Software provides accounting, job costing, and project management software for specialty trade and general contractors. It is the closest direct competitor to @QuotePlus in serving construction subcontractors with vertical ERP-like functionality.
• ComputerEase: ComputerEase delivers construction accounting and project management software targeted at contractors and specialty trades. It competes head-on with @QuotePlus for the same subcontractor buyer with overlapping estimating, job costing, and payroll capabilities.
• HCSS: HCSS offers estimating, field operations, and fleet/safety software for heavy civil and specialty contractors. It is a relevant comparable for @QuotePlus given its vertical specialization for construction trade workflows.
• Jonas Construction Software: Jonas Construction Software provides ERP, job costing, and service management for construction and specialty trade firms. It is comparable to Hero Data in delivering an integrated software suite tailored to subcontractors.

Broad incumbents

• Procore: Procore is the leading broad construction management platform serving general contractors, owners, and specialty trades. While far larger and cloud-first, it competes for the same subcontractor software wallet that @QuotePlus addresses.
• Sage 100 Contractor: Sage 100 Contractor is Sage's vertical ERP for construction and specialty contractors covering accounting, job costing, and payroll. It is comparable as a larger incumbent ERP offering aimed at the same subcontractor segment.
• Trimble Viewpoint Construction Software: Viewpoint (a Trimble business) provides ERP, project management, and field solutions for contractors. It serves the same specialty trade contractor market as @QuotePlus but at significantly greater scale and with broader functionality.
• Buildertrend: Buildertrend offers cloud-based construction project management software primarily for residential builders and remodelers. It overlaps with @QuotePlus on scheduling, job costing, and client communication for trade contractors.

Others

• ConnectWise: ConnectWise is a PSA and RMM platform used by managed service providers. It is thematically comparable to Hero Data's MSP-style IT services arm (networking, support, hosting) even though it sells software to MSPs rather than serving contractors directly.
• Kaseya: Kaseya provides IT management and security software for managed service providers and internal IT teams. It is adjacent to Hero Data's general IT services practice (networking, PC support, hosting) though targeted at MSPs rather than the construction vertical.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hero Data Services