Reverse Solutions
Reverse Solutions is a founder-led, Connecticut-based reverse logistics provider serving brands, retailers, distributors, and carriers with returns management, refurbishment, recommerce, warehousing, fulfillment, and zero-waste recovery, powered by two proprietary cloud platforms: RMS and RSS.
- Company typePrivate
- Founded2001
- HeadquartersSouthington, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Reverse Solutions does
Reverse Solutions is a privately held, founder-led reverse logistics provider founded in 2001 and headquartered at 74 Spring Street, Southington, Connecticut. The company offers a full suite of services covering reverse logistics, returns management, repair and refurbishment, e-commerce and B2B fulfillment, warehousing, and zero-waste recovery, targeted at brands, retailers, distribution companies, and transportation companies that need to recover value from returns, overstocks, damaged goods, and product recalls. Customer outcomes cited include an average 50% landfill reduction across clients and a base of 220+ satisfied customers built over more than 20 years of operation.
The company's underlying technology is two proprietary cloud-based platforms: the Reverse Management System (RMS), developed in collaboration with major motor carriers to manage liquidation, transportation, salvage, OS&D, and sort-and-save programs with detailed tracking by PRO number, serial number, UPC, condition, and photo capture; and the Reverse Scanning System (RSS), a retail reclamation tool accessible via laptops, scan guns, or smartphones that tracks returns by SKU/UPC, reports on package condition, and manages controlled disposition. Both systems deliver 24/7 real-time visibility and support custom integrations across the reverse supply chain.
Reverse Solutions operates a B2B enterprise sales motion led by dedicated account managers, with custom quote-based pricing and multi-year contracts under managed-services and professional-services revenue models. Distribution is primarily direct, augmented by a strategic partnership with Market Performance Group (MPG) announced February 12, 2026 that extends reach to MPG's 150+ retail partners including Walmart, Target, Amazon, and major grocery and drug chains. The firm has 51-100 employees, is independently held with no disclosed external investors, and emphasizes a Zero Waste Commitment aligned with circular-economy participation, including Green Business Bureau membership since October 2024.
Reverse Solutions firmographics
Firmographics- Name
- Reverse Solutions
- Legal name
- Reverse Solutions
- Website
- https://reversesolutions.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Reverse Solutions is a founder-led, Connecticut-based reverse logistics provider serving brands, retailers, distributors, and carriers with returns management, refurbishment, recommerce, warehousing, fulfillment, and zero-waste recovery, powered by two proprietary cloud platforms: RMS and RSS.
- Ownership category
- akta.pro rank
Reverse Solutions industry classification
Industry- Product category
- Reverse Logistics Services
- NAICS
- Business Support Services (5614), Materials Recovery Facilities (562920)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Returns Management & Reverse Logistics (CRAFAMAE)
- akta.pro secondary industries
- Repair Logistics & Depot Repair (In-Warranty/Out-of-Warranty) (TLAIAHAB), Recommerce, Trade-In & Buyback Collection (TLAAALAM), E-commerce Returns & Reverse Logistics (Parcel Returns, Exchanges) (TLAAAFAF), Recall, Quarantine & Compliance Returns Management (TLAIAHAI)
Keywords
Where Reverse Solutions is headquartered
LocationHeadquarters
- HQ city
- Southington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Reverse Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Reverse Logistics Services: Full-service reverse logistics including returns management, refurbishment, recommerce, and zero-waste recovery. Services are tailored to individual client business needs with pricing likely quote-based.
- Warehousing Services: Customized warehousing solutions handling inventory management, fulfillment, and storage needs for e-commerce and brick-and-mortar operations. Flexible short-term and long-term storage options available.
- Fulfillment Services: Order processing, inventory management, pick/pack/ship services for e-commerce and B2B clients. Real-time tracking and inventory management across all channels.
- Repair and Refurbishment: Product restoration services extending product lifecycles through expert refurbishing, repairing, and redeploying. Includes OEM kit salvage, repackaging, and kitting programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Reverse Solutions product offering
Product offeringCore offering
Reverse Solutions is a full-service reverse logistics provider that helps brands and retailers recover value from returns, overstocks, damaged goods, and end-of-life products. Its offerings span reverse logistics, returns management, e-commerce and B2B fulfillment, repair and refurbishment, and warehousing, all supported by two proprietary cloud platforms — the Reverse Management System (RMS) and Reverse Scanning System (RSS) — that deliver end-to-end visibility, tracking, and reporting across the reverse supply chain.
Product overview
Reverse Solutions offers a suite of reverse logistics services built around two proprietary technology platforms: the Reverse Management System (RMS) for managing liquidation, transportation, salvage, OS&D, and sort & save programs, and the Reverse Scanning System (RSS) for retail reclamation management. These technology platforms power five core service offerings: Reverse Logistics, Fulfillment Services, Repair/Refurbishment Solutions, Returns Management, and Warehousing. The RMS and RSS systems provide cloud-based real-time tracking, inventory visibility, and supply chain management capabilities that integrate across all service lines.
Differentiator
Problem solved
Functional benefit
Products and services
- Reverse Logistics Core reverse logistics service that enables businesses to manage returns, product recalls, OS&D (Over, Short & Damage) claims, product resets, and sort & save programs, delivered by a team with over 150 years of collective reverse logistics experience.
- Returns Management End-to-end handling of customer returns from initiation to resolution, including omnichannel returns integration, real-time tracking, and restocking and refurbishment evaluation to maximize value recovery for retailers and brands.
- Fulfillment Services Order processing, inventory management, and pick/pack/ship services for e-commerce and B2B operations, including real-time tracking and inventory visibility across all sales channels.
- Repair and Refurbishment Solutions Expert services to extend product lifecycles through refurbishing, repairing, and redeploying returned or end-of-life products, including OEM kit salvage, repackaging, kitting, and materials reuse programs.
- Warehousing Solutions Flexible warehousing for short- and long-term storage needs, including same-day cross-docking, seasonal storage, inventory management, and order fulfillment support for e-commerce and retail store orders.
Quantifiable outcome
- 50% average customer landfill reduction
- +2 more outcomes
Companies that use Reverse Solutions
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Reverse Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Reverse Solutions partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Market Performance Group (MPG)coreStrategic partnership announced February 12, 2026 combining MPG's order-to-cash and retail logistics capabilities with Reverse Solutions' returns management, refurbishment, recommerce, and zero-waste recovery expertise. The alliance delivers integrated forward and reverse logistics services to help brands and retailers recover lost value from returns, overstocks, and damaged goods while improving operational efficiency and compliance. MPG brings full-funnel commercial capabilities including strategic go-to-market plans, advanced analytics, and relationships with 150+ retail partners.
- Green Business BureauminorReverse Solutions joined the Green Business Bureau in October 2024 as part of their commitment to environmental responsibility. This membership supports their zero-waste initiatives and circular economy participation, demonstrating their dedication to sustainable business practices.
Scale indicators5 records
Recent moves3 records
Expansion highlights4 records
Reverse Solutions competitors and assessment
Company assessmentDirect peers
- Optoro: Tech-enabled returns management and recommerce platform serving major retailers. Directly comparable to Reverse Solutions across returns processing, refurbishment, and B2B recommerce; competes for the same enterprise retail accounts.
- Reverse Logistics Group (RLG): Global reverse logistics services provider offering returns management, refurbishment, and remarketing for retailers and OEMs. Closely comparable in service mix and target customers, with broader international footprint.
- Happy Returns (UPS): Returns and exchange network acquired by UPS in 2023, providing box-free returns and reverse logistics for omnichannel retailers. Direct peer in retail returns processing with stronger brand and logistics parent backing.
- B-Stock Solutions: B2B liquidation marketplace connecting retailers with buyers of returned and excess inventory. Comparable to Reverse Solutions' liquidation and recommerce lines, with a more marketplace-led model.
- Liquidity Services: Public marketplace operator (LQDT) for surplus and returned assets across retail, industrial, and government. Comparable in the liquidation and resale arm of Reverse Solutions' business, though much larger in scale.
Emerging players
- ReturnGO: AI-driven returns management and exchange SaaS for Shopify and enterprise retailers. An emerging, software-led peer competing for the technology layer of returns—where Reverse Solutions' RSS plays.
- ReturnGO / Returnly (Affirm): Returns platform acquired by Affirm, providing branded returns and exchange experiences for retailers. Adjacent peer on the returns experience layer where Reverse Solutions' RSS competes for retailer mindshare.
Broad incumbents
- FedEx Supply Chain: Large 3PL division of FedEx offering warehousing, fulfillment, and reverse logistics. Broad incumbent competitor with the scale and national footprint that Reverse Solutions lacks.
- XPO Logistics: Major North American 3PL with contract logistics, warehousing, and reverse logistics capabilities. Competes for the same enterprise retail and brand RFPs as Reverse Solutions but at far greater scale.
- Echo Global Logistics: Technology-enabled transportation and logistics management provider. Comparable in the transportation and warehousing layer of Reverse Solutions' offering, with broader freight focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Reverse Solutions social profiles
Digital presenceReverse Solutions compliance and trust
Trust signalCompliance1 record
Reverse Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reverse Solutions leadership team
Management profileNumber of profiles
Profiles5 records
Reverse Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reverse Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reverse Solutions
What does Reverse Solutions do?
Reverse Solutions is a full-service reverse logistics provider that helps brands and retailers recover value from returns, overstocks, damaged goods, and end-of-life products. Its offerings span reverse logistics, returns management, e-commerce and B2B fulfillment, repair and refurbishment, and warehousing, all supported by two proprietary cloud platforms — the Reverse Management System (RMS) and Reverse Scanning System (RSS) — that deliver end-to-end visibility, tracking, and reporting across the reverse supply chain.
Is Reverse Solutions a public or private company?
Reverse Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reverse Solutions founded?
Reverse Solutions was founded in 2001. It employs 51 to 100 people.
Where is Reverse Solutions based?
Reverse Solutions is headquartered in Southington, United States, in the North America region.
How does Reverse Solutions make money?
Four revenue lines are on record. Reverse Logistics Services are the primary driver. The others are warehousing Services, fulfillment Services and repair and Refurbishment.
Who are Reverse Solutions's main competitors?
Direct peers on record are Optoro, Reverse Logistics Group (RLG), Happy Returns (UPS), B-Stock Solutions and Liquidity Services. Emerging players are ReturnGO and ReturnGO / Returnly (Affirm). Broad incumbents are FedEx Supply Chain, XPO Logistics and Echo Global Logistics.
Does Reverse Solutions have an API?
No public API is recorded for Reverse Solutions.
What industry is Reverse Solutions in?
Reverse Solutions's product category is Reverse Logistics Services. Its primary akta.pro industry code is CRAFAMAE, Returns Management & Reverse Logistics, with a secondary code of TLAIAHAB, Repair Logistics & Depot Repair (In-Warranty/Out-of-Warranty). Its NAICS code is 5614 and its SIC code is 7600.