Chorley Council

What Chorley Council does

Chorley Council is the statutory lower-tier local government authority for the Chorley borough in Lancashire, England. It delivers a regulated portfolio of public services to approximately 118,000 residents and the local business ratepayer base, including council tax administration and collection, council tax reduction and benefits, statutory planning and building control, housing (including a Housing Revenue Account stock), electoral services and the Annual Canvass, environmental health, waste and recycling, and land charges searches. Governance is exercised through 42 elected councillors meeting at the Town Hall on Union Street, Chorley, the council's administrative headquarters.

The council's core 'product' is its service-delivery platform, which is accessed primarily through a Jadu-powered corporate website integrated with a MyCouncil resident portal and MRI Software-driven forms backend. Resident communications and engagement are delivered through an Attaina UK email platform built on Twilio infrastructure, with additional channels including the MyCouncil account, printed materials, and in-person services. Statutory functions (planning, elections, environmental health, land charges) are operated directly by employed officers, while back-office functions including ICT, HR, payroll, and procurement are increasingly run under a shared services arrangement with South Ribble Borough Council.

The council's economic model is non-commercial: it is funded through a combination of central government grants (including the UK Shared Prosperity Fund allocation of £1,366,996 and the Rural England Prosperity Fund grant of £120,261 administered via Lancashire Combined Authority), retained business rates, council tax and precept income, fees and charges for discretionary services, and housing rents from its own stock. It is not a revenue-generating enterprise in the private-sector sense, and there is no external customer acquisition, pricing model, or commercial GTM motion. The 42-seat council structure and the statutory geographic monopoly define both its scale and its constraint.

Name

Chorley Council

Legal name

Chorley Council

Website

https://chorley.gov.uk

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Chorley Council is a UK statutory local government authority delivering council tax, planning, housing, benefits, electoral, environmental health, and waste services to approximately 118,000 residents and businesses across the Chorley borough in Lancashire, governed by 42 elected councillors from its Town Hall headquarters.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Other General Government Support (92119), Public Finance Activities (921130)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Housing Voucher & Rental Assistance Programs (Tenant-Based/Project-Based) (FSALAKAI), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Local government services
• Council tax administration
• Waste management services
• Planning and building control
• Public housing services

Headquarters

HQ city

Preston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Council Tax: Primary revenue stream from residents through Council Tax payments for local services
2. Business Rates: Business rates collected from commercial properties within the borough
3. UK Shared Prosperity Fund: Government funding allocation of £1,366,996 for local investment by end of March 2026, administered by Lancashire Combined Authority
4. Rural England Prosperity Fund: Rural top-up funding of £120,261 capital funding for rural business grant scheme
5. Land Charges Search Fees: Fees for local land charges searches including standard search (£188.80), LLC1 only (£24.40), and CON29R only (£164.40)

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Chorley Council provides statutory local government services to residents and businesses within the Chorley borough in Lancashire, England. Core offerings include Council Tax billing and collection, Recycling and Waste collection, Planning and Building Control, Housing and Homelessness services, Benefits and Support administration, Elections and Voting services, Environmental Health, Licensing, and Local Land Charges property searches. Services are delivered through online self-service portals (including the MyCouncil portal), in-person at the Town Hall, and via digital communication channels.

Product overview

Chorley Council provides a comprehensive suite of public sector services to residents and businesses in the Chorley borough. The council operates as a service-focused organization offering citizen-facing digital services including Council Tax management, Planning and Building Control, Benefits and Support, Elections and Voting, Housing services, Recycling and Waste collection, Environmental Health, and Local Land Charges searches. The council also manages economic development initiatives including UK Shared Prosperity Fund programs and operates the MyCouncil online portal for resident self-service. Services are delivered through a combination of online platforms, in-person contact at the Town Hall, and partnerships with other local authorities including South Ribble Borough Council for shared services.

Differentiator

Problem solved

Functional benefit

Products and services

• Council Tax Services Council tax billing, payments, discounts, and support services for Chorley residents including online payment, moving home notifications, and discount applications.
• Planning and Building Control Planning application submission, viewing, decision-making process, pre-application advice, building regulations, listed buildings, and enforcement services.
• Benefits and Support Housing benefit claims, council tax support, universal credit guidance, household support fund, and budgeting assistance for residents.
• Elections and Voting Electoral registration, voting services, proxy voting, postal vote applications, voter ID support, and election result management for all election types.
• Housing and Homelessness Social housing services, homelessness prevention, housing advice, and support for residents in housing need.
• Recycling and Waste Bin collection services, garden waste subscriptions, missed bin reports, and recycling guidance for households.
• Business and Economy Business advice, support, rates management, and local economic development including Strawberry Fields Digital Hub and UK Shared Prosperity Fund programs.
• Environmental Health Pest control, food business safety, noise and nuisance complaints, and environmental health compliance services.
• Local Land Charges Property search services including local land charge searches (LLC1), CON29 enquiries, and drainage searches for property transactions.
• Licensing Taxi and private hire licensing, alcohol and entertainment licensing, gambling licences, and late night refreshment licensing for businesses and operators.
• Leisure, Parks and Culture Leisure centres, Astley Hall heritage site, parks, recreational grounds, and cultural activities for residents.
• Climate Change Initiatives Climate change strategy, air quality monitoring, biodiversity programs, and environmental sustainability initiatives for the borough.
• Streets and Cleanliness Street cleaning and sweeping, weeds and invasive species management, litter and litter bin services for the borough.
• Roads, Travel and Parking Parking services, pothole reporting, and concessionary travel schemes for Chorley borough.
• Births, Deaths and Marriages Registration services including Tell Us Once, Chorley cemeteries, and birth registration services.

Quantifiable outcome

• UKSPF allocation of £1,366,996 for local investment in communities, business support, and people/skills development
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Two partnerships are on record, tiered core.

• Lancashire Combined AuthoritycoreStrategic or Co-development Partner · 1 January 2025The Lancashire Combined Authority administers UKSPF funding in partnership with district councils including Chorley. Chorley Council has been awarded £1,366,996 through this partnership for local investment by March 2026, and £120,261 in Rural England Prosperity Fund capital funding.
• South Ribble Borough CouncilcoreStrategic or Co-development PartnerChorley Council shares data and services with South Ribble Borough Council as part of shared services arrangements, including financial assessment of Disabled Facilities Grant applications and joint service delivery.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• South Ribble Borough Council: Direct neighboring borough council in Lancashire with which Chorley shares formal shared services arrangements. Operates with an identical statutory mandate, similar population scale, and is a co-partner in Disabled Facilities Grant assessments. Most operationally comparable peer.
• Preston City Council: Adjacent Lancashire local authority serving a comparable Lancashire borough with the same statutory functions and funding structure. Shares the broader Lancashire Combined Authority ecosystem and offers a directly comparable benchmark for service delivery and funding.
• Lancaster City Council: Lancashire district council of similar tier and population scale providing comparable statutory services. Operates under the same Lancashire Combined Authority framework and faces similar funding and service delivery dynamics as Chorley.
• Fylde Borough Council: Small Lancashire borough council with comparable population, similar service mandate, and shared Lancashire Combined Authority membership. Closely matches Chorley's scale and rural/semi-urban service profile.
• Burnley Borough Council: Lancashire borough council operating with identical statutory functions and shared prosperity fund access. Comparable tier of local government service delivery, though serving a more urban demographic profile.
• West Lancashire Borough Council: Neighbouring Lancashire district council with comparable scale and statutory mandate. Shares Lancashire Combined Authority membership and similar UKSPF/REPF funding mechanics.

Broad incumbents

• Lancashire County Council: Upper-tier authority covering the same geographic county, providing strategic services (transport, education, social care) that complement Chorley's district-level functions. Operates within the same Lancashire Combined Authority structure and receives shared funding allocations.
• Bolton Council: Greater Manchester metropolitan borough council with a comparable full-suite statutory service mandate. Larger scale than Chorley, but operates an identical tier of local government with similar council tax, planning, waste, and housing responsibilities.
• Wigan Council: Greater Manchester metropolitan borough offering the same local authority statutory functions as Chorley, though at a larger scale. Provides a useful benchmark for how a similar service mandate operates in a different combined authority context.
• Blackburn with Darwen Borough Council: Unitary authority in Lancashire providing the full suite of district and county-level functions under one council. Operates adjacent to Chorley's geographic area and serves as a benchmark for unitary-level service delivery models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/chorleycouncil
• YouTubeyoutube.com/user/ChorleyCouncil
• Facebookfacebook.com/chorleycouncil
• LinkedInlinkedin.com/company/chorley-council
• Instagraminstagram.com/chorleycouncil

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chorley Council