What Hope House does

Hope House is a 501(c)(3) nonprofit domestic violence services organization founded in 1983 and headquartered in Lees Summit, Missouri. The organization operates two campuses — an 8.2-acre Independence site (opened 1983) and a Lee's Summit campus (opened 2002 with 52 beds) — serving survivors of domestic violence, dating violence, sexual assault, and stalking across Eastern Jackson County and the Kansas City metropolitan area. Service delivery is provided free of charge and spans the full survivor journey: emergency shelter, a 24-hour crisis hotline (816-461-HOPE), court advocacy across six municipal courts, civil legal representation via an in-house attorney, individual and group therapy, children's services, the Guardian Program for monitored custody exchanges, BridgeSPAN hospital-based advocacy, and a full housing continuum including transitional, accelerated (short-term), and permanent housing programs. The organization is Council on Accreditation (COA) accredited since 2017, reaccredited in 2022, and earned the GuideStar Platinum Seal in 2025; in 2025 alone it answered 5,214 hotline calls, assisted with 1,277 protection order cases, and screened 916 calls through the Lethality Assessment Program.

The organization has no proprietary technology platform. Its technology footprint is limited to standard nonprofit operations tooling: Blackbaud for donation processing and donor portal access, SurveyMonkey for client and volunteer feedback collection, Google Forms for newsletter signups, and Double the Donation for employer matching gift searches. Revenue is generated entirely from philanthropic and governmental sources — individual donations (eligible for Missouri's 70% Domestic Violence Shelter Tax Credit on gifts of $100+), corporate and workplace giving campaigns, government grants from COMBAT (Jackson County) and the Jackson County Legislature, community foundation grants (United Way of Greater Kansas City, Truman Heartland Community Foundation, Children's Services Fund of Jackson County, Mary Kay Ash Foundation), and fundraising events including the annual believe-illuminating hope gala and Everyday Hero Luncheon. Services are provided at no cost to survivors; the organization is governed by an unpaid Board of Directors drawn from major Kansas City employers including Hyatt, Hallmark, Burns & McDonnell, Edward Jones, BOK Financial, Evergy, PWC, and American Century Investments.

Name

Hope House

Legal name

Hope House, Inc.

Website

https://hopehouse.net

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Hope House is a 501(c)(3) nonprofit founded in 1983 that operates emergency shelter, a 24-hour hotline, court advocacy, therapy, civil legal services, and transitional-to-permanent housing programs for survivors of domestic violence across the Kansas City metropolitan area from two Missouri campuses.

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter and Survivor Support Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Child and Youth Services (62411), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Domestic violence services
• Emergency shelter programs
• Crisis hotline support
• Victim advocacy services
• Community violence prevention

Headquarters

HQ city

Lees Summit

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: Individual donors contribute monetary donations through online portal, mail, or planned giving vehicles. Donations of $100+ qualify for Missouri State Tax Credit Program offering 70% tax credit.
2. Corporate Giving & Workplace Giving: Corporate partners contribute through annual giving programs, matching gift programs, workplace giving campaigns, and sponsorship of events.
3. Government Grants & Funding: Hope House receives government funding and grants including COMBAT (Jackson County), Jackson County Legislature funding, and other public funding sources.
4. Fundraising Events: Revenue generated through annual gala, luncheons, third-party events, and community fundraising activities.
5. Missouri Tax Credits: Hope House participates in the Missouri Domestic Violence Shelter Tax Credit Program, offering donors up to 70% tax credit on qualifying donations of $100 or more.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Hope House operates a domestic violence shelter and comprehensive services organization providing free emergency refuge, a 24-hour crisis hotline, court advocacy, civil legal representation, individual and group therapy, and a continuum of housing programs (emergency, transitional, accelerated, and permanent) for survivors and their children in Eastern Jackson County and the greater Kansas City area. The organization also delivers community education, prevention training, and the Guardian Program for monitored custody exchanges.

Product overview

Hope House is a domestic violence shelter and comprehensive service organization offering a portfolio of interconnected programs to support survivors at every stage of their journey. The core services include emergency shelter at two campuses (Independence and Lee's Summit) and a 24-hour crisis hotline. Direct service programs span court advocacy, civil legal representation, individual and group therapy, and specialized programs for children. Safety-focused offerings include the Guardian Program for monitored custody exchanges, the Lethality Assessment Program for risk evaluation, and safety planning resources. Housing programs range from emergency shelter through transitional and permanent housing options. Community education, volunteer programs, and fundraising support enable community involvement in the mission to break the cycle of domestic violence.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Shelter Free emergency refuge providing safe housing for survivors of domestic violence, dating violence, sexual assault, and stalking, along with their children, at the Independence and Lee's Summit campuses.
• 24-Hour Crisis Hotline 24/7 crisis hotline (816-461-HOPE / 4673) providing immediate support, lethality assessments, safety planning, and service referrals for domestic violence survivors, with interpreter services available at no cost for non-English speakers.
• Court Advocacy Program Advocacy services aiding survivors in court proceedings, with Hope House advocates operating in six municipal courts across the service area to assist with orders of protection and related matters.
• Civil Legal Program Civil legal representation and services provided by a full-time attorney to assist survivors with legal matters related to domestic violence, including protective orders and related civil matters.
• Therapy Services Individual and group counseling, support groups, and family therapy provided for adult and child survivors of domestic violence.
• Guardian Program Monitored exchanges of custody and supervised visitations for children, conducted at a secure off-site facility to ensure child safety during custody transitions.
• BridgeSPAN Hospital-Based Advocacy Metro-wide hospital-based advocacy program operated in collaboration with other Kansas City-area domestic violence shelters to provide support to survivors in healthcare settings.
• Transitional Housing Program Housing program providing survivors with scattered-site housing, rent and utility subsidies, housing-specific case management, resource referrals, and employment guidance for six to 24 months.
• Permanent Housing Program Program launched in 2019 to help survivors find permanent, stable housing after experiencing domestic violence, dating violence, sexual assault, or stalking.
• Accelerated Housing Program Short-term housing assistance providing rent and utility subsidies, housing-specific case management, resource referrals, and employment guidance for up to six months.
• Lethality Assessment Program (LAP) Program enabling police officers to assess a victim's risk of serious injury or death during domestic violence incidents and connect high-risk victims immediately to services.
• Community Education and Prevention Programs Educational programs including prevention workshops, youth awareness, corporate workshops on workplace violence, and Speaker's Bureau presentations for schools, corporate partners, and community groups.
• Co-Responding Advocate Program Co-responder service providing crisis intervention, advocacy, and resource referrals to survivors contacting law enforcement, delivered in partnership with the Independence Police Department.

Quantifiable outcome

• 5,214 hotline calls answered in 2025
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Nine partnerships are on record, tiered minor, core and important.

• Christy Martin / KC Golden GlovesminorGTM or Marketing Partner · 1 January 2021Former professional boxer and domestic violence survivor who partnered with Hope House for 'In Your Corner for Hope' amateur boxing fundraiser event.
• Council on AccreditationcoreOthersInternational accrediting organization that granted Hope House accreditation (2017) and reaccreditation (2022), recognizing adherence to highest standards in human services.
• Missouri Coalition Against Domestic and Sexual ViolencecoreStrategic or Co-development PartnerStatewide coalition serving as advocate and resource for domestic violence organizations. CEO MaryAnne Metheny serves on the Board of Directors. Hope House participates in coalition activities and advocacy efforts.
• Independence Police DepartmentcoreStrategic or Co-development PartnerLaw enforcement partnership including Co-Responding Advocate program providing crisis intervention services, advocacy, and resource referrals to survivors contacting police for assistance.
• Soroptimist of Kansas CityimportantGTM or Marketing PartnerWomen's service organization supporting Hope House through volunteer efforts, fundraising, and awareness campaigns.
• Giving the BasicsimportantGTM or Marketing PartnerNonprofit providing basic necessities to those in need, supporting Hope House clients through donation of essential items.
• BridgeSPAN Partners (Kansas City Area DV Shelters)coreStrategic or Co-development PartnerCollaboration with other local domestic violence shelters for metro-wide hospital-based advocacy program, providing comprehensive regional coverage.
• Hawthorne Place ApartmentsminorStrategic or Co-development PartnerIncome-based apartment complex in Independence where Hope House provides onsite therapy and advocacy services to survivors since 2020.
• Vehicles for CharityminorGTM or Marketing PartnerOrganization enabling vehicle donations to benefit Hope House, providing alternative giving option for supporters.

Scale indicators8 records

Recent moves8 records

Direct peers

• Sanctuary for Families: Sanctuary for Families in New York provides emergency shelter, counseling, civil legal representation, and economic empowerment services to domestic violence survivors. Comparable to Hope House in offering integrated shelter-to-legal services under one organization.
• Domestic Violence Services of Greater New Orleans: DVS NOLA provides emergency shelter, court advocacy, transitional housing, and community education for domestic violence survivors in the New Orleans metro. Directly comparable regional DV shelter with similar service mix to Hope House.
• Women Against Abuse: Women Against Abuse in Philadelphia operates the largest domestic violence shelter in Pennsylvania, with court advocacy, legal services, and a 24-hour hotline. Directly comparable to Hope House in service portfolio scale and continuum.
• Rose Andom Center: Rose Andom Center in Denver provides co-located domestic violence services including emergency shelter, court advocacy, civil legal, and therapy under one roof. Its integrated service model closely mirrors Hope House's continuum-of-care approach.
• New Beginnings (Seattle): New Beginnings in Seattle operates an emergency DV shelter, 24-hour helpline, children's services, and community advocacy. Comparable to Hope House in mid-sized regional DV shelter scale and full-service portfolio.
• YWCA of Greater Kansas City: YWCA Kansas City operates domestic violence and sexual violence services including emergency shelter, advocacy, and counseling in the same Kansas City metro market as Hope House. It is a direct regional peer competing for overlapping donors, government grants, and survivor clients.
• Casa de Esperanza: Casa de Esperanza in Minneapolis operates emergency shelter, housing programs, and community advocacy for domestic violence survivors, with a particular focus on Latino communities. Comparable to Hope House in mission, shelter-based service model, and housing continuum.

Emerging players

• National Domestic Violence Hotline: The National Domestic Violence Hotline operates the leading 24/7 phone, chat, and text crisis line for domestic violence survivors nationally. It is a partial peer to Hope House's hotline services and a potential referral destination rather than a direct competitor.

Others

• National Network to End Domestic Violence: NNEDV is a national membership and advocacy organization supporting local DV shelters and coalitions. Hope House is a likely member and benefits from NNEDV's policy and capacity-building work, making it a relevant ecosystem peer rather than a direct competitor.

Broad incumbents

• Safe Horizon: Safe Horizon is one of the largest U.S. victim-services organizations, operating domestic violence shelters, hotlines, court advocacy, and child trauma programs in New York City. It is a broad incumbent comparable to Hope House across the full domestic violence service continuum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/hopehouse
• YouTubeyoutube.com/@hopehouse1983
• Facebookfacebook.com/hopehouse
• LinkedInlinkedin.com/company/hope-house
• Instagraminstagram.com/hopehousekc
• TikToktiktok.com/@thehopehouseofficial

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope House