What Help.NGO does

Help.NGO is a non-profit organization founded in 2010 and headquartered in Gdańsk, Poland (registered as Fundacja Help.NGO Polska), previously known as Global DIRT. The organization specializes in emergency response, preparedness, risk mitigation, and prevention, operating across 36 countries with 92 documented emergency responses. It has been a UN Standby Partner since 2019, one of only 42 globally, working with the World Food Programme and UN Department of Safety and Security. Core service lines include drone/UAS-based damage assessment, digital mapping, and rapid-deployment connectivity for humanitarian operations.

Help.NGO's technology stack is built on AWS cloud infrastructure combined with Starlink and Intelsat satellite connectivity, Cisco networking, and edge computing. Key products include the Convoy on the Move (COTM) platform, co-developed with AWS for rapid field deployment of connectivity and command infrastructure, and computer-vision-enabled damage assessment pipelines built on WebODM. The organization holds AWS Advanced Tier Partner status with Managed Service Provider (MSP) validation and won AWS Public Sector Partner of the Year in 2024, enabling AWS Marketplace and co-sell distribution channels.

The business model is non-profit and grant-funded, with revenue derived from UN agency contracts (WFP, UNDSS), government emergency-management engagements, NGO partnerships, and increasingly from AWS co-sell and technology services. Help.NGO maintains 11–50 core employees supported by a network of 500+ subject-matter experts across UAS, GIS, telecommunications, public health, and emergency medicine disciplines, allowing surge-scale deployment for complex international responses.

Name

Help.NGO

Legal name

Fundacja Help.NGO Polska

Website

https://help.ngo

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Help.NGO is a non-profit specializing in emergency response and risk mitigation, providing drone-based damage assessment, rapid-deployment connectivity, and mapping services to UN agencies, governments, and NGOs across 36 countries.

Ownership category

akta.pro rank

Product category

Humanitarian Emergency Response Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Emergency Response & Search-and-Rescue (SAR) (BPAGAAAA)

akta.pro secondary industries

Logistics, Supply Chain & Humanitarian Air/Sea/Land Transport (BPADADAF), Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH), Disaster Relief & Humanitarian Aid Volunteering (EDAIAGAF)

Keywords

• Humanitarian emergency response
• Drone mapping services
• AWS managed services
• Satellite connectivity solutions
• Disaster response technology

Headquarters

HQ city

Plant City

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. UN Standby Partnership Services: Personnel secondment and expert deployment services provided to United Nations agencies including WFP, UNDSS, and other UN bodies under the Standby Partnership network. Help.NGO is one of 42 UN standby partners, enabling rapid deployment of subject matter experts during emergencies.
2. Private & Public Sector Consulting: Technical consulting and professional services delivered to private sector partners and government agencies, including AWS cloud solutions implementation, connectivity deployment, and emergency response planning.
3. AWS Managed Services (MSP): End-to-end AWS managed services for non-profit organizations including cloud operations, monitoring, incident response, and optimization. Available through AWS Marketplace.
4. Capacity Building & Training: Training programs for government agencies, academic institutions, and humanitarian organizations on UAS operations, cloud computing, and geospatial data processing.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Help.NGO delivers technology-enabled humanitarian emergency response services through a portfolio that includes cloud-based UAS/drone mapping (WebODM on AWS), AWS Managed Services (MSP) for non-profits, the proprietary Convoy on the Move (COTM) communications system for convoys in disaster zones, satellite-enabled Connectivity and Resilience Programmes, and UAS Capacity Building & Training. Offerings are delivered to UN agencies, governments, and humanitarian organizations as seconded personnel, professional consulting, and AWS cloud services available via AWS Marketplace.

Product overview

Help.NGO is an international NGO (not a traditional software product company) offering a portfolio of humanitarian technology services built around AWS cloud infrastructure. The core offering consists of cloud-based UAS/drone mapping services (powered by WebODM on AWS), AWS managed services (MSP), and the Convoy on the Move (COTM) connectivity system. These are complemented by the Connectivity and Resilience Programme for satellite-enabled community connectivity and UAS Capacity Building & Training for drone and cloud upskilling. Help.NGO operates as an AWS Advanced Tier Partner and AWS MSP, integrating open-source geospatial tools (WebODM, OpenAerialMap, Humanitarian OpenStreetMap) with AWS services (EC2, S3, Lightsail, Snowball Edge) to deliver disaster response, connectivity, and resilience solutions globally.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud-Based UAS Mapping Services Cloud-based geospatial processing pipeline, built on AWS EC2 and S3, that processes drone/UAS imagery into orthomosaics, digital terrain/elevation models, and 3D high-resolution maps for disaster response, agricultural monitoring, and environmental mapping. Targeted at humanitarian organizations, governments, and academic partners.
• AWS Managed Services (MSP) End-to-end AWS managed services covering cloud planning, design, migration, deployment, operations, monitoring, incident response, compliance, automation, and cost optimization. Delivered to non-profit and humanitarian organizations under Help.NGO's AWS MSP validation, available through AWS Marketplace.
• AWS Cloud Services for Non-Profits Professional and managed cloud services for non-profit organizations covering cloud strategy, security, networking, solution building, compliance, operational excellence, reliability, machine learning/AI, and cost optimization. Delivered under Help.NGO's AWS Advanced Tier Partner designation.
• Connectivity and Resilience Programme Programme providing satellite-enabled connectivity, drone mapping, and digital capacity building for disaster-prone communities. Delivered with academic institutions (e.g., Catanduanes State University) and local partners to strengthen climate resilience in vulnerable regions.
• UAS Capacity Building & Training Global drone workshops and hands-on training programmes for government agencies, academic institutions, and humanitarian organizations. Covers UAS flight operations, cloud computing, mapping data processing, and flight coordination, delivered in partnership with WFP and national disaster management bodies.

Quantifiable outcome

• 14x improvement in UAS drone imagery processing throughput using AWS Snowball Edge devices
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature4 records

Partnerships

19 partnerships are on record, tiered core, major and minor.

• United Nations World Food Programme (WFP)coreStrategic or Co-development Partner · 1 January 2019Help.NGO became one of the UNWFP's 26 NGO standby partners in 2019, later joining the Global UN Standby Partner Steering Committee to help shape policy across UN emergency response activities. The partnership enables secondment of personnel to support emergency responses worldwide.
• United Nations Department of Safety and Security (UNDSS)coreStrategic or Co-development PartnerHelp.NGO is a standby partner with UNDSS, reinforcing commitment to global humanitarian response and security operations.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Advanced Tier Partner leveraging Amazon Web Services to bring advanced cloud and edge technologies to the frontlines of humanitarian response. Help.NGO developed Convoy on the Move (COTM) system with AWS, using infrastructure for real-time coordination across Ukraine, Haiti, and Somalia operations.
• Internet Society FoundationmajorStrategic or Co-development PartnerProvided funding enabling Help.NGO to assemble critical connectivity resources for over 1,000 healthcare workers across four continents, establishing over 150 internet connectivity sites during COVID-19 pandemic response.
• IntelsatmajorTechnology or IntegrationSatellite connectivity provider supporting Help.NGO's emergency communications infrastructure during disaster responses including Kentucky Tornado and US Hurricane responses.
• Cubic Mission SolutionsmajorTechnology or IntegrationTechnology partner providing advanced communications equipment for humanitarian operations including US Virgin Islands and Puerto Rico hurricane response.
• CiscoTechnology or IntegrationEquipment donations including large-scale communications assets for Philippines Typhoon response enabling coordination of relief flights and last-mile delivery of supplies.
• GATR (Geosynchronous Accurate Tracking Earth Station)majorTechnology or IntegrationSatellite communications equipment provider supporting connectivity restoration in Puerto Rico and US Virgin Islands following hurricanes.
• StarlinkmajorTechnology or IntegrationSatellite internet connectivity deployed in Kenya floods response (8 units providing connectivity to 63,000 people), Chile wildfires, and Peru/Brazil wildfires for remote area connectivity.
• Télécoms Sans FrontièresmajorStrategic or Co-development PartnerPartnership for migrant connectivity operations in Central America, improving access to essential information for asylum seekers and migrants traveling from Central to North America.
• Fuel Relief FundminorStrategic or Co-development PartnerCoordinated fuel availability for critical humanitarian operations in Ukraine including movement of supplies and powering emergency equipment.
• Gonline AfricamajorStrategic or Co-development PartnerPartnership to establish managed cloud infrastructure foundation for Gonline Africa's network billing and management platform supporting community networks and ISPs across Africa. No-cost engagement running May 2026 to May 2027 providing cloud deployment, cPanel management, VPN connectivity support.
• SORA TechnologymajorStrategic or Co-development PartnerDrone partnership for dengue prevention mapping. SORA leads mosquito surveillance analytics while Help.NGO supports aerial data collection and geospatial mapping in challenging environments in Candelaria, Quezon, Philippines.
• Vector Control PhilippinesmajorStrategic or Co-development PartnerLocal coordination partner anchoring alignment with public health stakeholders for dengue prevention initiatives using drone mapping and AI analysis.
• Debug (Google Initiative)minorStrategic or Co-development PartnerTechnical workflow support for evaluating Wolbachia-based mosquito technology to reduce dengue transmission, supporting broader public health prevention efforts.
• Catanduanes State UniversitymajorStrategic or Co-development PartnerPartnership through ACE-HEMS programme for satellite-enabled research, drone mapping, and community engagement to strengthen climate resilience on disaster-prone Catanduanes island.
• Philippine Disaster Resilience Foundation (PDRF)majorStrategic or Co-development PartnerPartnership for Catanduanes Connectivity and Mapping project, bringing local coordination and stakeholder engagement for climate resilience initiatives.
• Kenya Red Cross SocietymajorStrategic or Co-development PartnerImplementation of OpenDroneMapper for drone data processing, enabling cost savings of $500/year and 1000 work hours saved annually through improved processing workflows.
• Humanitarian OpenStreetMap Team (HOTOSM)majorTechnology or IntegrationCollaborative mapping support during Türkiye earthquake response and Taiwan earthquake response, using drone and satellite imagery for OpenStreetMap community.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mission Cloud: Mission Cloud is an AWS Premier Tier Partner focused on cloud managed services for non-profits and mission-driven organizations. Like Help.NGO, it competes for AWS Marketplace MSP spend in the non-profit and public-sector segment.
• Effectual: Effectual is an AWS Managed Services Provider with deep public-sector and federal/non-profit practice. Its AWS MSP and public-sector focus overlap with Help.NGO's AWS MSP and AWS Public Sector Partner positioning.
• Humanitarian OpenStreetMap Team (HOTOSM): HOTOSM applies open-source mapping and community-driven geospatial data to disaster response and humanitarian operations. Help.NGO partners with HOTOSM in Türkiye and Taiwan earthquake responses and contributes UAS imagery via OpenAerialMap.
• NetHope: NetHope is a consortium of NGOs that leverages technology (including cloud and connectivity) to advance humanitarian and development missions. Help.NGO's combination of humanitarian field operations and cloud/managed-services delivery mirrors NetHope's member-driven model.
• Télécoms Sans Frontières (TSF): TSF is a humanitarian NGO focused on emergency telecommunications in disaster and crisis zones, directly comparable to Help.NGO's communications, connectivity, and ICT-for-humanitarian niche. Help.NGO already partners with TSF on Central America migrant connectivity.

Broad incumbents

• Esri: Esri is the dominant GIS and geospatial platform provider used widely across humanitarian, government, and disaster-response organizations. Its mapping, spatial analytics, and disaster management solutions overlap with Help.NGO's UAS-driven mapping and WebODM pipelines.
• Palantir Technologies: Palantir provides data integration and operational decision-support platforms used by humanitarian and defense organizations. It competes with Help.NGO's situational-awareness and field-coordination use cases at the high end of the market.
• DroneDeploy: DroneDeploy provides a drone-mapping platform for orthomosaics, 3D models, and inspections across industries. Help.NGO integrates DroneDeploy (e.g., mangrove mapping in Catanduanes) and is directly comparable on the UAS data-processing layer.
• International Federation of Red Cross and Red Crescent Societies (IFRC): IFRC and national societies (e.g., Kenya Red Cross Society, a Help.NGO partner) operate the largest humanitarian emergency response network worldwide. They are a major counterpart and, in some respects, a broader incumbent in the same disaster-response and connectivity space.

Emerging players

• Mapbox: Mapbox offers mapping, navigation, and location-data APIs increasingly applied in humanitarian, NGO, and disaster-response use cases. It provides a partial overlap with Help.NGO's geospatial stack on the map-tiles and analytics layer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/helpngo
• Instagraminstagram.com/help.ngo
• Xx.com/_HELP_NGO
• Facebookfacebook.com/HELPNGOUSA

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Help.NGO