What HersheyCare does

HersheyCare Pharmacy is a privately held long-term care (LTC) pharmacy headquartered in Hershey, Pennsylvania, that has operated for over 40 years (founded circa 1984) serving Central Pennsylvania LTC communities. The company provides prescription dispensing and delivery, pharmacist double-checked medication management, and on-site nursing-adjacent services to a diversified LTC base including CCRCs/skilled nursing facilities (its primary segment), personal care and assisted living, senior and independent living, hospice, and transitional care. HersheyCare positions itself as a community pharmacy partner to facilities rather than a transactional vendor, emphasizing personal relationships, on-call pharmacist access, and tailored facility-by-facility service plans.

The company's operational platform is built on a stack of third-party technologies: Parata/TCGRx robotic packaging with multi-stage visual QA verification (the Adhere Pack system), Phoenix StatSafe automated emergency dosing cabinets with biometric access for 24/7 on-site emergency dispensing, the QS1/RedSail pharmacy management system, and eMAR/eHR integrations with at least six platforms (PointClickCare, Matrix/AoD, Accuflo, HealthMedx, iMAR, TabulaPro). Around this core, HersheyCare layers consultant pharmacist services (medication regimen review, regulatory survey preparedness, staff education), on-site immunization clinics, proactive cost containment (formulary management, short-cycling, med-pass time reduction), and transition-of-care coordination aimed at reducing hospital readmissions. Delivery is daily door-to-door across Central PA, and a branch office in Palmyra extends geographic coverage.

The business model is B2B and quote-based, with no publicly disclosed pricing. Revenue is generated primarily through recurring prescription dispensing and packaging subscriptions, supplemented by professional service fees for consultations and immunization clinics. The go-to-market motion is direct enterprise field sales targeting LTC facilities, supported by SEO, a content-rich website, organic social, and email newsletter marketing. HersheyCare is led by Chuck Kray as Pharmacist/President and is closely held with no disclosed institutional investors, parent company, or external funding.

Name

HersheyCare

Legal name

HersheyCare Pharmacy

Website

https://hersheycare.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

HersheyCare Pharmacy is a privately held long-term care pharmacy serving Central Pennsylvania since ~1984. It provides pharmacist-verified prescription dispensing, robotic adherence packaging, eMAR-integrated medication management, and 24/7 emergency dosing to skilled nursing, assisted living, hospice, and senior living facilities.

Ownership category

akta.pro rank

Product category

Long-Term Care Pharmacy

NAICS

Ambulatory Health Care Services (621), Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies (HLAFALAF)

Keywords

• Long-term care pharmacy
• Medication adherence packaging
• LTC pharmacy services
• Prescription delivery services
• Pharmacy consultation services

Headquarters

HQ city

Hershey

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Prescription Dispensing: Core revenue stream filling and delivering prescription medications to LTC residents on a recurring basis, including daily door-to-door delivery services.
2. Medication Packaging Services: Revenue generated from robotic adherence packaging (Adhere Pack) and blister card packaging as an alternative, providing pre-sorted, time-of-administration medication delivery.
3. Pharmacy Consultation Services: Dedicated consultant pharmacist services including medication regimen reviews, regulatory compliance support, survey preparedness, and education for facility staff.
4. Immunization Clinics: On-site immunization services for COVID, Flu, Shingrix, and other vaccines coordinated with facility schedules.
5. Emergency Medication Access: 24/7 emergency dosing services via Phoenix StatSafe automated dispensing system for after-hours medication needs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

HersheyCare is a long-term care pharmacy that fills, packages, and delivers prescription medications to residents of skilled nursing, assisted living, hospice, and senior living communities across Central Pennsylvania. Its core offering combines robotic adherence packaging (Adhere Pack via Parata/TCGRx), 24/7 emergency medication access (Phoenix StatSafe), eMAR/EHR integration, on-site consultant pharmacist services, and daily door-to-door delivery under a recurring facility partnership contract.

Product overview

HersheyCare is a long-term care pharmacy offering a unified platform of pharmaceutical services to LTC communities across Central Pennsylvania. The core portfolio centers on the Adhere Pack system (powered by Parata/TCGRx robotics) for automated medication packaging, complemented by Phoenix StatSafe for 24/7 emergency medication access. Key service modules include eMAR connectivity integration with platforms like PointClickCare, pharmacy consultation services, immunization clinics, transition support, and daily medication delivery. The integrated platform combines accurate medication dispensing, regulatory compliance support, and cost containment into a single pharmacy partnership model.

Differentiator

Problem solved

Functional benefit

Products and services

• Adhere Pack Medication Adherence Packaging State-of-the-art medication adherence packaging system using Parata/TCGRx robotic technology that pre-pours medications by time of administration, increasing safety and efficiency while eliminating potential for missed doses. Blister card packaging is available as an alternative. Target users are LTC facility staff and residents who need accurate, pre-sorted unit-dose packaging.
• Emergency Medication Access (Phoenix StatSafe) On-site 24/7 emergency medication dispensing system featuring Phoenix StatSafe automated technology with enhanced safety protocols, biometric access, and easy medication check-in and dispensing. Designed for LTC facilities that need after-hours emergency dose access without waiting for delivery.
• 24/7 Pharmacy Service & Support Round-the-clock pharmacy availability with on-call pharmacists accessible 24 hours a day, 7 days a week, 365 days a year for emergency medication access, clinical questions, and facility support. Targeted at LTC facilities that need continuous pharmacy access beyond normal business hours.
• eMAR Connectivity Integration Integration services connecting HersheyCare's pharmacy systems with electronic medication administration record (eMAR) and EHR platforms including PointClickCare, Matrix/AoD, Accuflo, HealthMedx, iMAR, and TabulaPro. Supports the full eMAR lifecycle from training and implementation through communication and data entry, reducing manual transcription for LTC facility staff.
• Immunization Clinics On-site immunization services for COVID, Flu, Shingrix, and additional vaccines coordinated with facility schedules and tailored to community needs. Delivered as a clinic service at the LTC facility.
• Pharmacy Consultation Services Dedicated consultant pharmacist services including medication regimen reviews, regulatory compliance support, survey preparedness, cart and med room reviews, and staff education. Targeted at LTC facilities needing clinical pharmacy oversight for compliance and resident safety.
• Daily Door-to-Door Delivery Service Door-to-door medication delivery service providing daily deliveries to LTC facilities throughout Central Pennsylvania as part of the recurring pharmacy partnership.
• Long-Term Care Pharmacy Services Comprehensive pharmaceutical services for skilled nursing, personal care, assisted living, hospice, independent living, and transitional care facilities, including medication procurement, insurance billing, adherence packaging, and daily delivery. The umbrella offering a facility contracts for as a recurring pharmacy partnership.

Quantifiable outcome

• Multi-stage QA system ensures visual verification of every medication in every bag — right pill, right time, right resident
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• PointClickCarecoreTechnology or IntegrationeMAR/eHR connectivity partnership enabling integration with PointClickCare's platform for efficient communication and data entry between HersheyCare pharmacy and client facility EHR systems.
• Matrix/AoDcoreTechnology or IntegrationeMAR integration partnership allowing HersheyCare to connect with Matrix/AoD platforms for streamlined prescription data management and facility communication.
• AccuflocoreTechnology or IntegrationeMAR connectivity partnership integrating HersheyCare pharmacy services with Accuflo's platform for efficient medication management workflows.
• HealthMedxcoreTechnology or IntegrationeMAR integration partnership connecting HersheyCare pharmacy with HealthMedx EHR/EMR systems for coordinated care and data synchronization.
• iMARcoreTechnology or IntegrationeMAR integration partnership supporting HersheyCare's connectivity with iMAR platforms for accurate medication administration tracking.
• TabulaProcoreTechnology or IntegrationeMAR connectivity partnership integrating HersheyCare pharmacy services with TabulaPro for optimized medication management.
• QS1/RedSail TechnologiescoreTechnology or IntegrationCore pharmacy software platform partnership powering HersheyCare's prescription filling and processing operations using QS1/RedSail Technologies' pharmacy management system.
• Parata/TCGRxcoreTechnology or IntegrationStrategic robotics partnership providing Parata robotic adherence packaging systems for HersheyCare's state-of-the-art medication packaging operations.
• Phoenix StatSafecoreTechnology or IntegrationEmergency medication dispensing technology partnership providing on-site StatSafe automated dispensing units for 24/7 emergency medication access.
• PALA (Pennsylvania Assisted Living Association)minorOthersIndustry advocacy and educational partnership supporting the Pennsylvania assisted living community through association membership and advocacy.
• PHCA (Pennsylvania Health Care Association)minorOthersIndustry partnership with Pennsylvania Health Care Association, a leading advocacy organization for quality long-term care in the state.
• PADONA (Pennsylvania Association of Directors of Nursing Administration)minorOthersProfessional nursing association partnership supporting directors of nursing administration across Pennsylvania LTC facilities.
• LeadingAgeminorOthersNational membership partnership with LeadingAge, the leading voice for aging services providers, supporting quality care for seniors.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PharMerica: One of the largest U.S. long-term care pharmacy operators, providing prescription dispensing, adherence packaging, and consultant pharmacy services to skilled nursing and assisted living facilities. Directly comparable to HersheyCare in core offering and customer base, but at a national scale.
• Guardian Pharmacy Services: One of the largest privately held LTC pharmacy groups in the U.S., operating through a network of locally operated pharmacies serving senior living and skilled nursing communities. Closely comparable model to HersheyCare's locally branded, relationship-driven LTC pharmacy approach.
• Remedi SeniorCare: LTC pharmacy operator known for technology-enabled dispensing (including Paxit automated dispensing) and adherence packaging for skilled nursing and assisted living facilities. Comparable to HersheyCare's Parata/TCGRx robotic packaging and eMAR-integrated service model.
• PharmScript: LTC pharmacy serving skilled nursing and assisted living facilities with a focus on technology-enabled dispensing and consultant pharmacy services. Comparable to HersheyCare across core dispensing, packaging, and facility-focused service delivery.
• Diamond Pharmacy Services: Regional LTC and institutional pharmacy operator providing dispensing, adherence packaging, and clinical services to long-term care facilities. Comparable business model and customer base to HersheyCare, operating at a regional multi-state scale.
• HealthDirect Pharmacy Services: LTC pharmacy focused on serving skilled nursing, assisted living, and behavioral health facilities with prescription dispensing, adherence packaging, and clinical pharmacy services. Directly comparable service portfolio and facility customer base to HersheyCare.
• Polaris Pharmacy Services: LTC pharmacy providing dispensing, consultant pharmacist services, and adherence packaging to skilled nursing and assisted living communities. Comparable mid-size independent LTC pharmacy peer to HersheyCare.
• ProCare LTC: Long-term care pharmacy serving skilled nursing, assisted living, and behavioral health facilities with dispensing and clinical support services. Comparable to HersheyCare in customer segments and core LTC pharmacy offerings.

Broad incumbents

• Omnicare (CVS Health): National LTC and senior pharmacy provider operating as a CVS Health subsidiary, serving SNFs, assisted living, and other senior care settings. Comparable in offering to HersheyCare but with vastly broader geographic reach, scale, and capital base.
• McKesson (US Pharma/LTC distribution): Largest U.S. pharmaceutical wholesaler with significant LTC and senior care distribution reach. Indirectly comparable as a supply-chain backbone and scale competitor to independent LTC pharmacies like HersheyCare.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/wix
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/hersheycare
• Instagraminstagram.com/wix

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HersheyCare