PULSE Clinic

What PULSE Clinic does

PULSE Clinic is a private, founder-led sexual health and wellness clinic network headquartered in Bangkok, Thailand, operating 18 to 24 branches across six countries: Thailand, Malaysia, Hong Kong, Singapore, the Philippines, and Mexico. Founded in 2014, the company became the first licensed private clinic in Asia to offer PrEP and PEP HIV prevention services in 2015 and has since served more than 100,000 patients from up to 196 countries. Its core clinical offerings include PrEP and PEP, advanced PCR multiplex DNA testing panels (7, 14, and 28-infection STD screens), HIV treatment under the POZ&PROUD brand, and STD treatment, complemented by GP consultations, vaccinations, erectile dysfunction therapies (medications and shockwave), testosterone replacement, bodybuilder health panels, fertility testing, IV drip bar services, and traditional Chinese medicine through PULSE Rituals. Technology assets are primarily clinical and digital-delivery rather than AI-native: PCR multiplex DNA testing for simultaneous multi-pathogen detection, a telemedicine platform operating across 16 branches in six countries, the e-Doc mobile application, the PULSE Online Portal for bookings and results, and the PULSExpress walk-in lab service that bypasses doctor consultation fees.

PULSE Clinic monetizes through a diversified mix of professional service fees (consultations, examinations), laboratory testing revenue (PCR panels, rapid HIV/syphilis/hepatitis screens, bodybuilder panels), pharmacy sales (PrEP, PEP, ART, ED medications), bundled health packages and promotional tiers (Essential through Supreme STD packages, bodybuilder XL through HULK tiers, HPV vaccination courses, IV drip courses), subscription-style recurring PrEP refills, and e-commerce through Pulse Living and RefillXpress for worldwide medication delivery. Distribution is omnichannel: physical clinic visits serve as the primary anchor, supplemented by direct online appointment booking, telemedicine consultations, and global medication delivery. Pricing is unit-based in Thai Baht for Thailand branches (e.g., PCR 28-infection panel from 9,200 to 14,000 THB, PrEP monthly bottles from 1,050 to 3,150 THB, PEP 28-day courses from 2,800 to 4,750 THB) with local currency pricing in international markets.

The customer base is entirely direct-to-consumer, segmented across international travelers, the LGBTQ+ community, bodybuilders, sex workers, expatriates in Asia, airline staff, and general wellness patients, with no disclosed enterprise contracts. PULSE pursues a community-driven go-to-market backed by content marketing, social channels (Line, WeChat, WhatsApp, Facebook, Instagram, YouTube), earned media (BBC, Reuters, SCMP, Nikkei, Vice), and community events such as PULSE Xhibition and PULSE Awards. Operating entities include DEE&LERT (marketing/hospitality), EU Health&Wellness, LA Defense Laboratoire (in-house lab), PULSE Gallery, and PULSE Tech & Innovation, with academic and NGO partnerships spanning Maastricht University, Mahidol University, CUHK, AIDS Concern Hong Kong, and the San Francisco AIDS Foundation.

Name

PULSE Clinic

Legal name

PULSE CLINIC

Website

https://pulse-clinic.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

PULSE Clinic is a private Bangkok-founded sexual health and wellness clinic network operating 18-24 branches across six Asian and Latin American countries, offering HIV prevention (PrEP/PEP), advanced PCR STD testing, telemedicine, and lifestyle medicine to over 100,000 international and local patients.

Ownership category

akta.pro rank

Product category

Sexual Health Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

HIV/AIDS Medicine (HLAKAGAB)

Keywords

• Sexual health services
• HIV prevention treatment
• STD testing diagnostics
• Telemedicine consultations
• Travel medicine services

Headquarters

HQ city

Bang Rak

HQ country

Thailand

HQ region

Asia

Offices18 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Clinical Consultation Services: Revenue from medical consultations, examinations, and doctor visits across all clinic branches. Includes HIV testing, PrEP consultations, PEP emergency services, and general health check-ups.
2. Laboratory Testing Services: Revenue from diagnostic tests including PCR multiplex (28, 14, 7 infections), HIV tests, STI screening, Hepatitis tests, and body builder health panels.
3. Medication Sales: Sale of PrEP medications (Teno-Em, Tenof-Em, Descovy, Generic Descovy, Apretude injectable), PEP medications (Teldy, Kocitaf, Biktarvy), and other pharmaceuticals including erectile dysfunction treatments.
4. Health Packages and Promotions: Bundled service packages including HPV vaccination, STD testing packages (Essential, TOP, Pleasure, Elite, Supreme tiers), body builder check-up packages, and wellness IV drip courses.
5. Online Pharmacy and E-commerce: Online medication ordering and delivery service for PrEP refills and other medications to patients worldwide.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

PULSE Clinic operates a multi-location sexual health and preventive care network with 24 branches across 6 Asian countries. Core offerings include HIV prevention services (PrEP and PEP), advanced PCR multiplex DNA testing for up to 28 sexually transmitted infections, STD treatment, telemedicine consultations, travel medicine, vaccinations, and online pharmacy services with global medication delivery.

Product overview

PULSE Clinic operates as a multi-location lifestyle and sexual healthcare network offering an integrated platform of medical services across 20+ branches in 6 countries (Thailand, Malaysia, Hong Kong, Singapore, Philippines, Vietnam). The core offering centers on sexual health services including HIV prevention (PrEP and PEP), advanced PCR-based STD testing (28, 14, and 7-infection panels), STD treatment, and reproductive health services. Supporting services include telemedicine consultations, online medication refills, IV drip therapies, erectile dysfunction treatments (medications and shockwave therapy), vaccinations, body builder health packages, and traditional wellness treatments. The platform includes a patient portal for appointment booking and result access, with medication delivery services enabling ongoing care for remote patients.

Differentiator

Problem solved

Functional benefit

Brands

• PULSExpress: Walk-in laboratory testing service without doctor consultation, providing fast online results.
• RefillXpress
• POZ&PROUD
• e-Doc
• PULSE Retreats
• PULSE Rituals
• PULSE Residences
• PULSE Xhibition

Products and services

• PEP (Post-Exposure Prophylaxis) Emergency HIV prevention medication course taken for 28 days after potential HIV exposure, with same-day service available 7 days a week. Includes consultation, lab workup, and PEP medications (Teldy, Kocitaf, or Biktarvy). Target users: individuals with recent potential HIV exposure.
• PrEP (Pre-Exposure Prophylaxis) Daily oral HIV prevention medication (Teno-Em, Tenof-Em, Descovy, Generic Descovy) reducing HIV infection risk by 99% when taken consistently; long-acting injectable option Apretude/Cabotegravir dosed every 2 months available. Target users: HIV-negative individuals at ongoing risk of HIV exposure, including the LGBTQ+ community, sex workers, and sexually active adults.
• PCR Multiplex DNA Test for 28 Infections Most advanced multiplex PCR DNA test detecting up to 28 sexually transmitted infections in one sample, including Gonorrhea, Chlamydia, Syphilis, Herpes Simplex, Trichomonas, and Candida strains. Available for throat, urethral, anorectal, vaginal, cervical, sperm, and skin lesion samples. Same-day results available for additional fee. Target users: individuals seeking comprehensive asymptomatic STD screening.
• PCR Multiplex DNA Test for 14 Infections Multiplex PCR test detecting 14 sexually transmitted infections with results in 3 days, suitable for asymptomatic screening. Target users: individuals seeking broader STD screening with faster turnaround than culture tests.
• Rapid Test (HIV/Syphilis/Hepatitis) Rapid screening test for HIV, Syphilis, Hepatitis B, and Hepatitis C delivering results in 15 minutes with 99.9% accuracy. Target users: individuals needing fast preliminary screening.
• Gonorrhea/Chlamydia Testing Specific PCR testing for Gonorrhea and Chlamydia infections, available as a standalone 2-infection panel or within broader multiplex PCR packages. Target users: individuals seeking targeted screening for the two most common bacterial STIs.
• PULSExpress Walk-in Laboratory Testing Walk-in laboratory testing service that allows clients to order lab tests directly without a doctor consultation, with results delivered online and no doctor fee. Target users: asymptomatic individuals, bodybuilders, and frequent testers needing fast, low-friction lab work.
• STD Treatment Comprehensive treatment services for sexually transmitted infections including Gonorrhea, Chlamydia, Syphilis, and Herpes, with follow-up test-of-cure protocols. Target users: patients diagnosed with STIs needing full treatment courses.
• HIV Treatment (POZ&PROUD) Antiretroviral Therapy (ART) for HIV-positive patients under the POZ&PROUD program, including HIV medication prescription, viral load monitoring, and bi-annual lab check-up packages. Target users: individuals living with HIV needing ongoing treatment and monitoring.
• Teleconsult & Telemedicine Virtual medical consultation service via video call connecting patients with doctors across 16 branches in 6 countries, with prescribed medications delivered to the patient's doorstep. Target users: patients seeking remote consultations, follow-ups, and prescription refills without visiting a clinic.
• HPV Vaccination (Gardasil 9 and Gardasil 4) Three-shot HPV vaccination course using Gardasil 9 (covering 9 strains including cancer-causing types) or Gardasil 4 (covering 4 strains). Target users: adolescents and adults seeking protection against HPV-related cancers and genital warts.
• Vaccination Services General vaccination services including Influenza (Vaxigrip Tetra), Dengue Fever, Hepatitis, and travel-related immunizations. Target users: travelers and residents needing preventive vaccinations.
• IV Drip Bar Vitamin intravenous infusion therapy offering six formulations: Immune Booster, Skin Rejuvenation, Jet Lag Recovery, Hangover Cure (After Party), Brain Booster, and Liver Detox, sold as single sessions or courses of 10. Target users: travelers, wellness-focused individuals, and party-goers seeking fast recovery and nutrient replenishment.
• Erectile Dysfunction Treatment Comprehensive erectile dysfunction treatment including oral medications (Viagra, Cialis, Talafil, Sinafil, Sidegra), shockwave therapy (ESWT), and acupuncture, available for delivery or in-clinic dispensing. Target users: men experiencing erectile dysfunction.
• Shockwave Therapy for Erectile Dysfunction (ESWT) Non-invasive Extracorporeal Shockwave Therapy (ESWT) treatment to improve penile blood flow and circulation as a drug-free alternative to ED medications. Target users: men seeking non-pharmaceutical ED treatment.
• Testosterone Replacement Therapy (TRT) Hormone replacement therapy for men with low testosterone, including testosterone level testing, prescription, and ongoing monitoring. Target users: men diagnosed with low testosterone.
• Body Builder Health Check-Up Packages Tiered laboratory testing packages for bodybuilders including hormone panels (Testosterone, Free Testosterone, LH, FSH, Estrogen, DHEAS), liver and kidney function, lipid profiles, and anabolic steroid monitoring. Five tiers: XL (5,500 THB) through HULK (33,600 THB). Target users: bodybuilders and fitness athletes monitoring performance health.
• Semen Analysis (Sperm Count Test) Male fertility testing service analyzing sperm count, motility, and morphology. Target users: men assessing fertility or sexual health.
• PULSE Rituals (Wellness Services) Traditional and alternative wellness services including Acupuncture, Chinese Traditional Medicine, Cupping Therapy, Guasha Facial, Thai Massage, Tibetan Bowl Sound Therapy, and Yoga Classes. Target users: wellness-focused individuals seeking complementary therapies.
• Home Test Kits Self-administered home test kits for HIV (OraQuick), Gonorrhea, Chlamydia, Hepatitis B and C, and multi-drug screening, delivered discreetly. Target users: individuals seeking privacy-first at-home screening.
• COVID-19 PCR Testing with Medical Certificate PCR testing for COVID-19 with accompanying medical certificate for international travel, available at Thailand branches. Target users: travelers needing negative PCR results for flight boarding.
• Monkeypox (Mpox) Testing Diagnostic testing for Monkeypox (Mpox) virus available across Thailand branches. Target users: individuals with suspected Mpox exposure or symptoms.
• Medical Certificates Medical documentation services including fitness-to-fly certificates, sick leave certificates, work permit examinations, driving license certifications, and diving school medical clearances. Target users: employees, travelers, and certification applicants needing official medical documentation.

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Maastricht UniversitycoreStrategic or Co-development PartnerAcademic partnership for research collaboration in sexual health and HIV prevention. Joint efforts in advancing public health research and knowledge sharing.
• Mahidol UniversitycoreStrategic or Co-development PartnerCollaboration with leading Thai university for academic research and healthcare education in sexual health services.
• CUHK (Chinese University of Hong Kong)coreStrategic or Co-development PartnerPartnership with CUHK medical school for sexual health research and clinical collaboration.
• ACHK (AIDS Concern Hong Kong)minorStrategic or Co-development PartnerCollaboration with Hong Kong-based HIV/AIDS organization for community outreach and support services.
• Strut Magnet (San Francisco AIDS Foundation)coreStrategic or Co-development PartnerPartnership with SFAF's Strut Magnet program for HIV prevention best practices sharing and community engagement.
• I Want PrEP NowminorGTM or Marketing PartnerMarketing partnership for PrEP access and awareness, directing UK/EU patients to PULSE services.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• MISTR: US-based digital health platform focused on PrEP prescribing, STI testing, and sexual wellness for LGBTQ+ communities. Closest direct peer to PULSE in terms of core PrEP-centric model, though predominantly US-focused and fully digital rather than clinic-based.
• SH:24: UK-based online sexual health service offering home STI testing, contraception, and PrEP. Comparable to PULSE in sexual health specialty, home test kit delivery, and stigma-free positioning, though operating as a publicly-funded service in the UK rather than commercial private clinic model.
• Q Care Plus: US digital health platform focused on PrEP access and HIV prevention for underserved communities. Comparable to PULSE in PrEP-centric model and LGBTQ+ community focus, though operating in the US with insurance-based and free clinic partnership model.

Broad incumbents

• hims & hers Health: US-listed telehealth platform offering sexual health, hair loss, mental health, and primary care including ED medications and STI testing. Comparable to PULSE in sexual health focus but at much larger scale and with a broader portfolio across multiple wellness verticals.
• Ro: US-based direct-to-patient telehealth company with sexual health, fertility, and weight-loss verticals. Comparable to PULSE in operating a digital platform that prescribes and delivers medications for sensitive conditions, though geographically focused on the US market.
• Bumrungrad Hospital: Leading Bangkok-based international hospital and medical tourism destination. Comparable to PULSE in serving cross-border medical travelers in Thailand, though operating at much larger scale and across all medical specialties rather than sexual health focus.
• Bangkok Dusit Medical Services (BDMS): Thailand's largest private hospital network. Comparable to PULSE as a multi-country healthcare provider in Southeast Asia serving both local and international patients, though operating general hospital services rather than specialty sexual health clinics.

Regional players

• Doctor Anywhere: Singapore-headquartered regional telehealth platform operating across Southeast Asia. Comparable to PULSE in delivering telemedicine and medication delivery across multiple Southeast Asian markets, though covering general practice rather than sexual health specialty.
• Alodokter: Indonesia's leading digital health platform serving patients across Southeast Asia. Comparable to PULSE as a regional telehealth player with medication delivery, though predominantly Indonesia-focused and covering general healthcare rather than sexual health specialty.

Others

• PrEPster / I Want PrEP Now: UK-based PrEP access advocacy and information platform with cross-border referral partnerships. Already a marketing partner of PULSE Clinic directing UK/EU patients to PULSE's services; relevant as ecosystem partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCKTNCur4LYmL37e1M17u5Wg/featured
• Facebookfacebook.com/PulseClinicOfficial
• Xx.com/pulseclinicbkk
• LinkedInlinkedin.com/company/pulse-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PULSE Clinic