Alodokter
Alodokter is an Indonesia-based digital health platform founded in 2014 that provides telemedicine consultations, doctor appointment booking, and health information content to Indonesian consumers. It expanded into maternal health via its 2023 acquisition of the Diary Bunda pregnancy app.
- Company typePrivate
- Founded2014
- HeadquartersJakarta, Indonesia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Alodokter does
Alodokter is an Indonesia-based digital health platform founded in 2014 that provides an end-to-end suite of consumer healthcare services through its website and mobile application. The platform combines three core functionalities: a health information and content portal, a doctor appointment booking system, and a real-time chat consultation feature that connects patients with medical professionals. Its primary customer segment is individual Indonesian patients seeking accessible healthcare information, convenient appointment booking, and remote consultations, with a secondary segment of pregnant women served through the Diary Bunda pregnancy app acquired from Japan's Marubeni Corporation in July 2023.
The underlying technology is a self-serve, direct-to-consumer digital platform delivering web and app-based access to health content, provider search and booking, and live chat with doctors. Product expansion to date has been driven primarily by acquisition rather than new platform builds, exemplified by the Diary Bunda integration, which added pregnancy tracking and maternal health services to the portfolio. Distribution is exclusively self-serve via the website and app, with no enterprise or channel partner intermediaries disclosed, and the platform operates within a single geographic market (Indonesia) with a Jakarta headquarters.
Alodokter's revenue model combines subscription-recurring telemedicine consultation fees with transaction-based fees on healthcare services connecting patients with providers. The company is privately held, venture-backed by a roster that includes SoftBank (SBVA), Samsung Ventures, MDI Ventures, Golden Gate Ventures, Sequis Life, Philips, and, more recently, Optima Health (Sentara), HL Mando, and Beacon VC. Total disclosed funding across nine rounds from 2015 through 2024 is approximately $53.3 million, with the largest being a $33 million Series C in October 2019. Pricing is not publicly disclosed, and revenue figures are not available in the supplied data.
Alodokter firmographics
Firmographics- Name
- Alodokter
- Legal name
- Alodokter
- Website
- https://alodokter.com
- Company type
- Private
- Founded year
- 2014
- Headcount range
- 251–500 employees
- Short description
- Alodokter is an Indonesia-based digital health platform founded in 2014 that provides telemedicine consultations, doctor appointment booking, and health information content to Indonesian consumers. It expanded into maternal health via its 2023 acquisition of the Diary Bunda pregnancy app.
- Ownership category
- akta.pro rank
Alodokter industry classification
Industry- Product category
- Digital Health / Telemedicine
- NAICS
- Web Search Portals and All Other Information Services (519290)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa) (BPAMAHAF)
- akta.pro secondary industries
- Pregnancy & Prenatal Care Telehealth (OB tele-visits, prenatal monitoring) (HLALAHAC), Maternal & Neonatal Remote Monitoring Platforms (HLACAFAC)
Keywords
Where Alodokter is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Alodokter business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Telemedicine Consultations: Revenue generated from online doctor consultations and booking services provided to patients
- Healthcare Services: Digital health services connecting patients with healthcare providers
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Alodokter product offering
Product offeringCore offering
Alodokter operates a digital health platform that provides Indonesian consumers with online access to health information content, appointment booking with healthcare providers, and real-time chat-based medical consultations. The platform also offers pregnancy and maternal health tracking through its acquired Diary Bunda app, forming an end-to-end consumer-facing digital health solution.
Product overview
Alodokter operates as a unified digital health platform offering three core services: health information content, doctor booking functionality, and live chat consultations with medical professionals. The platform has expanded through acquisitions, including the Diary Bunda pregnancy app from Japan-based Marubeni Corporation. The platform serves the Indonesian healthcare market.
Differentiator
Problem solved
Functional benefit
Products and services
- Alodokter Platform
Companies that use Alodokter
Customer profileSegments2 records
Ideal customer profiles2 records
Alodokter technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Alodokter partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Marubeni CorporationminorAlodokter acquired the Diary Bunda pregnancy app from Japan's Marubeni Corporation, expanding its maternal health service offerings through this acquisition.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Alodokter competitors and assessment
Company assessmentDirect peers
- Halodoc: Halodoc is Indonesia's leading digital health platform offering teleconsultations, doctor booking, medicine delivery, and lab services. It is the closest direct competitor to Alodokter in the Indonesian market with near-identical product pillars (chat, booking, content) and serves the same consumer base.
- GrabHealth (Good Doctor partnership): GrabHealth integrates telemedicine, medicine delivery, and doctor booking inside the Grab super-app across Southeast Asia. It directly competes with Alodokter in Indonesia and brings super-app scale and traffic that standalone platforms lack.
- Doctor Anywhere: Doctor Anywhere is a Southeast Asian telehealth and chronic-care platform operating in Singapore, Malaysia, Thailand, Vietnam, and the Philippines. It is comparable in core offering (chat consultations, booking, marketplace model) and serves a similar multi-country Southeast Asian consumer base.
Regional players
- Practo: Practo is a leading South Asian digital health platform offering doctor booking, teleconsultations, and a health content portal. While it primarily serves India, its consumer healthtech model, content-led acquisition, and booking-plus-chat architecture are directly comparable to Alodokter's approach.
- MyDoc: MyDoc is a Singapore-based telehealth and corporate wellness platform connecting patients to doctors via chat, video, and booking. It is comparable to Alodokter in core digital health functionality and Southeast Asia presence, though with stronger enterprise/B2B channel mix.
Broad incumbents
- Teladoc Health: Teladoc Health is a global incumbent in virtual care offering telehealth, chronic condition management, and mental health services. While it does not compete directly in Indonesia, it anchors the broader virtual-care category and validates the platform model Alodokter is pursuing at country scale.
- Ping An Good Doctor (Ping An Healthcare and Technology): Ping An Good Doctor is China's largest online healthcare platform combining AI-assisted triage, doctor consultations, and a marketplace. It is comparable in product architecture (content + booking + chat) and serves as the Asian benchmark for country-scale consumer healthtech.
- Babylon Health: Babylon Health is a global digital health company offering AI-driven symptom checking and virtual consultations. Although UK-based, it shares Alodokter's consumer-facing virtual care model and is relevant as a benchmark for unit economics in consumer telehealth.
Emerging players
- WhiteCoat: WhiteCoat is a Southeast Asian telehealth provider offering video consultations, chronic care, and medicine delivery across Singapore, Indonesia, and Vietnam. It is comparable as a regional emerging digital health player with overlapping chat/booking functionality.
- SehatQ: SehatQ is an Indonesian health information and doctor booking platform with a content-led consumer funnel. It is highly comparable to Alodokter's content-plus-booking model in the same Indonesian market, though with a smaller teleconsultation footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
Alodokter social profiles
Digital presenceAlodokter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alodokter leadership team
Management profileNumber of profiles
Profiles3 records
Alodokter subsidiaries and ownership
Company hierarchySubsidiaries1 record
Alodokter funding detail
Funding detailFunding overview
Funding rounds9 records
Investors16 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alodokter M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alodokter
What does Alodokter do?
Alodokter operates a digital health platform that provides Indonesian consumers with online access to health information content, appointment booking with healthcare providers, and real-time chat-based medical consultations. The platform also offers pregnancy and maternal health tracking through its acquired Diary Bunda app, forming an end-to-end consumer-facing digital health solution.
Is Alodokter a public or private company?
Alodokter is a private company. It is classified as venture growth investor backed.
When was Alodokter founded?
Alodokter was founded in 2014. It employs 251 to 500 people.
Where is Alodokter based?
Alodokter is headquartered in Jakarta, Indonesia, in the Asia region.
How does Alodokter make money?
Two revenue lines are on record. Telemedicine Consultations are the primary driver. The others are healthcare Services.
Who are Alodokter's main competitors?
Direct peers on record are Halodoc, GrabHealth (Good Doctor partnership) and Doctor Anywhere. Regional players are Practo and MyDoc. Broad incumbents are Teladoc Health, Ping An Good Doctor (Ping An Healthcare and Technology) and Babylon Health. Emerging players are WhiteCoat and SehatQ.
Does Alodokter have an API?
No public API is recorded for Alodokter.
What industry is Alodokter in?
Alodokter's product category is Digital Health / Telemedicine. Its primary akta.pro industry code is BPAMAHAF, Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa), with a secondary code of HLALAHAC, Pregnancy & Prenatal Care Telehealth (OB tele-visits, prenatal monitoring). Its NAICS code is 519290 and its SIC code is 7372.