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Sutherland Mortgage Services

Full company profile

uuid000rf6l

Namestring
Sutherland Mortgage Services
Legal namestring
Sutherland Mortgage Services Inc.
Company typeenum
Private
Founded yearint
1998
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersHouston, United States
HQ citystring
Houston
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
residential mortgage lending, home purchase financing, mortgage refinancing, jumbo loans, fixed-rate mortgages
Industry3 codes
PRIMARYFSALAAAD
Purchase Mortgage Origination (Homebuyer Focused)
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)
SECONDARYFSALAAAC
Call Center / Tele-Sales Mortgage Origination
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)
SECONDARYFSALAAAG
First-Time Homebuyer (FTHB) Mortgage Origination
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)
NAICS code2 codes
  • Real Estate Credit522292
  • Nondepository Credit Intermediation5222
SIC code2 codes
  • Mortgage Bankers & Loan Correspondents6162
  • Loan Brokers6163
Product category
Residential Mortgage Lending
Social media profiles1 record
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model2 records
1Mortgage Origination Fees
TypeTransaction Fee
Description

Revenue generated from originating mortgage loans for homebuyers, including origination fees, interest income, and closing costs associated with the loan transaction.

sutherlandmortgage.com
2Refinancing Services
TypeTransaction Fee
Description

Revenue from refinancing existing mortgages, helping homeowners get better terms, lower payments, or consolidate debt.

sutherlandmortgage.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Pricing details4 tiers
115-Year Fixed Rate Loans
ModelOtherBilling cadenceMonthly
Notes

Competitive rates for shorter-term mortgages with higher monthly payments but less total interest paid over the life of the loan.

sutherlandmortgage.com
230-Year Fixed Rate Loans
ModelOtherBilling cadenceMonthly
Notes

Conventional 30-year mortgage terms with lower monthly payments spread over a longer period.

sutherlandmortgage.com
3Jumbo Loans
ModelOtherBilling cadenceMonthly
Notes

Loans exceeding conventional loan limits for higher-value properties.

sutherlandmortgage.com
4Other Loan Programs
ModelOtherBilling cadenceMonthly
Notes

Various mortgage products to meet diverse borrower needs.

sutherlandmortgage.com
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

Sutherland Mortgage Services originates residential mortgage loans for individual homebuyers, including home purchase financing and refinancing solutions. The company offers 15-year, 30-year, jumbo, and other specialized mortgage products through a nationwide network of loan consultants supported by a digital application platform. It also provides B2B lender solutions that extend its lending infrastructure to other lending institutions.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Sutherland Mortgage Services is a residential mortgage lending company operating as a single-product platform offering multiple loan products. The core offering consists of mortgage financing products including 15-year loans, 30-year loans, jumbo loans, and other specialized loan programs. The company also provides refinance solutions for existing homeowners and offers lender solutions partnerships for other lending institutions. Supporting resources include a Home Loan Toolkit available in English and Spanish. The company leverages innovative technology to streamline the application-to-closing process for homebuyers across nearly every U.S. state.

Product and service1 record
115-Year Fixed Rate Mortgage
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Privately held, fast-growing mid-market retail mortgage originator with nationwide licensing and a hybrid digital + loan-officer channel. Closely comparable in product lineup, channel strategy, and estimated employee scale (sub-2,000 employees).

TypeDirect peer
Description

Privately held retail mortgage lender with nationwide licensing and a loan-officer-driven distribution model. Comparable in scale, customer segments (homebuyers + refi), and digital/phone channel mix.

TypeEmerging player
Description

Digital-first direct-to-consumer mortgage lender offering purchase and refinance products in most US states. Competes for the same online-originating borrower, but with a much narrower loan-officer/digital-only model versus Sutherland's hybrid approach.

TypeBroad incumbent
Description

National retail mortgage originator with a hybrid direct-to-consumer + loan-officer model across the US. Closely comparable to Sutherland in retail loan-officer-driven origination and digital application stack, though at significantly larger funded volume.

TypeDirect peer
Description

Direct-to-consumer retail mortgage lender with nationwide licensing and an online application portal backed by loan officers. Highly comparable product set (15/30-year, jumbo, refi) and GTM (digital + phone), at a similar mid-market scale.

TypeRegional player
Description

Largest US wholesale mortgage lender focused on the broker channel rather than retail/DTC. Indirectly comparable as a mortgage finance competitor (same products, same borrowers reached via brokers); does not compete head-to-head in retail DTC, limiting direct overlap.

TypeBroad incumbent
Description

National residential mortgage lender operating both retail and wholesale channels across the US. Comparable retail direct-to-consumer offering but operates at substantially larger scale with broader product breadth.

TypeBroad incumbent
Description

National direct-to-consumer and retail mortgage originator with a multi-channel platform spanning refinance, purchase, and jumbo products. Comparable in offering scope and nationwide reach, though materially larger.

TypeBroad incumbent
Description

Operates as a direct-to-consumer mortgage lender originating via digital + phone channels across all 50 states. Most comparable in product offering and GTM motion, but orders of magnitude larger in volume, brand spend, and proprietary technology investment.

TypeDirect peer
Description

Privately held, mid-market residential mortgage lender operating across nearly all US states with a decentralized loan-officer model. Closely comparable scale, channel mix (phone + retail + digital), and geographic licensing footprint.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat3 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers9 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature3 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
Compliance1 record

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Sutherland Mortgage Services

Residential Mortgage Lendingsutherlandmortgage.com

Sutherland Mortgage Services firmographics

Firmographics
Name
Sutherland Mortgage Services
Legal name
Sutherland Mortgage Services Inc.
Website
https://sutherlandmortgage.com
Company type
Private
Founded year
1998
Operating status
Operating
Headcount range
501–1,000 employees
Ownership category
akta.pro rank

Sutherland Mortgage Services industry classification

Industry
Product category
Residential Mortgage Lending
NAICS
Real Estate Credit (522292), Nondepository Credit Intermediation (5222)
SIC
Mortgage Bankers & Loan Correspondents (6162), Loan Brokers (6163)
akta.pro industry
PRIMARYFSALAAAD
Purchase Mortgage Origination (Homebuyer Focused)
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)
SECONDARYFSALAAAC
Call Center / Tele-Sales Mortgage Origination
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)
SECONDARYFSALAAAG
First-Time Homebuyer (FTHB) Mortgage Origination
Financial & Insurance/Mortgage & Housing Finance/Residential Mortgage Origination (Retail & Consumer Direct)

Keywords

  • Residential mortgage lending
  • Home purchase financing
  • Mortgage refinancing
  • Jumbo loans
  • Fixed-rate mortgages

Where Sutherland Mortgage Services is headquartered

Location

Headquarters

HQ city
Houston
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Sutherland Mortgage Services business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

  1. Mortgage Origination Fees: Revenue generated from originating mortgage loans for homebuyers, including origination fees, interest income, and closing costs associated with the loan transaction.
  2. Refinancing Services: Revenue from refinancing existing mortgages, helping homeowners get better terms, lower payments, or consolidate debt.

Pricing tiers

ModelBillingPrice
OtherMonthly15-Year Fixed Rate Loans
OtherMonthly30-Year Fixed Rate Loans
OtherMonthlyJumbo Loans
OtherMonthlyOther Loan Programs

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Sutherland Mortgage Services product offering

Product offering

Core offering

Sutherland Mortgage Services originates residential mortgage loans for individual homebuyers, including home purchase financing and refinancing solutions. The company offers 15-year, 30-year, jumbo, and other specialized mortgage products through a nationwide network of loan consultants supported by a digital application platform. It also provides B2B lender solutions that extend its lending infrastructure to other lending institutions.

Product overview

Sutherland Mortgage Services is a residential mortgage lending company operating as a single-product platform offering multiple loan products. The core offering consists of mortgage financing products including 15-year loans, 30-year loans, jumbo loans, and other specialized loan programs. The company also provides refinance solutions for existing homeowners and offers lender solutions partnerships for other lending institutions. Supporting resources include a Home Loan Toolkit available in English and Spanish. The company leverages innovative technology to streamline the application-to-closing process for homebuyers across nearly every U.S. state.

Differentiator

Problem solved

Functional benefit

Products and services

  • 15-Year Fixed Rate Mortgage

Companies that use Sutherland Mortgage Services

Customer profile

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Sutherland Mortgage Services technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

Sutherland Mortgage Services partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Sutherland Mortgage Services competitors and assessment

Company assessment

Direct peers

  • CrossCountry Mortgage: Privately held, fast-growing mid-market retail mortgage originator with nationwide licensing and a hybrid digital + loan-officer channel. Closely comparable in product lineup, channel strategy, and estimated employee scale (sub-2,000 employees).
  • Homebridge Financial Services: Privately held retail mortgage lender with nationwide licensing and a loan-officer-driven distribution model. Comparable in scale, customer segments (homebuyers + refi), and digital/phone channel mix.
  • Guaranteed Rate: Direct-to-consumer retail mortgage lender with nationwide licensing and an online application portal backed by loan officers. Highly comparable product set (15/30-year, jumbo, refi) and GTM (digital + phone), at a similar mid-market scale.
  • Fairway Independent Mortgage: Privately held, mid-market residential mortgage lender operating across nearly all US states with a decentralized loan-officer model. Closely comparable scale, channel mix (phone + retail + digital), and geographic licensing footprint.

Emerging players

  • Better Mortgage: Digital-first direct-to-consumer mortgage lender offering purchase and refinance products in most US states. Competes for the same online-originating borrower, but with a much narrower loan-officer/digital-only model versus Sutherland's hybrid approach.

Broad incumbents

  • LoanDepot: National retail mortgage originator with a hybrid direct-to-consumer + loan-officer model across the US. Closely comparable to Sutherland in retail loan-officer-driven origination and digital application stack, though at significantly larger funded volume.
  • NewRez (formerly New Penn Financial): National residential mortgage lender operating both retail and wholesale channels across the US. Comparable retail direct-to-consumer offering but operates at substantially larger scale with broader product breadth.
  • Caliber Home Loans: National direct-to-consumer and retail mortgage originator with a multi-channel platform spanning refinance, purchase, and jumbo products. Comparable in offering scope and nationwide reach, though materially larger.
  • Rocket Mortgage: Operates as a direct-to-consumer mortgage lender originating via digital + phone channels across all 50 states. Most comparable in product offering and GTM motion, but orders of magnitude larger in volume, brand spend, and proprietary technology investment.

Regional players

  • United Wholesale Mortgage (UWM): Largest US wholesale mortgage lender focused on the broker channel rather than retail/DTC. Indirectly comparable as a mortgage finance competitor (same products, same borrowers reached via brokers); does not compete head-to-head in retail DTC, limiting direct overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Sutherland Mortgage Services social profiles

Digital presence

Sutherland Mortgage Services compliance and trust

Trust signal

Compliance1 record

Sutherland Mortgage Services financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Sutherland Mortgage Services leadership team

Management profile

Number of profiles

Sutherland Mortgage Services funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Sutherland Mortgage Services M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sutherland Mortgage Services

What does Sutherland Mortgage Services do?

Sutherland Mortgage Services originates residential mortgage loans for individual homebuyers, including home purchase financing and refinancing solutions. The company offers 15-year, 30-year, jumbo, and other specialized mortgage products through a nationwide network of loan consultants supported by a digital application platform. It also provides B2B lender solutions that extend its lending infrastructure to other lending institutions.

Is Sutherland Mortgage Services a public or private company?

Sutherland Mortgage Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Sutherland Mortgage Services founded?

Sutherland Mortgage Services was founded in 1998. It employs 501 to 1,000 people.

Where is Sutherland Mortgage Services based?

Sutherland Mortgage Services is headquartered in Houston, United States, in the North America region.

How does Sutherland Mortgage Services make money?

Two revenue lines are on record. Mortgage Origination Fees are the primary driver. The others are refinancing Services.

Who are Sutherland Mortgage Services's main competitors?

Direct peers on record are CrossCountry Mortgage, Homebridge Financial Services, Guaranteed Rate and Fairway Independent Mortgage. Better Mortgage is listed as an emerging player. Broad incumbents are LoanDepot, NewRez (formerly New Penn Financial), Caliber Home Loans and Rocket Mortgage. United Wholesale Mortgage (UWM) is listed as a regional player.

Does Sutherland Mortgage Services have an API?

No public API is recorded for Sutherland Mortgage Services.

What industry is Sutherland Mortgage Services in?

Sutherland Mortgage Services's product category is Residential Mortgage Lending. Its primary akta.pro industry code is FSALAAAD, Purchase Mortgage Origination (Homebuyer Focused), with a secondary code of FSALAAAC, Call Center / Tele-Sales Mortgage Origination. Its NAICS code is 522292 and its SIC code is 6162.

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Live signals
Consumer Financial Protection BureauCFPB Takes Action Against Sutherland Global and NOVAD Management Consulting for Reverse Mortgage Servicing FailuresThe CFPB ordered Sutherland Global, its subsidiaries, and NOVAD Management Consulting to cease reverse mortgage servicing activities after finding they systematically failed to respond to thousands of borrower requests from 2014 through 2022, causing older homeowners financial harm including lost home sales and unnecessary costs. The enforcement action permanently bans Sutherland Global, Sutherland Government Solutions, and NOVAD from reverse mortgage servicing, requires Sutherland to pay $11.5 million in consumer redress and $5 million in civil penalties to the CFPB victims relief fund, and requires NOVAD to pay $1. The companies violated the Consumer Financial Protection Act and Real Estate Settlement Procedures Act by failing to communicate with borrowers and sending false default notices.PR NewswireUnisys Launches New Version of Elevate™ Omnichannel Banking Platform to Facilitate Shift to Open BankingUnisys Corporation announced the availability of a new version of its Elevate™ omnichannel banking software platform, designed to help financial institutions adopt open banking approaches by integrating third-party applications and services. The platform includes advanced analytics for personalized offerings, API integration capabilities, and security features powered by Unisys Stealth® software, with over 450 financial institutions already relying on Unisys solutions. Monmouthshire Building Society and Sutherland Mortgage Services recently signed agreements to leverage the Elevate banking platform.