Jari Solusi International

What Jari Solusi International does

PT Jari Solusi International is an Indonesian software and system integration company founded in 2017 and headquartered in Jakarta. Its core platform, Jari Collection, targets Indonesian financial institutions (banks, finance companies, BPDs, BPRs, fintechs, and collection agencies) with a digital debt-recovery stack comprising Mobile Collection for field agents, Desk Collection for call-center operations, and real-time monitoring dashboards. The firm has progressively extended beyond debt collection into adjacent operational technology, including Jarivis (field officer management with form builder, attendance, task assignment, and last-location tracking), WhatsApp Business API for customer communication, Mobile Device Management, AI/OCR-based document verification for Indonesian identity and vehicle documents, custom software development, and hardware distribution (POS terminals, thermal printers, cash drawers, Samsung smartphones, and storage devices).

Commercially, the company operates a hybrid revenue model combining subscription recurring software fees (collection, Jarivis, MDM), usage-based AI/OCR services, project-based custom development, and hardware sales distributed partly through its own e-commerce site and direct enterprise channels. Go-to-market is consultative and direct, with WhatsApp, phone, Google Forms, and dedicated demo paths for the OCR product. Named customers include Bank Mandiri, BCA Finance, BRI Finance, Tunaiku, Moladin, J Trust Bank, J Trust Investment, and several regional finance and BPR institutions, indicating traction across diverse Indonesian financial verticals. Brand-level recognition includes a Top 5 finish in the 2018 Samsung ISV Challenge and a Top 10 StartUp for Industry ranking from Kemenperin in 2020.

The competitive posture is that of a domain-specialized system integrator rather than a pure software vendor: the integrated stack of in-house collection software, in-house AI/OCR, MDM, WhatsApp Business API, and curated hardware is positioned as an end-to-end answer to manual and fragmented debt-recovery operations for Indonesian financial institutions. A 2020 funding round from UMG IdeaLab and a 2024 standalone launch of JARI OCR & AI Service at ai.jari.co.id signal continued product investment, while the co-location with the PIDI 4.0 government-backed digital innovation hub reinforces its positioning inside Indonesia's official fintech ecosystem.

Name

Jari Solusi International

Legal name

PT Jari Solusi International

Website

https://jari.co.id

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Jari Solusi International is a Jakarta-based system integrator that provides digital debt collection software, field-officer management (Jarivis), WhatsApp Business API, MDM, AI/OCR document verification, and hardware to Indonesian financial institutions.

Ownership category

akta.pro rank

Product category

Debt Collection Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Operations Management (ITOM) Platforms (HDAEALAC)

Keywords

• Debt collection software
• OCR document processing
• Field collection apps
• Mobile device management
• Financial system integration

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. Software Solutions: Mobile Collection, Desk Collection, WhatsApp Business API, and Jarivis applications provided as software solutions to financial institutions and collection agencies
2. Custom Software Development: Bespoke software development services tailored to unique client business requirements
3. Hardware Sales: Sale of POS terminals, thermal printers, cash drawers, banknote counters, smartphones, and storage devices to support business operations
4. AI & OCR Services: Document processing and verification services using AI-powered OCR technology for identity and document validation
5. Mobile Device Management: Enterprise MDM solutions for securing and managing company mobile devices

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

PT Jari Solusi International is an Indonesian system integrator that provides digital debt collection and business transformation solutions primarily to financial institutions. Core offerings include Mobile Collection (field collection app), Desk Collection (call center software), and Jarivis (field officer management), complemented by WhatsApp Business API integration, Mobile Device Management, JARI AI & OCR document processing services, custom software development, and hardware provisioning (POS systems, printers, smartphones).

Product overview

Jari Solusi International is a System Integrator founded in 2017 that provides an integrated technology solutions portfolio. The core offering centers on the Jari Collection platform for debt collection management, comprising Mobile Collection (field collection app), Desk Collection (call center software), and Jarivis (field officer management). Supporting this are WhatsApp Business API for customer communication, Custom Software Development services, Mobile Device Management (MDM) for device security, and JARI AI & OCR Service for document processing and identity verification. The company also distributes hardware products including POS terminals, thermal printers, cash drawers, banknote counters, and Samsung smartphones. Founded to build a healthy and sustainable billing ecosystem in Indonesia, the company has expanded from collection-focused solutions to comprehensive system integration services.

Differentiator

Problem solved

Functional benefit

Brands

• Jari Collection: Digital debt collection platform that helps financial companies improve debt recovery rates efficiently and professionally.
• Jarivis
• Jari AI

Products and services

• Jari Collection (Mobile Collection)

Quantifiable outcome

• More than 2,700 monthly OCR service users processing documents
• +3 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• SamsungcoreTechnology or IntegrationJari Solusi International is a Samsung ISV (Independent Software Vendor) partner. The company achieved Top 5 status in Samsung ISV Challenge in 2018. They sell Samsung mobile devices including Galaxy A series and flagship models.
• PIDI 4.0supportingStrategic or Co-development PartnerJari operates from PIDI 4.0 (Pusat Innovasi Digital Indonesia 4.0) building, indicating partnership with Indonesia's digital innovation ecosystem.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Pegasystems: Enterprise low-code platform with strong financial services CRM and debt collection case management capabilities. Comparable to Jari in collections case management, but as a broad enterprise vendor rather than an Indonesian-focused specialist.
• FICO: Global leader in credit scoring and debt collection analytics/decisioning software used by major banks and lenders. Comparable to Jari as it serves the same debt recovery and customer management use cases for financial institutions, but at a much larger global scale and with a broader portfolio.
• Temenos: Major banking software platform serving retail, business, and Islamic banks with collections, lending, and CRM modules. Comparable to Jari as it addresses bank collection operations, but as part of a much larger core banking suite for global financial institutions.

Emerging players

• Mambu: Cloud-native core banking and lending platform used by digital banks, fintech lenders, and neo-banks globally. Comparable to Jari in serving digital lenders and P2P platforms that need modern debt management tooling, but as a horizontal core banking vendor.

Regional players

• Mekari: Leading Indonesian SaaS suite for HR, accounting, CRM, and ERP serving SMBs to enterprises. Comparable to Jari as an Indonesian software vendor selling B2B SaaS to financial institutions, though with a broader functional footprint beyond financial services.
• Verihubs: Indonesian identity verification and OCR API provider for eKYC, fraud prevention, and document digitization. Directly comparable to Jari's AI/OCR capability set (KTP, document parsing) for Indonesian financial services, though Verihubs is sold as an API while Jari bundles it into collection workflows.
• PrivyID: Indonesian digital identity and e-signature provider used by banks and fintechs for KYC and customer verification. Comparable to Jari as an Indonesian identity/document infrastructure vendor for financial services, though focused on identity rather than collection.
• Finfra (formely JAPFA / local collections): Indonesian fintech/collections tech provider offering debt management, scoring, and recovery tools to lenders. Comparable to Jari as a domestic Indonesian vendor addressing the same BPR, multi-finance, and fintech collection workflows, though with overlapping but distinct product focus.

Direct peers

• TrueAccord: US-based digital debt collection platform using machine learning and consumer-friendly digital channels for recovery. Comparable to Jari as a digital-first collection software vendor, but serving primarily US consumer lenders and creditors.
• CollectAI (by arvato): AI-powered digital debt collection platform from arvato (Bertelsmann) serving European banks and utilities with automated messaging and payment flows. Comparable to Jari in using AI and digital channels to modernize collection, though focused on European regulated entities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/jarisolusiinternational
• LinkedInlinkedin.com/company/pt-jari-solusi-international
• Instagraminstagram.com/jari.co.id
• Xx.com/jariapp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jari Solusi International