Adelaide PHN
Adelaide PHN is an Australian Government-funded not-for-profit Primary Health Network that commissions and coordinates primary healthcare services across the Adelaide metropolitan region, supporting vulnerable communities through contracted general practices, allied health providers, NGOs, and aged care facilities.
- Company typePrivate
- Founded2015
- HeadquartersMile End, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Adelaide PHN does
Adelaide PHN (Adelaide Primary Health Network) is an independent, not-for-profit Primary Health Network established in 2015 and headquartered in Mile End, South Australia. Funded by the Australian Government Department of Health, it is one of 31 PHNs nationally and holds the exclusive commissioning mandate for the Adelaide metropolitan region. The organization employs over 90 professionals including health planners, commissioning specialists, and program staff. Adelaide PHN operates a place-based commissioning model: it conducts comprehensive regional needs assessments, consults Advisory Councils and community stakeholders, and tenders for service providers to deliver programs that address identified population health gaps and reduce barriers to access for vulnerable communities including Aboriginal and Torres Strait Islander peoples, refugees and migrants, LGBTQIA+ populations, aged care residents, and people experiencing mental health challenges or homelessness.
Adelaide PHN's product portfolio is centred on commissioning rather than direct service delivery. Core offerings include the Mental Health Multidisciplinary Services (MHMS) Program, which integrates specialist mental health services with general practice; HealthPathways SA, a web-based clinical information portal providing locally agreed referral and management guidance; a free Telehealth in Residential Aged Care E-Learning Course developed with the PHN Cooperative; a Change Management Program delivered by Thrive Aged Care Consultants across 15 residential aged care homes; a Primary Care Resource Library segmented by Allied Health, General Practice, and Residential Aged Care audiences; the Programs Directory; MyMedicare registration support; Research Support Services; and the annual Health Equity Awards (now in its fourth year). The organization also publishes the Adelaide PHN News monthly email newsletter and integrates with the National Cancer Screening Register and HotDoc for digital consent workflows.
Commercially, Adelaide PHN does not generate revenue from customers in the traditional sense. All operational funding flows from the Australian Government, which it deploys through commissioned service contracts with NGOs, general practices, and allied health providers across the Adelaide metropolitan area. Services to community members are delivered at no charge via these contracted providers. The organization's strategic plan spans 2023-2026 with a focus on health equity and the quintuple aim of health reform (patient experience, cost efficiency, equity, population health, provider wellbeing). Certification footprint includes ISO/IEC 27001, WCAG 2.1 (via UserWay widget), and Privacy Act 1988 compliance, reflecting operational maturity appropriate to handling health data at scale.
Adelaide PHN firmographics
Firmographics- Name
- Adelaide PHN
- Legal name
- Adelaide PHN
- Website
- https://adelaidephn.com.au
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Adelaide PHN is an Australian Government-funded not-for-profit Primary Health Network that commissions and coordinates primary healthcare services across the Adelaide metropolitan region, supporting vulnerable communities through contracted general practices, allied health providers, NGOs, and aged care facilities.
- Ownership category
- akta.pro rank
Adelaide PHN industry classification
Industry- Product category
- Primary Health Network Services
- NAICS
- Individual and Family Services (6241), Social Assistance (624)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Government Public Health Grantmaking & Program Offices (HLAJALAA)
- akta.pro secondary industries
- Public Health Governance, Interagency Coordination & Partnerships (HLAJAMAD), Local Public Health & Human Services Administration (BPAIACAK), State/Provincial Health Department & Public Health Administration (BPAIABAH)
Keywords
Where Adelaide PHN is headquartered
LocationHeadquarters
- HQ city
- Mile End
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Adelaide PHN business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Australian Government Funding: Adelaide PHN is an independent, not-for-profit organisation funded by the Australian Government Department of Health. They use this funding to commission health and community services to meet population health needs and reduce barriers to access for vulnerable communities across the Adelaide metropolitan region.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Adelaide PHN product offering
Product offeringCore offering
Adelaide PHN commissions health and community services on behalf of the Australian Government to meet population health needs and reduce barriers to access across the Adelaide metropolitan region. The organization contracts NGOs, general practices, and allied health providers through a tender process to deliver programs in mental health, aged care, AOD, youth services, refugee health, LGBTIQA+ health, and chronic disease management. In parallel, it provides clinical resources (HealthPathways SA), practice support, telehealth training, and capacity-building services for primary care providers.
Product overview
Adelaide PHN is a Primary Health Network that operates as an independent, not-for-profit organisation funded by the Australian Government. Rather than offering a traditional SaaS product, Adelaide PHN provides a portfolio of commissioned health services, programs, and resources. The core offering is commissioning health and community services to meet population health needs. Key programs include the Mental Health Multidisciplinary Services (MHMS) Program for coordinated mental health care, HealthPathways SA for clinical guidance, and the Health Equity Awards for recognising outstanding health providers. Education offerings include telehealth e-learning courses and change management training for aged care. The organisation also provides the Primary Care Resource Library, Programs Directory, and Adelaide PHN News as communication and information resources for healthcare professionals and the community.
Differentiator
Problem solved
Functional benefit
Products and services
- Commissioning Services Place-based commissioning framework where Adelaide PHN identifies population health needs and tenders contracts to suitable health and community service providers to deliver programs addressing priority population health gaps across the Adelaide metropolitan region.
- Mental Health Multidisciplinary Services (MHMS) Program Program aimed at improving access to coordinated, multidisciplinary and person-centred mental health care for people experiencing complex mental health conditions and suicide distress through closer integration between specialist mental health services and general practice.
- HealthPathways SA Web-based clinical information portal providing locally agreed information for health professionals on managing various health conditions and referral pathways within the Adelaide region.
- Telehealth in Residential Aged Care E-Learning Course Free e-learning course developed by the PHN Cooperative and customised by Adelaide PHN to support general practice teams delivering services to residential aged care residents.
- Change Management Program for Telehealth in Aged Care Free, in-person Change Management Program commissioned by Adelaide PHN and delivered by Thrive Aged Care Consultants for 15 Residential Aged Care Homes across the Adelaide metro region to support telehealth adoption.
- MyMedicare Support Support services for general practices and patients participating in the MyMedicare program, Australia's voluntary patient registration model.
- Research Support Services Support for research activities that contribute to improving primary health care and outcomes for the community, including a Research Request Form for project assessment.
Quantifiable outcome
- 198 presentations at Safe Haven as of June 2023, with 14% of attendees reporting they would have gone to Emergency Department otherwise
- +2 more outcomes
Companies that use Adelaide PHN
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles4 records
Adelaide PHN technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Adelaide PHN partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- SA Department of Health and WellbeingcoreState government department with whom Adelaide PHN partners to drive health innovation and coordinate care delivery across South Australia.
- Local Health Networks (LHNs)coreCollaborate to coordinate and integrate local health care services, improve quality of care, patient experience, and efficient use of resources across the Adelaide region.
- UniversitiessupportingAcademic partnerships for research, workforce development, and evidence-based approaches to primary health care improvement.
- Local CouncilssupportingPartnership with local government to address social determinants of health and coordinate community health initiatives.
- Peak BodiessupportingIndustry peak organizations providing expertise and representing primary health care provider interests in service planning.
- Non-Government Organisations (NGOs)coreContracted service providers commissioned to deliver health and community services across mental health, aged care, AOD, youth services, and other priority areas.
- Northern Adelaide Mental Health AlliancecoreCollaboration including Northern Adelaide Local Health Network, Adelaide PHN, and Lived Experience Leadership and Advocacy Network to deliver Safe Haven mental health service.
- PHN CooperativecoreNational network of Primary Health Networks collaborating on shared initiatives including the telehealth e-learning course for residential aged care.
- Vinnies SAsupportingPartnership with St Vincent de Paul Society for Pop-Up Health vaccination clinics established alongside Vinnies food banks.
- Thrive Aged Care ConsultantssupportingCommissioned to deliver free Change Management Program for 15 Residential Aged Care Homes across Adelaide metro region to support telehealth adoption.
- HotDocsupportingDigital consent pathway provider referenced for practices to implement digital Assignment of Benefit consent workflows compliant with Medicare requirements.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Adelaide PHN competitors and assessment
Company assessmentRegional players
- Country SA PHN: Country SA PHN is the other designated Primary Health Network covering regional South Australia, making it the most directly comparable peer in scale, mandate, and commissioning model, though its catchment is regional rather than metropolitan.
Direct peers
- South Eastern Melbourne PHN: South Eastern Melbourne PHN is one of 31 Australian Primary Health Networks operating under identical federal commissioning structures, performing analogous needs assessment, mental health program commissioning, and primary care support functions for a metropolitan catchment.
- Western Victoria PHN: Western Victoria PHN is another federally funded Primary Health Network that commissions mental health, aged care, and primary care services, making it a directly comparable peer in mandate, funding structure, and operating model.
- North Western Melbourne PHN: North Western Melbourne PHN operates the same PHN commissioning framework with a similar metropolitan catchment profile, supporting a comparable mix of primary care, mental health, and vulnerable-population programs.
- Central and Eastern Sydney PHN: Central and Eastern Sydney PHN is a metropolitan Primary Health Network with a comparable mandate around health equity, multicultural and refugee health, and primary care provider support, making it relevant for benchmarking program design.
- Brisbane South PHN: Brisbane South PHN is a metropolitan Primary Health Network in Queensland operating the same federal commissioning model, with comparable priorities around mental health, aged care, and Aboriginal and Torres Strait Islander health.
- Hunter New England and Central Coast PHN: Hunter New England and Central Coast PHN is a large Primary Health Network operating the same government-funded commissioning framework across a mixed metropolitan and regional catchment in NSW.
- Tasmania PHN: Tasmania PHN is a smaller-state Primary Health Network operating the same federal commissioning model across Tasmania, offering a comparable benchmark for a state-wide PHN with similar regional challenges in primary care access.
- WA Primary Health Alliance: WA Primary Health Alliance operates the three PHNs covering Western Australia under the same Australian Government commissioning framework, providing a directly comparable peer for scale, governance, and program mix.
Broad incumbents
- Northern Adelaide Local Health Network: Northern Adelaide Local Health Network is a South Australian state-funded hospital and health services network that collaborates with Adelaide PHN on integration and jointly delivers services such as Safe Haven, making it a relevant broader-incumbent peer in the regional health ecosystem.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights6 records
Customer concentration
Adelaide PHN social profiles
Digital presenceAdelaide PHN compliance and trust
Trust signalCompliance3 records
Adelaide PHN financial estimates
Financial estimateRevenue estimate
Valuation estimate
Adelaide PHN leadership team
Management profileNumber of profiles
Profiles2 records
Adelaide PHN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Adelaide PHN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Adelaide PHN
What does Adelaide PHN do?
Adelaide PHN commissions health and community services on behalf of the Australian Government to meet population health needs and reduce barriers to access across the Adelaide metropolitan region. The organization contracts NGOs, general practices, and allied health providers through a tender process to deliver programs in mental health, aged care, AOD, youth services, refugee health, LGBTIQA+ health, and chronic disease management. In parallel, it provides clinical resources (HealthPathways SA), practice support, telehealth training, and capacity-building services for primary care providers.
Is Adelaide PHN a public or private company?
Adelaide PHN is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Adelaide PHN founded?
Adelaide PHN was founded in 2015. It employs 101 to 250 people.
Where is Adelaide PHN based?
Adelaide PHN is headquartered in Mile End, Australia, in the Oceania region.
How does Adelaide PHN make money?
One revenue line is on record: australian Government Funding.
Who are Adelaide PHN's main competitors?
Country SA PHN is listed as a regional player. Direct peers are South Eastern Melbourne PHN, Western Victoria PHN, North Western Melbourne PHN, Central and Eastern Sydney PHN, Brisbane South PHN, Hunter New England and Central Coast PHN, Tasmania PHN and WA Primary Health Alliance. Northern Adelaide Local Health Network is listed as a broad incumbent.
Does Adelaide PHN have an API?
No public API is recorded for Adelaide PHN.
What industry is Adelaide PHN in?
Adelaide PHN's product category is Primary Health Network Services. Its primary akta.pro industry code is HLAJALAA, Government Public Health Grantmaking & Program Offices, with a secondary code of HLAJAMAD, Public Health Governance, Interagency Coordination & Partnerships. Its NAICS code is 6241 and its SIC code is 8300.