Town of Brookfield

What Town of Brookfield does

The Town of Brookfield is a municipal government entity incorporated under Wisconsin state law, serving approximately 6,480 residents within Waukesha County, located roughly 15 miles west of the City of Milwaukee. It delivers the full slate of mandated local government services through dedicated departments: Administrator, Clerk's Office, Development Services, Fire, Municipal Court, Parks & Recreation, Police, Public Works/Highway, and Sanitary District #4. Service offerings include public safety (police, fire, municipal court), infrastructure maintenance (roads, stormwater, sanitary sewer, water via Sanitary District #4), parks and recreation programs, development services (building, zoning, commercial plan review), elections administration, and a broad set of permits and licenses (liquor, bartender, cigarette/tobacco, massage establishment, dog, solicitor, secondhand dealer). All operations are conducted from a single headquarters at 645 North Janacek Road, supported by department-specific offices and polling locations across the jurisdiction.

The Town's core technology footprint is a municipal website at townofbrookfieldwi.gov and a recently launched Community Portal (brookfieldwi.ourcommunityconnect.com) that allows residents to create accounts and manage utility billing online. Online payment capability is offered across multiple departments. The Town does not operate a mobile app and has no disclosed AI, API, SDK, or proprietary technology assets. The website itself is maintained by external vendor Keystone Click, indicating outsourced rather than in-house technology development.

The Town's revenue model is tax- and fee-based rather than commercial. Primary revenue streams are property taxes (the dominant municipal funding source), water and sewer billing through Sanitary District #4, stormwater utility fees via Stormwater Utility District #1, permit and licensing fees (liquor, bartender, cigarette/tobacco, massage, dog, solicitor, secondhand dealer), and recreation program fees. Customers are residents, local businesses, and visitors - all of whom are captive to the Town's jurisdictional boundary. Pricing for permits and licenses is administered through the Clerk's Office but is not publicly disclosed online. The Town is led by an elected Chairman (Keith Henderson) and Town Board, with no parent company, ownership changes, or commercial investment activity.

Name

Town of Brookfield

Legal name

Town of Brookfield, Wisconsin

Website

https://townofbrookfield.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Town of Brookfield is a Wisconsin municipal government serving 6,480 residents in Waukesha County, delivering police, fire, public works, parks and recreation, utility (water/sewer/stormwater), permitting, and development services through a single Town Hall and a digital community portal.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Stormwater Management & MS4 Compliance Services (BPALAMAL), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)

Keywords

• Municipal government services
• Public safety services
• Wastewater utility services
• Building permit services
• Parks recreation programs

Headquarters

HQ city

Brookfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property taxation
2. Utility Billing: Sanitary District #4 provides water and sewer services with billing for residents
3. Permits and Licensing Fees: Fees collected for various permits including liquor licenses, amusement device licenses, bartender licenses, cigarette/tobacco licenses, massage establishment licenses, dog licensing, solicitor permits, and secondhand dealer licenses
4. Stormwater Utility Fees: Stormwater Utility District #1 collects fees for stormwater management services
5. Recreation Program Fees: Parks & Recreation department generates revenue through programs, guides, and special events including sponsorship opportunities

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The Town of Brookfield is a municipal government entity that delivers local public services to approximately 6,480 residents of Waukesha County, Wisconsin. Its core offerings include public safety (police, fire, municipal court), public works (roads, stormwater, sanitation), parks and recreation, development services (building, zoning, planning), elections administration, permits and licensing, and utility services (water, sewer, stormwater) operated through Sanitary District #4 and Stormwater Utility District #1. These services are delivered through a centralized municipal website, an online Community Portal, and the Town Hall headquarters.

Product overview

Town of Brookfield operates a unified municipal government services platform that integrates multiple departments and service channels into a single accessible interface. The core offering consists of the main government website and the Community Portal, which together provide residents with access to online payments, utility billing management, permit and licensing services, election information, parks and recreation programs, public works services, and community resources. The platform is organized by department (Administrator, Clerk's Office, Development Services, Fire, Municipal Court, Parks & Recreation, Police, Public Works/Highway, and Sanitary District #4), with each department offering its own sub-services including online payments, forms, and information.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Services Local law enforcement, patrol operations, ordinances enforcement, and public safety services provided to Town of Brookfield residents and businesses.
• Fire Department Services Fire protection, emergency response, fire protection plan review (E-Plan), and related public safety services for Town of Brookfield residents and businesses.
• Municipal Court Services Adjudication of municipal ordinance violations, driver's license and vehicle information services, and online payment of citations for Town of Brookfield.
• Parks & Recreation Programs Recreation programs, guides, special events, sponsorship opportunities, and park access (Marx Park, Wray Park, Brook Park) for Town of Brookfield residents and visitors.
• Sanitary District #4 Water & Sewer Services Water and sanitary sewer service delivery, billing, rate schedules, private well permits, and technical specifications for Town of Brookfield residents.
• Stormwater Utility District #1 Services Stormwater management and utility fee collection through Stormwater Utility District #1 for properties within the Town of Brookfield.
• Public Works / Highway Services Annual road program, technical specifications, yard waste drop-off, and winter readiness services for Town of Brookfield residents.
• Permits & Licensing Issuance of liquor, beverage operator (bartender), cigarette and tobacco, amusement device/vendor, massage establishment, dog, secondhand dealer/pawnbroker/jewelry dealer, and solicitor/door-to-door sales permits and licenses.
• Elections Administration Administration of local elections including absentee voting, candidate filings, election results, voter registration, poll worker applications, and voting district and polling location information.
• Development Services (Building, Zoning, Planning) Building and zoning code enforcement, commercial plan review, permit forms, planning and zoning administration, and town planning document publication for residents, businesses, and developers.
• Community Portal (Online Utility Billing & Account Management) Online resident portal allowing Town of Brookfield residents to create accounts and manage utility billing online.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• John's DisposalcoreOthersJohn's Disposal provides garbage collection and recycling services for Town of Brookfield residents. Collection schedules are managed through the company, with waste pickup services provided on a weekly basis. The partnership enables residential waste management services for the community.
• Keystone ClickminorOthersWebsite development and maintenance partner responsible for the Town of Brookfield official website. The company provides digital platform services for the municipality's online presence.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Town of New Berlin, Wisconsin: Waukesha County municipality of comparable suburban character and population scale, offering the same municipal service portfolio including water utility, public works, and development services.
• City of Brookfield, Wisconsin: Adjacent municipality in Waukesha County serving the same metropolitan area. Directly comparable in service mix (public works, police, fire, utilities, parks, permits) and resident base characteristics, making it the most direct functional peer for benchmarking operations and budget.
• Town of Menomonee Falls, Wisconsin: Nearby Waukesha County town of similar suburban profile, providing the same core municipal services (public works, sanitary district, permits, parks). Directly comparable for service delivery, staffing scale, and utility district structure.
• Town of Waukesha, Wisconsin: Adjacent town in the same county with overlapping service territory and similar resident demographics. Comparable in scale of public works operations and utility service delivery model.
• City of Muskego, Wisconsin: Waukesha County municipality with similar population range and service mix including water utility, public works, parks, and development services. Comparable scale and operating model.
• Town of Germantown, Wisconsin: Washington County suburb of Milwaukee with comparable municipal structure, including sanitary district, public works department, and parks and recreation programming.
• Town of Elm Grove, Wisconsin: Small Waukesha County municipality with similar suburban residential character and a comparable municipal service footprint. Useful peer for small-town staffing and budget benchmarking.

Others

• CivicPlus: Vendor of municipal government websites and resident engagement platforms. Comparable as the technology/ecosystem enabler powering digital government services of the type Town of Brookfield delivers through its community portal.

Broad incumbents

• Wisconsin Department of Administration: State-level government administration that sets policy and funding frameworks affecting Town operations. Broader incumbent governing the regulatory and intergovernmental funding environment the Town operates within.
• Waukesha County, Wisconsin: County government that the Town is nested within, providing shared services (county highways, sheriff back-up, health, land records) and intergovernmental revenue. Comparable as a broader public-sector administrator in the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/twnbrookfieldwi
• Facebookfacebook.com/townofbrookfield
• LinkedInlinkedin.com/company/town-of-brookfield

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Brookfield