The Refuge, A Healing Place

What The Refuge, A Healing Place does

The Refuge, A Healing Place is a residential addiction and trauma treatment center founded in 2003 and operating as a subsidiary of Acadia Healthcare Company, Inc. The facility is situated on a 94–96 acre campus within Florida's Ocala National Forest in Ocklawaha, FL, and provides multi-level care including medical detoxification, residential treatment, partial hospitalization (PHP), and relapse prevention programming. It treats adults with PTSD, trauma, substance abuse, process addictions, depression, anxiety, bipolar disorder, self-injury, and co-occurring disorders, with two specialized sub-programs: The Oak House (a 16-bed standalone eating disorder program) and the Service Resiliency Unit (SRU) for military personnel and first responders.

The center's underlying technology consists of evidence-based therapeutic modalities delivered by licensed clinical staff, including cognitive behavioral therapy (CBT), 12-Step ideology, EMDR, DBT, individual and group counseling, and proprietary clinical assignments (Timeline Assignment, Body Map Assignment, Trauma Egg Assignment, Cinema Therapy). Administrative technology stack includes BestNotes (patient portal), Personapay (billing), Surescripts (medication history), and Google Analytics. The facility is CARF-accredited, HIPAA and 42 CFR Part 2 compliant, and holds NAADAC membership and First Responders/LGBTQIA+ Inclusive Treatment designations.

The Refuge operates on a fee-for-service revenue model primarily funded through commercial insurance reimbursement. It is in-network with Aetna, Blue Cross Blue Shield, Carelon Behavioral Health, Multiplan, and Tricare, accepts out-of-network benefits, and offers self-pay options, but explicitly does not accept Medicare or Medicaid. Patient acquisition runs through a hybrid GTM combining professional referral networks (physicians, therapists, interventionists), direct admissions, free anonymous online self-assessments, CE-accredited professional workshops, and community education partnerships including The Jason Foundation Affiliate Office for youth suicide prevention.

Name

The Refuge, A Healing Place

Legal name

The Refuge, A Healing Place

Website

https://therefuge-ahealingplace.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

The Refuge, A Healing Place is a residential addiction and trauma treatment center in Ocklawaha, Florida, treating adults with PTSD, eating disorders, substance abuse, and co-occurring disorders through residential, PHP, and detox programs. It operates as a subsidiary of Acadia Healthcare.

Ownership category

akta.pro rank

Product category

Residential Addiction Treatment

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Rehabilitation & Recovery Retreats (Physio, Post-Op, Pain Management) (THAGAMAG), Holistic & Alternative Therapy Retreats (Naturopathy, Energy Work) (THAGAMAI), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Residential addiction treatment
• Behavioral health services
• Trauma recovery programs
• Medical detoxification
• Mental health treatment

Headquarters

HQ city

Ocklawaha

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Residential Treatment Services: The primary revenue stream is residential treatment programs where clients pay for room, board, and clinical programming. The facility is in-network with select insurers (Aetna, Blue Cross Blue Shield, Carelon Behavioral Health, Multiplan, Tricare) and also accepts out-of-network benefits, billable through standard insurance reimbursement. Self-pay options are available. Medicare and Medicaid are explicitly not accepted.
2. Partial Hospitalization Program (PHP): A day or night treatment program (PHP) offered as a step-down or standalone level of care, generating revenue through insurance billing at PHP reimbursement rates.
3. Medical Detoxification Services: Medically supervised detoxification services billed as part of the residential stay or as a separate episode, typically covered by insurance plans that include substance abuse treatment benefits.
4. Professional Referrals and Alumni Services: Ongoing alumni support, family week programming, and continuing care services contribute to client retention and word-of-mouth referrals that drive new admissions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

The Refuge, A Healing Place operates a residential behavioral-health treatment campus that provides medical detoxification, residential treatment, partial hospitalization, and relapse-prevention programs for adults with substance use and co-occurring disorders. Specialized tracks include an eating-disorder program (Oak House) and a military/first-responder program (SRU), all delivered on a 90+ acre campus within the Ocala National Forest in Ocklawaha, Florida.

Product overview

The Refuge, A Healing Place is a residential addiction and trauma treatment center offering a comprehensive suite of interconnected programs. The core offering includes Residential Treatment, Medical Detox, Partial Hospitalization Program (PHP), and Relapse Prevention, supplemented by specialized programs for eating disorders (The Oak House, a 16-bed standalone program) and military/first responders (Service Resiliency Unit). Treatment addresses PTSD/trauma, substance abuse, process addictions, depression, anxiety, bipolar disorder, self-injury, and anorexia. The center provides online assessment tools for various conditions and offers holistic therapies including Cinema Therapy, yoga, and meditation. The facility is located on 90+ acres in the Ocala National Forest. The organization is part of Acadia Healthcare and is CARF accredited.

Differentiator

Problem solved

Functional benefit

Brands

• Oak House at The Refuge: A 16-bed standalone eating disorder treatment program

Products and services

• Residential Addiction Treatment Program On-campus residential program providing 24/7 structured care for adults with substance use disorder and co-occurring conditions, integrating evidence-based individual and group therapies with holistic support on a 90+ acre campus.
• Medical Detoxification Medically monitored detoxification for individuals in acute withdrawal from substances, providing safe stabilization before transition into residential or lower levels of care.
• Partial Hospitalization Program (PHP) Day-program level of care providing intensive therapy and structure during the day while patients return to supportive housing, typically used as a step-down from residential treatment.
• Relapse Prevention Program Residential program tailored for individuals with a history of relapse, combining evidence-based relapse-prevention strategies with recovery-oriented clinical and peer support.
• Oak House Eating Disorder Program Specialty residential program (Oak House) addressing eating disorders alongside co-occurring substance use and trauma in adults requiring intensive, integrated treatment.
• SRU Military and First Responder Program Specialty residential program (SRU) providing culturally attuned treatment for active-duty military, veterans, and first responders experiencing addiction, PTSD, and co-occurring behavioral health conditions.

Quantifiable outcome

• 85% of alumni reported utilizing skills gained in treatment with a decrease in trauma symptoms at 1-year post-discharge follow-up
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Complete Comfort Heating, Air and PlumbingminorOthers · 12 May 2026Complete Comfort Heating, Air and Plumbing, a family-owned HVAC and plumbing service provider in Indianapolis, donated more than 1,200 pounds of shelf-stable food to The Refuge's food pantry in Greenwood, Indiana. The donation was organized as a food drive where customers who contributed non-perishable items received free maintenance services. Note: This 'The Refuge' appears to be a distinct food pantry entity separate from the Ocklawaha, FL treatment center — this partnership may represent a community relations initiative or a separate affiliated organization.
• The Jason Foundation, Inc. (JFI)coreStrategic or Co-development Partner · 14 December 2020The Jason Foundation, a non-profit organization dedicated to fighting youth and young adult suicide through educational programs, opened an affiliate office at The Refuge, A Healing Place in Ocklawaha, Florida. The affiliate office serves as a community hub where parents, teachers, guidance counselors, students, churches, and community organizations can obtain free educational materials and learn about JFI's training programs. The partnership addresses youth suicide prevention — a leading cause of preventable death — with 15.6% of Florida high school youth reporting serious suicidal ideation in a recent CDC survey.
• Twelve Oaks Recovery CenterminorStrategic or Co-development Partner · 14 December 2020Twelve Oaks Recovery Center, a leading provider of comprehensive treatment for adults struggling with substance use disorders and co-occurring mental health concerns on Florida's Emerald Coast (Navarre, FL), co-hosted the Jason Foundation affiliate office opening with The Refuge, sharing the JFI affiliate designation. Both facilities are operated within the Acadia Healthcare network and collaborate on community suicide prevention initiatives.
• Acadia Healthcare (Parent Company)coreOthersThe Refuge is operated as a subsidiary of Acadia Healthcare Company, Inc., one of the largest providers of behavioral healthcare services in the United States. Acadia Healthcare provides corporate compliance oversight, human resources administration, ethics and compliance hotline, equal opportunity employment policies, and operates a centralized compliance program and Code of Conduct that applies to all affiliated facilities including The Refuge.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Hazelden Betty Ford Foundation: Largest nonprofit addiction treatment provider in the U.S., operating residential programs for SUD and co-occurring mental health conditions. Comparable to The Refuge as a nationally recognized residential SUD/trauma treatment center with CARF-level accreditation and integrated trauma/addiction programming.
• American Addiction Centers: Multi-state operator of residential and outpatient addiction treatment facilities with insurance contracts across major payors. Comparable to The Refuge as a multi-program residential SUD provider accepting commercial insurance, though AAC operates at significantly greater scale.
• McLean Hospital: Harvard-affiliated psychiatric hospital offering residential and inpatient treatment for substance use, eating disorders, trauma, and co-occurring conditions. Comparable to The Refuge in scope (SUD, eating disorders, trauma, co-occurring disorders) and clinical rigor, though operating at academic-medical-center scale.

Direct peers

• Promises Behavioral Health: Residential and outpatient addiction treatment operator with multiple facilities, offering trauma-informed care and co-occurring disorder treatment. Comparable to The Refuge as a residential SUD provider with trauma specialization and major commercial insurance contracts.
• Caron Treatment Centers: Nonprofit residential addiction treatment center headquartered in Wernersville, PA, treating SUD and co-occurring disorders including trauma. Directly comparable to The Refuge in scope (residential SUD + co-occurring), patient acuity, and use of evidence-based modalities with a secluded campus setting.
• Lakeview Health: Florida-based residential addiction and co-occurring disorder treatment provider offering gender-specific programs in Jacksonville. Comparable to The Refuge in Florida footprint, residential SUD/co-occurring model, and integration of trauma-focused therapy.
• Cottonwood Tucson: Residential behavioral health treatment center in Arizona specializing in trauma, PTSD, eating disorders, and addiction. Comparable to The Refuge as a dual-diagnosis residential program treating trauma, eating disorders, and SUD with comparable specialized programming.
• Talbott Recovery Campus: Atlanta-based residential addiction treatment center specializing in professionals (doctors, nurses, lawyers, executives) with co-occurring disorder treatment. Comparable to The Refuge as a residential SUD facility with trauma integration and CARF-accredited programming.
• Center for Discovery: Multi-state residential and outpatient treatment provider specializing in eating disorders with co-occurring SUD treatment. Comparable to The Refuge through The Oak House program in dedicated eating disorder residential care with co-occurring mental health services.
• Twelve Oaks Recovery Center: Florida-based residential and outpatient addiction treatment center on the Emerald Coast, also an Acadia Healthcare subsidiary. Sister facility to The Refuge within the Acadia network with overlapping programming, payor contracts, and Jason Foundation affiliate partnership.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/therefuge_fl
• YouTubeyoutube.com/user/RefugeAHealingPlace
• Facebookfacebook.com/therefugeahealingplace
• LinkedInlinkedin.com/company/the-refuge-a-healing-place

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Refuge, A Healing Place