What Netware does

Netware Brasil (Netware Telecomunicacoes e Informatica) is a privately held Brazilian telecommunications and IT services company founded around 2001, headquartered in Campo Grande, Mato Grosso do Sul, with 51-100 employees and eight physical offices spanning Mato Grosso do Sul (Campo Grande, Corumbá, Aquidauana, Dourados, Três Lagoas), São Paulo (Campinas) and Rio de Janeiro (Niterói, Cabo Frio). The company is an Anatel-licensed telecommunications operator, allowing it to legally provide Internet, Intranet and fixed telephony services, and it operates a proprietary modern Data Center that underpins its cloud-based offerings.

Its product portfolio is delivered as an integrated bundle rather than standalone point products: licensed connectivity (dedicated links, FTTH broadband, LAN-to-LAN and optical-ring intranets); corporate Wi-Fi with LGPD/Marco Civil-compliant Captive Portal (with Mambo API integration); cloud telephony (PABX Vox Blue); WhatsApp business attendance (UPChannel) with virtual attendant and multi-user handling; cybersecurity (firewall, SSL VPN, 24/7 SOC, MDR); and physical security (video monitoring with intelligent analysis and personal/vehicle access control). The Captive Portal functions as a hub, collecting consent-based visitor data, running promotional media and satisfaction/NPS surveys, and exposing data to client systems via API.

Netware runs a sales-led, B2B-focused go-to-market targeting four segments — large enterprises, government/public sector, small and medium businesses, and retail — through direct field sales via its branch offices, complemented by a national network of channel partners and service providers. Revenue is generated primarily through recurring monthly subscriptions and managed-service contracts (telecom links, cloud communications, cybersecurity monitoring, video surveillance monitoring), with pricing conducted on a quote basis rather than published tiers. Marketing is direct and inbound via the company website, WhatsApp Business and contact forms, with no public pricing, no disclosed customer logos and no disclosed revenue or funding data.

Name

Netware

Legal name

Netware Brasil

Website

https://netwarebrasil.com.br

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Netware Brasil is an Anatel-licensed Brazilian telecom and IT services provider offering connectivity, cybersecurity, cloud communications, Wi-Fi captive portal, video monitoring and access control to enterprises, government, SMBs and retail clients across eight branch offices.

Ownership category

akta.pro rank

Product category

Managed Telecommunications and IT Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Network Architecture & Design Services (BPAEAEAA), NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand) (HDAIAIAH), Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ)

Keywords

• Telecommunications services
• Managed cybersecurity
• Cloud telephony
• Internet connectivity
• Network infrastructure

Headquarters

HQ city

Campo Grande

HQ country

Brazil

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Telecommunications Services: Licensed telecommunications operator (Anatel) providing internet links (dedicated, FTTH broadband, dual approach), intranet solutions (LAN to LAN, optical ring network), and fixed telephony services. Revenue generated through recurring service subscriptions for connectivity.
2. Wi-Fi Network Solutions: Corporate Wi-Fi network infrastructure and management, including captive portal, visitor data collection, promotional campaigns, and satisfaction surveys. Revenue from service implementation and ongoing management fees.
3. Cybersecurity Services: Firewall, SOC monitoring (24/7), MDR services, security consulting, SSL VPN for remote access, compliance services (LGPD), and help desk support. Revenue through subscription-based security services and professional services engagements.
4. Video Monitoring and Access Control: Integrated video surveillance, access control systems (personnel and vehicle), alarm monitoring, and security system design. Revenue from equipment sales, installation, and monitoring service subscriptions.
5. WhatsApp Business Platform: UPChannel platform for WhatsApp business communication, offering virtual attendant, multi-attendant handling, automation, and analytics. Flexible plans for businesses of all sizes.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Netware Brasil is an Anatel-licensed telecommunications operator and managed IT services provider that sells dedicated internet links, FTTH broadband, LAN/WAN intranet solutions, and fixed telephony to business customers. It complements connectivity with subscription-based cybersecurity (firewall, SOC, MDR, SSL VPN), cloud communications (PABX Vox Blue, UPChannel WhatsApp platform), Wi-Fi with LGPD-compliant captive portal, and physical security (video monitoring and access control), all hosted on its own Data Center.

Product overview

Netware offers a comprehensive portfolio of technology and communication solutions for businesses of all sizes. The product suite includes: UPChannel (WhatsApp attendance platform) for automated customer service; Firewall & Security for cyber threat protection and SOC monitoring; Internet & Intranet connectivity services as an Anatel-licensed operator; Wi-Fi network solutions with captive portal; Video Monitoring with intelligent analysis; PABX Cloud Vox Blue for cloud telephony; Access Control (personal and vehicle); and Fixed Telephony. These solutions are designed to work both independently and as an integrated ecosystem, particularly leveraging the Captive Portal as a central platform for Wi-Fi access management and customer data collection.

Differentiator

Problem solved

Functional benefit

Products and services

• UPChannel (Plataforma de Atendimento WhatsApp) WhatsApp attendance platform enabling businesses to provide 24/7 automated customer service with a virtual attendant, multi-attendant support, chat history, satisfaction surveys, and process automation for billing, tracking, and order inquiries.
• Firewall & Information Security Network security solution providing real-time internet traffic monitoring, application visibility, cyber threat protection, SOC monitoring (24x7), MDR services, SSL VPN for secure remote access, and LGPD compliance support.
• Internet & Intranet Licensed telecommunications operator services including dedicated internet links, FTTH broadband, intranet with LAN-to-LAN connectivity, active optical ring networks, and fixed telephony delivered to enterprise, government, and SMB customers.
• Wireless LAN Wi-Fi Network Solutions Corporate Wi-Fi network solution that transforms Wi-Fi into a business and customer-engagement tool with a dynamic captive portal, LGPD-compliant data collection, promotional campaigns, satisfaction surveys, and 360-degree management.
• Captive Portal Cloud-based Wi-Fi access management platform providing visitor data capture with LGPD consent, promotional media display, user redirection, satisfaction surveys, NPS tracking, and API integration for system connectivity.
• Video Monitoring Integrated video monitoring system combining access control, alarm monitoring, security cameras with real-time remote viewing, onsite or cloud storage, and intelligent video analysis for threat detection.
• PABX em Nuvem Vox Blue Cloud-based PBX telephony system offering flexibility, mobility, rapid information access, high-quality communication, and instant scalability for enterprises of all sizes.
• Access Control (Personal and Vehicle) Intelligent access control system combining electronic equipment with trained professionals for physical and logical security, including identification devices, alarm monitoring, security cameras, and hybrid solutions for all business sizes.
• Fixed Telephony Fixed telecommunications service providing voice transmission and signaling for efficient communication between fixed points, offering stable connections, superior audio quality, and business credibility.

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Algar Telecom: Brazilian regional telecom operator offering broadband, fixed telephony, data center, and enterprise IT/security services — a larger version of Netware's integrated ICT-plus-carrier model.
• Alares Internet: Brazilian regional fiber operator serving interior municipalities with broadband and business connectivity, similar to Netware's regional ISP positioning.
• Vero Internet: Regional Brazilian broadband provider serving interior states, comparable to Netware's geographic and product footprint but in different territories.

Broad incumbents

• TIM Brasil: National telecom operator providing connectivity and enterprise ICT services, a broad incumbent competing across Netware's telecom segments.
• Vivo (Telefônica Brasil): National telecom carrier offering broadband, fixed/mobile telephony, cloud, and security services across Brazil, competing broadly with Netware's connectivity and enterprise portfolio.
• Claro Empresas: National carrier with enterprise connectivity, cloud, and managed security offerings that overlap Netware's B2B services at national scale.

Direct peers

• Brisanet: Brazilian regional fiber ISP and Anatel-licensed operator serving businesses and consumers, directly comparable to Netware's connectivity core.
• Unifique: Regional Brazilian fiber ISP providing broadband, telephony, and value-added services to residential and business customers, mirroring Netware's carrier model.
• Desktop: Regional Brazilian broadband/fiber operator in São Paulo state offering internet and business connectivity, overlapping Netware's ISP and enterprise services.

Others

• Sinch (WhatsApp Business): Provider of WhatsApp Business and conversational messaging platforms, thematically adjacent to Netware's UPChannel WhatsApp attendance product.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/netware-telecomunicacoes-e-informatica

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netware