What Infokom does

PT Infokom Elektrindo (Infokom) is an Indonesia-based ICT solutions provider founded in 1998 and operating as a subsidiary of MNC Media Group. The company delivers integrated connectivity and managed IT services across the Indonesian archipelago, serving government agencies, banks, utilities, military institutions, and enterprises through four core product lines: VSAT Solutions (satellite-based internet using Ka-Band, Ku-Band, and C-Band via a Sunter hub with 11-meter antenna), INET Solutions (terrestrial fiber, ethernet, and radio-link connectivity), ICT Solutions (managed services including IT applications, digital signage, ATM management, and data center/DRC), and Ocean Connect (maritime satellite connectivity for global seafaring operations).

Underlying technology is anchored by a proprietary satellite hub in Sunter, North Jakarta, supported by partnerships with Newtec (MxDMA return technology), Intel (smart infrastructure and IoT), and Huawei (cloud and hardware). Infokom operates more than 600 remote VSAT stations across 250+ 3T (Terdepan, Terluar, Tertinggal) locations and holds ISP and Jartup licenses alongside a full ISO certification suite. Complementary offerings include the patented MPV digital advertising platform, APSTV airport media network across 12 Angkasa Pura II airports, and the AMR-WILIS automatic meter reading system.

The business model combines recurring subscription revenue (VSAT, INET, Ocean Connect) with managed services contracts and advertising sales. Go-to-market is primarily direct enterprise field sales, supplemented by the BAKTI Kominfo USO channel for 3T deployments and event-driven demand generation (ICT Enablement Days, APSCC, IDCon). Pricing is quote-based and not publicly disclosed. Principal customers include BAKTI Kominfo, Bank Papua, Bank SULSELBAR, Pusinfolahta TNI, PT PLN, and PT Angkasa Pura Solusi.

Name

Infokom

Legal name

PT Infokom Elektrindo

Website

https://infokom.id

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

PT Infokom Elektrindo is an Indonesia-based subsidiary of MNC Media Group providing satellite (VSAT), terrestrial, and maritime connectivity plus managed ICT services to government, banking, military, utilities, and enterprise clients across the Indonesian archipelago.

Ownership category

akta.pro rank

Product category

Telecommunications and ICT Services

NAICS

Satellite Telecommunications (517410), Satellite Telecommunications (5174), Computer Systems Design and Related Services (54151), Navigational Services to Shipping (488330)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373), Communications Equipment, Nec (3669)

akta.pro primary industry

Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB)

akta.pro secondary industries

Satellite Broadband Terminals & Gateways (VSAT/LEO CPE) (HDAFAIAM), NTN-Enabled Emergency, Government & Defense Communications (Public Safety, Tactical, Resilience) (HDAIAJAJ), Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Satellite connectivity services
• Terrestrial network solutions
• Managed ICT services
• Digital advertising platforms
• Maritime communications solutions

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. VSAT Solutions: Satellite-based data communication and internet services providing wide coverage across rural and maritime areas using Ka-Band, Ku-Band, and C-Band technologies. Revenue is generated through service contracts with government and enterprise customers.
2. INET Solutions: Terrestrial network-based data communication and internet solutions using ethernet, fiber optic, and radio link technologies for enterprise customers requiring high-bandwidth connectivity.
3. ICT Solutions: Managed IT services including IT apps, digital signage, ATM management, and data center/colocation services. Provided as managed services contracts to enterprise and government clients.
4. Digital Advertising (MPV and APSTV): Digital advertising solutions including the patented MPV (Multiple Page Views) platform and APSTV airport digital TV network across 12 airports under Angkasa Pura II, generating advertising revenue from brands and advertisers.
5. Ocean Connect: Maritime satellite connectivity services providing stable global maritime coverage using latest satellite technologies, generating recurring service revenue from maritime industry clients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

PT Infokom Elektrindo delivers integrated information and communication technology (ICT) solutions spanning satellite-based VSAT communications, terrestrial fiber/radio networks, managed IT services, and digital advertising. Its portfolio serves government, enterprise, banking, and maritime customers across Indonesia's archipelago via four core product lines: VSAT Solutions, INET Solutions, ICT Solutions, and Ocean Connect, supplemented by proprietary digital media offerings such as the patented MPV advertising tool and APSTV airport digital TV network.

Product overview

PT Infokom Elektrindo offers an integrated ICT solutions portfolio comprising four core products: VSAT Solutions (satellite-based internet), INET Solutions (terrestrial/fiber connectivity), ICT Solutions (managed IT services), and Ocean Connect (maritime connectivity). These products serve government and enterprise sectors across Indonesia's archipelago, with supplementary offerings including digital advertising (MPV), airport TV services (APSTV), and utility meter reading systems (AMR-WILIS). The portfolio is delivered through their satellite hub infrastructure in Sunter, Jakarta, and supports 24/7 customer service monitoring.

Differentiator

Problem solved

Functional benefit

Brands

• Infokom VSAT Solutions: Satellite-based data communication and internet services with wide coverage for rural and maritime areas
• Infokom INET Solutions
• Infokom ICT Solutions
• Infokom Ocean Connect
• Infokom Digital Advertising
• APSTV
• MPV (Multiple Page Views)
• AMR-WILIS
• Akses Internet Rakyat (AIR)

Products and services

• Infokom VSAT Solutions Satellite-based data communication and internet service with wide coverage reaching rural and maritime regions, utilizing Ka-Band, Ku-Band, and C-Band satellite technologies with flexible bandwidth options and real-time service monitoring. For government, banking, and enterprise customers needing connectivity in remote locations.
• Infokom INET Solutions Terrestrial network-based data communication and internet solutions providing high-bandwidth ethernet, fiber optic networks, and radio link connectivity for stable internet access in enterprise environments.
• Infokom ICT Solutions Comprehensive information processing, management, and transfer solutions including customized IT applications, digital signage, ATM management, and data center and disaster recovery center services for enterprise and government clients.
• Infokom Ocean Connect Maritime connectivity solution providing stable internet access for maritime regions worldwide using Ku-Band and C-Band satellite technology with gyroscopic antennas for stable ocean connectivity. For shipping, fisheries, and offshore operators.
• Infokom Digital Advertising (MPV) Creative digital media advertising solution featuring the patented Multiple Page Views (MPV) tool for product promotion through media placement in strategic locations such as TV, newspapers, news portals, and social media. For brand owners, advertising agencies, and media buyers.
• APSTV (Your Travel Companion) Digital television service at airports featuring 65-inch smart displays with IPTV system and online digital media services for passenger entertainment and advertising across 12 Angkasa Pura II airports.
• AMR-WILIS Automatic Meter Reading system for centralized and automatic electronic meter data collection from remote locations via GSM/GPRS communication networks, achieving 99.9% data validity. For power utilities and large contract customers.

Quantifiable outcome

• MPV (Multiple Page Views) delivers 3x more visits compared to standard digital advertising
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Ten partnerships are on record, tiered core, major and minor.

• Huawei Cloud and Huawei EquipmentcoreTechnology or Integration · 23 November 2022Partnership with Huawei Cloud and Huawei Equipment for ICT Enablement Days events covering products, services, and latest ICT technologies including cloud and hardware. Events conducted as series featuring Huawei's commercial market opportunities and next ICT solutions. Huawei represented by Commercial Market Partner Development Director Pudja Unggul and Presales Product Riki Irawan.
• Intel CorporationcoreStrategic or Co-development Partner · 4 October 2022Memorandum of Understanding signed on October 4, 2022, at MNC Convention Hall Jakarta, for Smart Infrastructure Digital Transformation. Focus areas include ICT development for IoT sectors (banking, agriculture), Lido Special Economic Zone (SEZ) as an ICT and Smart Infrastructure use case reference site, and potential Intel R&D facility development in Lido Technopark. Infokom serves as Key Technology Enabler. Intel represented by Corporate Vice President Steve Long; Infokom by CFO Rachmat Nurhadi and Managing Director Widhy Nugroho; witnessed by MNC Group Executive Chairman Hary Tanoesoedibjo.
• Bank PapuamajorStrategic or Co-development Partner · 25 February 2020Partnership for data communication services and managed services signed February 25, 2020, in Jayapura Papua. Infokom VSAT Solutions supports Bank Papua's branch expansion across Papua, including connectivity for cash offices at remote locations like Pulau Roon. Supports Bank Papua's plan to open 3 branches by end of 2020 and PON 2020 event promotion.
• NewteccoreTechnology or Integration · 9 May 2017Strategic partnership with Newtec (EU-based satellite technology company) to deploy broadband connectivity across all of Indonesia. Uses Newtec's MxDMA return technology combining best elements of SCPC and MF-TDMA for on-demand bandwidth allocation and efficiency of 2.9-3.6 bit/Hz. Infokom implemented the 11-meter antenna hub system at Sunter hub with Newtec HUB technology. Joint knowledge sharing activities conducted on MRC Technology at Newtec Hub. Newtec is referred to as official business partner.
• PT Angkasa Pura SolusicoreStrategic or Co-development Partner · 13 June 2016Strategic partnership signed June 13, 2016, at Soekarno Hatta Airport, for Creative Digital Media exclusive strategic business partnership. Product APSTV (Airport Digital TV) deployed across airports under PT Angkasa Pura II, with 141 screens initially across 12 airports, expanding to 204. Angkasa Pura Solusi is a subsidiary of PT Angkasa Pura II (state-owned airport operator). Infokom serves as exclusive strategic digital business partner for integrated advertising media.
• MNC GroupcoreOthersPT Infokom Elektrindo is a subsidiary of MNC Media Group. The parent company provides media ecosystem, cross-promotional opportunities, corporate governance, and strategic direction. MNC Group is owned by Hary Tanoesoedibjo. Infokom leverages MNC Group's media assets including iNews TV, MNC newspapers, and event venues.
• BAKTI Kominfo (Badan Aksesibilitas Telekomunikasi dan Informatika)coreChannel Partner/ Reseller/ DistributorPartnership with BAKTI (Badan Aksesibilitas Telekomunikasi dan Informatika), Ministry of Communication and Informatics Indonesia, for USO (Universal Service Obligation) programs. Infokom provides internet access and VSAT solutions for schools, health centers, and government offices in 3T (Terdepan, Terluar, Tertinggal) regions under the Akses Internet Rakyat (AIR) program.
• PT VarnionminorOthersPT Varnion is a Network Access Provider (NAP) and co-participant in Matrix Futsal Championship 2017 alongside Infokom's futsal team.
• PT FastelminorOthersPT Fastel is a Network Access Provider (NAP) and co-participant in Matrix Futsal Championship 2017.
• Bank SULSELBAR (Sulawesi Selatan Barat)majorChannel Partner/ Reseller/ DistributorPartnership to provide satellite-based data communication and internet services connecting mobile banking vehicles (Mobil OTO Kas Keliling) with Bank SULSELBAR headquarters. 10 mobile units deployed in February 2017 across South Sulawesi region.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Telkomsat: Subsidiary of Telkom Indonesia operating satellite capacity and VSAT/managed connectivity services across Indonesia. Most directly comparable peer — same VSAT/enterprise satcom offerings, same government/enterprise customer base, similar 3T-region USO participation.
• Biznet: Indonesian ISP and fiber operator serving enterprise and residential customers with high-bandwidth connectivity. Directly competes with Infokom's INET Solutions terrestrial enterprise offering.
• Link Net (First Media): Indonesian fixed broadband and enterprise connectivity provider. Comparable as a domestic peer in enterprise data communication and ICT services.
• Speedcast: Global provider of remote communications and IT services, particularly for maritime and offshore. Directly comparable to Infokom's Ocean Connect maritime VSAT business model and target customers.
• Marlink: Global maritime and enterprise satellite connectivity specialist. Closely comparable to Infokom Ocean Connect in maritime VSAT delivery, technology (gyroscopic antennas, Ku/C-Band), and target shipping/offshore customers.

Broad incumbents

• Indosat Ooredoo Hutchison: Major Indonesian mobile network operator with enterprise connectivity, managed services, and government contracts. Comparable as a broad incumbent offering enterprise ICT and connectivity solutions overlapping Infokom's INET/ICT Solutions portfolios.
• Telkom Indonesia: Largest Indonesian telco with fixed, mobile, satellite (via Telkomsat), and enterprise ICT services. Competes with Infokom across terrestrial, satellite, and managed services for government and enterprise accounts.
• XL Axiata: Major Indonesian mobile operator with growing enterprise ICT and managed services. Comparable as a broad incumbent in enterprise connectivity serving banks and corporates across Indonesia.
• Hughes Network Systems: Global VSAT technology leader and managed network services provider for enterprise and government. Comparable as a broad incumbent in satellite broadband terminals, hub systems, and managed VSAT services.
• SES Networks: Global satellite operator providing connectivity (including O3b MEO) for enterprise, maritime, and government. Comparable as a broad incumbent in non-terrestrial managed connectivity serving similar end-markets as Infokom.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/infokomelektrindo
• Xx.com/info_infokom
• Facebookfacebook.com/infokomelektrindoofficial

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infokom