ISC
ISC is a Chilean IT services company founded in 1987 that delivers managed IT, cybersecurity, custom software, and data backup to enterprise customers in banking, telecom, government, and logistics, primarily in Chile.
- Company typePrivate
- Founded1987
- HeadquartersProvidencia, Argentina
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ISC does
ISC (Ingeniería, Servicios y Comunicaciones) is a Chilean IT services company founded in 1987 and headquartered in Santiago (Providencia), with 11-50 employees and over 30 years of operating history. The company delivers a portfolio of managed IT services, cybersecurity, custom software development, data backup, and digital communications to enterprise and mid-market customers in banking, telecommunications, government, logistics, manufacturing, and retail. Revenue is generated through a mix of managed services contracts (multi-tier L1/L2/L3 support, 24/7 monitoring), project-based professional services for custom software, and channel resale of third-party technology platforms (Druva, Cisco Meraki, Sophos, NetApp, NVIDIA, Cyrebro, Microsoft, AWS, Lansweeper, Veeam, VMware, WatchGuard).
The underlying technology stack combines ISC's proprietary capabilities with integrated vendor solutions. VALIDIA is ISC's own biometric identity verification product, offering facial recognition with liveness detection and NFC reading of Chilean national ID cards, exposed via API and operated from ISC's own Chilean datacenter to maintain in-country data residency. Ecofacturas+ is a proprietary high-volume transactional email dispatch platform capable of sending up to 200,000 emails per hour. ISC operates its own datacenter in Chile supporting backup, security operations, and identity verification workloads, and is certified to ISO/IEC 27001 for Information Security Management (TÜV Rheinland). The company operates wholly-owned subsidiaries Colibrí (web design and development) and Methodo (gastronomy management software) under the Grupo ISC umbrella.
Go-to-market is sales-led and consultative, with prospective customers requesting quotes through the 'Cotizar' page and direct contact. Marketing is largely content-driven (a Spanish-language cybersecurity blog series 'Ser o no ser hackeado' and related editorial) with webinars and events for top-of-funnel engagement. Pricing is not publicly disclosed; contracts are negotiated per engagement. Distribution is primarily domestic (Chile), with ISC acting as a regional reseller for global technology vendors.
ISC firmographics
Firmographics- Name
- ISC
- Legal name
- ISC SpA
- Website
- https://isc.cl
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ISC is a Chilean IT services company founded in 1987 that delivers managed IT, cybersecurity, custom software, and data backup to enterprise customers in banking, telecom, government, and logistics, primarily in Chile.
- Ownership category
- akta.pro rank
ISC industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Network Operations Outsourcing (NOC Services) (BPAEAMAD), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where ISC is headquartered
LocationHeadquarters
- HQ city
- Providencia
- HQ country
- Argentina
- HQ region
- Latin America
Offices1 record
Markets served
ISC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: ISC provides managed IT services (MSP) covering remote monitoring, platform administration, and multi-tier support (Level 1/2/3). Monitors customer platforms 24/7, manages alerts, applies proactive procedures, and administers platforms including cloud infrastructure, servers, email, and networking.
- Cybersecurity Services and Solutions: Cybersecurity offerings including endpoint protection, network security (DDoS, firewall, IDS/IPS), email security, DLP, backup and recovery, vulnerability assessments, and security awareness training. Services are delivered through a combination of proprietary capabilities and integrations with vendor solutions (Sophos, Cyrebro, Cisco Meraki).
- Custom Software Development: Bespoke software development services including frontend, backend, mobile, UX/UI design, system integration, and web development. Includes warranty period support and 24/7 specialized support. Revenue generated through project-based professional services contracts.
- Mass Email and Document Dispatch (Ecofacturas+): High-volume transactional email dispatch service for legally mandated and high-value business communications. Billed per usage/volume with speed up to 200,000 emails/hour. Revenue is usage-based and volume-driven.
- Data Backup Infrastructure and Services: Backup infrastructure services including local and cloud backup design, implementation, and monitoring. Provides backup services from ISC's datacenter and public clouds, supporting NetApp, Veeam, Pure Storage, and Druva platforms.
- Technology Resale and Distribution: Resale and distribution of third-party technology solutions including Druva (cloud backup), Cisco Meraki (networking), NetApp (storage), Sophos (security), and Nvidia (AI/GPU). Revenue generated through product licensing, subscriptions, and vendor partner agreements.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
ISC product offering
Product offeringCore offering
ISC delivers end-to-end managed IT services — including infrastructure management, cybersecurity, data backup, and custom software development — to Chilean enterprises from a Tier III datacenter under an ISO 27001 certified ISMS. On top of these services, ISC sells and operates its proprietary VALIDIA biometric identity verification platform (used for KYC and onboarding in banking, fintech, and government) and the Ecofacturas+ electronic invoicing and email-dispatch product. The company also acts as a value-added reseller of third-party technology products (Druva, Sophos, Cisco Meraki, Veeam, NetApp, Lansweeper, NVIDIA, Cyrebro) that it deploys and manages for clients.
Product overview
ISC (Ingeniería, Servicios y Comunicaciones) is a Chilean IT services company with over 30 years of experience providing managed IT services, cybersecurity, custom software development, and digital communication solutions. The portfolio is organized as a combination of ISC's own core service offerings — including managed IT (Servicios Gestionados TI), data backup (Respaldo de Información), cybersecurity, custom software development, the VALIDIA biometric identity verification product, Ecofacturas+ email dispatch, and graphic/web design — alongside a suite of third-party technology products that ISC resells and manages, including Druva inSync (cloud backup), Cyrebro (SOC platform), Cisco Meraki (cloud networking), NetApp (storage), Sophos (endpoint/network security), Lansweeper (IT asset management), NVIDIA AI solutions, and Veeam (backup). The company also operates its own datacenter in Chile and serves as a managed service provider for Microsoft cloud services.
Differentiator
Problem solved
Functional benefit
Brands
- VALIDIA: Biometric facial recognition and NFC reading service for identity verification operated from ISC's own datacenter in Chile.
- Ecofacturas+
- Cyrebro
- Colibrí
- Methodo
- Grupo ISC
- ISC Impact
Products and services
- Servicios Gestionados TI (Managed IT Services) 24x7 outsourced management of client IT infrastructure — servers, networks, storage, and operations — delivered from ISC's Tier III Chilean datacenter under an ISO 27001 certified ISMS. Targets Chilean banks, telcos, government agencies, and enterprises that need certified, in-country operations support.
- Ciberseguridad (Cybersecurity Services) Cybersecurity services for Chilean enterprises covering vulnerability assessments, endpoint and network protection (via Sophos and Cyrebro), and security monitoring. Designed for regulated organizations that require certified security handling.
- Respaldo de Información (Data Backup Services) Managed data backup and recovery services for enterprise clients, powered by ISC's deployment and operation of Druva inSync and Veeam technologies. Targets organizations that require certified, in-country data protection.
- Desarrollo de Software a la Medida (Custom Software Development) Bespoke software engineering — web applications, integrations, and digital platforms — delivered as project work for ISC's enterprise clients in banking, telecommunications, and government.
- VALIDIA ISC's proprietary biometric identity verification platform used for KYC, onboarding, and authentication in banking, insurance, fintech, and government contexts. Operates from ISC's ISO 27001 certified infrastructure with Chilean data residency.
- Ecofacturas+ ISC's proprietary electronic invoicing and mass email-dispatch product, with volume-based pricing tiers. Used by Chilean businesses to issue electronic invoices and run mass email communications.
- Diseño Gráfico y Diseño Web (Graphic and Web Design) Graphic design and web design services delivered through ISC's Colibrí subsidiary (Colibri Diseño Web), targeting clients that need brand and web presence work alongside their IT projects.
Quantifiable outcome
- Average identity verification time of ~5 seconds with VALIDIA
- +5 more outcomes
Companies that use ISC
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles2 records
ISC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature3 records
ISC partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, major and minor.
- Grupo Imagine (Microsoft Incubator/Accelerator)coreISC is a partner of Grupo Imagine, the Microsoft business incubator and accelerator in Chile, which develops, transforms, and enhances innovative technology-based ventures across the region. The partnership connects ISC to the Microsoft partner ecosystem and enables co-development of technology solutions.
- Microsoft (Azure, Microsoft 365, Cloud Services)coreISC is a managed service provider (MSP) for Microsoft Cloud services including Azure, Microsoft 365, and related cloud infrastructure. The company resells, implements, and manages Microsoft cloud solutions for Chilean enterprises.
- DruvacoreISC is a Premier partner and reseller of Druva cloud backup solutions. ISC markets, implements, and supports Druva inSync for enterprise backup, disaster recovery, and ransomware resilience in Chile. ISC highlights Druva's achievements including 4,000+ global enterprise customers and compliance with SOC 1/2/3, ISO 27001, PCI DSS, HIPAA, and FedRAMP.
- Cisco MerakicoreISC is a partner and reseller of Cisco Meraki networking solutions including wireless LAN, switches, firewall/SD-WAN, endpoint management, security cameras, and analytics. Solutions are marketed through ISC's website with product pages and quote requests.
- SophoscoreISC is a partner and reseller of Sophos cybersecurity products including Intercept X with EDR, Managed Threat Response, ZTNA, Firewall, Cloud Optix, and Sophos Central management platform. Solutions are promoted as next-gen security covering endpoints, network, and cloud.
- NetAppcoreISC is a partner and reseller of NetApp storage solutions. The partnership focuses on data management, backup using NetApp Snapshot technology, and storage optimization for enterprises, with NetApp's Data Fabric architecture spanning on-premises and cloud environments.
- NvidiamajorISC represents Nvidia technology for AI, data science, cloud computing, edge computing, and high-performance computing. Solutions target healthcare, retail, telecommunications, financial services, and industrial manufacturing sectors.
- CyrebrocoreISC is a partner of Cyrebro, integrating its SOC Interactive Platform with 24/7 monitoring, incident response, threat intelligence, SIEM optimization, threat hunting, and digital forensics capabilities into ISC's cybersecurity service offerings.
- Amazon Web Services (AWS)coreISC operates as a Premier AWS Storage Partner, providing AWS-based cloud infrastructure and services. Druva, which ISC distributes, is built on AWS with 10 regions and 99.95% availability SLA. ISC also implements Azure cloud solutions.
- LansweeperminorISC is a partner and reseller of Lansweeper IT asset management solutions, promoting the platform for IT inventory, software license management, network discovery, and cybersecurity risk visibility.
- VeeamminorISC is a partner and reseller of Veeam backup and recovery solutions, which complement ISC's data backup and information protection service offerings.
- VMwareminorISC partners with VMware for virtualization and cloud infrastructure solutions, listed among the technology brands represented on the company's main website.
- WatchGuardminorISC is a partner and reseller of WatchGuard network security solutions, listed among the technology brands represented on the company's main website alongside other security and infrastructure vendors.
- AteraminorAtera remote monitoring and IT management solutions are listed among ISC's technology brand partnerships on the company's website.
Scale indicators3 records
Recent moves6 records
Expansion highlights7 records
ISC competitors and assessment
Company assessmentDirect peers
- SONDA: SONDA is the largest Chilean-headquartered IT services and integration provider, offering managed services, cybersecurity, cloud, and application development to banking, government, and enterprise clients across Latin America. It is the most directly comparable domestic competitor to ISC.
- Trustwave: Global managed security services provider (MSSP) offering MDR, SOC, vulnerability management, and cybersecurity consulting. Directly comparable to ISC's cybersecurity/SOC service line (especially Cyrebro-integrated offerings) for enterprise and mid-market clients.
- Arctic Wolf: Specialized MDR/SOC provider delivering 24/7 monitoring, incident response, and security operations through a channel partner/MSP model. Comparable to ISC's bundled cybersecurity + SOC offering, though ISC also layers identity verification, backup, and managed IT.
- Coasin: Chilean IT services and integration company providing managed services, networking, security, and data center solutions to enterprise clients in Chile and the Andean region. Closely comparable domestic peer in geography, scale, and service mix to ISC.
Regional players
- Stefanini: Brazilian-founded global IT services and consulting firm with deep Latin American presence in managed services, cybersecurity, custom software, and digital transformation. Comparable to ISC in service mix, though at significantly larger scale across LatAm.
- TIVIT: Brazilian-based regional IT services and cloud provider offering managed services, cybersecurity, and digital business platforms across Latin America. Comparable to ISC in managed services delivery model and enterprise/government client focus within South America.
- Softtek: Mexican-founded IT services and digital transformation firm with extensive Latin American and global delivery. Comparable to ISC in providing managed IT, custom software, and application services to enterprise and regulated clients in LatAm markets.
Broad incumbents
- Logicalis: Global IT solutions and managed services provider operating across Latin America, specializing in networking, security, data center, and cloud services. Comparable to ISC in reselling Cisco, NetApp, and similar enterprise infrastructure technologies and delivering managed services.
- NTT Data: Global IT services and consulting leader with significant operations across Latin America providing managed services, cloud, cybersecurity, and systems integration to enterprise and government clients. Overlaps with ISC's enterprise IT services portfolio at larger scale.
- Globant: Argentine-founded global digital transformation and IT services firm with deep Latin American roots and enterprise clients in banking, telecom, and media. Comparable to ISC's custom software development and digital services for enterprise clients in Spanish-speaking markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ISC social profiles
Digital presenceISC compliance and trust
Trust signalCompliance10 records
ISC financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISC leadership team
Management profileNumber of profiles
Profiles4 records
ISC subsidiaries and ownership
Company hierarchySubsidiaries2 records
ISC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISC
What does ISC do?
ISC delivers end-to-end managed IT services — including infrastructure management, cybersecurity, data backup, and custom software development — to Chilean enterprises from a Tier III datacenter under an ISO 27001 certified ISMS. On top of these services, ISC sells and operates its proprietary VALIDIA biometric identity verification platform (used for KYC and onboarding in banking, fintech, and government) and the Ecofacturas+ electronic invoicing and email-dispatch product. The company also acts as a value-added reseller of third-party technology products (Druva, Sophos, Cisco Meraki, Veeam, NetApp, Lansweeper, NVIDIA, Cyrebro) that it deploys and manages for clients.
Is ISC a public or private company?
ISC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ISC founded?
ISC was founded in 1987. It employs 11 to 50 people.
Where is ISC based?
ISC is headquartered in Providencia, Argentina, in the Latin America region.
How does ISC make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services and Solutions, custom Software Development, mass Email and Document Dispatch (Ecofacturas+), data Backup Infrastructure and Services and technology Resale and Distribution.
Who are ISC's main competitors?
Direct peers on record are SONDA, Trustwave, Arctic Wolf and Coasin. Regional players are Stefanini, TIVIT and Softtek. Broad incumbents are Logicalis, NTT Data and Globant.
Does ISC have an API?
Yes. VALIDIA provides biometric identity verification services via API integration. Clients consume the services through API calls while ISC operates all underlying infrastructure. The API enables facial biometric capture, NFC document reading, verification against server-side databases, and returns verification results. The service is consumed programmatically as a managed service with no client-side data manipulation required.
What industry is ISC in?
ISC's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEAMAD, Network Operations Outsourcing (NOC Services). Its NAICS code is 54151 and its SIC code is 7370.