Hand of Mercy Health Care

What Hand of Mercy Health Care does

Hand of Mercy Health Care is a private, Maine-based behavioral health services organization headquartered at 30 Blueberry Rd, Portland, ME, with additional outpatient offices in Lewiston and Augusta. The organization delivers five core services: Adult Case Management, Adult Outpatient Therapy, Children's Case Management, Children Outpatient Therapy, and Substance Use Counseling. It serves two primary MaineCare-eligible populations — children from birth through age 21 with diagnosed mental health conditions, and adults with mental health conditions, developmental disabilities, chronic illnesses, or substance use disorders — through in-person, in-home, community-based, and telehealth modalities. According to the organization's website, more than 3,000 people have been served across its programs.

The organization's underlying technology stack is modest and consists of secure telehealth platforms, digital care coordination tools, and an electronic health record system for client notes and billing documentation. Its clinical methodology is anchored in evidence-based modalities including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing (MI), and Acceptance and Commitment Therapy (ACT), delivered by licensed mental health professionals. Marketed differentiators include culturally competent, client-centered care; coordinated care across families, schools, healthcare providers, and community agencies; and a 50+ resource library for clients and community members.

The business model is fee-for-service reimbursement from MaineCare (Maine's Medicaid program) for mental health and substance use counseling services. Hiring postings indicate therapist billable rates of $50–$60 per hour (depending on licensure status) and case manager compensation of $33/hour, implying tight operating margins consistent with state Medicaid behavioral health economics. The go-to-market is referral-driven: the organization accepts online referrals from individuals, families, healthcare providers, schools, and community partners, with stated partnerships with Maine DHHS and the Maine Crisis Line. No funding rounds, parent company, or institutional investors are disclosed in the source data, and the ownership structure is not publicly identified.

Name

Hand of Mercy Health Care

Legal name

Hand of Mercy Health Care

Website

https://homhealthcare.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hand of Mercy Health Care is a Maine-based, MaineCare-funded behavioral health services provider offering outpatient therapy, case management, and substance use counseling for children and adults across Portland, Lewiston, and Augusta, Maine.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

akta.pro secondary industries

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Outpatient mental health services
• Substance use counseling
• Case management services
• Behavioral health therapy
• Telehealth behavioral care

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. MaineCare Reimbursement: Fee-for-service reimbursement from MaineCare for mental health and substance use counseling services for eligible beneficiaries
2. Substance Use Counseling Services: Comprehensive substance use disorder treatment services billed through MaineCare

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Hand of Mercy Health Care delivers outpatient mental health and substance use treatment services through five interconnected programs: Adult Case Management, Adult Outpatient Therapy, Children's Case Management, Children Outpatient Therapy, and Substance Use Counseling. Services are provided in person at offices in Portland, Lewiston, and Augusta, in-home or community settings, and via telehealth, with funding primarily from MaineCare.

Product overview

Hand of Mercy Health Care is a mental health and substance use services organization operating as a single unified offering rather than a platform-plus-modules architecture. The company provides five distinct but interconnected core services: Adult Case Management and Adult Outpatient Therapy for adults; Children's Case Management and Children Outpatient Therapy for youth; and Substance Use Counseling for individuals with substance use disorders. These services are designed to work collaboratively to address the comprehensive mental health needs of clients across Maine, with a focus on evidence-based treatment approaches, personalized care planning, and community integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Case Management
• Adult Outpatient Therapy Outpatient mental health therapy for adults using evidence-based approaches including CBT, DBT, Person-Centered Therapy, and Solution-Focused Therapy to help clients manage stress, anxiety, depression, and other challenges. Delivered in flexible outpatient settings.
• Children Outpatient Therapy Therapeutic services for children and adolescents addressing emotional and behavioral difficulties including anxiety, depression, trauma, and adjustment disorders, using CBT and ACT therapeutic approaches.
• Children's Case Management MaineCare-funded case management program for children from birth through age 21 with diagnosed mental health conditions, connecting families to essential resources and coordinating care across schools, healthcare providers, and community agencies.
• Substance Use Counseling Comprehensive support and treatment for individuals struggling with substance use disorders, using evidence-based practices including CBT, Motivational Interviewing, DBT, group therapy, and family therapy to promote long-term recovery.

Quantifiable outcome

• Sustained sobriety and reintegration into the community through aftercare support
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Spurwink Services: Maine-based behavioral health and social services organization providing outpatient mental health, case management, and SUD services across the state. Directly comparable in payer mix (MaineCare), service model, and statewide Maine footprint.
• Sweetser: Maine-based mental health and substance use provider offering outpatient therapy, case management, and crisis services. Directly comparable in terms of statewide Maine coverage, MaineCare reimbursement, and emphasis on evidence-based outpatient treatment.
• Woodfords Family Services: Maine-based nonprofit providing behavioral health, case management, and outpatient therapy for children, adults, and families. Strongly comparable in service portfolio (children's case management, outpatient therapy) and MaineCare-funded payor model.
• Catholic Charities Maine: Maine-based social services nonprofit offering mental health counseling, substance use programs, and case management. Comparable in target population, MaineCare participation, and community-based delivery model.
• Aspire Health Partners: Outpatient mental health and substance use provider delivering counseling, case management, and integrated care. Comparable in service mix (outpatient therapy + SUD counseling + case management) and Medicaid-funded reimbursement model.

Broad incumbents

• Maine Behavioral Healthcare: Largest behavioral health provider in Maine, part of the MaineHealth system, offering outpatient mental health and SUD services statewide. Comparable in service mix and MaineCare concentration, but operates at significantly greater scale as part of a broader health system.
• Compass Health: Pacific Northwest behavioral health provider offering outpatient mental health, substance use treatment, and case management across multiple states. Comparable in service portfolio and Medicaid reimbursement focus, though operates at significantly larger scale.

Emerging players

• KidsPeace: Multi-state pediatric behavioral health organization offering outpatient counseling, case management, and family services. Comparable in child/adolescent focus and outpatient therapy model, though operates at larger regional scale.

Regional players

• Bay State Community Services: Massachusetts-based community mental health and social services provider offering outpatient therapy, case management, and youth services. Comparable in service model and Medicaid-funded outpatient focus, but operates in a different New England state.
• Community Care Alliance: Rhode Island-based community mental health and behavioral health provider offering outpatient counseling, case management, and crisis services. Comparable in integrated outpatient service model and Medicaid billing structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hand-of-mercy-health-care

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hand of Mercy Health Care