Hope Association
Hope Association is a Maine-based nonprofit founded in 1956 that provides residential, community case management, shared living, supported employment, and outreach services to over 100 adults with intellectual and developmental disabilities across five licensed homes in the Rumford/Mexico region.
- Company typePrivate
- Founded1956
- HeadquartersRumford, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Hope Association does
Hope Association is a Maine-based nonprofit organization founded in 1956 that provides residential, community, and vocational support services to individuals with intellectual and developmental disabilities in the Rumford/Mexico service area. The organization operates five licensed residential homes (Horizons Unlimited, Fourth Street, New Hope, Keep House, and Kimball Avenue) offering 24/7 Direct Support Professional staffing, complemented by Shared Living arrangements, Home Supports, Community Case Management, Community Support/Day Programs, Supported Employment, and Outreach services to nursing homes. All core services are delivered under a person-centered philosophy aligned with the National Alliance for Direct Support Professionals Code of Ethics.
The business model is heavily reliant on MaineCare (Medicaid) reimbursement under Section 21 and Section 28/29 Home and Community-Based Waivers administered by the Maine Department of Health and Human Services, supplemented by donations, a $15 (now tiered) membership program that confers governance rights, and proceeds from the What Not Shop thrift store. Access to services is driven by DHHS referrals and MaineCare eligibility rather than traditional sales channels. The technology stack is modest, comprising Bangor Payroll for HR/payroll, Enrichly Health for benefits administration, College of Direct Support for staff training, and standard operational tools — no proprietary technology platforms are in evidence.
Governance rests with an 11-member Executive Board and a small executive team led by Executive Director Jessica Hines and Financial Director Fawn Palmer, supported by program coordinators for each residential home and service line. The organization employs close to 100 staff serving over 100 individuals, with no parent company, subsidiaries, or external equity ownership — operations are community-governed and self-funded through reimbursements and charitable contributions.
Hope Association firmographics
Firmographics- Name
- Hope Association
- Legal name
- Hope Association
- Website
- https://hopeassociation.org
- Company type
- Private
- Founded year
- 1956
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Hope Association is a Maine-based nonprofit founded in 1956 that provides residential, community case management, shared living, supported employment, and outreach services to over 100 adults with intellectual and developmental disabilities across five licensed homes in the Rumford/Mexico region.
- Ownership category
- akta.pro rank
Hope Association industry classification
Industry- Product category
- Intellectual and Developmental Disability Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Community Housing Services (62422), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Housing Transition & Supported Living Navigation (EDAKANAK)
- akta.pro secondary industry
- Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)
Keywords
Where Hope Association is headquartered
LocationHeadquarters
- HQ city
- Rumford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hope Association business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Others, Marketing or Sales
Revenue model
- MaineCare/Government Funding: Primary funding source is MaineCare (Medicaid) services for individuals with developmental disabilities under Section 21 and Section 28 Home and Community-Based Waivers. Services include residential homes, community case management, shared living, community supports, and home supports.
- Retail Operations - What Not Shop: Thrift shop proceeds help cover the cost of non-MaineCare reimbursable items and services that help enhance the lives of those served. The shop accepts gently used or new clothing and items.
- Donations and Charitable Contributions: Direct donations via PayPal, check, gifts in kind, bequests through wills, charitable gift annuities, charitable IRA rollovers, gifts of real property, donor advised funds, and charitable remainder/lead trusts. Contact: Miki Skehan, Executive Director.
- Membership Dues: Annual membership available at $15 per individual or family, providing voting rights at annual meetings and involvement in governance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Section 21 and Section 28/29 services funded through MaineCare |
| Subscription | Annual | Association Membership - $15 per individual or family |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels6 records
Hope Association product offering
Product offeringCore offering
Hope Association provides a comprehensive continuum of residential and community-based services for adults with intellectual and developmental disabilities in the Rumford/Mexico, Maine region. Core offerings include five licensed 24/7 residential group homes, Shared Living family-type placements, in-home Home Supports, Community Support/Day Programs, Community Case Management, Supported Employment, and Outreach services to nursing home residents. A member-governed association model and What Not Shop thrift store supplement MaineCare-funded service revenue.
Product overview
Hope Association provides a comprehensive portfolio of disability services organized around residential and community-based care. The core offerings include five licensed residential homes (Horizons Unlimited, Fourth Street, New Hope, Keep House, and Kimball Avenue) providing 24/7 staffed accommodation for individuals with developmental disabilities. Complementing residential care, the organization offers Community Support/Days Program services for person-centered daytime activities, Shared Living arrangements placing individuals in family-type homes, Home Supports for private home or apartment settings, Community Case Management for adults with Section 21/29 funding, Supported Employment services for job acquisition and maintenance, and Outreach services for nursing home residents. A retail thrift shop called the What Not Shop generates supplemental funding for non-reimbursable services. All services are delivered under a person-centered philosophy aligned with the National Alliance for Direct Support Professionals Code of Ethics.
Differentiator
Problem solved
Functional benefit
Brands
- What Not Shop: A thrift shop operated by Hope Association; proceeds help cover costs of non-Maine care reimbursable items and services that enhance the lives of those served.
- Horizons Unlimited
- Fourth Street
- New Hope
- Keep House
- Kimball Avenue
Products and services
- Horizons Unlimited
- Fourth Street
- New Hope
- Keep House
- Kimball Avenue
- Community Support / Days Program
- Shared Living
- Home Supports
- Community Case Management
- Supported Employment
- Outreach
- What Not Shop
Quantifiable outcome
- Nearly 70 years of continuous operation since 1956
- +1 more outcomes
Companies that use Hope Association
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Hope Association technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hope Association partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights3 records
Hope Association competitors and assessment
Company assessmentDirect peers
- Woodfords Family Services: Maine-based nonprofit providing residential, community support, and case management services for individuals with intellectual and developmental disabilities. Operates multiple licensed homes across southern and western Maine and serves as one of Hope Association's most direct comparables in mission, funding mix, and service scope.
- Spurwink Services: Maine-based nonprofit providing residential, educational, behavioral health, and community-based services for children and adults with intellectual disabilities, autism, and behavioral health needs. Operates multiple licensed homes and shared living arrangements funded through MaineCare waivers, directly mirroring Hope Association's model.
- The Progress Center: Maine-based nonprofit providing services for individuals with intellectual and developmental disabilities, explicitly referenced in Hope Association's own testimonials as a collaborating provider. Offers community case management, residential, and employment supports through similar MaineCare funding streams.
- John F. Murphy Homes: Maine-based nonprofit operating licensed residential homes (PNMI and waiver homes) for adults with intellectual disabilities in Auburn and surrounding areas. Directly comparable as a peer-sized residential IDD provider funded through the same MaineCare waiver structure.
- Sunrise Opportunities: Maine-based nonprofit providing residential, vocational, and community support services for individuals with intellectual and developmental disabilities. Comparable in scale, geographic setting (rural Maine), and reliance on MaineCare HCBS waivers for primary funding.
- The Arc of Maine: State chapter of The Arc, providing advocacy, case management, and direct services for individuals with intellectual and developmental disabilities across Maine. Operates as both a peer service provider and the leading state-level advocacy organization for the same population Hope Association serves.
- Kennebec Behavioral Health: Maine-based nonprofit providing community case management, residential, and behavioral health services for individuals with intellectual disabilities and behavioral health needs. Comparable as a multi-service Maine IDD provider drawing on overlapping MaineCare funding streams.
- Community Partners, Inc. Maine-based nonprofit providing residential, day, and community support services for adults with intellectual and developmental disabilities. Comparable as a community-based IDD provider in the same state, funded through similar MaineCare HCBS waiver arrangements.
Broad incumbents
- Catholic Charities Maine: Large Maine-based nonprofit social services organization operating a broader portfolio that includes disability services, behavioral health, housing, and case management. Comparable as a multi-stream social services nonprofit in the same state, though its scale and scope extend well beyond Hope Association's IDD specialization.
Regional players
- Riverside Community Care: Massachusetts-based nonprofit providing residential, outpatient, and case management services for individuals with intellectual and developmental disabilities, autism, and behavioral health needs. Comparable in service model and Medicaid-funded IDD residential focus, but operates in a different geographic market than Hope Association.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Hope Association social profiles
Digital presenceHope Association financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hope Association leadership team
Management profileNumber of profiles
Profiles17 records
Hope Association funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hope Association M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hope Association
What does Hope Association do?
Hope Association provides a comprehensive continuum of residential and community-based services for adults with intellectual and developmental disabilities in the Rumford/Mexico, Maine region. Core offerings include five licensed 24/7 residential group homes, Shared Living family-type placements, in-home Home Supports, Community Support/Day Programs, Community Case Management, Supported Employment, and Outreach services to nursing home residents. A member-governed association model and What Not Shop thrift store supplement MaineCare-funded service revenue.
Is Hope Association a public or private company?
Hope Association is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hope Association founded?
Hope Association was founded in 1956. It employs 51 to 100 people.
Where is Hope Association based?
Hope Association is headquartered in Rumford, United States, in the North America region.
How does Hope Association make money?
Four revenue lines are on record. MaineCare/Government Funding is the primary driver. The others are retail Operations - What Not Shop, donations and Charitable Contributions and membership Dues.
Who are Hope Association's main competitors?
Direct peers on record are Woodfords Family Services, Spurwink Services, The Progress Center, John F. Murphy Homes, Sunrise Opportunities, The Arc of Maine, Kennebec Behavioral Health and Community Partners, Inc.. Catholic Charities Maine is listed as a broad incumbent. Riverside Community Care is listed as a regional player.
Does Hope Association have an API?
No public API is recorded for Hope Association.
What industry is Hope Association in?
Hope Association's product category is Intellectual and Developmental Disability Services. Its primary akta.pro industry code is EDAKANAK, Housing Transition & Supported Living Navigation, with a secondary code of EDAKANAM, Interagency Coordination & Case Management (VR, DD, Medicaid Waivers). Its NAICS code is 62321 and its SIC code is 8300.