What Livingston Hospital and Healthcare Services does

Livingston Hospital and Healthcare Services (LHHS) is a nonprofit 501(c)(3) 25-bed Critical Access Hospital founded in 1954 and headquartered at 131 Hospital Drive, Salem, Kentucky. The hospital operates a Level IV Trauma Center and provides emergency, surgical, inpatient, primary care, imaging/radiology, laboratory, rehabilitation, behavioral health, orthopedic, cardiac, respiratory, and nutrition services. It serves approximately 27,000 residents across Livingston, Crittenden, and Lyon counties, delivering nearly 1,000 inpatient admissions, 5,000 emergency department visits, and 15,000 outpatient encounters annually through its main campus and a distributed primary care clinic network (Eddyville Family Clinic, Grand Lakes Clinic, Livingston Care Clinic, Livingston Hospital Family Clinic, and Family Care Walk-In Clinic). LHHS employs over 180 people and is one of the largest employers in the region.

The hospital's technology footprint is conventional for a rural CAH: standard EHR/EMR systems, MyChart patient portal for digital patient engagement, and clinical diagnostic imaging (X-ray, CT, MRI, nuclear medicine, planned 3D mammography and DEXA). It does not operate proprietary technology platforms or AI/ML capabilities. LHHS is affiliated with Deaconess Health System (effective January 2022) with operational alignment to Baptist Health Deaconess Madisonville, while retaining independent governance and a local board of directors.

Revenue is generated through patient care services across inpatient, outpatient, emergency department, and primary care channels, reimbursed by Medicare, Medicaid, and a diversified set of commercial payers including Aetna, Anthem, Cigna, Humana, UnitedHealthcare, Gateway, Passport, Wellcare, and The Funds - UMWA. A charitable foundation (Livingston Hospital Foundation) supplements operating revenue through community donations, and the hospital provides financial assistance programs and partners with Kentucky Public Health on the Kentucky Prescription Assistance Program (KPAP) to reduce prescription cost barriers. The organization is in active growth mode, executing a $78 million USDA-supported expansion that broke ground in April 2026, following a $60 million modernization announced in 2023.

Name

Livingston Hospital and Healthcare Services

Legal name

Livingston Hospital and Healthcare Services

Website

https://lhhs.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

Livingston Hospital and Healthcare Services is a 25-bed nonprofit Critical Access Hospital in Salem, Kentucky, serving approximately 27,000 residents across Livingston, Crittenden, and Lyon counties with emergency, surgical, primary care, rehabilitation, and specialty services.

Ownership category

akta.pro rank

Product category

Rural Hospital Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Other Residential Care Facilities (6239)

SIC

Services-Hospitals (8060), Services-Skilled Nursing Care Facilities (8051), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Inpatient Psychiatric Hospitals & Units (HLAFACAB), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH)

Keywords

• Critical access hospital
• Rural healthcare services
• Emergency trauma care
• Primary care clinics
• Rehabilitation therapy services

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue from inpatient, outpatient, emergency department, and primary care services. The hospital treats nearly 1,000 inpatients, 5,000 emergency department patients, and 15,000 outpatients annually.
2. Health Insurance Reimbursement: Revenue from Medicare, Medicaid, and commercial insurance payers including Aetna, Anthem, Cigna, Humana, UnitedHealthcare, and others.
3. Foundation Donations: Charitable contributions from area businesses, community groups and individuals through the Livingston Hospital Foundation to support hospital programs, services, technology and facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Livingston Hospital and Healthcare Services operates a 25-bed Critical Access Hospital in Salem, Kentucky, providing inpatient, outpatient, emergency, surgical, behavioral health, rehabilitation, primary care, and diagnostic services through its main campus and multiple clinic locations. It serves approximately 27,000 residents of Livingston, Crittenden, and Lyon counties with nearly 1,000 inpatients, 5,000 ED patients, and 15,000 outpatients annually. Beyond direct patient care, it runs the Bridge to Home Extended Care program, a walk-in clinic, the New Beginnings Senior Behavioral Health program, and the Livingston Hospital Foundation for community fundraising.

Product overview

Livingston Hospital and Healthcare Services is a 25-bed Critical Access Hospital serving Livingston, Crittenden and Lyon counties in Kentucky. The hospital offers a comprehensive range of medical services organized across multiple specialties including emergency care (Level IV Trauma Center), behavioral health, heart services, imaging/radiology, laboratory, nutrition services, orthopedics, primary care clinics, rehabilitation and therapy services, respiratory care, and surgical services. The hospital's primary care network includes multiple clinic locations (Eddyville Family Clinic, Grand Lakes Clinic, Livingston Care Clinic, Livingston Hospital Family Clinic, and Family Care Walk-In Clinic). Patient-facing digital services include a secure Patient Portal for managing healthcare online, a Financial Assistance Program for qualifying patients, and partnership with the Kentucky Prescription Assistance Program (KPAP). The hospital provides care to approximately 27,000 residents annually, treating nearly 1,000 inpatients, 5,000 emergency department patients, and 15,000 outpatients per year.

Differentiator

Problem solved

Functional benefit

Brands

• Livingston Hospital Foundation: The hospital's charitable foundation that supports healthcare programs, services, technology and facilities through community donations.
• New Beginnings - Senior Behavioral Health
• Bridge to Home Extended Care
• Family Care Walk-In Clinic

Products and services

• Emergency Care (Level IV Trauma Center) 24/7 emergency department providing Level IV Trauma Center stabilization and treatment for patients across Livingston, Crittenden and Lyon counties.
• Surgical Services General surgery services providing inpatient and outpatient surgical procedures for patients across multiple specialties at the Salem campus.
• Behavioral Health Services (New Beginnings Senior Behavioral Health) Mental and behavioral health services including the New Beginnings Senior Behavioral Health program designed for elderly patients requiring behavioral health support.
• Bridge to Home Extended Care Skilled nursing and short-term rehabilitation program for patients transitioning from hospital to home, delivered within the hospital setting.
• Family Care Walk-In Clinic Walk-in clinic serving the Salem area for family medicine and urgent, non-emergency care needs without an appointment.
• Rehabilitation and Therapy Services Physical and occupational therapy services delivered at the new 727 Main St., Salem location (opened February 2025) for patients recovering from injury, illness, or surgery.
• Heart Services Cardiac care services including diagnostics and treatment for heart conditions, with cardiac imaging/risk assessment capability.
• Imaging/Radiology Diagnostic imaging including X-ray, CT, MRI and cardiac imaging with heart scan risk assessments, supporting inpatient and outpatient diagnostic needs.
• Laboratory Services Clinical laboratory testing and diagnostics serving inpatients, outpatients, and swing bed residents at the hospital.
• Nutrition Services Registered dietitian-led nutritional care and counseling for patients recovering from injury or illness, or managing chronic conditions such as diabetes and heart disease.
• Orthopedics Bone, joint, and musculoskeletal care services for conditions affecting muscles, bones, and joints.
• Primary Care Clinics Network of primary care clinics including Eddyville Family Clinic, Grand Lakes Clinic, Livingston Care Clinic, Livingston Hospital Family Clinic, and Family Care Walk-In Clinic across Livingston, Crittenden and Lyon counties.
• Respiratory & Pulmonary Care Respiratory therapy services for patients with breathing and lung conditions, supporting inpatient and outpatient care needs.
• Patient Portal (MyChart) Secure online platform enabling patients to manage healthcare, view medical records, communicate with providers, and pay bills.
• Financial Assistance Program Hospital program providing reduced charges and payment plans for patients meeting income guidelines based on Federal Poverty Level.
• Kentucky Prescription Assistance Program (KPAP) Partnership with Kentucky Public Health helping qualifying patients access prescription drugs at free or reduced cost through pharmaceutical company and discount programs.

Named customers2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Deaconess Health SystemcoreStrategic or Co-development Partner · 31 January 2022Livingston Hospital & Healthcare Services (LHHS) affiliated with Deaconess Health System effective January 31, 2022. The hospital remains independent with current leadership and board members remaining in place. The affiliation helps bring new physicians, specialists and services to the area while maintaining local focus on quality healthcare. Close alignment with Baptist Health Deaconess Madisonville is a key component for expanding services.
• Kentucky Public HealthcoreStrategic or Co-development PartnerLivingston Hospital partnered with Kentucky Public Health to coordinate the Kentucky Prescription Assistance Program (KPAP), which helps residents access prescription drug programs offered by pharmaceutical companies, discount drug programs and discount pharmacy programs. Individuals and families can access available prescription drugs for free or at reduced cost if they qualify.

Scale indicators11 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Harrison Memorial Hospital: Community hospital in Cynthiana, KY offering a similar rural acute-care, primary-care, and specialty service mix to LHHS, useful as a peer on operating model and demographics.
• Taylor Regional Hospital: Non-profit hospital in Campbellsville, KY providing comparable acute-care, outpatient, and primary-care services to a rural Kentucky population, making it a relevant peer on scale and service mix.
• Marcum and Wallace Memorial Hospital: Critical Access Hospital in Irvine, KY also recognized among the Top 20 Critical Access Hospitals for Best Practices in Quality, making it a directly comparable peer to LHHS on quality performance, bed count, and rural Kentucky services model.
• St. Claire HealthCare: Non-profit regional hospital in Morehead, KY serving rural Eastern Kentucky. Comparable to LHHS in serving an underserved rural Appalachian-region catchment with a broad mix of outpatient and inpatient services and a primary care clinic network.
• Caldwell Medical Center: Critical Access Hospital in Princeton, KY serving Caldwell County with similar size, services mix, and rural Kentucky service profile. LHHS's current CEO Shane Whittington previously served as its CFO through QHR Health, making it a closely comparable peer on operations, scale, and market.
• Crittenden Health Systems: Rural Kentucky hospital in Marion, KY serving Crittenden County - one of the three counties in LHHS's service area. Crittenden Health is a comparable peer on bed count, rural payer mix, and Western Kentucky demographics, and it was the launching point for LHHS's CEO career.
• Methodist Hospital: Community hospital in Henderson, KY serving a small Western Kentucky market. Similar in scale, mission, and rural reach; competing with Deaconess-affiliated systems in the same region.

Broad incumbents

• Owensboro Health: Regional Western Kentucky health system anchored by Owensboro Health Regional Hospital. Operates a broader footprint than LHHS but serves an overlapping Western Kentucky catchment as a destination for referrals that exceed LHHS's 25-bed capacity.
• Deaconess Health System: Regional health system headquartered in Evansville, IN that became LHHS's strategic affiliate in January 2022. While not a direct competitor, its specialist pipeline, capital, and back-office services directly shape LHHS's operating economics and strategic options.
• Baptist Health Deaconess Madisonville: Larger regional health system in Madisonville, KY explicitly identified by LHHS as the key alignment partner for expanding specialist services and a likely downstream referral destination for high-acuity cases that exceed LHHS's Level IV Trauma capability.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/livingstonhospital
• LinkedInlinkedin.com/company/lhhs-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livingston Hospital and Healthcare Services