Crittenden Community Hospital

What Crittenden Community Hospital does

Crittenden Community Hospital is an independent, for-profit community hospital founded in 1944 and located at 520 W Gum Street in Marion, Kentucky. It serves as the primary acute-care facility for Crittenden County and surrounding rural western Kentucky, delivering a full suite of clinical services including 24/7 emergency care, inpatient and outpatient surgery, diagnostic imaging (X-ray, CT, MRI, ultrasound, and nuclear medicine), laboratory, cardiopulmonary/respiratory care, physical and occupational rehabilitation, IV infusion therapy, home health, care management, and visiting specialty clinics in cardiology, general surgery, and family practice.

The hospital's technology infrastructure is built on standard healthcare IT systems rather than proprietary platforms. Avreo interCONNECT provides Picture Archiving and Communication System (PACS) for medical imaging, CPSI (Evident) serves as the core clinical and financial information system, MyCareCorner delivers the patient portal for online health records access, Physician Chart Link enables remote EHR viewing, and TruBridge supports revenue cycle management and the online Patient Payment Estimator. The website and digital patient registration are managed via FastHealth Corporation. Notably, the hospital recently added an Evo Nuclear Medicine Camera to expand diagnostic imaging capability.

Crittenden Community Hospital generates revenue through fee-for-service healthcare delivery reimbursed primarily via Medicare, Medicaid, and commercial insurance payers, supplemented by patient self-pay and the CareCredit financing program. It publishes a Chargemaster under federal price transparency rules, offers financial assistance for uninsured patients, and operates without a parent company or institutional investor ownership. Marketing and patient acquisition rely on physician referrals, community outreach, and local brand presence under the "Keeping Healthcare Local" positioning.

Name

Crittenden Community Hospital

Legal name

Crittenden Community Hospital

Website

https://crittenden-health.org

Company type

Private

Founded year

1944

Operating status

Operating

Headcount range

101–250 employees

Short description

Crittenden Community Hospital is an independent rural community hospital in Marion, Kentucky, founded in 1944, providing emergency, inpatient, outpatient, diagnostic, surgical, rehabilitation, and home health services to Crittenden County residents under fee-for-service reimbursement.

Ownership category

akta.pro rank

Product category

Community Hospital

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (62231)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Community hospital services
• Acute care
• Emergency medical care
• Diagnostic imaging services
• Rehabilitation therapy

Headquarters

HQ city

Marion

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery including emergency services, inpatient care, outpatient procedures, diagnostic imaging, laboratory services, surgical services, and rehabilitation therapy. Revenue generated from insurance reimbursements (Medicare, Medicaid, commercial payers) and patient payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Crittenden Community Hospital operates as a rural community hospital providing inpatient, outpatient, and emergency healthcare services to residents of Crittenden County, Kentucky and surrounding areas. Core offerings include a 24/7 Emergency Department, surgical services, diagnostic imaging (X-ray, CT, MRI, ultrasound, nuclear medicine), clinical laboratory, cardiopulmonary/respiratory care, rehabilitation therapy (PT/OT), home health, IV infusion therapy, care management, specialty clinics with visiting specialists, and COVID-19 testing.

Product overview

Crittenden Community Hospital operates as a community hospital offering a comprehensive range of clinical healthcare services including emergency care, surgical services, diagnostic imaging, laboratory, cardiopulmonary/respiratory care, rehabilitation therapy, and home health. The hospital provides both inpatient and outpatient services through its main facility and various specialty clinics. The hospital also offers patient-facing digital services including an online Patient Portal for health information access, online bill payment through PersonaPay, and price transparency tools including a Chargemaster and Patient Payment Estimator. Internally, the hospital utilizes healthcare IT systems including PACS (Avreo interCONNECT) for medical imaging, Physician Chart Link for EHR access, and CPSI Web Client for clinical and financial operations. The hospital's technology infrastructure is managed through a partnership with FastHealth Corporation.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Portal Online patient portal providing 24/7 access to personal health information, enabling patients to view records, manage appointments, and communicate with healthcare providers.
• Emergency Department 24/7 emergency medical care services for acute illness, injury, and urgent health conditions delivered at the Marion, KY hospital facility.
• Surgical Services Inpatient and outpatient surgical procedures across multiple specialties including general surgery, delivered by board-certified surgeons.
• Diagnostic Imaging Medical imaging services including X-ray, CT, MRI, ultrasound, and nuclear medicine using the new Evo Nuclear Medicine Camera for diagnostic purposes.
• Laboratory Services Comprehensive clinical laboratory testing for diagnosis, monitoring, and screening of medical conditions.
• Cardiopulmonary/Respiratory Care Services Diagnostic and therapeutic services for heart and lung conditions, including respiratory therapy and cardiac monitoring.
• Rehabilitation Services (PT, OT) Physical and occupational therapy services for recovery, mobility improvement, and functional rehabilitation.
• Outpatient Therapy Clinic Ambulatory therapy services for patients who do not require hospitalization.
• Home Health Medical care and support services provided in patients' homes for recovery and ongoing health management.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AvreocoreTechnology or IntegrationProvides interCONNECT PACS (Picture Archiving and Communication System) software enabling medical imaging access and management for diagnostic services
• CareCreditminorOthersHealthcare financing partner providing patient payment plans for medical procedures and services
• MyCareCornercoreTechnology or IntegrationPatient portal platform providing patients online access to health information, test results, and medical records
• FastHealth CorporationcoreTechnology or IntegrationWebsite hosting and digital platform provider for hospital website and online patient services

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Norton Healthcare: Major Kentucky-based integrated health system headquartered in Louisville with multiple hospitals and specialty institutes. Comparable as a regional tertiary destination that draws patients who bypass small community hospitals like Crittenden for higher-acuity care.
• Owensboro Health: Regional health system serving western Kentucky, including Owensboro Health Muhlenberg Community Hospital (a former CAH). Comparable as a system-affiliated community hospital operator in the same geographic region of Kentucky.
• Baptist Health Kentucky: Large multi-hospital health system operating across Kentucky, including critical access and community hospitals in western Kentucky. Comparable because it competes for inpatient and outpatient referrals in the same regional catchment and operates under the same rural reimbursement dynamics.

Direct peers

• Caldwell Medical Center: Independent, community-governed hospital in Princeton, KY serving Caldwell County. Comparable as a small, independent rural Kentucky community hospital with a similar service mix and patient population profile.
• Livingston Hospital and Healthcare Services: Critical access community hospital in Salem, KY serving Livingston County. Comparable as a rural Kentucky CAH delivering ED, inpatient, outpatient, and primary care services to a similarly sized rural catchment.
• TJ Regional Health: Independent community hospital system based in Glasgow, KY operating T.J. Samson Community Hospital and T.J. Health Columbia. Highly comparable as an independent, multi-site community hospital in a rural Kentucky setting offering a similar scope of inpatient, ED, and outpatient services.
• Marshall County Hospital: Independent community hospital in Benton, KY serving Marshall County in western Kentucky. Comparable as a small rural Kentucky hospital offering a similar breadth of acute and outpatient services.
• Trigg County Hospital: Critical access community hospital in Cadiz, KY serving Trigg County. Comparable as a rural Kentucky CAH with ED, inpatient, outpatient, and visiting-specialist services in a small-county catchment adjacent to Crittenden.
• Ohio County Hospital: Independent community hospital in Hartford, KY serving Ohio County. Comparable as a small rural Kentucky community hospital operating under similar reimbursement and demographic dynamics.
• Jackson Purchase Medical Center: Acute care community hospital in Mayfield, KY (Graves County), operated by LifePoint Health. Comparable as a rural Kentucky acute care hospital providing ED, surgical, and outpatient services to a similar-sized rural catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CrittendenCommunityHospital
• LinkedInlinkedin.com/company/crittenden-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crittenden Community Hospital