Arcon System

What Arcon System does

Arcon System Limited is a Hong Kong-headquartered system integrator founded in 1999 that delivers Extra Low Voltage (ELV) solutions spanning audio-visual (AV), IT networking, and security/access control systems for enterprise clients. Its portfolio is organized around four solution pillars: AV (display, professional audio, video communication, signal processing, central control, streaming, digital signage, wireless presentation), IT Infrastructure (structured cabling, routing/switching, wireless, telephony, server rooms, UPS, workstations), Security (access control with AI facial recognition, video surveillance, authentication recording, burglar alarms), and Integrated Systems (LAN, room booking, huddle rooms, multi-purpose rooms, smart/intelligent office, video/audio conferencing). The underlying technical approach is an all-in-one unified user interface that integrates heterogeneous third-party platforms into a single control layer, supported by a 10Gbps backbone architecture and a 15-minute fault response commitment achieved in 2023.

The company operates a project-based professional services business model, generating revenue through consulting, system integration, hardware resale from certified partnerships (Crestron, Cisco, Poly, Microsoft, Zoom, Webex, Samsung, LG, Bose, Shure, and others), installation, and recurring maintenance and managed services. Go-to-market is direct enterprise field sales, with a stated focus on Banking & Finance as the primary vertical and additional exposure to Business Services, Education, Insurance, Public Sector, and Other Commercial. Arcon holds a Hong Kong security company license, which is a prerequisite for delivering integrated security work and serves as a regulatory entry barrier for competing integrators. The company reports a 98.5% customer renewal rate and cites 9,999+ enterprises served with 1,000+ projects across the APAC region including Hong Kong, China, Singapore, Taiwan, and Vietnam.

Arcon is privately held and founder-owned, with no disclosed venture capital or private equity involvement, no public listing, and no subsidiaries. Operations are run from a single headquarters in Kwai Chung, New Territories, with a headcount in the 11-50 range. Marketing is limited to a corporate website, blog, and a Facebook presence; customer references are featured through a portfolio section rather than formal case studies. The company has invested in long-term technician training and brand certifications (e.g., LG OLED, Crestron) to maintain multi-vendor capability.

Name

Arcon System

Legal name

Arcon System Limited

Website

https://arcon.com.hk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Arcon System Limited is a Hong Kong-founded system integrator that delivers all-in-one ELV solutions spanning AV, IT networking, and security/access control for enterprise clients across the APAC region. It serves over 9,999 enterprises with a 98.5% renewal rate via project-based integration, hardware resale, and managed maintenance services.

Ownership category

akta.pro rank

Product category

ELV System Integration Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• ELV system integration
• Audio visual solutions
• Enterprise IT infrastructure
• Security system integration
• Smart office solutions

Headquarters

HQ city

Kwai Tsing

HQ country

Hong Kong SAR China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. ELV System Integration Services: Comprehensive system integration services including consulting, design, production, installation and maintenance for AV, IT and security systems. Professional services revenue from project-based engagements.
2. Hardware Product Sales: Sales of professional AV equipment, IT networking products, and security/access control systems from partnered supplier brands including Poly, Bose, Cisco, Crestron, Samsung, LG, and others.
3. Maintenance and Support Services: Ongoing maintenance and support services for all ELV equipment with long-term technician training programs to ensure solutions work perfectly from planning through post-launch maintenance.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Arcon System Limited provides ELV (Extra Low Voltage) system integration services, delivering end-to-end consulting, design, production, installation, and maintenance for audio-visual, IT networking, and security/access control systems. The company serves enterprise clients with unified all-in-one user interfaces that integrate AV, IT, and security systems under a single platform, complemented by hardware product sales from certified brand partnerships.

Product overview

Arcon System Limited is a Hong Kong-based system integrator founded in 1999, providing seamless integration of AV (audio-visual), IT networking, and security (ACS/ELV) solutions for enterprise clients. The company's portfolio centers on four core solution areas: AV Solutions (Display, Professional Audio, Video Communication, Video Signal Processing, Central Control, Video Streaming, Digital Signage, Wireless Presentation), IT Infrastructure (Structural Cabling, Router/Switch, Wireless, Phone Systems, Server Room, UPS, Workstations), Security Systems (Access Control, Video Surveillance, Authentication Recording, Burglar Alarms), and Integrated Systems (LAN Infrastructure, Room Booking, Smart Office, Video/Audio Conference, Seamless Collaboration). These solutions are unified through Arcon's system integration services—Consulting, System Integration, Project Management, and Maintenance—delivering an 'all-in-one' user experience across the entire technology stack. The company operates as a trusted ELV solution provider holding a security company license, serving 9,999+ enterprises across APAC with a 98.5% client renewal rate.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting Services Professional consulting services where Arcon's system integrators listen and understand client needs before advising on the best AV, IT, and security solutions for enterprise environments.
• System Integration Services End-to-end system integration services creating a united platform with an 'All-in-One' user interface providing complete control of AV, IT, and security systems across enterprise environments.
• Project Management Services

Quantifiable outcome

• 9,999+ enterprises served with office AV and communication solutions
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core.

• PolycoreTechnology or IntegrationCertified partner relationship with Poly (formerly Plantronics + Polycom) for professional audio and video communication solutions including headsets, conference phones, and video conferencing equipment.
• BosecoreTechnology or IntegrationPartner for professional audio solutions including speakers, amplifiers, and commercial audio systems for enterprise environments.
• CiscocoreTechnology or IntegrationPartnership for Cisco networking and collaboration solutions including routers, switches, and Cisco collaboration tools.
• CrestroncoreStrategic or Co-development PartnerStrategic partnership with Crestron for electronic devices and control systems. Joint demonstration of remote learning technology at LTE 2019 Expo. Crestron is one of the largest electronic devices providers.
• ExtroncoreTechnology or IntegrationPartner for professional AV signal processing and control systems including video switching and distribution equipment.
• MicrosoftcoreTechnology or IntegrationPartnership for Microsoft collaboration solutions including Teams Rooms and related enterprise software integrations.
• SamsungcoreTechnology or IntegrationPartner for Samsung commercial display solutions including professional monitors and digital signage.
• ShurecoreTechnology or IntegrationPartner for professional audio equipment including microphones and wireless systems.
• WebexcoreTechnology or IntegrationPartnership for Cisco Webex video conferencing and collaboration solutions.
• ZoomcoreTechnology or IntegrationPartnership for Zoom video communication platform solutions and integrations.
• Crestron (LTE Expo Partnership)coreGTM or Marketing PartnerJoint participation at Learning and Teaching Expo 2019 (LTE 2019) demonstrating remote learning technology. Crestron is described as one of the largest electronic devices providers.
• LGcoreTechnology or IntegrationCertified partner for LG display solutions including OLED products. Arcon sends team for product training each quarter to acquire latest market information and project design techniques. LG is noted as one of very few companies in the world able to develop products with their own patents.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Computacenter: Large European-headquartered IT infrastructure integrator offering enterprise networking, collaboration and managed services — comparable IT integration capabilities though broader and much larger in scale.
• Dimension Data (NTT): Global IT systems integrator (now part of NTT) delivering enterprise networking, collaboration and workplace technology solutions — overlaps with Arcon's IT/AV/security integration in APAC.
• PCCW Solutions: Major Hong Kong-headquartered IT services arm of PCCW providing broad digital, cloud and system integration services to enterprises and government — overlaps with Arcon's IT/security integration but at much larger scale and broader scope.

Direct peers

• Vega Global: APAC-headquartered AV and ELV system integrator delivering integrated AV, IT and workplace technology to enterprises — directly comparable business model and customer base to Arcon across the region.
• Kinly: Global AV and collaboration integrator providing design, integration and managed services for meeting rooms and workplaces — closely comparable solution portfolio and enterprise target market.
• AVI-SPL: Largest global AV system integrator offering unified communication, collaboration and AV integration services to enterprises — comparable integration-led model though at much larger global scale.
• Snelling Business Solutions: Hong Kong-based AV/IT solutions provider serving enterprise clients in the same geographic market as Arcon, with overlapping vertical exposure to banking, education and public sector.
• Automated Systems Holdings: Hong Kong-listed IT services and system integration firm offering enterprise IT and workplace technology solutions — directly overlapping customer base and delivery model in the HK market.
• ProAV Asia: APAC-focused AV system integrator delivering boardroom, collaboration and digital signage solutions — similar product mix and enterprise focus across the same regional footprint as Arcon.

Regional players

• Aurecon / Aurecon Technology: Asia-Pacific engineering and technology consultancy with workplace technology and smart-building integration practices — adjacent peer providing comparable smart-office integration services in the broader APAC region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/61557034161980
• LinkedInlinkedin.com/company/arcon-system-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcon System