Nextra Health

What Nextra Health does

Nextra Health is a privately-held, family-operated healthcare services company headquartered in St. Louis, Missouri, founded in 1978 as STL Medical Supply and rebranded under its current name in 2018. The company provides medical supply management, direct-to-member delivery, and member engagement solutions to U.S. Medicaid Managed Care Organizations (MCOs) and commercial health plans, holding Medicaid licensure in 17 states. Its core technology stack consists of two proprietary tools — Supply Manager, a member-management supply ordering platform launched in 2000, and the Referral Portal, a self-service submission and order-status portal for MCO staff — alongside a 24/7 customer service operation and a national direct-to-member fulfillment network originally developed in 1993. Product offerings span ostomy, urology, and continence home-care supplies; a Breast Pump Program priced off state Medicaid reimbursement rates; Value-Added Services kits (Hygiene, First Aid, Cold and Flu); and complimentary CEU programs for clinical teams.

The company's go-to-market is enterprise B2B sales targeting MCO decision-makers, supported by content on its corporate website and a self-serve referral portal. Six named enterprise clients anchor the customer base — Amerigroup, Centene, Molina Healthcare, UnitedHealthcare, Wellcare, and Midcell — collectively representing some of the largest U.S. managed-care payers. Revenue is generated across multiple streams: contracted medical-supply distribution to MCO members, transaction-fee-based value-added services and breast-pump fulfillment tied to state reimbursement schedules, and member engagement programs branded under each MCO partner. On July 15, 2023, the company discontinued its consumer-facing online retail store, sharpening its focus on contracted MCO business. The company remains privately-held with no disclosed institutional ownership, no venture or private-equity funding history, and a headcount in the 11–50 employee band.

Name

Nextra Health

Legal name

Nextra Health

Website

https://nextrahealth.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Nextra Health is a St. Louis-based, privately-held healthcare services company that provides medical supply management, direct-to-member delivery, and member engagement solutions to U.S. Medicaid Managed Care Organizations including UnitedHealthcare, Centene, Molina, Wellcare, Amerigroup, and Midcell across 17 states.

Ownership category

akta.pro rank

Product category

Medical Supply Management Services for Managed Care

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Services-Health Services (8000)

akta.pro primary industry

TANF/CHIP Managed Care Plans (HLAEAEAA)

akta.pro secondary industry

Medicaid Expansion (ACA Adult) Managed Care Plans (HLAEAEAB)

Keywords

• Managed care services
• Medical supply distribution
• Member engagement solutions
• Healthcare logistics
• Value-added services

Headquarters

HQ city

Saint Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Care Organization Services: Comprehensive medical supply management program for MCO Medicaid Programs with services including coordination, ordering, and delivery of medical supplies along with 24/7 customer service. Revenue derived from contracted relationships with MCOs for member supply programs.
2. Value-Added Services (VAS): Turnkey branded product programs for MCOs including member-focused kits (Hygiene Kits, First Aid Kits, Cold and Flu Kits) with organization branding to drive member engagement and retention.
3. Breast Pump Program: Cost-effective breast pump solutions based on state reimbursement rates. Services include billing handling and direct member support for MCOs.
4. Medical Supplies Distribution: High-quality medical supplies provided to patients and caretakers through direct-to-member delivery programs, originally established in 1993.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Nextra Health provides managed care organizations (MCOs) and their Medicaid members with end-to-end medical supply management services, including supply coordination, ordering, delivery, insurance billing, and 24/7 customer service. It complements these services with proprietary online tools (Supply Manager and Referral Portal), Value-Added Services programs with branded member kits, a Breast Pump Program, and Member Engagement Solutions.

Product overview

Nextra Health is a healthcare services company offering a unified platform combining medical supply management and member engagement solutions. The core offerings include the proprietary Referral Portal and Supply Manager for managed care organizations, complemented by Value Added Services (VAS) programs for member engagement and the Breast Pump Program. Medical supplies form the foundation, while CEU programs for clinical teams and branded member kits (Hygiene, First Aid, Cold and Flu) add value. The platform serves Medicaid MCOs and their members with ordering, delivery, insurance billing, and engagement programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Care Organization Services Comprehensive medical supply management for MCOs covering ordering, direct-to-member delivery, insurance billing, and 24/7 customer service, designed to improve member retention, patient outcomes, and MCO efficiency.
• Referral Portal Proprietary online portal allowing MCO staff to submit referrals, check order status, and communicate with customer service, designed to reduce phone time, member complaints, and information searching.
• Supply Manager Proprietary online member-management supply ordering tool that reduces errors and processing time for medical supply management workflows.
• Value Added Services (VAS) Turnkey member engagement programs that capture up-to-date member data and demographics, improve member engagement, and educate members on healthy living through branded member kits such as Hygiene Kits, First Aid Kits, and Cold and Flu Kits.
• Breast Pump Program Program providing cost-effective breast pump solutions based on each state's Medicaid reimbursement, with Nextra Health handling billing and working directly with members to simplify referral processes for MCOs.
• Member Engagement Solutions Branded reward and engagement programs designed to increase member communication, member involvement, and member education for health plans and Medicaid MCOs.
• Medical Supplies High-quality medical supplies offered since 1978, with a focus on health and wellness for patients and caretakers, particularly serving Medicaid managed care organizations and their members through direct-to-member delivery.
• CEU Programs Complimentary continuing education units for clinical teams, offered as part of Nextra Health's member engagement and value-added services portfolio.

Quantifiable outcome

• Reduced staff phone time, member complaints, and information searching
• +3 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AmerigroupcoreChannel Partner/ Reseller/ DistributorMajor MCO client and contracted partner receiving Nextra Health's medical supply management services. Amerigroup is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• CentenecoreChannel Partner/ Reseller/ DistributorMajor MCO client and contracted partner receiving Nextra Health's medical supply management services. Centene is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• Molina HealthcarecoreChannel Partner/ Reseller/ DistributorMajor MCO client and contracted partner receiving Nextra Health's medical supply management services. Molina is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• UnitedHealthcarecoreChannel Partner/ Reseller/ DistributorMajor MCO client and contracted partner receiving Nextra Health's medical supply management services. UnitedHealthcare is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• WellcarecoreChannel Partner/ Reseller/ DistributorMajor MCO client and contracted partner receiving Nextra Health's medical supply management services. Wellcare is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• MidcellcoreChannel Partner/ Reseller/ DistributorMCO client and contracted partner receiving Nextra Health's medical supply management services. Midcell is one of six named client logos displayed on the company website, indicating an established commercial relationship.
• American Red CrossminorOthersCommunity partnership supporting annual blood drives. Nextra Health is a proud supporter of the American Red Cross as part of their community outreach initiative to positively impact their community where they live, work, and play.

Scale indicators4 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• Medline Industries: Medline is one of the largest privately-held medical supply manufacturers and distributors in the U.S., serving hospitals, MCOs, and home care; comparable broad-scale incumbent to Nextra's wholesale supply foundation.
• McKesson Medical-Surgical: McKesson is a Fortune-500 medical/surgical supply distributor serving health systems, MCOs, and home care channels; a broad incumbent against which any niche DME supplier (including Nextra) competes on scale and payor contracts.
• Cardinal Health: Cardinal Health distributes medical and surgical supplies to providers and at-home patients via its at-Home Solutions segment; relevant incumbent competing for managed care DME spend that flows through Nextra's channel.

Direct peers

• Edgepark Medical Supplies: Edgepark distributes urological, ostomy, incontinence, breast pump, and other DME supplies nationally via insurance billing; comparable product breadth and payor relationships to Nextra Health.
• Byram Healthcare: Byram Healthcare is a national direct-to-patient supplier of ostomy, urology, continence, wound care, and diabetes supplies; the most direct product category overlap with Nextra's medical-supply foundation serving MCO members.
• Comfort Medical: Comfort Medical supplies ostomy, urological, incontinence, and wound care products nationally with insurance billing support; product category and go-to-market directly comparable to Nextra's medical-supply business.
• Liberator Medical: Liberator Medical is a national direct supplier of ostomy, urological, incontinence, and home medical supplies billed through insurance; comparable niche DME peer with overlapping MCO payor relationships.
• 180 Medical: 180 Medical specializes in ostomy, urological, and continence supplies with national delivery and managed care / insurance billing — direct overlap with Nextra's core supply categories and reimbursement-driven model.

Emerging players

• HealthEdge Software: HealthEdge sells technology (core administrative processing, care management, member engagement) to health plans including Medicaid MCOs; relevant adjacency to Nextra's Referral Portal/Supply Manager technology stack sold into the same buyer.
• Convey Health Solutions: Convey provides member engagement, benefits administration, and analytics specifically for Medicare Advantage and ACA/Medicaid health plans; closely comparable business-model peer to Nextra's MCO engagement and VAS programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/nextrahealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nextra Health