What Connect Distribution does

Connect Distribution, legally registered as Screwfix Spares Limited, is a UK-based B2B distributor of home appliance spare parts, accessories, and consumables. Founded in the 1960s and headquartered at Medco House, Bordesley Green Road, Birmingham, the company operates a single National Distribution Centre holding 3.2 million SKUs sourced through authorized relationships with world-leading OEMs including Samsung, Vax, Hoover, Hotpoint, Bosch, and DeLonghi. Its primary customer base consists of independent appliance repair businesses across the UK and EU, served through a trade account model that requires buyers to apply for credit terms before accessing products and pricing.

The company's core technology asset is Connections On-Line, a web-based ordering and parts identification system that supports 24/7 ordering via desktop, mobile, and tablet. The platform provides category browsing, keyword search, and exploded parts diagrams supplied by manufacturers, along with account management features such as order tracking, invoice access, and customizable settings. The site is built on standard web technologies (HTML, CSS, JavaScript) and is secured with SSL/TLS encryption. There is no native mobile app, no public API, and no disclosed AI/ML capabilities.

Revenue is generated through transactional sale of spare parts and accessories to trade account customers, who can purchase via credit account or card account. Orders are placed through the Connections On-Line platform or via direct account management, with direct delivery available to both trade customers and their end customers. The company expanded its reach into adjacent consumer-facing demand through the 2011 acquisition of eSpares. Ownership is private with no disclosed investors, subsidiaries, or funding rounds, and Andrew Sharp serves as Chief Executive Officer. The company is registered as a Data Controller with the UK Information Commissioner's Office (registration ZB536155).

Name

Connect Distribution

Legal name

Screwfix Spares Limited

Website

https://connect-distribution.co.uk

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

Connect Distribution (legally Screwfix Spares Limited) is a Birmingham-based B2B distributor holding 3.2 million appliance spare parts SKUs for independent repair businesses across the UK and EU. It serves trade account customers through a credit-account model and its Connections On-Line ordering platform, supplied under OEM relationships with Samsung, Bosch, Hoover, and others.

Ownership category

akta.pro rank

Product category

Appliance Spare Parts Distribution

NAICS

Service Establishment Equipment and Supplies Merchant Wholesalers (42385), Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers (4237), Industrial Supplies Merchant Wholesalers (423840)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)

akta.pro secondary industry

Traditional Cash & Carry Wholesalers (No/Low Membership) (CRAEAEAA)

Keywords

• Appliance spare parts
• Parts distribution
• Trade supply
• Spare parts wholesale
• Appliance repair parts

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Spare Parts and Accessories Sales: Sale of appliance spare parts, accessories and consumables to trade account customers. Customers can purchase via credit account or card account. Direct delivery services to businesses and end customers.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Connect Distribution supplies appliance spare parts, accessories, and consumables from a 3.2 million-item warehouse to trade account customers across the UK and EU, representing world-leading brands such as Samsung, Vax, Hoover, Hotpoint, Bosch, and DeLonghi. Customers access the catalog and place orders through the proprietary Connections On-Line web platform, supported by dedicated account managers and direct delivery services. The business operates under the legal name Screwfix Spares Limited.

Product overview

Connect Distribution operates as a B2B spare parts distribution business (legally registered as Screwfix Spares Limited) offering appliance spares, accessories, and consumables. The company has evolved from selling parts from a founder's garden shed in the 1960s to managing 3.2 million items in its warehouse. The core offering consists of spare parts distribution complemented by Connections On-Line, a web-based spare parts ordering and identification system that enables customers to identify parts through category browsing, keyword searching, and reviewing exploded parts diagrams. The company supplies world-leading brands including Samsung, Vax, Hoover, Hotpoint, Bosch, and DeLonghi, and offers direct delivery services to trade account customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Connections On-Line Web-based spare parts ordering and identification system enabling trade account customers to browse parts by category, search by keyword, and review exploded parts diagrams provided by parts manufacturers, with account management features including order tracking, invoice access, and customizable settings. Accessible 24/7 via desktop, mobile, and tablet.
• Appliance Spare Parts and Accessories Distribution Distribution of appliance spare parts, accessories, and consumables from a 3.2 million-item warehouse, supplied under world-leading brands including Samsung, Vax, Hoover, Hotpoint, Bosch, and DeLonghi, with direct delivery services to trade account customers and their end customers across the UK and EU.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core.

• SamsungcoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies Samsung appliance spare parts and accessories to trade customers.
• VaxcoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies Vax appliance spare parts and accessories to trade customers.
• HoovercoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies Hoover appliance spare parts and accessories to trade customers.
• HotpointcoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies Hotpoint appliance spare parts and accessories to trade customers.
• BoschcoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies Bosch appliance spare parts and accessories to trade customers.
• DeLonghicoreOthersBrand logo displayed as supplier of world leading brands. Connect Distribution supplies DeLonghi appliance spare parts and accessories to trade customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• eSpares: UK-based online retailer and distributor of domestic appliance spare parts serving both trade and consumer customers. It was acquired by Connect Distribution in 2011 but continues as a comparable brand in the same spare-parts distribution market, with overlapping SKU breadth, OEM brand portfolio, and end-customer (independent repairers and DIY consumers) base.
• Reliable Parts: US distributor of OEM appliance and HVAC parts with multi-branch warehousing. Mirrors Connect's trade-account, direct-delivery model and OEM relationships, adapted to the North American market.
• Ransom Spares (Ransoms Spares & Accessories): UK distributor of spare parts for domestic appliances, with a similar trade-counter and B2B offering to independent engineers. Operates in the same appliance aftermarket channel and overlaps with Connect on brand coverage and customer profiles.
• Encompass Parts Distribution: US-based distributor of OEM appliance, HVAC and consumer electronics parts operating both B2B trade accounts and direct-to-consumer channels. Closest North American analogue to Connect Distribution's combined trade + DTC + OEM-authorised positioning.
• BuySpares: Long-standing UK appliance spares e-tailer with broad brand coverage and a parts-identification experience that competes head-to-head with Connect's Connections Online platform. Comparable in target customer (DIYers, repair engineers) and SKU breadth.
• Partmaster (Currys / Dixons Carphone): The UK retailer's in-house parts operation supplying appliance spare parts, accessories and consumables. Backed by a large incumbent retailer, it competes directly with Connect's trade offering through brand-backed OEM supply and an established parts catalogue.
• RepairClinic: US-based appliance parts distributor with strong parts-identification content (diagrams, symptom guides) and a broad e-commerce channel. Highly comparable operating model and tech approach to Connections Online, providing a transatlantic benchmark for digital parts identification.
• 4ourhouse: UK distributor and retailer of domestic appliance spare parts and accessories serving trade and consumer markets. Direct competitor in the same B2B2C trade-account channel Connect Distribution operates.
• SES (Specialised Electrical Distributors / Genuine Spare Parts UK): UK distributor of genuine OEM appliance spares serving both trade engineers and consumers. Overlapping SKU coverage, brand partnerships (Bosch, Hotpoint, Beko and similar) and direct-to-trade account model.

Emerging players

• eSpares Parts (retail brand) / White Knight Components: Smaller, more specialised UK appliance spares distributor focused on niche OEM categories. Not a full-line competitor but operates in the same B2B channel and is adjacent in the segments Connect could expand into via acquisition or catalogue extension.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connect-distribution-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connect Distribution