Teleportivity
Teleportivity provides a cloud-based QR-code-enabled video intercom, remote video concierge, and helpdesk-as-a-service platform for commercial, residential, hospitality, healthcare, transport, education, and logistics customers via subscription, hardware, and managed-service models.
- Company typePrivate
- Founded2016
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Teleportivity does
Teleportivity is a Sydney-headquartered, privately held (Teleportivity Inc.) SaaS provider of cloud-based video communication built around three product lines that share the "Teleportivity Cloud." The flagship is the FONECOM QR Video Intercom — a cloud-native intercom system that lets visitors initiate voice, video, or text chat by scanning a QR code with no app installation required, available in Home (free), Office, Apartment, and Enterprise tiers and complemented by a hardware SKU, the FONECOM Outdoor Display (IP65-rated, full-HD, AES-256-encrypted). The second line, Video Concierge 3.0, is a 12- or 36-month cloud subscription sold in Basic and Advanced tiers that lets front-of-house staff be deployed digitally from any location, with patented "Jump Screen" screen-to-screen proactive routing, voice activation, and voice-to-text translation across 60 languages. The third line, Help-as-a-Service, packages the underlying QR infrastructure into white-label managed offerings — AV Live, Security Live, and Concierge Live — plus a live video help-desk for AV/IT support, with options for the customer's own staff or Teleportivity's global white-label operators.
Underlying the portfolio is a cloud-first architecture that the company positions as deliberately rebuilt to displace hardware-centric legacy intercoms; the platform integrates with Google Maps, YouTube/MP4 playback, QR Lock, and planned Inception/Integriti access-control systems. Teleportivity holds two granted US patents (10,873,723 covering Jump Screen and 11,089,263 covering core platform IP) and operates from US headquarters in San Francisco and an APAC regional office in Double Bay NSW, with leadership and team members distributed across Sydney, San Francisco, and New Zealand.
Commercially, Teleportivity runs a hybrid motion combining self-serve PLG (free 30-day trials across major products, freemium Fonecom Home tier, online registration and purchase) with an enterprise field motion gated behind "Contact Teleportivity" and "Find Authorised Dealer" CTAs, supported by tiered monthly subscriptions on Fonecom tiers, 12/36-month subscriptions on Video Concierge 3.0, hardware revenue from the Outdoor Display, and managed-services revenue from HaaS. Target customer segments span commercial properties, multi-residential buildings, hospitality and service businesses, healthcare, higher education, transportation, warehousing and logistics, and general facilities management — sold to both SMB and enterprise buyers with vertical-specific use-case landing pages but no disclosed named customer logos or disclosed revenue figures.
Teleportivity firmographics
Firmographics- Name
- Teleportivity
- Legal name
- Teleportivity Inc.
- Website
- https://teleportivity.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Teleportivity provides a cloud-based QR-code-enabled video intercom, remote video concierge, and helpdesk-as-a-service platform for commercial, residential, hospitality, healthcare, transport, education, and logistics customers via subscription, hardware, and managed-service models.
- Ownership category
- akta.pro rank
Teleportivity industry classification
Industry- Product category
- Cloud Video Intercom Software
- NAICS
- Telephone Apparatus Manufacturing (334210), Other Communications Equipment Manufacturing (33429)
- SIC
- Computer Communications Equipment (3576)
- akta.pro primary industry
- Video Intercom Systems (Indoor Stations + Door Stations) (HSAHAIAC)
- akta.pro secondary industry
- Video Doorbell & Intercom Monitoring Services (HSAHAAAH)
Keywords
Where Teleportivity is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Teleportivity business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales, Operations
Revenue model
- Video Concierge Subscriptions: SaaS subscription model with tiered plans (Basic and Advanced) offering 12 or 36-month subscription options. Revenue generated through recurring subscription fees with varying feature sets per tier.
- QR Video Intercom (Fonecom): Tiered subscription model for QR video intercom services including Home, Office, Apartment, and Enterprise variants. Free tier with limited calls (10 voice, 10 video) and paid tiers for expanded usage.
- Hardware Sales: Sale of FONECOM Outdoor Display intercom hardware units for commercial and residential installations
- Managed/As-a-Service: Help-as-a-Service offering using company's staff or global white-label staffed options for customer support, security, concierge, and AV/IT services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Video Concierge Basic - Entry-level cloud concierge platform |
| Subscription | Annual | Video Concierge Advanced - Full-featured enterprise concierge platform |
| Freemium | Monthly | Fonecom Home - Free tier for residential users |
| Subscription | Monthly | Fonecom Office - Paid tier for business use |
| Subscription | Monthly | Fonecom Apartment - Residential building tier |
| Subscription | Monthly | Fonecom Enterprise - Large-scale deployment tier |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Teleportivity product offering
Product offeringCore offering
Teleportivity sells a cloud-based video telecommunications platform that replaces traditional intercoms with QR code-enabled video, voice, and text communication. The portfolio centers on FONECOM QR Video Intercom, the FONECOM Outdoor Display hardware unit, and the Video Concierge 3.0 SaaS subscription platform, complemented by a managed Help-as-a-Service offering for enterprise-scale deployments.
Product overview
Teleportivity is a cloud-based communication platform that provides a unified portfolio of intercom, video concierge, and remote assistance solutions. The core offering spans three main products: (1) FONECOM QR Video Intercom — a cloud-native QR-code-enabled intercom system available across Home, Office, Enterprise, and Apartment tiers — and FONECOM Outdoor Display — an IP65-rated outdoor digital intercom display with HD video and 2-way calling; (2) Video Concierge 3.0 — a cloud platform with Basic and Advanced tiers enabling front-of-house staff to be deployed digitally from any location, featuring jump screen technology and voice-to-text translation; and (3) Help-as-a-Service — a managed remote service platform (including AV Live, Security Live, and Concierge Live sub-services) supporting staff and customers across thousands of QR-enabled access points via chat, voice, and video. The products share a common Teleportivity Cloud infrastructure, integrating with third-party tools for access control, video playback, and navigation, and are protected by two USA patents.
Differentiator
Problem solved
Functional benefit
Brands
- FONECOM: QR Video Intercom product line by Teleportivity enabling cloud-based video communication via QR code scanning. Includes Fonecom Home, Fonecom Office, Fonecom Enterprise, and Fonecom Apartment variants.
- Video Concierge 3.0
- Help-As-A-Service
Products and services
- FONECOM QR Video Intercom Cloud-based QR-enabled video intercom system allowing visitors and delivery personnel to scan a QR code to initiate voice, video, or text chat with on-site staff, who receive push notifications and can unlock doors and elevators remotely without any hardware installation.
- FONECOM Outdoor Display Cloud-connected outdoor digital signage and intercom display featuring full HD video, 2-way video and voice calling, LED lighting, IP65 water and dust resistance, ASUS motherboard and Intel processor, AES-256 bit encryption, and cloud-based management for commercial and multi-story residential deployments.
- Video Concierge 3.0 Cloud-based video concierge platform enabling front-of-house staff to be deployed digitally on-demand from any location, featuring patented Jump Screen Technology, voice activation, voice-to-text translation across 60 languages, web-relay integration for remote door and elevator control, and digital signage management across Basic and Advanced subscription tiers.
- Help-as-a-Service Managed remote service platform enabling staff and customers to connect across thousands of QR-enabled access points, offering live chat, voice, and video support through white-label staffed options including AV Live, Security Live, and Concierge Live, plus a live video help desk for AV/IT support at scale.
Companies that use Teleportivity
Customer profileSegments8 records
Ideal customer profiles5 records
Teleportivity technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability7 records
Feature7 records
Teleportivity partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Google Maps IntegrationcoreQR Video Intercom integrates with Google Maps and Google Directions, allowing visitors to access location navigation directly from the intercom interface. Enables seamless visitor guidance to destinations.
- Third-Party Access Control SystemscoreQR Video Intercom designed to connect with popular third-party products including access control systems, enabling integrated smart building functionality. Specific partner list referenced but details not provided in source.
Scale indicators1 record
Recent moves6 records
Expansion highlights7 records
Teleportivity competitors and assessment
Company assessmentBroad incumbents
- Zenitel: Zenitel is a global provider of critical communication solutions including intercoms, public address, and security communications for building security, transport, and public safety. As a broad incumbent, Zenitel competes with Teleportivity in transport hubs, healthcare, and commercial security intercom use cases with an established international footprint.
- Ring: Ring (owned by Amazon) is a broad-incumbent smart home security company offering video doorbells, intercoms, and full home security ecosystems. While primarily consumer-focused, Ring competes with Teleportivity's residential and small-business intercom offerings and benefits from Amazon-scale R&D and distribution.
- Aiphone: Aiphone is a long-established manufacturer of intercom and communication systems for commercial, residential, healthcare, and education markets. As a broad incumbent in the intercom category, Aiphone directly overlaps with Teleportivity's multi-vertical targeting but remains largely hardware-centric versus Teleportivity's cloud-first model.
- Microsoft Teams: Microsoft Teams is a broad-incumbent unified communications platform that Teleportivity explicitly positions against with its Video Concierge 3.0 product. While Teams is general-purpose collaboration, its video meeting and remote front desk-adjacent use cases compete for budget in enterprise deployments Teleportivity targets.
Emerging players
- Envoy: Envoy provides visitor management, employee sign-in, and desk booking software for offices and coworking spaces. As an emerging player in workplace visitor experience, Envoy addresses a subset of Teleportivity's commercial properties use case (visitor check-in and front desk management) with a more software-focused approach.
- Kisi: Kisi offers cloud-managed physical access control for offices and multi-tenant buildings, with mobile credentials and remote unlock capabilities. It is an emerging peer to Teleportivity's intercom and access integration features, addressing similar smart building and commercial real estate buyers.
Direct peers
- DoorBird: DoorBird (by Bird Home Automation) manufactures IP video door intercoms for residential and commercial buildings with cloud and on-premise options. It directly competes with Teleportivity's FONECOM Outdoor Display in the IP video intercom hardware category serving multi-residential and commercial entries.
- ButterflyMX: ButterflyMX is a leading cloud-based video intercom and access control platform for apartments, commercial buildings, and gated communities. It is the most directly comparable peer to Teleportivity's FONECOM QR Video Intercom, addressing the same visitor management, package delivery, and remote access use cases with a similar SaaS + hardware model.
- Latch: Latch provides smart access control and intercom solutions for multifamily and commercial real estate, including video intercom, smart locks, and resident apps. Directly comparable to Teleportivity in serving multi-residential buildings and commercial properties with cloud-managed entry experiences.
- 2N (Axis Communications): 2N, owned by Axis Communications, is a global provider of IP intercoms, access control, and IP audio systems for residential and commercial buildings. A direct peer to Teleportivity in the video intercom category, particularly for multi-residential and commercial deployments requiring remote door unlocking and visitor communication.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Teleportivity social profiles
Digital presenceTeleportivity financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teleportivity leadership team
Management profileNumber of profiles
Profiles10 records
Teleportivity funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teleportivity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teleportivity
What does Teleportivity do?
Teleportivity sells a cloud-based video telecommunications platform that replaces traditional intercoms with QR code-enabled video, voice, and text communication. The portfolio centers on FONECOM QR Video Intercom, the FONECOM Outdoor Display hardware unit, and the Video Concierge 3.0 SaaS subscription platform, complemented by a managed Help-as-a-Service offering for enterprise-scale deployments.
Is Teleportivity a public or private company?
Teleportivity is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Teleportivity founded?
Teleportivity was founded in 2016. It employs 11 to 50 people.
Where is Teleportivity based?
Teleportivity is headquartered in Sydney, Australia, in the Oceania region.
How does Teleportivity make money?
Four revenue lines are on record. Video Concierge Subscriptions are the primary driver. The others are QR Video Intercom (Fonecom), hardware Sales and managed/As-a-Service.
Who are Teleportivity's main competitors?
Broad incumbents on record are Zenitel, Ring, Aiphone and Microsoft Teams. Emerging players are Envoy and Kisi. Direct peers are DoorBird, ButterflyMX, Latch and 2N (Axis Communications).
Does Teleportivity have an API?
No public API is recorded for Teleportivity.
What industry is Teleportivity in?
Teleportivity's product category is Cloud Video Intercom Software. Its primary akta.pro industry code is HSAHAIAC, Video Intercom Systems (Indoor Stations + Door Stations), with a secondary code of HSAHAAAH, Video Doorbell & Intercom Monitoring Services. Its NAICS code is 334210 and its SIC code is 3576.