What UniTrust Protection Services does

UniTrust Protection Services (UK) Ltd is a privately-held, family-owned (Griffin family) British security services provider founded in 1978 and headquartered in Wembley, UK, with a workforce of approximately 500 directly-employed officers. The company delivers bespoke, SIA-regulated manned guarding and related services — front-of-house, corporate event security, close protection for high-net-worth individuals, and security consultancy — to enterprise and government clients in the UK and selectively across Europe and Canada, most visibly via a multi-decade Canadian Government contract and diplomatic accounts. Service delivery is anchored by a 24/7 Control and Monitoring Centre and supported by an integrated workforce-management platform (Zinc Connect), with quality assured through a layered certification stack (SIA ACS top-5%, NSI Gold, ISO 9001/14001/45001 via ISOQAR, SafeContractor, FSQS).

Commercially, UniTrust operates a direct (non-broker) go-to-market targeting enterprise and institutional buyers in government, real estate, pharmaceutical, and diplomatic-adjacent industries, with stated client retention of 95%. Reported annual turnover is £27m, consistent with mid-tier UK security services benchmarks. Customer segments split between long-tenured enterprise accounts (e.g., Knight Frank, BNP Paribas Real Estate, NSA Global, embassy clients) and high-discretion HNW work including protection of Middle Eastern royal family members. The business model is contract-based recurring services revenue with no disclosed product licence or platform monetisation layer.

Strategically the firm has refreshed its senior bench over the last decade — Paul Griffin (Chair), Scott Gough (MD, ~15-year tenure), Ken Stewart (Security & Risk Director since 2019), Sue Laing (Strategic Advisor since 2017) — and committed publicly to Net Zero by 2030 alongside a training partnership with City of Westminster College. The firm does not disclose any external funding, acquisitions, or material geographic expansion in the available inputs.

Name

UniTrust Protection Services

Legal name

UniTrust Protection Services (UK) Ltd

Website

https://unitrust.co.uk

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Short description

UniTrust Protection Services (UK) Ltd is a privately-held, family-owned British security provider founded in 1978, delivering bespoke SIA-regulated manned guarding, close protection, and security consultancy to enterprise, government, and high-net-worth clients across the UK, Europe, and Canada.

Ownership category

akta.pro rank

Headquarters

HQ city

Wembley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others, Infrastructure

Revenue model

1. Security Services Contracts: Bespoke security services for commercial organisations and close protection for high-net-worth individuals. Services include manned guarding, front of house, close protection, corporate event security, and consultancy. Revenue generated through service contracts with both private and public sector clients across the UK and internationally.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

UniTrust Protection Services provides five core security services — Manned Guarding, Front of House, Close Protection, Corporate Event Security, and Consultancy — delivered through directly employed, SIA-licensed security officers deployed to client sites. Services are tailored to commercial organisations, government clients and ultra-high-net-worth individuals across the UK and internationally, with 24/7 operational support from a staffed Control & Monitoring Centre.

Product overview

Unitrust Protection Services is a unified security services company rather than a modular software platform. The company offers five core service lines—Manned Guarding, Front of House, Close Protection, Corporate Event Security, and Consultancy—supported by a 24-Hour Control & Monitoring Centre. Services are delivered through directly employed, SIA-licensed security officers. The company has integrated the Zinc Connect platform for incident management, real-time reporting, and data analytics across its operations, enabling coordinated security delivery across client sites.

Differentiator

Problem solved

Functional benefit

Products and services

• Manned Guarding Provision of SIA-licensed, directly employed security officers delivering on-site guarding services under SIA Approved Contractor Scheme and NSI Gold status, for commercial organisations, public sector buildings, data centres, law firms, pharmaceutical companies, embassies and other sensitive sites.
• Front of House Reception and concierge service providing a professional welcome to premises, delivered by SIA-licensed customer service hosts who integrate with client operations and represent the client's brand image, typically deployed at corporate headquarters, offices and mixed-use developments.
• Close Protection Close protection officers providing residential security, discrete executive protection and secure travel arrangements for ultra-high-net-worth individuals, foreign royalty, senior corporate executives, heads of state and their families, with capability to deploy large teams internationally.
• Corporate Event Security Security planning and delivery for corporate exhibitions, conferences, AGMs, art and fashion shows, private corporate events and red-carpet events, including executive protection, access control, crowd control and exhibition security.
• Security Consultancy Security consultancy covering intelligence and risk analysis, identification of emerging threats, security audits, future proofing of premises, evaluation of new sites and production of security documents and plans.
• 24-Hour Control & Monitoring Centre Professionally staffed operational centre operational 365 days a year, 24/7, staffed by experienced Duty Managers trained to respond to emergencies and incidents, providing continuous support to deployed security officers and clients across multi-site engagements.

Quantifiable outcome

• 95% client retention rate demonstrating strong satisfaction and long-term relationships
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Zinc ConnectcoreTechnology or IntegrationIntegration of Zinc Connect platform into security operations, providing connected mobile and web applications for real-time incident management, control room communication, data analytics, and client reporting dashboards.
• City of Westminster CollegecoreStrategic or Co-development PartnerEducational partnership supporting students beginning their security careers and providing training pathways for Unitrust employees. Partnership enables apprenticeships and professional qualifications for the workforce.
• City of London PoliceminorStrategic or Co-development PartnerCollaboration for workshops including suicide negotiation training, leveraging police expertise for staff development.
• BNP Paribas Real EstateminorStrategic or Co-development PartnerJoint environmental initiatives including beach clean-up projects, demonstrating commitment to ESG and community engagement alongside clients.
• Glass DoorminorOthersCharity partner for homelessness support. Unitrust employees participated in London to Brighton cycle ride raising over £5,500 for the charity, which provides shelter and support to homeless people in London through church and community centre partnerships.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Securitas UK: UK arm of global security services leader offering manned guarding, mobile patrol and electronic security. Overlaps with UniTrust across static guarding and large-enterprise accounts but operates with global scale and technology investment.
• Mitie Security: UK-listed facilities management and security major with national scale across manned guarding, security technology and consultancy. Competes with UniTrust in enterprise and public-sector tenders but at substantially larger scale and broader service portfolio.
• G4S / Allied Universal (UK): One of the world's largest security and facility services companies, with significant UK presence in manned guarding and government contracts. Direct competitor on large enterprise and public-sector tenders, with far greater scale and capital resources.
• Sodexo UK (Security Services): Global FM and quality-of-life services group with a UK security division serving corporate, public sector and event clients. Overlaps with UniTrust's corporate guarding and event security offerings, but as part of a much wider service portfolio.

Direct peers

• Wilson James: UK-based premium security and business services firm providing manned guarding, front of house and specialist security for corporate and property clients. Highly comparable to UniTrust in size, customer mix (corporate offices, real estate, HNW) and premium positioning.
• FGH Security: UK independent security company delivering static guarding, event security and close protection services to corporate and high-profile clients. Closely comparable to UniTrust in service mix, family/independent ownership profile and mid-market scale.
• Corps Security: One of the UK's oldest established security providers (founded 1859), offering manned guarding and security consultancy to corporate and heritage clients. Comparable to UniTrust in long heritage, premium brand and corporate customer focus.
• Bidvest Noonan: UK-focused security, cleaning and facilities services provider serving corporate, financial services and public sector clients. Comparable to UniTrust in contract security delivery model, UK-centric footprint and emphasis on regulated-industry clients.
• Axis Security (now part of Bidvest Noonan): UK security services provider specialising in corporate, property and front-of-house services. Direct competitor in UniTrust's core commercial guarding and front-of-house segments.
• Cordant Security: UK security services provider offering static guarding, mobile patrol and security consultancy across multiple sectors. Comparable in mid-market positioning and breadth of UK contract security services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/UnitrustUK
• LinkedInlinkedin.com/company/unitrust-protection-services-uk-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UniTrust Protection Services