Globetrotter Travel Management Services

What Globetrotter Travel Management Services does

Globetrotter Travel Management Services is a privately-held, Maryland-based travel management agency founded in 1963 and currently operating from Olney, MD. The company is co-owned by Chairman/CEO Michael A. Buttner and President/COO Glenn J. Harris, who purchased the business in 1985 and pivoted it toward corporate, association, government, and institutional travel. It employs approximately 20 core staff plus part-time and seasonal personnel and is structured as two adjacent office suites — one housing the Air Reservations Center and Meetings Department, the other the Vacation Planning Center.

The company delivers a multi-vertical travel management offering: corporate travel management, university and athletic team travel, group travel, vacation and cruise planning, meeting and event services, study abroad programs, charter bus coordination, and travel insurance. Its technology platform is anchored on the Sabre Global Distribution System with direct-connect access to 300+ airlines, 84,000+ hotel properties across 280 chains, 50 rail lines, and 23 car rental companies. Layered on this GDS foundation are GetThere and SAP Concur for online booking and expense management, TripCase for itinerary delivery, Trams Back Office for accounting, ICM for meeting registration, and proprietary modules including a Traveler Security Data Suite, Carbon Footprint Calculator, and Pre-Ticket Fare Optimizer.

Globetrotter generates revenue primarily through transaction fees on airline, hotel, car, and ground transportation bookings, supplemented by professional service fees for meeting and event planning and commissions from vacation/cruise packages. Distribution is direct: dedicated account management teams, toll-free reservation centers, a 24-hour emergency line, and self-service online booking tools. Customers include the State of Maryland (longest-serving travel contractor), 9+ Maryland-based universities, 60+ associations, and 25,000+ leisure/vacation clients worldwide. The company holds EU-U.S. and Swiss-U.S. Privacy Shield certifications and has been recognized since 2009 with Sabre's Peak of Excellence Award and Top 20 Meeting Planner rankings from the Baltimore and Washington Business Journals.

Name

Globetrotter Travel Management Services

Legal name

Globetrotter Travel Management Services, Inc.

Website

https://globetrottermgmt.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

11–50 employees

Short description

Globetrotter Travel Management Services is a privately-held, Maryland-based travel agency founded in 1963 that provides corporate travel, university and athletic team travel, meeting and event planning, group travel, and vacation services to institutional and leisure clients primarily in the Mid-Atlantic region.

Ownership category

akta.pro rank

Product category

Corporate Travel Management Services

NAICS

Travel Arrangement and Reservation Services (5615), Travel Agencies (561510), Travel Agencies (56151)

SIC

Services-Management Services (8741)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

Business Travel & Executive Itinerary Management (HSACAKAJ), Meetings & Group Travel Management (Corporate/MICE) (THALANAH), On-Trip Support, Rebooking & Disruption Management (HSACAKAN), Government & Public Sector Travel Management (THAKACAE), Corporate Travel & Accommodation Coordination (HSACADAL)

Keywords

• Corporate travel management
• Business travel services
• Meeting event planning
• Vacation travel planning
• Athletic team travel

Headquarters

HQ city

Olney

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Travel Booking Services: Service fees for airline reservations, hotel bookings, car rentals, and ground transportation arrangements. Economical service fees with complimentary benefits such as flight insurance and security data suite.
2. Meeting and Event Planning: Consultation and management services for meetings, small or large, including block hotel contracting, venue selection, and meeting registration. Complimentary meeting planning included with travel programs.
3. Vacation Planning: Vacation packages including cruises, tours, honeymoons, and escorted travel for individual and group travelers. Price matching available.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Globetrotter Travel Management Services is a full-service travel management agency that books and manages airline, hotel, car rental, and ground transportation reservations for corporate clients, universities, athletic departments, associations, and government agencies. It also delivers meeting and event planning, group travel, vacation planning, cruises, study abroad coordination, and charter bus services, supported by Sabre GDS, GetThere/Concur online booking tools, TripCase itinerary management, and a Traveler Security Data Suite. The firm operates distinct corporate and vacation divisions with dedicated staff and 24-hour emergency support.

Product overview

Globetrotter Travel Management Services operates as a unified travel management platform offering a comprehensive suite of travel services for both corporate and leisure clients. The platform consists of core service products (Corporate Travel Management, Athletic Team Travel, University Travel, Group Travel, Vacation Planning, Cruise Services, Meeting and Event Services, and Study Abroad Programs) supported by technology platforms (Sabre GDS for airline reservations, GetThere/Concur online booking tools, TripCase itinerary management, and Traveler Security Data Suite). Additional value-add modules include Carbon Footprint Calculator, Credit Card Reconciliation, Pre-Ticket Fare Optimizer, Charter Bus Services, and Travel Insurance integration. The company leverages their Global Meeting Technology and Direct Connect integrations with 84,000+ hotel properties and 280 hotel chains, along with 250+ airline carriers to provide comprehensive travel management under their 'Globetrotter Advantage' program.

Differentiator

Problem solved

Functional benefit

Products and services

• Corporate Travel Management Comprehensive managed business travel for corporate clients of all sizes, including personal travel consultant teams, online booking tools, cost avoidance programs, vendor contract negotiations, 24-hour emergency service, and international upgrade options for frequent travelers.
• Athletic Team Travel Specialized team travel planning for sports organizations, including bus charter procurement, hotel accommodations with added-value benefits, and airline reservations across scheduled, blocked, charter, retail, and wholesale airfare for away games, visiting teams, and international tours.
• University Travel Travel services for higher education institutions covering team travel, fan and patron travel, study abroad programs, student travel, faculty travel, and official business travel, with complimentary benefits including $100,000 flight insurance, security data suite, visa service assistance, travel reports, and vendor contract negotiations.
• Group Travel Group travel planning for domestic and international destinations, including airline reservations, hotel accommodations, ground transportation, meals, admissions, cruises, and tours for groups ranging from 10 to 30,000 members.
• Vacation Planning Vacation services for individual and group leisure travelers, including cruises, tours, honeymoons, custom itineraries, and packages for singles, couples, families, and groups, with price matching against internet prices on cruises, tours, airlines, and car rentals.
• Cruise Services Cruise booking services offered through the Ensemble consortium partnership, providing access to major cruise lines and vacation packages for individuals and groups.
• Meeting and Event Services Full-service meeting and event planning including site selection, budget analysis, contract negotiation, facility arrangements, overall meeting management, on-site management, and event execution worldwide for corporate and association clients.
• Study Abroad Program Education abroad travel services coordinating airfare, accommodations, and logistics for school groups including band, chorus, field trips, orchestras, and international programs, with CISI study abroad insurance integration.
• Charter Bus Services Bus charter coordination for group transportation, with access to motor coach partner contacts across all 50 states, territories, and international locations for athletic teams, schools, and groups.
• Travel Insurance Travel insurance products offered through TravelGuard partner, providing coverage options for trip cancellation, medical emergencies, and travel disruptions, available via the firm's reservation centers and website.

Quantifiable outcome

• Cost savings and organized travel for seminar and fair attendees
• +2 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SAP ConcurcoreTechnology or IntegrationTechnology partnership for online booking and expense management. GetThere platform integrated for meeting technology and travel booking.
• SabrecoreTechnology or IntegrationAir Suite and Pricing platform providing access to 300+ airlines. Direct connect airline availability with full content including pricing, schedules, seat maps, and ancillary purchases.
• GetTherecoreTechnology or IntegrationOnline booking technology and meeting technology platform for corporate travel booking and meeting planning.
• EnsembleminorChannel Partner/ Reseller/ DistributorConsortia preferred vacation packages for luxury and exclusive travel offerings.
• TripCasecoreTechnology or IntegrationItinerary management app that delivers electronic tickets, invoices and itineraries to email or handheld devices. Provides flight notifications and gate information.
• TravelGuardminorOthersTravel insurance provider offering coverage for travelers through agency referrals.
• American Airlines Business Extra ProgramminorGTM or Marketing PartnerFrequent flyer status upgrades and rewards program for qualified travelers.
• European Tourism AssociationminorOthersNearly 700 members including global travel buyers, hotels, tourist boards, attractions and other European tourism suppliers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Navan (formerly TripActions): Tech-forward corporate travel and expense management platform with self-serve booking and 24/7 human support. Emerging direct competitor in the corporate TMC space targeting the same mid-market and enterprise clients as Globetrotter with a modern product.
• TravelPerk: Digital-first corporate travel platform combining self-serve booking with agent support for SMB and mid-market clients. Competes for the same corporate travel budget as Globetrotter but with a modern SaaS-style product experience.

Direct peers

• Direct Travel: Mid-market U.S. corporate travel management company offering corporate, meetings, and leisure travel services to enterprises and associations. Closely comparable in product mix (corporate, meetings, group, leisure) and target customer size to Globetrotter.
• Corporate Travel Management (CTM): Globally operating TMC providing corporate travel, meetings and events, and leisure services across corporate, government, sports, and education verticals. Highly comparable vertical mix (including sports/athletic travel) to Globetrotter, though at substantially larger scale.
• Altour: U.S. TMC offering corporate travel management, meetings & events, and luxury leisure services to corporate and high-net-worth clients. Comparable blended corporate-leisure offering and concierge service orientation.
• Frosch Travel: U.S.-based mid-sized TMC offering corporate, leisure, meetings, and group travel with strong higher-education and association client rosters. Comparable mix of corporate and leisure divisions serving similar mid-market and institutional clients.
• World Travel Inc. U.S. corporate travel management company providing business travel, meetings, and group services with significant higher-education and government exposure. Directly comparable business model and verticals to Globetrotter.

Broad incumbents

• BCD Travel: Major global TMC providing corporate travel, meetings & events, and consulting to enterprise clients. Overlapping corporate travel and meetings offerings with Globetrotter but at much larger scale and with broader geographic reach.
• American Express Global Business Travel (Amex GBT): Leading global TMC serving large multinational corporations with travel, meetings, and expense management solutions. Competes in the same corporate travel agency category as Globetrotter with overlapping enterprise and meeting services.
• CWT (Carlson Wagonlit Travel): One of the largest global TMCs serving multinational corporate clients with travel management, meetings & events, and consulting. Operates in the same corporate travel category as Globetrotter but at vastly larger scale and global footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/globetrotter-travel-management-services-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Globetrotter Travel Management Services