Mountain Hope Good Shepherd Clinic

What Mountain Hope Good Shepherd Clinic does

Mountain Hope Good Shepherd Clinic is a 501(c)(3) nonprofit charitable healthcare organization founded in 1999 and headquartered at 312 Prince Street, Sevierville, Tennessee. It provides primary medical care, basic dental services, behavioral health services, and a no-cost medication assistance program (Hope Rx) to medically uninsured residents and workers of Sevier County, Tennessee. The clinic also operates the Crossroads to Hope program addressing the opioid crisis through screening, therapy, and community health worker support. Services are priced on a sliding fee scale based on federal poverty level and are available by appointment or walk-in Monday-Friday 8AM-5PM.

The organization runs a multi-site delivery model that now includes three fixed clinic locations (Sevierville, Winfield Dunn, and Gatlinburg, opened in 2024) and a Mobile Medical Clinic funded by a $1.15 million Tennessee Department of Health grant announced in April 2024. The technology stack is intentionally lightweight and non-proprietary: the AthenaHealth patient portal handles records, scheduling, and billing; SalsaLabs and PayPal process donations; and no AI/ML or custom platform capabilities are disclosed. Interpreter services and bilingual staff extend access to Spanish-speaking patients.

The revenue model is donation- and grant-driven rather than fee-for-service. Funding sources include individual and corporate donations (The Shepherd's Circle annual giving program with tiers from $500 to $20,000+), government grants (Tennessee Department of Health Safety Net and Breast and Cervical Screening Programs), foundation support (United Way of Sevier County, TVA Community Care Fund, Sevier County Community Fund), and direct community business donations (Food City, SmartBank, Tennessee State Bank, Gatlinburg Chamber of Commerce Foundation). Patient payments on a sliding scale explicitly do not cover the cost of a single visit, so the clinic is structurally reliant on charitable contributions for operating sustainability. The organization is governed by a Board of Directors and led by Executive Director Deborah Murph, MBA, RN.

Name

Mountain Hope Good Shepherd Clinic

Legal name

Mountain Hope Good Shepherd Clinic

Website

https://mountainhope.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Mountain Hope Good Shepherd Clinic is a 501(c)(3) nonprofit founded in 1999 that provides primary medical, dental, behavioral health, and medication assistance services to medically uninsured residents and workers of Sevier County, Tennessee across three clinic locations and a mobile unit.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Other Ambulatory Health Care Services (6219), Social Assistance (624), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Rural Health Clinics (RHCs) (HLAFAGAL)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Community health clinic
• Primary care services
• Dental care services
• Behavioral health services
• Medication assistance program

Headquarters

HQ city

Sevierville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: The clinic relies heavily on donations from individuals, businesses, and organizations to fund operations. The Shepherd's Circle annual giving program includes various giving levels from $500 to $20,000+. Funds are used for general operating expenses.
2. Government Grants and Funding: Clinic receives funding from Tennessee Department of Health and participates in Safety Net programs. Received $1.15 million grant from Tennessee Health Department for Rural Mobile Health Unit.
3. Sliding Fee Scale Patient Payments: Patients pay for services based on federal poverty level sliding fee scale. Fees do not cover total cost of one visit. Small administration fee for Hope Rx medication program registration.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Mountain Hope Good Shepherd Clinic is a nonprofit community clinic that provides quality healthcare to medically uninsured individuals who live or work in Sevier County, Tennessee. Core offerings include primary medical care, basic dental care, behavioral health services (including therapy and the Crossroads to Hope opioid recovery program), and the Hope Rx medication assistance program. Services are delivered across three fixed clinic locations and a mobile medical unit, with fees set on a sliding scale based on federal poverty level.

Product overview

Mountain Hope Good Shepherd Clinic is a community healthcare organization providing quality medical, dental, and behavioral health services to uninsured individuals living or working in Sevier County, Tennessee. The clinic operates a multi-location model with fixed facilities in Sevierville (312 Prince Street) and Gatlinburg (416 Ski Mountain Rd.), plus a Mobile Medical Clinic. Core services include Primary Medical Care, Dental Services, Behavioral Health Services, the Hope Rx Medication Assistance Program, and the Crossroads to Hope Program for opioid crisis recovery support. The clinic serves patients on a sliding fee scale based on federal poverty level and operates Monday-Friday 8AM-5PM. With a 25-year history and approximately 25 years of service, the clinic has provided healthcare to thousands of uninsured community members.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Medical Care Comprehensive primary medical care including routine check-ups, preventive care, chronic disease management, vaccinations, and general health services for uninsured patients in Sevier County.
• Dental Services Basic dental care including cleanings, fillings, and extractions for uninsured community members, available at the Sevierville office.
• Behavioral Health Services Comprehensive behavioral health services including individual therapy for anxiety, depression, stress management, and trauma; co-occurring disorders therapy; and referral services for specialized care.
• Hope Rx Medication Assistance Program Program providing medications at no cost for chronic conditions including high blood pressure, diabetes (including insulin), and heart conditions, dispensed from the clinic facility. A small administration fee applies for registration.
• Crossroads to Hope Program Recovery support program for individuals and families impacted by the opioid crisis, including screening for mental health and substance use disorders, community health worker support, individual therapy, medication management, family education, and connections to primary and dental care.
• Mobile Medical Clinic Mobile medical unit bringing essential healthcare services including routine check-ups and mental health support directly to underserved areas of Sevier County, addressing transportation barriers.
• Vaccine Services Vaccination services including seasonal flu vaccines while supplies last, plus COVID-19 vaccine information and resources.
• Community Health Fairs Annual community health events providing free medical services, wellness checks, lab services (blood pressure, glucose checks), health screenings, vaccine education, and connections to community resources.
• Gatlinburg Clinic Services Clinic location in Gatlinburg providing general check-ups, preventive care, chronic disease management, behavioral health services, and vaccinations to address transportation barriers for local patients and the seasonal workforce.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Seven partnerships are on record, tiered core.

• Tennessee Department of HealthcoreStrategic or Co-development Partner · 30 April 2024Tennessee Department of Health provides funding and operates Safety Net Program and Breast and Cervical Screening Programs. Tennessee Health Commissioner Dr. Ralph Alvarado visited to announce $1.15 million grant for Rural Mobile Health Unit.
• National Association of Free and Charitable ClinicscoreStrategic or Co-development PartnerNAFC membership with Gold Seal certification recognizing standards of excellence in charitable healthcare delivery.
• Sevier County Chamber of CommercecoreStrategic or Co-development PartnerChamber membership supporting local business community healthcare access.
• National Rural Health AssociationcoreStrategic or Co-development PartnerNRHA membership demonstrating commitment to rural healthcare delivery excellence.
• Rural Health Association of TennesseecoreStrategic or Co-development PartnerState association membership supporting rural health initiatives.
• Tennessee Charitable Care NetworkcoreStrategic or Co-development PartnerState network of charitable care providers sharing resources and best practices.
• Mobile Healthcare AssociationcoreStrategic or Co-development PartnerAssociation membership supporting mobile healthcare delivery model.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Remote Area Medical: National nonprofit that operates mobile pop-up free medical, dental, and vision clinics in rural and underserved communities. Highly relevant peer given Mountain Hope's new Mobile Health Unit program and shared charitable-care mission.
• Church Health: Faith-based nonprofit in Memphis, TN providing comprehensive primary medical, dental, and behavioral health care primarily to uninsured and underinsured working people. Closest direct peer to Mountain Hope given its faith-based mission, integrated service stack, and Tennessee footprint.
• Good Samaritan Health Services: Faith-based nonprofit free clinic providing primary medical, dental, vision, and behavioral health on a sliding-fee scale to uninsured populations. Comparable faith-based, sliding-fee, multi-service model.
• InterFaith Health Clinic: Faith-based nonprofit free clinic in Knoxville, TN serving low-income, uninsured residents with medical, dental, and counseling services. Same model (faith-based, sliding-fee, safety-net) in adjacent East Tennessee market.
• Mercy Health Clinic: Community-based nonprofit clinic providing free primary medical care, specialty referrals, and pharmacy assistance to uninsured low-income adults. Directly comparable free-clinic model with sliding-fee/grant funding mix.
• Volunteers in Medicine: National network of free clinics that rely on retired and volunteer medical professionals to serve uninsured patients. Directly comparable volunteer-driven, community-funded model.
• Neighborhood Health: Federally Qualified Health Center network in Nashville providing primary medical, dental, behavioral health, and pharmacy services to underserved populations. Comparable integrated safety-net delivery model within Tennessee.
• Health Wagon: Appalachian-region nonprofit delivering mobile primary care, dental, and specialty services to uninsured residents in rural Virginia and Kentucky. Closest analog to Mountain Hope's mobile, rural, safety-net delivery model.

Broad incumbents

• Cherokee Health Systems: Large Federally Qualified Health Center serving East Tennessee (including Sevier-adjacent counties) with integrated medical, dental, behavioral, and pharmacy services. Broader incumbent with overlapping safety-net mission and primary-care footprint.

Others

• Tennessee Charitable Care Network: Statewide membership association of charitable care providers in Tennessee. Mountain Hope is a member; the network is an ecosystem peer (resource-sharing, advocacy, peer benchmarking) rather than a direct service competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mtnhopeclinic
• LinkedInlinkedin.com/company/mountainhope
• Instagraminstagram.com/mountain_hope_clinic

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mountain Hope Good Shepherd Clinic