Alkivi
Alkivi is a France-based managed IT and telecom services provider that consolidates networking, cybersecurity, collaboration, VOIP, and hardware into a single monthly invoice for approximately 200 small and medium-sized business clients, with a specialized construction-sector (BTP) vertical offering.
- Company typePrivate
- Founded2013
- HeadquartersLa Madeleine, France
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Alkivi does
Alkivi S.A.S. is a France-based managed IT and telecommunications services provider founded in 2013 and headquartered in La Madeleine, near Lille. The company consolidates telecom, networking, server and workstation administration, cybersecurity, collaboration tooling, and hardware procurement into a single monthly invoice for approximately 200 small and medium-sized business clients across all sectors. Its core product portfolio spans six service lines — Télécoms & Réseaux (internet, LAN/Wi-Fi, SD-WAN multi-site links, VOIP, mobile), Infogérance (PC, Mac, and server administration), Collaboration (Microsoft 365 and Google Workspace), Matériel (hardware sale or 36-month rental), Sécurité (firewall, VPN), and Téléphonie VOIP — supplemented by a specialized 'Offre BTP' for construction-sector clients and proprietary tooling including the Alkivi Remote control application and Alkivi Agent RMM agent. The offering is delivered by a team of approximately seven staff led by President Luc Vanwaelscappel, with nationwide on-site support capability.
Alkivi's business model is built on recurring managed-service subscriptions billed monthly and bundled with hardware (purchase or rental), professional services, and a small custom-services line (e.g., fax/voicemail customization at €50 ex-VAT). Go-to-market is consultative and sales-led, with free quotes via phone (09 72 32 73 10), email, and website contact forms, and a dedicated support portal (support.alkivi.fr) for ticket management. Distribution is direct: a small commercial team (Luc in business development) and certified technicians serve SMB clients nationwide. The company holds core technology partnerships with OVH (hosting and Exchange), Sewan (telephony), Eurafibre (fiber), and hardware vendors (Dell, Apple, UniFi, Netgate, Yealink, EPOS, Ricoh, Brother, Snom, Gigaset, LG, Polycom), and is structured as a privately-held SAS with no disclosed external funding, parent company, or M&A activity.
Alkivi firmographics
Firmographics- Name
- Alkivi
- Legal name
- Alkivi S.A.S.
- Website
- https://alkivi.fr
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Alkivi is a France-based managed IT and telecom services provider that consolidates networking, cybersecurity, collaboration, VOIP, and hardware into a single monthly invoice for approximately 200 small and medium-sized business clients, with a specialized construction-sector (BTP) vertical offering.
- Ownership category
- akta.pro rank
Alkivi industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), All Other Telecommunications (517810)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Infrastructure Outsourcing (IO) (BPAEAMAB)
- akta.pro secondary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where Alkivi is headquartered
LocationHeadquarters
- HQ city
- La Madeleine
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Alkivi business model
Business model- GTM type
- B2B
- Offering type
- Services
Revenue model
- Managed IT Services: Recurring managed services covering telecommunications, networks, servers, and workstation management. Clients receive consolidated billing for all services and equipment in a single invoice.
- Hardware Sales: Sale of computers (DELL, Apple), network equipment (UniFi, Netgate), VOIP phones (Yealink, EPOS), and printers (Ricoh, Brother) with professional installation and configuration.
- Hardware Rental: Equipment rental with optional 36-month replacement cycle for businesses preferring OPEX over CAPEX.
- Professional Services: On-demand technical consulting, network audits for construction projects, and custom fax message recording services (50€ HT).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT services with consolidated billing |
| Other | Monthly | Hardware purchase or rental options |
| One time/ perpetual license | Pay-as-you-go | Custom fax messages |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Alkivi product offering
Product offeringCore offering
Alkivi is a managed IT services provider (infogérance) delivering end-to-end telecommunications, networking, IT infrastructure management, collaboration tooling, and hardware supply to French small and medium-sized enterprises. The company serves as a single point of contact for networks, security, telephony, multi-site connectivity, and remote IT support, with a specialized offering for the construction (BTP) sector.
Product overview
Alkivi is an IT services company offering a unified managed services portfolio combining telecommunications, network infrastructure, security, and hardware solutions. The core offering consists of Télécoms & Réseaux (internet connectivity, LAN/Wi-Fi management, multi-site connectivity via SD-WAN), Infogérance (managed workstation and server administration), Collaboration (Microsoft 365 and Google Workspace suites), Matériel (hardware procurement and rental), Sécurité (firewall/VPN), and Téléphonie VOIP. A specialized Offre BTP serves construction industry clients with pre-construction network planning. Supplementary tools include Alkivi Remote (remote control), the Support Portal (ticket management), and the Alkivi Agent (endpoint monitoring). Services are delivered from their headquarters in La Madeleine, France, serving approximately 200 clients across all sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Télécoms & Réseaux (Telecommunications & Networks)
- Infogérance (Managed IT Services)
- Collaboration & Cloud Workspace
- Matériel IT (IT Hardware Supply & Rental)
- Offre BTP (Construction Sector Package)
Quantifiable outcome
- 96% of calls handled within one minute
- +3 more outcomes
Companies that use Alkivi
Customer profileNamed customers5 records
Segments3 records
Alkivi technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
Feature3 records
Alkivi partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- SewancoreTelecommunications partner providing VOIP and telephony services integrated into Alkivi's offering.
- OVHcoreAdvanced partner for hosting services, Exchange email, and cloud infrastructure. OVH provides the hosting platform for Alkivi's managed services.
- UniFicoreNetwork and Wi-Fi equipment brand used for client infrastructure deployments.
- DellcoreComputer supplier providing workstations and business laptops for client hardware needs.
- ApplecoreMac computer supplier for creative and professional workstation requirements.
- NetgatecoreFirewall and network security appliance provider for client security infrastructure.
- YealinkcoreVOIP phone manufacturer supplying IP telephones for telephony solutions.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Alkivi competitors and assessment
Company assessmentBroad incumbents
- Devoteam: French-headquartered IT consulting and digital services group with a managed services and cloud transformation practice. Overlaps Alkivi in collaboration (M365/Google Workspace) and cloud services, but at substantially larger scale.
- Capgemini: Global IT services giant headquartered in France, with a managed services practice covering workplace, networking, and cloud infrastructure. Operates at vastly greater scale than Alkivi but competes for the same French mid-market IT outsourcing budgets.
- SCC France: Major European IT infrastructure and services company with a large French MSP practice covering managed workplace, networking, and collaboration services. Overlaps Alkivi's core stack but serves a broader enterprise customer base.
- Econocom: Large European IT services and managed services provider headquartered in France. Comparable in offering managed workplace, networking, telecom, and multi-site services to enterprises, though at far greater scale and breadth than Alkivi.
Direct peers
- Oceanet Technology: French cloud and managed services company headquartered in Northern France providing hosting, managed IT, and telecom services to SMBs — a close geographic and service-line peer to Alkivi.
- Linkt (formerly Numéo): French telecom and managed services operator focused on SMEs, providing VOIP, internet, and managed connectivity — comparable to Alkivi's telecom and managed services core.
- Hexanet: French managed services and cloud provider serving SMB and mid-market clients with telecom, hosting, and IT outsourcing — directly comparable in size, geography, and service portfolio to Alkivi.
- Adelius: French IT services firm offering managed infrastructure, support, and telecom services to mid-market clients. Comparable in service portfolio to Alkivi, particularly in workplace and network management.
- NXO France: French managed services and digital workplace provider focused on unified communications, networking, and IT outsourcing for mid-market and enterprise clients. Directly comparable offering to Alkivi, though larger in scale.
- OpenIP: French operator and managed services provider specializing in VOIP, unified communications, and cloud telephony for SMBs — directly comparable to Alkivi's Téléphonie VOIP and unified communications offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Alkivi social profiles
Digital presenceAlkivi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alkivi leadership team
Management profileNumber of profiles
Alkivi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alkivi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alkivi
What does Alkivi do?
Alkivi is a managed IT services provider (infogérance) delivering end-to-end telecommunications, networking, IT infrastructure management, collaboration tooling, and hardware supply to French small and medium-sized enterprises. The company serves as a single point of contact for networks, security, telephony, multi-site connectivity, and remote IT support, with a specialized offering for the construction (BTP) sector.
Is Alkivi a public or private company?
Alkivi is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alkivi founded?
Alkivi was founded in 2013. It employs 1 to 10 people.
Where is Alkivi based?
Alkivi is headquartered in La Madeleine, France, in the Europe region.
How does Alkivi make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are hardware Sales, hardware Rental and professional Services.
Who are Alkivi's main competitors?
Broad incumbents on record are Devoteam, Capgemini, SCC France and Econocom. Direct peers are Oceanet Technology, Linkt (formerly Numéo), Hexanet, Adelius, NXO France and OpenIP.
Does Alkivi have an API?
No public API is recorded for Alkivi.
What industry is Alkivi in?
Alkivi's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAB, Infrastructure Outsourcing (IO), with a secondary code of BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 5182 and its SIC code is 7370.