NXO France

What NXO France does

NXO France is an independent French IT integrator and ARCEP-registered telecom operator headquartered at La Défense (Paris) following a March 2025 relocation from Rueil-Malmaison. Founded in 2002 and rebranded from NextiraOne in 2018, the company delivers end-to-end digital transformation services across four pillars: digital infrastructure (LAN/WLAN, SD-WAN, data center, NetDevOps), communication and collaboration (UCaaS, contact center, Teams Calling, Webex Calling, Zoom, Rainbow Calling), cybersecurity (NXO SOC Protect built on EDR/XDR, audit, managed security), and cloud & operator services (NXO Cloud plus the proprietary Linker operator suite for SIP Trunking, internet access, and operated WAN). The technology stack is overwhelmingly multi-vendor: Cisco, Microsoft, Alcatel-Lucent Enterprise, Zoom (Gold Partner), Genesys, Kiamo, Veeam, CheckPoint, Fortinet, Stormshield, Nutanix, VMware, DellEMC, and Juniper — held together by 1,000+ active certifications and a 1,250-person workforce of which 800 work in services delivery.

Revenue is generated through a 40/60 mix: roughly 40% from technology distribution (hardware/software resale from major vendors) and 60% from services spanning project-based integration, managed services (NXO Digital Care Operate, NXO Digital View, NXO SOC), and recurring Linker operator subscriptions. Pricing is quote-based and not publicly disclosed, with multi-year managed services contracts and usage-based cloud/operator billing as the typical engagement model. NXO serves a broad vertical mix — banking & finance, industry/manufacturing, retail, healthcare, public sector, education, and SME — across France via 40 service agencies, a Customer Service Center handling 10,000 calls per month, and an international partner network reaching 110-120 countries. Operationally, the company carries ~€239M in 2018 revenue with €5.8M operating profit and €25M treasury (unaudited), 40,000 client sites under management, and a 17.7/20 customer satisfaction score.

Name

NXO France

Legal name

NXO France

Website

https://nxo.eu

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

NXO France is an independent French IT integrator and ARCEP-registered telecom operator delivering digital infrastructure, UCaaS, cybersecurity (SOCaaS), and cloud/operator services to enterprise and mid-market customers across France and 110-120 countries via a 40-agency footprint.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB)

akta.pro secondary industries

Virtual & Cloud Routing (vRouters/CNF Routing) (HDAFABAF), Customer Experience (CX) & Digital Experience (BPAHAEAC), Telco Cloud & Edge NFV Platforms (HDAFANAI)

Keywords

• Managed IT services
• IT infrastructure integration
• Cybersecurity SOC services
• Cloud operator services
• Unified communications solutions

Headquarters

HQ city

Rueil-malmaison

HQ country

France

HQ region

Europe

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Technology Distribution: Sale of hardware, software, and technology products from major partners including Cisco, Alcatel-Lucent Enterprise, Microsoft, and others. Represents 40% of total revenue.
2. Integration Services: Project management, development, deployment, and training services. Part of the 60% services revenue mix.
3. Managed Services: Ongoing managed services including support, supervision, metrology, and outsourcing. Represents the majority of the 60% services revenue. Includes services like NXO Digital Care Operate, NXO Digital View monitoring, and NXO SOC.
4. Operator Services (Linker): NXO operates as a telecom operator registered with ARCEP, providing voice and data traffic services, secured internet access, and SIP Trunking through its Linker brand.
5. Training Services: NXO serves as a training organization offering professional development and certification preparation for customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

NXO France is an independent French IT integrator and ARCEP-registered telecom operator that designs, deploys, and manages digital infrastructure, communication & collaboration, cybersecurity, and cloud & operator services for enterprise and mid-market customers. The company resells technology from leading vendors (Cisco, Alcatel-Lucent Enterprise, Microsoft, Zoom, Genesys) and delivers its own branded managed services (NXO SOC, NXO Cloud, NXO Digital Care Operate, NXO Digital View) and operator offerings (LinkerConnect, LinkerNet, LinkerSIP), covering the full lifecycle from consulting and integration through ongoing managed operations.

Product overview

NXO France is an independent IT integrator and operator providing comprehensive digital transformation services across four main pillars: Digital Infrastructures (networking, data center, cloud), Communication and Collaboration (UCaaS, telephony, contact centers), Cybersecurity (SOCaaS, audit, managed security), and Cloud & Operator services (NXO Cloud, LINKER operator solutions). The portfolio includes both proprietary NXO-branded services (NXO SOC, NXO Cloud, NXO Digital Care, LINKER operator suite) and integrated third-party platforms (Microsoft Teams, Cisco Webex, Zoom, Genesys, Alcatel-Lucent Enterprise, Veeam). NXO operates as both a solutions integrator and a telecom operator (ARCEP-registered), offering services ranging from design and deployment to ongoing managed operations, serving mid-size companies (ETI) and larger enterprises across France.

Differentiator

Problem solved

Functional benefit

Brands

• Linker: Telecom operator brand including Linkernet (internet access), Linkerconnect (operated WAN), and Linkersip (SIP trunking)
• NXO SOC
• NXO Cloud
• NXO Digital View
• Digital Care Operate
• NetDevOps

Products and services

• NXO SOC (SOC as a Service / NXO SOC Protect) Managed 24/7 cybersecurity monitoring service built on EDR/XDR with SIEM, providing real-time threat detection, incident response, vulnerability management, and compliance reporting. Operated by French-based analysts and designed for mid-sized companies (ETI) under fixed-fee multi-year subscriptions with SLAs.
• NXO Cloud Multi-cloud managed services operated entirely by NXO teams with strong SLA commitments, offering private, mutualized, and dedicated cloud deployment models with flexible billing (subscription or usage-based).
• NetDevOps Cross-vendor, multi-editor, multi-technology approach that centralizes and consolidates infrastructure parameters, providing complete visibility across all silos and ensuring operational safety for digital infrastructure management.
• SD-WAN Software-Defined Wide Area Network solution enabling secure company connectivity with optimized application performance and simplified management across distributed sites.
• PRA/PCA (Plan de Reprise/Continuité d'Activité) Business continuity and disaster recovery planning solutions ensuring IT system recovery and operational continuity.
• NXO Cloud Replication (Veeam Cloud Connect) Multi-environment backup and replication service powered by Veeam Cloud Connect, providing simple and performant data protection for the entire information system.
• LAN/WLAN Solutions Enterprise network infrastructure solutions for local area networks and wireless LAN, including multi-service and secure network deployment.
• NXO Digital View SaaS-based infrastructure and application monitoring solution for real-time supervision of IT environments.
• NXO Digital Care Operate Managed IT services covering infrastructure operation and outsourcing (infogérance), ensuring performance, security, and evolution of digital systems.
• Teams Calling SIP telephony service integrated with Microsoft Teams, activated and guaranteed by NXO with pricing adapted to needs (flat rate or per-minute).
• Webex Calling Cisco Webex cloud-based telephony and collaboration solution complemented by NXO's operator and integrator services.
• Zoom Phone & Zoom Contact Center Cloud telephony and contact center solutions delivered via Zoom Gold Partner relationship, integrated end-to-end into client IT ecosystems by NXO.
• Rainbow Calling UCaaS solution powered by Alcatel-Lucent Enterprise, operated and secured by NXO.
• NXO Cloud Collab (powered by ALE) Unified communications as a service platform based on Alcatel-Lucent Enterprise technology, including IP desktop softphone for remote work.
• NXO Cloud Contact Center (powered by Genesys Cloud) Contact center platform powered by Genesys Cloud providing omnichannel customer service capabilities.
• NXO Cloud Contact Center (powered by Kiamo) Cloud contact center hosted in France with French law contracts, offering a dedicated platform per client for customizable customer relationship features.
• LinkerSIP Operator access and VoIP traffic solution via SIP Trunking, replacing RNIS T0/T2 lines for IP telephony migration.
• LinkerNet High-speed internet access service providing broadband connectivity for enterprises over NXO's ARCEP-registered operator network.
• LinkerConnect Managed WAN service for site interconnection and private network connectivity over NXO's operated WAN.
• NXO Cloud Firewall Cloud-based firewall service for network security protection.
• WOD (WiFi à la Demande) On-demand WiFi solution for digital school projects in compliance with the Abeille law, securing WiFi wave diffusion in educational institutions.
• NXO Digital Engine Audit and consulting services for digital transformation, helping clients define and implement adapted solutions.
• NXO Evolution Service offering for ongoing IT evolution and digital transformation support.
• Video Conference Systems Video conferencing solutions including room systems, telepresence, workstation integration, and unified planning.
• Collaborative Work Tools Workplace collaboration solutions enabling team agility through simplified communications across all terminals and media.

Quantifiable outcome

• 17.7/20 customer satisfaction score
• +3 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles8 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability1 record

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core, secondary and minor.

• Alcatel-Lucent EnterprisecoreTechnology or IntegrationLong-standing partnership with Alcatel-Lucent Enterprise for communication and collaboration solutions. NXO is a major European integrator of ALE solutions including Rainbow Calling, cloud contact center, IP telephony, and softphone solutions. Partnership includes co-marketing, joint solution development, and certification programs.
• CiscocoreTechnology or IntegrationStrategic partnership with Cisco for SD-WAN, Webex Calling, and collaboration solutions. NXO holds Gold Partner status for Cisco Webex. Collaboration on SD-WAN solutions with joint thought leadership and customer engagements including SD-WAN essential discussions.
• ZoomcoreTechnology or IntegrationZoom Gold Partner status. NXO integrates Zoom collaboration platform including Zoom Phone (cloud telephony) and Zoom Contact Center. Provides end-to-end implementation including network integration, security, and ongoing support within complex IT environments.
• MicrosoftcoreTechnology or IntegrationPartnership for Microsoft Teams Calling and related collaboration solutions. NXO implements Teams telephony integration and contact center capabilities, providing activation and guarantee services with adapted pricing.
• GenesyscoreTechnology or IntegrationPartnership for Genesys Cloud contact center platform. NXO offers 'NXO Contact Center powered by Genesys Cloud' providing first-class customer service capabilities.
• KiamosecondaryTechnology or IntegrationPartnership for cloud contact center solution. NXO offers 'NXO Cloud Contact Center powered by Kiamo' providing French law contracts and local specialized interlocutors with data hosted in France.
• OraclesecondaryTechnology or IntegrationPartnership for Session Border Controller (SBC) solutions to facilitate IPBX connection to operator networks and secure exchanges for RTC migration.
• AudiocodessecondaryTechnology or IntegrationPartnership for Session Border Controller (SBC) solutions enabling smooth migration from legacy RTC/RNIS to IP-based telephony.
• VeeamsecondaryTechnology or IntegrationPartnership for NXO Cloud Replication powered by Veeam Cloud Connect, providing multi-environment backup and data protection solutions.
• CheckPoint, Fortinet, Stormshield, Nutanix, VMware, DellEMC, JunipercoreTechnology or IntegrationMultiple technology partnerships with security, virtualization, and infrastructure vendors. NXO maintains over 1,000 active certifications across these partner ecosystems enabling multi-vendor integration capabilities.
• Welcome To The JungleminorImplementation/ SI/ Consulting PartnerRecruitment process outsourcing partner for job applications. Welcome To The Jungle processes job applications including name, email, address, CV, and cover letter for NXO France.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Others

• Alcatel-Lucent Enterprise: Networking, communications and cloud solutions vendor and a core technology partner of NXO. Highly relevant as both supplier and partial competitor in the UCaaS and enterprise networking categories NXO integrates.

Broad incumbents

• Orange Business Services: Global telecom operator and integrator with deep network, cloud and cybersecurity offerings for enterprises. Directly comparable to NXO's combined integrator + operator model, but at vastly larger scale and with owned backbone infrastructure.
• Thales (Cyber & Digital): Global cybersecurity and digital infrastructure provider with a significant French government and enterprise footprint. Competes with NXO SOC and security integration offerings, particularly in defense and public sector.
• CGI France: Global IT and business consulting services firm with substantial French operations serving enterprise and public sector. Comparable systems integration and managed services offering across infrastructure and applications.
• Atos: French-headquartered global IT services company offering digital infrastructure, cloud, security and managed services. Direct overlap with NXO's network integration, cloud, and cybersecurity portfolios.
• Capgemini: Global IT services and consulting leader with significant French operations covering cloud, cybersecurity, networking and managed services. Competes with NXO for mid-market and large enterprise infrastructure transformation deals.

Direct peers

• Devoteam: French-headquartered IT consulting and managed services firm specializing in cloud, cybersecurity and digital transformation. Comparable mid-sized French integrator with similar vendor-partner ecosystem focus.
• Sopra Steria: French-headquartered IT services and integration firm serving enterprise and public sector clients across Europe. Closely comparable mid-to-large European integrator with similar mix of infrastructure, cloud and cybersecurity services.
• VINCI Energies / Axians: European ICT integrator and managed services provider within VINCI Energies, focused on enterprise infrastructure, cloud and telecom services. Closely comparable European integrator footprint and service portfolio to NXO.
• Econocom: European digital services company providing technology distribution, managed services, financing and integration — direct overlap with NXO's hardware distribution (40% of revenue) and managed services mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/NXOFrance
• LinkedInlinkedin.com/company/nxo

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NXO France