Viplive

What Viplive does

VIPLive is a Dutch regional healthcare collaboration platform operated by Topicus B.V., headquartered at Singel 25, 7411 HW Deventer, Netherlands. The platform connects disparate healthcare information systems across regional care networks in the Netherlands, enabling data exchange and workflow coordination among general practitioners (GPs), regional GP organizations, GP emergency posts, laboratories, hospitals, ambulance services, dispatch centers, and mental health institutions (GGZ). VIPLive has been operating in Dutch healthcare IT for many years and is positioned as an open, integration-centric alternative to single-vendor HIS consolidation.

The product portfolio spans the VIPLive core platform, Spreekuur.nl (a MedMij-certified Personal Health Environment for patient-facing digital consultations since April 2021), Lab Online (laboratory order management), VIPLive Analytics (population health dashboards with predictive capacity-planning models), and VIPLive Spoed EPD (emergency EPD for out-of-hours GP care). The platform supports HL7 and Dutch healthcare data standards, is hosted on European cloud infrastructure (EER), and holds ISO 27001, NEN 7510, MedMij, and GDPR/AVG certifications. Notable integrations include SSO with ChipSoft HiX, automated data exchange with Promedico-ASP, AI-powered planning via Door2Doc, video triage via FaceTalk, COPD remote monitoring via MonitAir, and mental health referrals via Super Brains.

VIPLive sells through quote-based enterprise subscriptions with annual contracts and three-month notice periods, supplemented by professional services for implementation, training, and application management, plus integration and development services billed per project or by standard rates. Go-to-market combines direct enterprise sales to healthcare organizations, channel partnerships with HIS vendors (ChipSoft, Promedico-ASP), regional healthcare IT consultants, and event-driven demand generation at Dutch healthcare conferences such as NedHis Congres, the NTS Triage Congres, and Huisartsendagen. The platform currently spans patient reach of over 1.3 million inhabitants across multiple Dutch regions, with notable deployments including Huisartsenposten Rijnmond, Doktersdienst Groningen, Jeroen Bosch Hospital, CloudDokter Almere, Huisartsenposten Midden-Brabant, and Diagnostiek voor U.

Name

Viplive

Legal name

Topicus B.V.

Website

https://viplive.nl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

VIPLive is a Dutch regional healthcare collaboration platform, operated by Topicus B.V. in Deventer, connecting GPs, emergency posts, hospitals, laboratories, ambulance services, and mental health institutions via integrated SaaS modules including Spreekuur.nl and Lab Online.

Ownership category

akta.pro rank

Product category

Healthcare Collaboration Software

NAICS

Health Care and Social Assistance (62)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Regional healthcare platform
• Healthcare collaboration software
• Patient portal solutions
• Laboratory order management
• Healthcare analytics dashboards

Headquarters

HQ city

Deventer

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscription (SaaS): VIPLive operates on a subscription basis with annual contract renewals. The platform is provided as a cloud-based service with SLA guarantees. Pricing is based on organization size and modules selected. Contracts include maintenance, support, and automatic updates.
2. Professional Services: Implementation, customization, training, and consultancy services provided during onboarding and ongoing optimization. Includes application management services where Topicus consultants support ongoing system optimization.
3. Integration and Development Services: Custom integration development for connecting VIPLive with third-party healthcare systems and specialized modules. Billed according to standard rates or project-based pricing.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

VIPLive is a cloud-based regional healthcare collaboration platform that connects general practitioners, GP emergency posts, regional GP organizations, hospitals, laboratories, ambulance services, dispatch centers, and mental health institutions across the Netherlands. The platform enables secure data exchange between heterogeneous Dutch healthcare information systems, supports digital triage based on NHG/NTS standards, and powers the Spreekuur.nl patient portal for online consultations and personal health record access.

Product overview

VIPLive is a regional health platform developed by Topicus that connects healthcare providers across the Netherlands, enabling efficient collaboration between GPs, emergency posts, ambulance services, laboratories, mental health institutions, hospitals, and regional healthcare organizations. The platform consists of the core VIPLive platform, patient portal Spreekuur.nl (MedMij-certified PGO), laboratory ordering system Lab Online, analytics module VIPLive Analytics, and emergency EPD VIPLive Spoed EPD. VIPLive integrates with various HIS systems (ChipSoft HiX, Promedico-ASP), hospital systems, monitoring devices (MonitAir), and mental health apps (Super Brains) to create a comprehensive regional healthcare ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Spreekuur.nl: Patient platform for online GP care, digital consultations, appointment scheduling, and health record access.
• VIPLive Analytics
• Lab Online

Products and services

• VIPLive Platform Cloud-based regional health platform that connects GPs, GP emergency posts, regional GP organizations, hospitals, laboratories, ambulance services, dispatch centers, and mental health institutions across the Netherlands. Supports efficient collaboration, secure data exchange, and care coordination across regional care settings.
• Spreekuur.nl MedMij-certified digital patient platform for online GP care. Enables 24/7 consultations with GP or emergency GP post, medical record access, appointment scheduling, photo uploads for triage, and collaboration with other healthcare providers including district nurses and dieticians.
• Lab Online Order management system for laboratories that receives diagnostic orders from requesters using various systems and automatically routes them to laboratory information systems or home-sampling route planning systems. Supports protocol-based order generation for CVRM, diabetes, and COPD patients.
• VIPLive Analytics Healthcare analytics module providing dashboards, reports, and data analysis tools. Uses predictive models for capacity planning, efficient deployment of healthcare providers, and reducing waiting times. Offers insights into patient populations and process optimization.
• VIPLive Spoed EPD Emergency EPD module for GP emergency posts. Supports digital triage, video calling (Beeldbellen), consultation, referral to hospital SEH, capacity planning, and includes an integrated AI-powered Smart Planning module for appointment scheduling.

Quantifiable outcome

• Patient wait times reduced by over 30% within first two months of smart planning implementation
• +3 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability9 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• Super BrainscoreTechnology or Integration · 19 June 2026Integration connecting VIPLive with Super Brains mental health app. POH-GGZ practitioners can refer patients with one click. Patients receive activation codes within five minutes. App has 50,000+ daily users providing mental health support for people with developmental disorders, anxiety, sleep problems, and depression.
• ChipSoftcoreTechnology or Integration · 12 February 2024SSO (Single Sign-On) integration partnership enabling ChipSoft HiX users to access VIPLive directly from their HIS without launching separate applications. First integration enables GP practices to consult specialists through VIPLive. Next phase includes secondary care integration allowing hospitals to open GP consultations from HiX worklists.
• Promedico-ASPcoreTechnology or Integration · 23 October 2020Automatic data export integration between VIPLive and Promedico-ASP HIS. Eliminates manual quarterly exports for chain care reporting. Increases export frequency from quarterly to weekly, improving data freshness from 3 months to 1 week old.
• MonitAir (Stichting GERRIT)coreTechnology or IntegrationProof of concept integration with MonitAir COPD monitoring app. Enables COPD patients to share monitoring data (spirometer, thermometer, oxygen saturation) through VIPLive. Data can be accessed through PGO in Spreekuur.nl. Pilot with Ketenzorg Friesland.
• Onatal & Orfeus (Topicus.Healthcare)strategicStrategic or Co-development PartnerJoint development of integrated birth care solution combining Onatal obstetrics software and Orfeus maternity care software with Healthsoft/Maternify. Aims to eliminate administrative burden and enable seamless client journey from first ultrasound to end of postpartum week.
• TopicuscoreOthersVIPLive is a product under Topicus.Healthcare B.V. Topicus provides the underlying platform technology, infrastructure, and development resources.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Doctolib: Doctolib is a major European digital health platform offering appointment booking, teleconsultation, and patient management tools across France, Germany, Italy, and the Netherlands. While currently focused on booking and consultations rather than regional HIS interoperability, it competes with VIPLive's Spreekuur.nl patient-facing layer and has the scale to enter Dutch primary care virtual care more aggressively.
• CompuGroup Medical (CGM): CompuGroup Medical is one of Europe's largest healthcare IT vendors with a significant Dutch presence through its acquisition of Total Care and other regional players. CGM competes broadly with VIPLive in physician software, patient portals, and regional healthcare coordination, with substantially more resources and cross-country reach.
• ChipSoft: ChipSoft is the leading Dutch hospital and GP information system vendor, with HiX being the dominant HIS across Dutch hospitals. ChipSoft is both VIPLive's strategic integration partner (SSO, SEH referrals) and a broader incumbent that could absorb VIPLive's regional collaboration layer into its own suite.
• Nedap Healthcare: Nedap Healthcare is a major Dutch healthcare IT vendor offering electronic health records, medication management, and elderly care solutions. As an established incumbent with deep Dutch market penetration, it competes with VIPLive for regional integration and care coordination budgets, particularly in elderly and long-term care segments.

Direct peers

• Luscii: Luscii is a Dutch digital health platform that combines remote patient monitoring with virtual care pathways for chronic conditions and post-acute care. Like VIPLive, it serves Dutch healthcare providers and integrates with regional HIS systems, with comparable focus on triage, anamnesis, and digital consultations at the regional level.
• Tenzinger (ZorgDomein): ZorgDomein, operated by Tenzinger, is the dominant Dutch platform for GP-to-specialist referrals and care coordination. It overlaps directly with VIPLive's specialist consultation and referral functionality, serving many of the same regional GP organizations and hospitals across the Netherlands.

Emerging players

• Pharmeon: Pharmeon is a Dutch healthcare technology company providing pharmacy, medication, and care chain software solutions. It overlaps with VIPLive's Lab Online and regional care coordination use cases, particularly around pharmaceutical and chronic disease management protocols in Dutch primary care.

Others

• Nictiz: Nictiz is the Dutch competence center for health information exchange, responsible for developing national standards like MedMij and supporting eHealth interoperability across the Netherlands. While not a commercial competitor, Nictiz shapes the regulatory and standards environment in which VIPLive operates and influences which integration patterns are required or rewarded.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/netqhealthcare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viplive