Mediation

What Mediation does

Mediation SA is a Luxembourg-based creative communications and events agency founded in 1991, operating for over three decades with a small core team of 9 specialists marketed as the "Dream Team." The company delivers a portfolio of services centered on communication, live events, field marketing and brand activation, employee onboarding, and teambuilding — a set of disciplines aimed at corporate, institutional, governmental, and nonprofit clients in Luxembourg and across Europe. Its named client base spans financial services (EFG Bank, European Investment Bank), professional services (DLA Piper, BDO Luxembourg), automotive and mobility (Losch, Luxtram), public sector (Luxembourg Ministry of Sports, Ministry of Family Affairs, MENJE, Luxembourg Chamber of Commerce), healthcare (Hospilux), and cause-driven organizations (Europa Donna Luxembourg, Femmes Pionnières, ALVA).

The company's business model is project-based and service-fee-driven, executing more than 600 projects per year against a cumulative base of over 2,000 clients served since inception. Revenue is generated through bespoke event, communications, and activation engagements rather than subscription, SaaS, or recurring licensing arrangements. Since 2011, Mediation has been a member of the 27Names European communications network — an alliance of 1,000+ communications professionals across 24 countries — which gives the firm cross-border execution capacity without requiring local hiring or geographic subsidiaries. The company states GDPR compliance in its current disclosures, a baseline requirement for handling European institutional and government accounts.

Mediation's competitive posture is that of a mature boutique rather than a scaling agency: there are no disclosed funding rounds, acquisitions, leadership changes, or recent strategic restructurings. Strategic moves visible in the data — joining 27Names in 2011 and broadening the service mix to include field marketing and brand activation — represent incremental portfolio and partnership evolution rather than transformation. Growth trajectory and revenue figures are not disclosed, but headcount stability and absence of capital-raising activity suggest a steady-state operating profile anchored on long-tenure client relationships in the small Luxembourg market.

Name

Mediation

Legal name

Mediation SA

Website

https://mediation-sa.lu

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Event Management & Communications Services

NAICS

Public Relations Agencies (541820), Advertising, Public Relations, and Related Services (5418), Convention and Trade Show Organizers (561920)

SIC

Services-Advertising Agencies (7311), Services-Motion Picture & Video Tape Production (7812), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Event PR & Communications Support (BPAFADAO)

Keywords

• Event management services
• Corporate communications agency
• Field marketing services
• Team building activities
• Employee onboarding programs

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Event Management Services: Full-service event planning and production including corporate events, conferences, staff parties, inaugurations, and product launches. Revenue generated through project-based fees for creative conception, logistics, production, and on-site management.
2. Communication Services: Visual communication, branding, graphic design, copywriting, website development, video production, and digital marketing services. Delivered as standalone projects or part of comprehensive communication strategies.
3. Field Marketing & Brand Activation: On-the-ground promotional activities including commercial animations, surveys, hostess services, street marketing, product sampling, and gamification tools. Billed per project or campaign.
4. Onboarding & Teambuilding Services: Employee integration programs including gamified escape games, welcome manuals, videos, and team-building activities. Project-based pricing for customized programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Mediation SA is a creative communications and event agency delivering end-to-end event design, corporate communications, field marketing, employee onboarding, and teambuilding services. The firm serves corporations, government ministries, and nonprofits primarily in Luxembourg with European reach through the 27Names network, combining strategy, creative content, on-the-ground activation, and measurable ROI methodology.

Product overview

Mediation SA is a creative communication and events agency offering a comprehensive suite of services centered around five core pillars: Communication (branding, design, digital marketing, video, PR), Live Events (corporate events, conferences, exhibitions), Field Marketing & Brand Activation (promotional campaigns, street marketing, gamification tools), Onboarding Services (gamified integration programs), and Teambuilding Activities (12 distinct activity categories). The company operates as a service-based agency rather than a software product platform, delivering experiential marketing and event management solutions primarily to B2B clients in Luxembourg and the broader European market through the 27Names network.

Differentiator

Problem solved

Functional benefit

Products and services

• Communication Services Full-service communication offering including branding, graphic design, copywriting, print materials, websites, email marketing, corporate video production, digital marketing, and public relations for corporate, government, and nonprofit clients.
• Live Events Corporate event management including anniversaries, product launches, inaugurations, open houses, conferences, staff parties, exhibitions, TV studio productions, livestreaming assistance, and virtual event platforms for organizations in Luxembourg.
• Field Marketing & Brand Activation On-the-ground marketing services including promotional campaigns, surveys and polls, host/hostess services, street marketing, product sampling, innovative communication tools (LED backpacks, holograms, LCD textiles), and gamification tools (fortune wheels, bingo games, interactive kiosks).
• Onboarding Services Employee integration programs featuring gamified onboarding journeys, pre-onboarding, welcome manuals, welcome videos, organizational charts, company history comics, tutorials, and (e-)teambuilding activities designed to integrate new hires.
• Teambuilding Activities Team-building programs across 12 categories: 100% Team Spirit, Artistic, Brain & Zen, Multi-Activity Challenges, Treasure Hunts, Digital, Mechanical, Mystery Events, Rallye, RSE (Sustainable Development), Health & Safety, and Teamcooking.

Quantifiable outcome

• 2,000+ clients supported since 1991
• +3 more outcomes

Named customers19 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• 27NamescoreStrategic or Co-development Partner · 1 January 2011European network of independent event communication agencies active in 24 countries. Mediation SA has been a member since 2011, enabling access to over 1,000 communications professionals. The partnership facilitates European project collaboration, best practice sharing, trend anticipation, and joint innovation in event communications.
• Anne FaberminorStrategic or Co-development PartnerRenowned Luxembourgish chef collaborating with Mediation on gastronomic events. Featured in Fleetnight event for Losch, creating customized dining experiences combined with musical accompaniment.
• Jacques SchneiderminorStrategic or Co-development PartnerLuxembourgish artist who created custom interactive artwork for DLA Piper's 10th anniversary and inauguration event. The artwork symbolized client involvement in the firm's success.

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Jack Morton Worldwide: Global brand experience agency producing live events, brand activations, and integrated communications for enterprise clients. Highly comparable to Mediation's event + communications service model, though operating at significantly larger scale and geographic footprint.
• George P. Johnson Experience Marketing: Large experience-marketing agency specializing in corporate events, exhibitions, and brand activations for global B2B clients. Directly comparable to Mediation's live events, field marketing, and teambuilding offerings.
• Octagon: Experiential marketing and event agency serving major brands across sports, corporate, and consumer verticals. Overlaps with Mediation's brand activation, field marketing, and corporate event pillars.
• MCI Group: Global association, event, and communication management group running conferences, corporate events, and community programs. Highly comparable to Mediation's conference and event management work, particularly for government and association clients.
• GL Events: International event management and venue operator delivering corporate events, exhibitions, and conferences. Comparable scope to Mediation's live events service line, though operating at much larger infrastructure scale.
• MKG: Independent experiential marketing agency delivering brand experiences, events, and integrated campaigns. Closely aligned with Mediation's combination of creative communications and live event execution.
• Hopscotch: European communications and events group offering PR, event management, and brand activation. Direct competitor in the European event communications space, overlapping with Mediation's service portfolio.

Broad incumbents

• Havas: Global communications holding group offering advertising, PR, and event services through Havas Events and Havas Creative. Operates in the same broad market but at vastly greater scale and across many disciplines beyond Mediation's niche.
• Publicis Groupe: Global advertising, PR, and communications holding company with event and activation capabilities through agencies such as Publicis Live. Competes indirectly for enterprise event and communication budgets in Luxembourg and across Europe.

Regional players

• Massive Group: Belgian-headquartered creative and communication agency with event and activation capabilities serving Benelux clients. Comparable offering profile to Mediation but with primary geographic focus on Belgium rather than Luxembourg.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mediation-sa
• Xx.com/MEDIATIONSA

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediation