iCONS - Innovative Consulting

What iCONS - Innovative Consulting does

iCONS - Innovative Consulting S.r.l. is an Italian boutique management consulting firm headquartered in Seregno (Monza e Brianza), with additional offices in Rome and Paris. Founded and operating for over 20 years, the firm employs 15 highly qualified professionals holding more than 100 professional certifications across established best-practice frameworks, including ITIL (with the first ITIL Master certification in Italy), PRINCE2, MSP, MoP, P3O, CoBIT, TOGAF, ISO standards (9001, 20000-1, 22301, 27001, 27701), SFIA, and agile methodologies.

The company delivers advisory services across six core practice areas: Business Transformation, IT Governance and IT Service Management, Compliance Management and Quality Management Systems, Business Process Management and Re-engineering, Sourcing and Procurement governance, and Human Capital. Service delivery follows both traditional project-based engagement and a proprietary 'Consulting as a Service' model, where clients access Best Practice Experts on demand for roles such as interim CIO, CDO, and CISO. Technology assets include the affiliated iLEARN Learning Management System business unit and the itmSUITE/itmCLOUD platform for IT Service Management process automation, both of which are bundled with consulting engagements.

Revenue is generated through professional services fees on consulting engagements, standardized tiered packages (e.g., the ISO20K4ALL ISO/IEC 20000-1 implementation package with Premium tier at €6,999), and training/certification delivery through iLEARN. Customers are enterprise and mid-market organizations primarily in Banking and Insurance, with secondary presence in Telecommunications, Retail, and external IT Service Providers across Italy and France. The firm holds ISO 9001 certification for consulting and managerial training, and in 2023 was cited by Il Corriere della Sera for its advisory role in the sale of BCC Vita to BNP Paribas Cardif, a transaction valued at over €150 million.

Name

iCONS - Innovative Consulting

Legal name

iCONS - Innovative Consulting S.r.l.

Website

https://innovativeconsulting.eu

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

iCONS - Innovative Consulting is an Italian boutique management consulting firm of 15 certified professionals offering best-practice advisory in IT governance, compliance, business transformation, sourcing, and human capital to enterprise and mid-market clients across Italy and France.

Ownership category

akta.pro rank

Product category

IT Management Consulting

NAICS

Management Consulting Services (54161), Management, Scientific, and Technical Consulting Services (5416), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Operations & Process Improvement Consulting (BPAHACAB)

akta.pro secondary industries

Organization Design & Operating Model Consulting (BPAHAGAB), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• IT governance consulting
• Management consulting services
• IT service management
• Compliance consulting
• Business transformation consulting

Headquarters

HQ city

Seregno

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Consulting Services: Directional consulting and advisory services delivered by certified professionals. Services include business transformation, IT governance, compliance management, business process management, sourcing & procurement, and human capital consulting. Delivered through various engagement models including project-based, as-a-service, and interim management.
2. Training and Certification Services: Training delivery through the iLEARN business unit, including certified courses, exam preparation, and ongoing education programs. Training is delivered in multiple formats including classroom, online, and one-to-one sessions.
3. Certification Support Packages: Structured packages for ISO certification journeys including self-assessment, document templates, consulting days, internal audits, certification body surveillance support, and certified training. Packages range from Starter to Enterprise levels.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

iCONS - Innovative Consulting is an Italian boutique management consulting firm that delivers directional consulting and advisory services through certified Best Practice Experts (BPE). The firm offers six core service areas: Business Transformation, IT Governance & IT Service Management, Compliance Management & Quality Management Systems, Business Process Management & Re-engineering, Sourcing & Procurement, and Human Capital, supported by a "Consulting as a Service" delivery model with on-site and remote (web-conference) options. The firm also delivers interim CIO coverage (Your CIO) and standardized certification support packages such as ISO20K4ALL for ISO/IEC 20000 implementation.

Product overview

iCONS - Innovative Consulting is a boutique consulting firm offering consulting services through six main service areas: Business Transformation (portfolio, programme, project, and change management), IT Governance & Service Management (ITIL, CoBIT, TOGAF), Compliance Management (ISO certifications), Business Process Management & Re-engineering, Sourcing & Procurement governance, and Human Capital. Services are delivered through traditional consulting engagement and an innovative 'Consulting as a Service' model with Best Practice Experts. The company operates its iLEARN business unit for learning management system services and references itmSUITE/itmCLOUD technology platform for ITSM process automation. Key frameworks used include ITIL, PRINCE2, MSP, MoP, P3O, CoBIT, TOGAF, Lean IT, SixSigma, AgilePM, and SFIA. The company offers standardized packages like ISO20K4ALL for ISO/IEC 20000 implementation and Your CIO service for interim IT leadership coverage.

Differentiator

Problem solved

Functional benefit

Brands

• iLEARN: Business unit for corporate training, Learning Management System (LMS) services, and professional certification courses (ITIL, ISO/IEC standards, etc.) delivered as a service.
• itmSUITE / itmCLOUD

Products and services

• Business Transformation
• IT Governance & IT Service Management
• Compliance Management & Quality Management Systems
• Business Process Management & Re-engineering
• Sourcing & Procurement
• Human Capital
• Your CIO
• ISO20K4ALL

Quantifiable outcome

• First ITIL Master certified consultants in Italy
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor, core and supporting.

• KPMGminorImplementation/ SI/ Consulting Partner · 17 October 2023Professional services firm that worked together with iCONS in the BCC Vita to BNP Paribas Cardif transaction team, providing advisory services for the complex banking-insurance sale.
• KitraminorImplementation/ SI/ Consulting Partner · 17 October 2023Consulting partner that collaborated with iCONS in the BCC Vita sale transaction team, contributing to the complex banking-insurance deal alongside KPMG and Legance.
• LeganceminorImplementation/ SI/ Consulting Partner · 17 October 2023Legal advisory firm that worked with iCONS as part of the transaction team for the BCC Vita sale to BNP Paribas Cardif, bringing legal expertise to the complex deal.
• iLEARNcoreStrategic or Co-development PartnerAffiliated business unit within the Innovative Group that provides Learning Management System services and certified training courses. iCONS refers clients to iLEARN for training delivery and collaborates on integrated service offerings.
• itmSUITE/itmCLOUDsupportingTechnology or IntegrationTechnology platform for IT Service Management process automation, offered as an optional component for end-to-end certification coverage. Available for automation of ITSM processes.
• SOIEL INTERNATIONALminorGTM or Marketing PartnerEvent organizer for which iCONS was an official sponsor of the Roadshow Sicurezza ICT 2020 - Security, Compliance e Continuità Operativa, participating as a speaker.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global professional services firm with extensive IT strategy, IT governance and transformation practices serving banking, insurance and telecom clients. Broad incumbent competing for the same IT governance and transformation mandates iCONS targets, but at far larger scale.
• Capgemini Invent: Management and technology consulting arm of Capgemini with practices across IT transformation, IT governance and digital strategy. Comparable as a competitor for enterprise IT governance and transformation work, with global delivery scale.
• Tata Consultancy Services: Global IT services and consulting firm with extensive enterprise transformation, IT governance and ITSM practices serving large European banks and insurers. Comparable as a global incumbent competing for IT governance and certification mandates at large enterprises.
• Deloitte Consulting: Big Four advisory firm with strong IT transformation, cyber and risk/compliance practices serving large financial institutions and telecoms. Comparable as a competitor on IT governance, ITSM and certification mandates, with significantly broader geographic reach.
• KPMG Advisory (Italy): Big Four advisory firm that co-advisor on the BCC Vita/BNP Paribas Cardif deal with iCONS. Directly comparable as a competitor on IT governance, deal advisory and risk/compliance mandates in Italian banking and insurance.

Direct peers

• DXC Technology: Global IT services provider with a sizable IT Service Management (ITSM), workplace and modernization practice serving banks and insurers. Comparable as a competitor for ITSM/IT governance consulting mandates at large enterprises.
• Kirey Group: Italian/European IT services and consulting group focused on enterprise applications, IT governance and digital transformation. Comparable in regional European scope and IT consulting/ITSM orientation.
• Reply: Italian-listed IT consulting and digital services group with practices across IT governance, enterprise integration and process re-engineering. Directly comparable as an Italian-headquartered consulting firm operating in IT service management, transformation and compliance-adjacent work.
• Engineering Group: Italian multinational IT services company with extensive digital transformation, IT governance and consulting offerings for banks, insurers and public-sector clients. Comparable in Italian heritage, broad IT service portfolio and enterprise-client focus.
• BIP (Business Integration Partners): European-headquartered management and technology consulting firm with strong transformation, IT governance and digital practices serving banking, insurance and industrial clients. Closely comparable in boutique-to-mid scale, cross-industry coverage, and emphasis on certified best-practice methodologies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/icons-innovative-consulting-srl

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iCONS - Innovative Consulting