NetNam

What NetNam does

NetNam Corporation (Công ty Cổ phần NetNam) is one of Vietnam's four pioneering Internet Service Providers, established in 1994 in Hanoi. Over three decades it has evolved from a basic connectivity provider into a full-spectrum enterprise ICT operator spanning internet access (Premium DIA, FTTx, submarine-cable-backed international connectivity), data transmission (MPLS, SD-WAN, Cloud Connect, Dark Fiber), managed IT infrastructure (MISP with 24/7 NOC, 99.99% uptime target), and managed cybersecurity (MSSP and the NetGuardX sub-brand with 24/7 SOC, anomaly detection, and SOAR automation). Complementary offerings include event technology services (event internet/Wi-Fi, livestreaming, video conferencing for 1,000+ premium events annually), private cloud (NetCloudX), AI-enabled video (Camera AI), and 5G/LEO satellite backup (Starlink enterprise, PNetNam). The company holds ISO/IEC 27001 certification for information security management.

NetNam serves enterprise, government, hospitality, multinational, education, and IT outsourcing customers across Vietnam from three offices — Hanoi (HQ), Ho Chi Minh City, and Da Nang. It claims connectivity for 70%+ of Vietnam's 5-star hotels, has served diplomatic missions including the U.S. Embassy, and supported high-profile events such as the USA-DPRK Hanoi Summit and U.S. Presidential visits. Strategic ecosystem partners include Viettel Solutions (5G), National Convention Center, VTVcab, and global technology vendors (Cisco, IBM, Fortinet, Trend Micro, CloudFlare, Dell, HP).

The business model is enterprise-focused and subscription-based for connectivity, data transmission, and managed security, with project-/event-based professional services revenue layered on for events and short-term deployments. With 300+ technical personnel (CISSP, CEH, OSCP certifications) and dedicated NOC and SOC centers operating 24/7/365, NetNam monetizes its installed connectivity base through recurring contracts, SLAs, and managed services expansion — including the SMB-targeted NetGuardX tiered packages and adjacent cloud and event technology revenue streams.

Name

NetNam

Legal name

Công ty Cổ phần NetNam

Website

https://netnam.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

NetNam is a pioneering Vietnamese ISP and enterprise ICT provider, founded in 1994, offering internet connectivity, managed IT infrastructure, cybersecurity, and event technology services to corporate, government, and hospitality clients across Vietnam.

Ownership category

akta.pro rank

Product category

Managed Internet & IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621), Satellite Telecommunications (51741), Computer Systems Design and Related Services (54151), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Telecommunications (517)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG), NTN-Enabled Emergency, Government & Defense Communications (Public Safety, Tactical, Resilience) (HDAIAJAJ), VPN Gateways & Concentrators (IPsec/SSL) (HDAFAFAC), Private Cloud Networking & SDN/NFV Management (HDABABAK)

Keywords

• Managed internet services
• Dedicated internet access
• Managed cybersecurity services
• Enterprise IT infrastructure
• Event connectivity solutions

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Internet Access Services: Revenue from providing dedicated Internet access (Premium DIA, FTTx), including connectivity to international Internet exchange points through submarine cable systems.
2. Data Transmission Services: Revenue from managed data transmission services including MPLS, SD-WAN, Cloud Connect, and Dark Fiber solutions for enterprise connectivity.
3. Event Technology Services: Revenue from providing event Internet, Wi-Fi, LED screens, livestreaming, and video conferencing for corporate and government events.
4. Managed IT Infrastructure Services (MISP): Monthly managed services for IT infrastructure management, system administration, and operational support.
5. Managed Security Services (MSSP/NetGuardX): Revenue from cybersecurity monitoring services including SOC 24/7, threat intelligence, incident response, and security consulting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

NetNam is a Vietnamese ISP and managed IT services provider delivering enterprise internet connectivity (Premium DIA, FTTx), data transmission (SD-WAN, Cloud Connect, Dark Fiber), managed IT infrastructure (MISP), and managed cybersecurity services (MSSP/NetGuardX). It serves enterprise, government, hospitality, and event clients across Vietnam with 24/7 NOC/SOC support and ISO 27001 certified operations.

Product overview

NetNam is a telecommunications and IT infrastructure solutions provider offering a comprehensive portfolio of internet connectivity and managed services. The portfolio includes core connectivity products (Premium DIA, FTTx, Data Transmission), managed services (MISP for IT infrastructure management, MSSP/NetGuardX for cybersecurity), and specialized solutions (event technology, private cloud via NetCloudX, Camera AI). The company operates a 24/7 SOC and NOC to support its service delivery with ISO 27001 certified operations.

Differentiator

Problem solved

Functional benefit

Brands

• NetGuardX: Cybersecurity monitoring service (SOC 24/7, MSSP) developed from NetNam Corporation's MSSP platform, specifically designed for small and medium-sized businesses.
• NetCloudX

Products and services

• Premium DIA (Dedicated Internet Access) High-bandwidth dedicated internet access with international connectivity, redundancy mechanisms, and guaranteed 99.95% uptime for enterprise clients.
• FTTx (Fiber-to-the-x) Fiber optic broadband connectivity delivering high-speed internet access to businesses, organizations, and homes.
• Data Transmission Services Managed network connectivity services supporting data transmission between distributed enterprise locations across multiple protocols and infrastructure types.
• SD-WAN & Cloud Connect Software-defined Wide Area Network and cloud connectivity solutions for multi-branch enterprises to manage distributed networks and cloud resources.
• Dark Fiber Dedicated fiber optic infrastructure providing enterprises with exclusive, high-capacity private network connections.
• Event Internet & Wi-Fi High-capacity internet and Wi-Fi services designed for events, conferences, and large gatherings ensuring stable connectivity.
• Livestream & Online Conference Professional livestreaming and online video conferencing solutions for events, enabling remote participation and broadcast capabilities.
• MISP (Managed IT Services & Platforms) Full-service managed IT infrastructure platform covering network, servers, security, software, and data layers with 99.99% uptime target, 24/7 monitoring, and SLA commitments.
• MSSP / NetGuardX (Managed Security Services) Comprehensive managed cybersecurity services including security monitoring, threat intelligence, SOC 24/7 operations, SIEM, EDR/NDR, and Zero Trust consulting aligned with international standards.
• NetGuardX Cybersecurity monitoring sub-brand service offering 24/7 protection for small and medium-sized businesses with tiered packages, AI-powered threat detection, SIEM integration, EDR/NDR capabilities, automated alerting, and incident response.
• NetCloudX (Private Cloud) Private cloud infrastructure solution providing enterprises with dedicated cloud resources for dedicated computing, storage, and networking capacity.
• Starlink Enterprise Services in Vietnam Satellite-based internet connectivity services delivered via Starlink Low Earth Orbit (LEO) for enterprise customers in Vietnam requiring resilient or remote-site connectivity.
• PNetNam (Private NetNam) Private dedicated network service revealed at DigiInfra 2025, offering enterprises isolated, dedicated network infrastructure for sensitive or high-priority operations.

Quantifiable outcome

• 70%+ market share in 5-star hotel segment
• +3 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core, minor and flagship.

• Viettel SolutionscoreStrategic or Co-development Partner · 1 January 2025Strategic cooperation for 5G development in Vietnam, announced January 2025, focused on next-generation connectivity solutions and technology development.
• ITGroup (ITG)minorStrategic or Co-development Partner · 1 December 2024NetNam officially joined the ITGroup (ITG) community in December 2024.
• Lotte (Lotte Mall West Lake Hanoi, Lotte Center Hanoi)flagshipOthersComprehensive Internet connectivity and network solutions provider for Lotte's major mixed-use complexes in Hanoi, including shopping mall, 5-star hotel, serviced apartments, and Grade A offices.
• Riot GamesflagshipOthersInternet connectivity provider for VCT Pacific Stage 1 2026 esports event in Vietnam.
• Học viện PMAminorStrategic or Co-development PartnerCooperation for project management skills training using international standards for NetNam staff development.
• Trường Đại Học Khoa Học & Công Nghệ Hà Nội (USTH)minorStrategic or Co-development PartnerCooperation agreement for training and IT management education between NetNam and the university.
• Trung tâm Hội nghị Quốc giacoreStrategic or Co-development PartnerStrategic cooperation agreement for national convention center connectivity and event technology services.
• VTVcabcoreStrategic or Co-development PartnerStrategic partnership agreement signed for media and broadcasting connectivity solutions.
• Technology Ecosystem PartnerscoreTechnology or IntegrationPartnerships with major technology vendors including Trend Micro, Dell, CloudFlare, IBM, Cisco, Fortinet, HP, and other leading technology providers for integrated solutions.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Lumen Technologies: US-headquartered global enterprise networking and managed security provider. Overlaps with NetNam in enterprise DIA, SD-WAN, and managed security offerings targeting multinational corporations operating in Asia-Pacific.
• Singtel: Singapore-based regional telecom serving enterprise customers across Southeast Asia, including Vietnam, with connectivity, SD-WAN, and managed security. Comparable to NetNam in targeting MNCs and government clients in Vietnam, but at regional scale.
• Tata Communications: Global enterprise connectivity and managed services provider with strong presence across emerging Asia. Comparable to NetNam in serving MNCs in Vietnam with global networking standards, SD-WAN, and cloud connect, but at vastly greater international scale.
• VNPT (Vietnam Posts and Telecommunications): Major Vietnamese state-owned telecom providing fixed-line internet, MPLS, cloud, and managed IT services to enterprise and government. Competes head-to-head with NetNam in enterprise connectivity and managed services, with broader nationwide infrastructure and public-sector incumbency.
• MobiFone: Vietnamese mobile-led telecom operator expanding into fixed enterprise connectivity and ICT services. Overlaps with NetNam in enterprise internet and SD-WAN, with a much larger mobile subscriber base underwriting competitive pricing.
• VNPT-IT (VNPT Technology): VNPT's IT services arm offering managed IT, cloud, and cybersecurity to enterprise and government. Competes with NetNam's MISP and NetGuardX offerings, leveraging parent VNPT's nationwide connectivity footprint.
• Viettel Telecom: Vietnam's largest state-owned telecom operator offering fixed internet, mobile, and enterprise ICT services nationwide. Direct competitor to NetNam across Premium DIA and enterprise connectivity, but with vastly greater scale, mobile assets, and capital — including the recent strategic cooperation with NetNam on 5G development.

Direct peers

• FPT Telecom: Private Vietnamese ISP and ICT arm of FPT Group providing FTTH, enterprise leased line, cloud, and managed services. Closest direct peer to NetNam in terms of business model, customer mix (enterprise/SMB), and product portfolio across connectivity and managed IT.
• CMC Telecom: Vietnamese carrier providing enterprise data connectivity, cloud (CMC Cloud), and managed security to enterprise and government. Comparable to NetNam in scale and product breadth, with a stronger cloud-services emphasis.

Emerging players

• SecurityHQ: Global managed security services provider with SOC operations across Asia-Pacific. Closest peer to NetNam's NetGuardX offering — both compete for outsourced 24/7 SOC, threat detection, and incident response contracts in the regional SMB and mid-market segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@netnamcorp.official9366
• Facebookfacebook.com/NetNam
• LinkedInlinkedin.com/company/netnam

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NetNam