What Insight Risk Management does

Insight Risk Management is an independent, employee-owned insurance agency formed in 2013 through the merger of McDonnell Insurance (founded 1919) and Menard, Gates & Mathis (formed 1983). The firm is headquartered in Cordova, Tennessee, with four additional offices across the Mid-South — Nashville TN, Marion AR, New Albany MS, and Lexington KY — and distributes coverage to clients in all 50 states and internationally. The firm operates four service pillars: Business Insurance (20+ products including workers' compensation, general liability, commercial property, cyber liability, surety bonds, BOP, D&O, EPLI, and captive insurance management), Employee Benefits (group health, dental, vision, disability, HSA, voluntary benefits, and life/AD&D), Personal Insurance (30+ lines spanning home, auto, high net worth, umbrella, life, recreational vehicles, and specialty coverages), and Risk Management (alternative risk solutions, safety and loss control, risk education).

The firm is not a technology developer; its platform architecture is a client portal that integrates three third-party systems — Employee Navigator for benefits administration, the Zywave-powered Insight Risk Management Center for HR/compliance content, and CSR24 (branded Insight24/7) for certificate of insurance and document management, with iOS and Android apps for mobile access. Core operational technology is email/phone-based advisory supported by the portal, with no proprietary AI/ML, API, or developer-facing platform disclosed.

The business model is a traditional independent insurance agency that earns commissions from multiple carrier partners for policies placed on behalf of clients. Pricing is quote-based and per-client, with no publicly disclosed rates; billing is monthly. Go-to-market is sales-led through direct engagement at five physical offices, website quote-request forms (personal and commercial), and referrals. Customer segments span individuals/families, businesses of all sizes, and employers seeking group benefits, with a horizontal segmentation approach. The firm holds membership in industry associations including Insurors of Memphis, Insurors of Tennessee, NAHU, and ABC.

Name

Insight Risk Management

Legal name

Insight Risk Management, LLC

Website

https://irmllc.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Insight Risk Management is an employee-owned independent insurance agency offering business insurance, employee benefits, personal insurance, and risk management services through five Mid-South offices, serving individuals and businesses across all 50 states.

Ownership category

akta.pro rank

Product category

Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Employee Benefits Brokerage & Consulting (FSAEADAC)

akta.pro secondary industries

Risk Management & Insurance Advisory for Families (FSAAADAK), Captive Insurance Advisory & Management (FSAEADAF), Employer Retirement Plan Advisory (401(k)/Pension) (FSAEABAE)

Keywords

• Independent insurance agency
• Commercial insurance brokerage
• Employee benefits brokerage
• Personal insurance services
• Risk management consulting

Headquarters

HQ city

Cordova

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Agency Commissions: As an independent insurance agency, Insight Risk Management earns revenue through commissions paid by insurance carriers for policies placed on behalf of clients. They represent multiple insurance companies, offering customers a choice of coverage options at competitive prices. Revenue is generated through the placement of business insurance, employee benefits, personal insurance, and risk management solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Insight Risk Management is an independent insurance agency that places business insurance, employee benefits, personal insurance, and risk management solutions on behalf of clients through multiple carrier partnerships. The agency earns commissions by matching individuals, families, and businesses with coverage from numerous insurance companies, supported by advisory services, claims advocacy, and a centralized client portal. The firm organizes its offerings across four pillars: Business Insurance (20+ lines including commercial auto, workers' comp, general liability, property, cyber liability, surety bonds), Employee Benefits (group health, dental, vision, disability, life/AD&D, voluntary benefits), Personal Insurance (home, auto, umbrella, life, high net worth, specialty lines), and Risk Management Services (safety, loss control, alternative risk, education).

Product overview

Insight Risk Management is an independent insurance agency that offers a comprehensive suite of insurance and risk management solutions organized across four main pillars: Business Insurance, Employee Benefits, Personal Insurance, and Risk Management. The Business Insurance portfolio includes 20+ products such as Business Auto, Workers' Compensation, General Liability, Commercial Property, Cyber Liability, Surety Bonds, Business Owners Policy, Commercial Umbrella, Errors & Omissions, D&O, EPLI, Crime, Flood, Natural Disaster, Business Income, Inland Marine, Environmental, Liquor Liability, Key Man Life, Captive Insurance, and Builders Risk Insurance. Employee Benefits covers Group Health, Dental, Vision, Disability, HSA, Voluntary Benefits, and Life/AD&D. Personal Insurance encompasses Home, Auto, Condo, Umbrella, Individual Life, High Net Worth, Excess Liability, Valuable Possessions, Yacht, Classic Car, Travel, Secondary Home, Wedding, Earthquake, Mobile Home, Sinkhole, Rental Property, Long-Term Disability, Long-Term Care, Medicare Supplement, Child Life, Pet, Watercraft, Motorcycle, Off-Road Vehicle, RV, Snowmobile, and Renters Insurance, plus Personal Quote and Commercial Quote tools. Risk Management includes Risk Management Services, Alternative Risk Solutions, Safety and Loss Control, and Risk Education. All offerings are accessed through a centralized Client Portal providing access to Employee Navigator (benefits administration), the Insight Risk Management Center (powered by Zywave), and Insight24/7 (powered by CSR24) for document and COI management.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Auto Insurance Commercial auto insurance for businesses covering vehicles owned or leased by the business, providing bodily injury liability, property damage, collision, comprehensive, and employers non-owned car liability for staff using personal vehicles for work.
• Workers' Compensation Insurance Statutory workers' compensation coverage for employees injured on the job or in auto accidents while on business, covering medical bills, care costs, lost wages, funeral costs, and death benefits.
• General Liability Insurance Commercial liability coverage for bodily injury to people outside the business and physical damage to their property, including legal defense costs.
• Commercial Property Insurance Coverage protecting business property (buildings, equipment, inventory, furniture, fixtures) against theft, damage, or destruction from fire or natural disasters, including associated lost income.
• Cyber Liability Insurance Specialized coverage for expenses associated with data breaches, including unauthorized access, virus spreading, computer theft, extortion, employee errors, breach notification costs, crisis management, and regulatory defense.
• Surety Bonds Three-party surety bonds where the contractor (principal) pays a premium to guarantee project completion to the government agency or project owner (obligee), commonly used in construction and government contracting.
• Business Owners Policy (BOP) A combined business property and business liability policy packaged into one convenient policy, protecting business assets, continuation, employees, and the owner's livelihood.
• Commercial Umbrella Insurance Additional liability layer over general liability, workers' compensation, business auto, and D&O coverage, typically providing $2M–$10M in high limits as a safety net.
• Errors & Omissions Liability Insurance Professional liability coverage protecting businesses that give advice, make educated recommendations, design solutions, or represent client needs against claims of inadequate work or professional errors.
• Directors & Officers Liability Insurance Coverage for directors and officers for claims made while serving on a board or as an officer, covering legal defense costs and settlements.
• Employment Practices Liability Insurance (EPLI) Protection against alleged employment-related acts such as wrongful termination, failure to promote, discrimination, and sexual harassment.
• Group Health Insurance Employer-sponsored health coverage pooling risk across employees, with tax-deductible premiums and options to cover dependents, designed for recruitment and retention.
• Group Dental Insurance Comprehensive group dental plans covering diagnostic, preventative care, corrective services including cleanings, exams, x-rays, fillings, root canals, orthodontia for children, and emergency care while traveling.
• Group Vision Insurance Vision care coverage for exams, frames and lenses, contact lenses, and safety glasses, helping detect early signs of glaucoma, cataracts, high blood pressure, diabetes, heart disease, and high cholesterol.
• Disability Insurance Short-term and/or long-term disability coverage protecting employees from temporary loss of income due to pregnancy, illness, or other disability.
• Group Voluntary Benefits Voluntary benefit options (critical illness, hospital indemnity, cancer, life, disability, dental, vision) offered through payroll deduction at lower rates than individual coverage, at no cost to the employer.
• Life and Accidental Death and Dismemberment Insurance Group life and AD&D coverage paying out to an employee's financial dependents upon death, with accidental death coverage only paying out for accidental deaths and dismemberment paying out smaller amounts for loss of limbs, sight, toes, or fingers.
• Home Insurance Homeowners insurance covering fire, personal property, property damage, additional living expenses, jewelry, fine arts, medical expenses, personal liability, flood, secondary homes, collector cars, wine collections, and water back-up.
• Auto Insurance Personal vehicle coverage including bodily injury liability, property damage, medical payments, personal injury protection, uninsured/underinsured motorist, physical damage (collision and comprehensive), and rental/loss of use coverage.
• High Net Worth Insurance Customized policy for high-asset clients bundling coverage for homes, vehicles, travel, life insurance, household help liability, identity theft, and international travel into a comprehensive solution.
• Umbrella Insurance Extra personal liability coverage layered above standard auto, boat, or homeowners policies, covering property damage, bodily injury, lawsuits, and watercraft liability when standard limits are exhausted.
• Individual Life Insurance Personal life insurance available as term, whole, or universal life, providing financial protection for loved ones, covering mortgage payments, auto payments, funeral costs, retirement support, and small business continuity.
• Risk Management Services Proactive planning, identification, and mitigation of business risks, including safety culture improvement, risk mitigation, claims advocacy, and long-term strategic risk planning for commercial clients.
• Alternative Risk Solutions Non-traditional risk financing options including captive insurance programs, high deductible plans, and retro insurance plans, providing businesses greater control over risk and potential cost savings.
• Safety and Loss Control Resources helping businesses create effective safety programs, mitigate losses, and find solutions through contract review, return-to-work programs, background checks, and OSHA tracking software.
• Client Portal Centralized 24/7 online platform providing clients access to Employee Navigator, the Insight Risk Management Center (Zywave), and Insight24/7 (CSR24), with tools for reporting claims, requesting policy changes, requesting certificates of insurance, requesting auto ID cards, conducting policy reviews, and providing feedback.
• Flood Insurance Flood coverage for business properties and personal residences, placed through the National Flood Insurance Program (NFIP) and write-your-own carriers.
• Captive Insurance Management Self-insurance arrangement allowing businesses to insure themselves, potentially improving tax position and avoiding legal pitfalls.
• Health Savings Account (HSA) Tax-advantaged savings account helping employees save money on everyday healthcare expenses, often paired with high-deductible health plans.

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Employee NavigatorcoreTechnology or IntegrationEmployee Navigator is a benefits administration software partner that provides online enrollment, reporting and analytics, and smartphone applications. The Insight Risk Management website provides a direct login link to Employee Navigator for client access to benefits management tools including HR Mobile App, Employee Self Services, and Open Enrollment management.
• Zywave (Insight Risk Management Center)coreTechnology or IntegrationZywave provides the web-based Insight Risk Management Center, a collection of safety and risk management tools for client organizations. The portal includes an HR and Benefits Library with interactive tools such as a handbook builder and salary benchmarking tool, along with compliance guidance for ACA, COBRA, and FMLA.
• Insight24/7 (CSR24)coreTechnology or IntegrationInsight24/7 is a document and certificate of insurance management platform (powered by CSR24) that provides 24/7 access to insurance information, auto IDs, claims reporting, certificate holders, policies with DEC pages, and COI processing capabilities including automated batch certificate processing.
• Multiple Insurance CarrierscoreChannel Partner/ Reseller/ DistributorAs an independent insurance agency, Insight Risk Management represents many different, well-known, reputable insurance companies. They leverage these carrier relationships to offer clients a wide variety of coverage options and price points, providing the power of choice from top-rated national and regional insurance carriers.
• National Flood Insurance Program (NFIP)minorChannel Partner/ Reseller/ DistributorThe company offers flood insurance policies through the NFIP (federal program) and write-your-own carriers, providing coverage for flood losses as designated by the program.
• ABC (Associated Builders and Contractors)minorOthersThe company maintains membership in ABC (Associated Builders and Contractors), with Principal Patrick Siano serving on the board of directors for the West Tennessee Associated Builders and Contractors chapter.
• Insurors of MemphisminorOthersIndustry association membership providing networking and professional development resources. Multiple team members have held leadership positions including President roles.
• Insurors of TennesseeminorOthersState-level insurance industry association membership with board representation. Several team members have served on the board and held leadership positions.
• National Association of Health Underwriters (NAHU)minorOthersProfessional association membership for health insurance professionals, supporting the employee benefits practice area.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• AssuredPartners: AssuredPartners is a national independent insurance brokerage that has built scale largely through roll-up acquisitions of regional agencies like IRM. Both firms offer multi-line commercial, personal, and employee benefits coverage through a multi-carrier, employee-ownership-friendly model with comparable technology stacks.
• Hilb Group: Hilb Group is a mid-Atlantic/Southeast-headquartered independent insurance agency focused on commercial lines, employee benefits, and personal insurance — directly comparable in scale, product breadth, and geographic footprint to IRM's Mid-South presence.
• Cobbs Allen: Cobbs Allen is a Southeast-focused independent insurance and risk management agency headquartered in Alabama. Comparable in size, geography, and product mix (commercial, personal, employee benefits, surety) to IRM, with the same multi-carrier distribution model.

Broad incumbents

• Brown & Brown, Inc. Brown & Brown is a large national insurance brokerage whose growth model relies on acquiring independent agencies like IRM. They offer nearly identical product lines (commercial P&C, employee benefits, personal lines, surety) and represent an obvious strategic exit path for IRM.
• Arthur J. Gallagher & Co. Gallagher is a global insurance brokerage and risk management services firm with a strong middle-market commercial and employee benefits practice. Overlap with IRM is direct in commercial P&C, benefits brokerage, and risk consulting — though Gallagher operates at vastly greater scale and geographic reach.
• USI Insurance Services: USI is one of the largest US insurance brokerages serving middle-market commercial and employee benefits clients. Product overlap with IRM is essentially complete, but USI operates nationally and at much larger scale — a relevant comparable for valuation and a potential acquirer.
• Acrisure: Acrisure is a large, rapidly consolidating insurance brokerage built on agency roll-ups. While IRM is regional and Acrisure is global, both pursue the same multi-carrier, multi-line agency model — making Acrisure a plausible strategic partner or acquirer for IRM.
• Marsh McLennan: Marsh & McLennan is the world's largest insurance brokerage and risk advisory firm, operating across commercial P&C, employee benefits (Mercer), and risk consulting (Oliver Wyman). Product overlap with IRM is broad, though IRM serves the middle market while Marsh operates across enterprise and global accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/irmllc
• LinkedInlinkedin.com/company/irmllc
• Xx.com/irmllc

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insight Risk Management