IDKOM

What IDKOM does

IDKOM is a privately held German IT system house (Systemhaus) headquartered in Kempten, Allgäu, founded in 1995 and operating as part of the connexta Gruppe since 2023. The company delivers managed IT services, cloud infrastructure, cybersecurity, and telecommunications to German mid-market enterprises (Mittelstand), running its own DIN ISO 27001 certified data centers in Germany. Its core product portfolio is anchored on the connexta branded family: connexta Cloud (sovereign private/public/hybrid cloud with three tiers), connexta Mail Security (multi-layered email threat protection with encryption and sandbox tiers), connexta Hosted Mail Archiv (GoBD-compliant email archiving), connexta Managed Cloud Backup (Veeam-based), and M365 Managed Backup (covering SharePoint, OneDrive, Teams, Exchange Online). Underlying infrastructure combines VMware Hybrid Cloud virtualization, Microsoft 365 CSP Tier 1 integration, Certified Veeam Service Provider status, and Qualified Multitenant Hoster (QMTH) authorization. Around 70 IT specialists and 20+ support staff deliver 1st/2nd/3rd-level support, complemented by online configurators for penetration testing, WLAN site surveys, and security checkups.

The business model is primarily subscription and managed-services recurring revenue: long-term managed private cloud and IT-outsourcing contracts form the base, augmented by per-seat subscription pricing across the connexta Mail Security (€1.95–€9.95/user/month), Hosted Mail Archiv (€1.60–€3.40/mailbox/month), and M365 Backup (€3.30–€6.90/user/month) product lines. Telecommunications services are distributed through a 20+ year M-net reseller partnership that has produced seven consecutive partner awards for SIP channel sales. Go-to-market is consultative direct sales targeting German SMEs, with marketing emphasis on events (Security Day conferences at Allianz Arena, BMW Welt), NIS2 whitepaper lead generation, and joint webinars with sister companies IF-Tech AG and esko-systems under the connexta umbrella. Customer segments span the German Mittelstand broadly, with a specific focus on NIS2-affected enterprises requiring compliance support and Microsoft 365 users needing backup and archiving extensions beyond native capabilities.

Name

IDKOM

Legal name

IDKOM GmbH

Website

https://idkom.de

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

IDKOM is a German managed IT services provider and system house operating ISO 27001 certified data centers, delivering cloud infrastructure, email security, M365 backup, and telecommunications to mid-market Mittelstand enterprises in Germany under the connexta brand.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Identity & Access Management (IAM) Administration Services (BPAEABAJ)

akta.pro secondary industries

Platform Engineering & Internal Developer Platforms (IDP) for Compute (HDABADAI), Identity & Access Management (IAM) Managed Services (BPAEADAE)

Keywords

• Managed IT services
• IT outsourcing
• Cloud infrastructure services
• Email security solutions
• Managed cloud backup

Headquarters

HQ city

Kempten

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services including datacenter management, cloud infrastructure, client management, and IT security. Delivered from company's own ISO 27001 certified data centers in Germany.
2. IT-Outsourcing: Full or partial IT outsourcing to company's data centers including Managed Private Cloud, vCloud, archiving, and virtual server environments.
3. Microsoft 365 Services: Microsoft 365 implementation, hosting, support, licensing advisory, and CSP Tier 1 partnership. Includes M365 Backup services.
4. Telecommunications Services: TK services including phone systems, landline/mobile, TK management, connectivity, and IoT solutions. Recognized M-net partner for SIP channels.
5. Professional Services: Classic IT services including server/storage, network/WLAN, security, and configuration services. Includes penetration testing and security checkups.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

IDKOM is a German IT system house providing managed IT services, IT outsourcing, cloud infrastructure, data center colocation, Microsoft 365 management, email security, email archiving, managed backup, IT security, networks, and telecommunications to mid-sized enterprises (Mittelstand). All services are delivered from the company's own DIN ISO 27001 certified data centers in Kempten, Germany, leveraging the proprietary connexta product family for cloud, mail security, archiving, and backup.

Product overview

IDKOM is a mid-market IT system house and managed services provider headquartered in Kempten, Allgäu, Germany, operating highly available data centers certified to DIN ISO 27001. The company offers a comprehensive portfolio of IT services organized around four main pillars: Cloud & IP Services (including connexta Cloud, connexta Mail Security, connexta Managed Cloud Backup, and M365 Managed Backup), IT-Services (including ServiceDesk, IT-Security, Microsoft 365, and server/storage solutions), TK-Services (telecommunications including VoIP and mobile), and Data Center operations. The core differentiated products include the connexta Cloud (sovereign German cloud infrastructure with private/public/hybrid options), connexta Mail Security (multi-layered email protection against phishing and cyberattacks), connexta Hosted Mail Archiv (legally compliant email archiving), and connexta Managed Cloud Backup (Veeam-based cloud backup). The company operates as part of the connexta Group and serves mid-sized enterprises (Mittelstand) with over 70 IT professionals.

Differentiator

Problem solved

Functional benefit

Brands

• connexta Cloud: Cloud infrastructure service - compliance-ready cloud from German high-end data centers
• connexta Mail Security
• connexta Hosted Mail Archiv
• connexta Managed Cloud Backup

Products and services

• connexta Cloud Scalable sovereign cloud infrastructure from German high-end data centers with geo-redundancy, 24/7 protection, and compliance with German data sovereignty requirements. Available as private, public, hybrid, or multi-cloud deployments. For German mid-sized enterprises requiring ISO 27001 certified hosting.
• connexta Mail Security Sovereign, made-and-hosted-in-Germany email security solution protecting against malware, phishing, and CEO fraud via multi-layered detection, automatic blocking, email encryption, and sandbox testing. Achieves near 100% detection with 0.00% false positives and 99.93% spam protection. Sold per user/month in three tiers.
• connexta Hosted Mail Archiv Legally compliant, audit-safe (GoBD) email archiving service for German companies that automatically archives all emails centrally with up to 70% storage reduction. Supports Microsoft Exchange, Exchange Online, IMAP/POP3, with management via Microsoft Entra ID or Active Directory LDAP. Sold per mailbox/month in active and passive plans.
• connexta Managed Cloud Backup Veeam-powered comprehensive cloud backup solution for enterprise data protection, hosted in German ISO 27001 certified data centers. Certified Veeam Service Provider delivery.
• M365 Managed Backup Managed backup service for Microsoft 365 environments covering Microsoft Teams, SharePoint, OneDrive, Exchange Online, and endpoints, with daily/monthly/weekly backup intervals, recovery testing, and reporting. Offered in three per-user tiers: Self-Service (M), Managed (L), and Fully Managed (XL).
• IT-Outsourcing Full or partial outsourcing of IT operations to IDKOM's German data centers, including managed private cloud, virtual server environments, archiving, and IT operations responsibility. For mid-sized German enterprises lacking internal IT capacity.
• Managed Server & Housing Managed server hosting and data center housing (colocation) services in IDKOM's own highly available German data centers, with options for full-service server management or customer-controlled housing.
• ID.KOM Hosted Exchange Hosted Microsoft Exchange email service providing business email hosting with full Exchange functionality, operated from IDKOM's German data centers.
• Access | VPN Secure network access and VPN solutions for remote work and site-to-site connectivity across the customer's distributed locations.
• Domain | Hosting | Zertifikate Domain registration, web hosting, and SSL/TLS certificate services for business web presences.
• ID.KOM ServiceDesk Technical service desk providing 1st, 2nd, and 3rd level support through 20+ support staff, a ticketing system, and direct access to IDKOM's IT specialists under defined service-level agreements.
• IT-Security IT security services including security audits, penetration testing, and security checkup assessments for mid-sized German enterprises, addressing NIS2 and other cybersecurity obligations.
• IT-Systeme | Hybrid IT Hybrid IT systems combining on-premise and cloud infrastructure for flexible enterprise deployment, integrating customer-owned environments with IDKOM's cloud and data center services.
• Microsoft 365 End-to-end Microsoft 365 services including implementation, hosting, ongoing support, license consulting, and management of Teams, Office, OneDrive, and SharePoint, delivered under IDKOM's CSP Tier 1 partnership.
• Server & Storage Server and storage infrastructure services including hardware procurement, configuration, and ongoing management for enterprise IT environments.
• Netzwerke | WLAN Network and WLAN infrastructure services including planning, implementation, and management of corporate LAN/WLAN environments.
• TK-Systeme | Telefonanlagen Telecommunications systems and telephone systems (Telefonanlagen) including VoIP and business telephony solutions for mid-sized German enterprises.
• Festnetz & Mobilfunk Landline and mobile telecommunications services providing fixed-network and mobile voice connectivity for business communications.
• TK-Management Telecommunications management services optimizing and managing the customer's enterprise communication environment.
• Anbindungen Network connectivity and access solutions, including WAN connections and dedicated access for business communications, leveraging IDKOM's M-net partnership.
• ID.KOM IoT-Lösungen | Industrie 4.0 Internet of Things and Industry 4.0 solutions including machine-to-machine (M2M) communication for industrial applications.

Quantifiable outcome

• Storage reduction of up to 70% through email archiving
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Cloud Solution Provider (CSP) Tier 1 Partner, Qualified Multitenant Hoster (QMTH), and VMware Hybrid Cloud partner. Provides Microsoft 365 implementation, hosting, support, and licensing advisory services.
• VMwarecoreTechnology or IntegrationVMware Hybrid Cloud partner enabling virtualization services from IDKOM's data centers. QMTH program participant for Windows and Office licensing.
• VeeamcoreTechnology or IntegrationCertified Veeam Service Provider providing backup solutions integrated into M365 Managed Backup services.
• M-net Telekommunikations GmbHcoreChannel Partner/ Reseller/ DistributorLong-standing telecommunications partner. IDKOM has won M-net Partner-Award 7 times for SIP channel sales. Relationship spans over 20 years.
• esko-systemscoreStrategic or Co-development PartnerSister company within connexta group. Joint webinars on secure communications, co-organized Security Day events.
• IF-Tech AGcoreStrategic or Co-development PartnerSister company within connexta group. Co-organizer of annual Security Day conferences.
• Deutsche TelekomminorGTM or Marketing PartnerSponsor for IDKOM data center opening event Bits and Bites 2025.
• connexta GroupcoreStrategic or Co-development PartnerParent group of system houses and specialized service providers. IDKOM is Part of connexta - IT-Gruppe Mittelstand. Provides shared resources, security events, and brand positioning.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Computacenter plc: Large European IT infrastructure and managed-services provider with significant DACH operations. Comparable technology stack and services but serves much larger enterprise customers across multiple countries.
• Axians (Vinci Energies): European IT services brand within Vinci Energies covering managed services, cloud, and telecommunications across multiple geographies. Comparable breadth of managed-services portfolio but operating as part of a much larger group.
• T-Systems International: Deutsche Telekom's enterprise IT arm offering cloud, managed services, and security across Europe. Comparable product set but vastly larger scale and broader geographic footprint.

Direct peers

• CANCOM SE: German-headquartered cloud and managed-services provider serving mid-market and enterprise customers across DACH. Directly comparable to IDKOM in its combination of cloud, managed services, and Microsoft-centric portfolio, but at much larger scale.
• Bechtle AG: Germany's largest IT system house with a broad portfolio spanning hardware, software, cloud, and managed services for the Mittelstand and enterprise. Closest pure system-house analogue to IDKOM's go-to-market model.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house focused on data-center, virtualization (VMware), and managed services for enterprise and mid-market customers. Comparable in size, vendor-stack alignment, and Mittelstand orientation.
• Sycor GmbH: German IT services and system-house player focused on Microsoft, cloud, and managed services for the Mittelstand. Highly comparable in customer segment, Microsoft-CSP positioning, and recurring-revenue model.
• q.beyond AG: German cloud and managed-services provider serving mid-market customers with cloud, SAP, and Microsoft workloads. Similar mid-market focus and cloud-first managed-services profile.
• Controlware GmbH: German IT system house and managed-services provider with strong data-center, networking, and cybersecurity offerings. Similar vendor-stack focus (Cisco, VMware, Microsoft) and Mittelstand customer base.
• Allgeier SE: German IT services holding combining multiple MSPs and software firms targeting mid-market and enterprise customers. Comparable diversified IT-services profile with Mittelstand exposure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCvOeaBp9MWNVfzo5fW9wGzA
• Facebookfacebook.com/idkomag
• LinkedInlinkedin.com/company/36185806/admin
• Instagraminstagram.com/id.kom_kempten
• Xx.com/idkom

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IDKOM