Smart Vision

What Smart Vision does

Smart Vision (legal entity: Smart Vision for Information Systems Sole Proprietorship L.L.C.) is a UAE-based IT solutions provider founded in 1995, headquartered in Abu Dhabi, and operating through four offices (Abu Dhabi, Dubai, Ras Al-Khaimah, and Al Ain). The company builds and integrates enterprise software and physical security systems for government, telecommunications, healthcare, retail, and finance customers, with government as the primary vertical. Its portfolio is delivered in a platform-plus-modules architecture: six core product lines — Smart Kiosk (self-service kiosks), ST-Supreme (workforce management with attendance and biometric verification), Smart e-Asset (asset and inventory management), Smart VMS (visitor management), Beyond Queuing (queue management), and Safety & Security Management (ELV systems covering access control, CCTV, ANPR, and nurse call) — complemented by six add-on modules including RPA, chatbots/voice bots, workforce scheduling, and customer feedback.

Underlying technology is a mix of in-house developed software and integrated hardware: cloud-based web platforms, biometric verification, computer vision (ANPR, headcount), AI-powered chat/voice/signed-language digital assistants, RFID/Bluetooth/RTLS asset tracking, and ERP/identity/building-system integrations (Oracle, SAP, MS Dynamics, Azure AD, ADFS, LDAP, BMS, access control, CCTV, parking). The business model combines subscription or perpetual-license software revenue with one-time hardware sales (kiosks, biometric devices, CCTV, ELV hardware) and professional services for implementation, customization, and ERP integration. Pricing is quote-based and not publicly disclosed. Go-to-market is direct enterprise field sales targeting large organizations and government entities requiring complex, multi-location deployments, supported by the company's 30-year regional presence and local offices. The firm is privately held as a sole proprietorship LLC, with no disclosed external funding, parent company, or M&A activity.

Name

Smart Vision

Legal name

Smart Vision for Information Systems Sole Proprietorship L.L.C.

Website

https://smartv.ae

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Smart Vision is a UAE-based IT solutions provider, founded in 1995, offering enterprise software (workforce, visitor, queue, and asset management) and integrated security systems for government, telecom, healthcare, retail, and finance clients across the Middle East.

Ownership category

akta.pro rank

Product category

Enterprise IT and Security Solutions

NAICS

Security Systems Services (except Locksmiths) (561621), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Security Consulting, Risk Assessment & Security Program Design (BPABAMAE)

akta.pro secondary industries

Video Surveillance System Design & Site Assessment (HSAHACAD), AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)

Keywords

• Enterprise software solutions
• Workforce management systems
• Visitor management software
• ELV security systems
• Self-service kiosks

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Software Solutions: Subscription-based or perpetual license revenue from enterprise software solutions including workforce management (ST-Supreme), visitor management, queue management, and asset management systems. Solutions offer configurable options with ERP integrations.
2. Hardware Sales and Integration: One-time hardware sales including self-service kiosks, biometric attendance devices, access control systems, CCTV infrastructure, queue management hardware, and ELV systems. Includes manufacturing, development, assembly, and installation services.
3. Professional Services: Implementation, customization, consultation, and ongoing support services for enterprise deployments. Includes system integration with ERP systems (Oracle, SAP, MS Dynamics) and other enterprise platforms.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Smart Vision develops and delivers enterprise software solutions and integrated ELV security systems for organizations in the UAE and Middle East. Its portfolio spans self-service kiosks, workforce management (ST-Supreme), visitor management (Smart VMS), queue management (Beyond Queuing), asset management (Smart e-Asset), and safety/security ELV systems, with full implementation, customization, integration, and support services offered in-house.

Product overview

Smart Vision offers a platform-plus-modules architecture comprising six core product lines: Smart Kiosk (self-service kiosks for 24x7 service delivery), ST-Supreme (enterprise workforce management with time/attendance), Smart e-Asset (asset lifecycle and inventory management), Smart VMS (AI-empowered visitor management), Beyond Queuing (queue management with live status), and Safety & Security Management (ELV solutions including access control and CCTV). These products are complemented by additional modules including Customer Feedback, Meeting Management, Badge Production, Workforce Scheduling, RPA, and Chatbots/Voice Bots. The portfolio emphasizes in-house development, cloud-based platforms, and advanced analytics for government, healthcare, retail, finance, and Telco sectors in the UAE and Middle East region.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Kiosk
• ST-Supreme (Smart Time Supreme)
• Smart e-Asset
• Smart VMS (Visitor Management System)
• Beyond Queuing
• Safety & Security Management (ELV Systems)
• Estibyan Customer Feedback System
• Meeting Management System
• Smart-Badge Card Production System
• Workforce Scheduling System
• Robotic Process Automation
• Chatbots / Voice Bots

Quantifiable outcome

• Self-Service Kiosk availability exceeding 99%
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability12 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• OraclecoreTechnology or IntegrationIntegration partnership with Oracle ERP systems. Smart Vision's ST-Supreme workforce management solution integrates with Oracle for seamless data synchronization and enterprise workflow automation.
• SAPcoreTechnology or IntegrationIntegration partnership with SAP ERP systems. ST-Supreme workforce management integrates with SAP for enterprise data synchronization and HR process automation.
• Microsoft DynamicscoreTechnology or IntegrationIntegration partnership with Microsoft Dynamics ERP. Smart Vision solutions integrate with MS Dynamics for enterprise resource planning and workflow management.
• Microsoft Azure AD/ADFScoreTechnology or IntegrationIdentity management integration with Microsoft Azure AD and ADFS for enterprise authentication and single sign-on capabilities across Smart Vision solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Qmatic: Global provider of queue management and customer journey solutions for retail, healthcare, and government. Directly comparable to Smart Vision's Beyond Queuing product line in use case and target verticals.
• Bluechip Computer Systems: UAE-based IT solutions and systems integrator serving government and enterprise with security, ELV, and enterprise software offerings. Competes head-to-head with Smart Vision in UAE government and large-enterprise deals.
• Avanza Solutions: UAE-based enterprise solutions provider offering workforce management, visitor management, queue management, and security systems for government and enterprise customers. Direct competitor to Smart Vision across multiple product lines in the same UAE market.
• Finesse: UAE-headquartered IT services and digital transformation company with similar vertical coverage (government, healthcare, financial services). Comparable size and enterprise field sales motion to Smart Vision.

Regional players

• Help AG: Middle East-focused cybersecurity and secure digital infrastructure provider serving enterprise and government in the Gulf. Comparable regional positioning and enterprise/government customer base to Smart Vision's security line of business.

Broad incumbents

• UKG (Ultimate Kronos Group): Global enterprise workforce management and HCM vendor. Direct competitor to Smart Vision's ST-Supreme workforce management product for large enterprise customers.
• HID Global: Global leader in access control, identity, and visitor management solutions. Direct overlap with Smart Vision's Smart VMS, access control, and badge production offerings at a much larger scale.
• Gulf Business Machines (GBM): UAE-based IT solutions provider and IBM partner delivering enterprise IT, security, and digital infrastructure to government and large enterprise. Broader portfolio than Smart Vision but directly overlaps on security systems integration and enterprise IT services.
• Axis Communications: Global leader in network video surveillance and access control hardware/software. Comparable to Smart Vision's Safety & Security Management / ELV / CCTV offering, particularly for enterprise and government projects.
• Diebold Nixdorf: Global self-service kiosk and banking automation vendor. Direct overlap with Smart Vision's Smart Kiosk product line, especially for financial services and government self-service deployments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Vision