Old Colony Elder Services

What Old Colony Elder Services does

Old Colony Elder Services (OCES) is a 501(c)(3) nonprofit Aging Services Access Point (ASAP) founded in 1974 and headquartered in Brockton, Massachusetts. The organization provides in-home and community-based care services to adults aged 60 and older and to individuals of any age with disabilities across Southeastern Massachusetts, operating more than 20 programs including Adult Family Care, Caregiver Support, Elder Abuse Protective Services, Health Insurance and Budget Guidance, Nutrition (Meals on Wheels and community dining), Services at Home (homemaker, personal care, transportation, medication dispensing, companion services, and case management), Community Housing Options, Life Planning/Information and Referral, and Behavioral Health services. As of June 2026, OCES serves 34 communities across Greater Plymouth County and the South Shore (up from 23 prior), with offices in Brockton and Plymouth, 18 community dining sites, 243 full-time and 26 part-time employees, and a volunteer base of more than 600 supporting meal delivery.

OCES' operating model is built around an Information and Referral (I&R) Department that functions as a single point of entry, layered into the Aging and Disability Resource Consortium of Southeastern and Southern Massachusetts (ADRC SE SM) No Wrong Door network. The technology footprint is human-services oriented rather than product-software oriented: digital fax lines, a cell phone application for consumer outreach, more than 200 remote-supported devices, and Microsoft Forms-based online intake. The Adult Family Care program holds a 3-year NCQA accreditation earned in 2019, and OCES is multilingual (Cape Verde Creole, Haitian Creole, Spanish, Portuguese). Annual operational scale includes serving more than 22,000 older adults and individuals with disabilities and delivering more than 599,292 meals per year (over 2,200 daily to homebound seniors).

OCES' revenue model is concentrated in government contracts: the Massachusetts Executive Office of Aging and Independence and the Federal Administration for Community Living are the primary funders of OCES' programs as a designated ASAP, supplemented by contracts with Senior Whole Health and MassHealth for Senior Care Options, plus charitable donations and grants (e.g., from United Healthcare). Because OCES is a 501(c)(3), services are provided at no direct cost to eligible consumers and no consumer-facing pricing is disclosed. Go-to-market is direct-to-consumer via phone (508-584-1561), online intake, in-person walk-ins, and referrals from Councils on Aging, housing authorities, healthcare providers, and community partners. The June 2026 expansion to 34 communities is the most significant recent strategic action, executed in coordination with South Shore Elder Services and driven by the state's ASAP designation process.

Name

Old Colony Elder Services

Legal name

Old Colony Elder Services

Website

https://ocesma.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Old Colony Elder Services is a 501(c)(3) nonprofit Aging Services Access Point providing in-home care, Meals on Wheels, caregiver support, and protective services to older adults and individuals with disabilities across 34 communities in Southeastern Massachusetts.

Ownership category

akta.pro rank

Product category

Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA)

Keywords

• Aging services access
• In-home care services
• Elder care programs
• Disability support services
• Community-based care

Headquarters

HQ city

Brockton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Government Contracts: OCES programs are funded in whole or in part by contracts with the Massachusetts Executive Office of Aging and Independence (AGE) and the Federal Administration of Community Living. This represents the primary revenue stream for the organization as a designated Aging Services Access Point (ASAP).
2. Insurance Provider Contracts: OCES contracts with participating insurance providers including Senior Whole Health for Senior Care Options programs. MassHealth is also referenced as a payer source.
3. Donations and Grants: The organization receives charitable donations from individuals and corporate partners, as well as grants from organizations such as United Healthcare. Donations are tax-deductible as OCES is a 501(c)(3) nonprofit.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Old Colony Elder Services (OCES) is a designated Aging Services Access Point providing in-home and community-based care management and support services to adults aged 60+ and individuals with disabilities of any age across Southeastern Massachusetts. The organization delivers more than 20 programs including Meals on Wheels, community dining, adult family care, caregiver support, elder abuse protective services, behavioral health, housing guidance, health insurance navigation (SHINE), money management, and case management. Services are funded by government contracts, insurance providers, and donations and are provided at no direct cost to eligible consumers.

Product overview

Old Colony Elder Services (OCES) operates as a unified service organization offering more than 20 programs for older adults and individuals with disabilities. The core portfolio centers on in-home and community-based care services including: Adult Family Care (foster care), Caregiver Support, Elder Abuse Protective Services, Health Insurance & Budget Guidance (including SHINE Program), Nutrition Program (Meals on Wheels serving 2,200+ meals daily and Community Dining at 18 sites), Services at Home (homemaker, transportation, emergency response, medication dispensing, personal care, companion), Community Housing Options (congregate and supportive housing), Life Planning at Any Age (Information & Referral with Options Counselors, part of ADRC No Wrong Door network), and Behavioral Health services (outreach, ANCHOR, clutter reduction). The Money Management Program provides volunteer-assisted financial organization. All programs are coordinated through care management to help individuals remain independent in their homes and communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Family Care A foster care program connecting individuals 16 and older who can no longer live alone with caregivers in a shared, safe home environment. Provides companionship, support for independence, monthly nurse and social worker visits, and 24-hour emergency support.
• Caregiver Support Family Caregiver Support Program for caregivers of all ages caring for adults with chronic conditions, disabilities, or raising grandchildren. Offers resources, personalized care plans, one-on-one support, one-time financial assistance, and the Music and Memory Program.
• Elder Abuse / Protective Services Protective Services Program working with adults 60+ to prevent, eliminate, or remedy situations involving physical, sexual, emotional, and financial abuse, neglect, and self-neglect. Includes advocacy, counseling, and safety planning.
• Health Insurance and Budget Guidance Assistance navigating Medicare, MassHealth, and money management services. Connects clients with SHINE Program certified counselors for unbiased information about health insurance options including the Frail Elder Waiver.
• Nutrition Program (Meals on Wheels and Community Dining) Provides over 599,292 meals annually including home-delivered Meals on Wheels, medically tailored meals, community dining at 18 sites, nutrition counseling, and dietitian services. Includes safety and wellness checks for homebound seniors.
• Services at Home Wide range of in-home services including homemaker, transportation, personal emergency response systems, medication dispensing, personal care, companion services, home-delivered meals, case management, and the Community Transition Liaison Program for hospital and nursing facility discharge.
• Community Housing Options Housing guidance including congregate housing partnerships, supportive housing services, and assistance with CHAMP applications for state-funded housing. Partners with Bridgewater, Stoughton, and Marshfield Housing Authorities.
• Life Planning at Any Age Information and Referral Department serving as the entry point for services, with Options Counselors providing person-centered planning. Part of the Aging and Disability Resource Consortium (ADRC) for No Wrong Door access to services.
• Behavioral Health Behavioral health support including Behavioral Health Outreach for Aging Populations with assessments and care plans, the ANCHOR program for adults with fluctuating behavioral health needs, the Clutter Reduction Support Program, and the Buried in Treasures Workshop for hoarding disorder.
• Money Management Program Confidential assistance through trained Money Management Volunteers who help formulate budgets, ensure bills are paid on time, and organize financial paperwork for individuals needing money management support.

Quantifiable outcome

• Over 22,000 older adults and individuals with disabilities served annually through donations alone
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

17 partnerships are on record, tiered core, major and minor.

• Senior Whole HealthcoreStrategic or Co-development Partner · 1 January 2005OCES contracts with Senior Whole Health for Senior Care Options programs, providing coordinated care for seniors eligible for both Medicare and MassHealth.
• Massachusetts Department of Elder Affairs (DEA)coreStrategic or Co-development Partner · 1 January 1983DEA awarded OCES its first Adult Protective Services contract in 1983, and has progressively added services including Personal Care Services (1984). DEA (now under the Executive Office of Elder Affairs/EOEA) continues to contract with OCES.
• Massachusetts Executive Office of Aging and Independence (AGE)coreStrategic or Co-development PartnerOCES is designated as an Aging Services Access Point (ASAP) by AGE and operates under contract with the Executive Office of Aging and Independence to provide home care, protective services, and other elder services across its service area. AGE has also designated OCES as the ASAP for Greater Plymouth County and the South Shore area as of June 2026.
• Bridgewater, Stoughton, and Marshfield Housing AuthoritiesmajorStrategic or Co-development PartnerOCES partners with these housing authorities to offer Congregate Housing, providing private bedrooms with shared living spaces and coordinated in-home services. Also partners with local housing authorities for Supportive Housing Services at various sites.
• Brockton Council on AgingmajorStrategic or Co-development PartnerOCES partners with the Brockton Council on Aging to co-host the annual March Against Elder Abuse and other community events. OCES works with COAs across its service area for community dining sites and referrals.
• Plymouth County Sheriff's OfficeminorStrategic or Co-development PartnerCo-sponsor and partner in the March Against Elder Abuse events in Brockton and Plymouth, helping to raise awareness of elder abuse in the community.
• Plymouth County District Attorney's OfficeminorStrategic or Co-development PartnerOCES partners with the Plymouth County District Attorney's Office for elder abuse awareness events and shares information about financial scams targeting older adults through the DA's office website.
• Plymouth Pride FestivalminorStrategic or Co-development PartnerOCES participates as a vendor at the annual Plymouth Pride Festival with an information table, supporting LGBTQ+ older adults and celebrating diversity in the community.
• The Center in Duxbury (formerly Duxbury Senior Center)minorStrategic or Co-development PartnerOCES partners with The Center in Duxbury to co-host Pride Disco Celebration events for LGBTQ+ older adults in the community.
• Aging and Disability Resource Consortium of Southeastern and Southern Massachusetts (ADRC SE SM)coreStrategic or Co-development PartnerOCES is a member of the ADRC SE SM, a network of Aging Services Access Points and Independent Living Centers that provides a No Wrong Door system, enabling a single contact to connect individuals with appropriate services across member agencies.
• Brockton Community Access (Cable TV)minorStrategic or Co-development PartnerOCES provides information and resources through 'Community Options,' a local cable show on Brockton Community Access, reaching a broad local audience with programming about available services.
• Mass OptionsmajorStrategic or Co-development PartnerOCES is affiliated with Mass Options, a statewide resource connecting elders and individuals with disabilities to services. Mass Options specialists can refer callers to OCES services.
• Old Colony YMCA MiddleborominorStrategic or Co-development PartnerOCES partnered with Old Colony YMCA Middleboro to present a Grandparents Family Cookout event in celebration of National Grandparents Day.
• South Shore Elder ServicescoreStrategic or Co-development PartnerOCES and South Shore Elder Services are working together with the Executive Office of Aging and Independence to ensure a smooth transition for consumers and providers as OCES expands its service area to include the South Shore.
• Abbott Home Health CareminorStrategic or Co-development PartnerAbbott Home Health Care sponsored the March Against Elder Abuse events in Brockton and Plymouth, contributing to elder abuse awareness efforts.
• AbbottCareminorStrategic or Co-development PartnerAbbottCare representatives (Kristin Pratt, Mark Grossman, Kathy Katts, Francis Silva) attended and were recognized at the OCES Volunteer Appreciation Luncheon as Make A Difference award category sponsors.
• Plymouth Center for Active LivingminorStrategic or Co-development PartnerOCES partners with the Plymouth Center for Active Living for the annual March Against Elder Abuse event in Plymouth, MA.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Coastline Elderly Services: Massachusetts ASAP serving the South Coast region, including Greater New Bedford and Fall River. Directly comparable in designation, services, and target population, though serving a different geographic region than OCES.
• Minuteman Senior Services: ASAP serving 16 communities in the Minuteman region of Massachusetts. Comparable in scale and program mix, providing care management, Meals on Wheels, and protective services for elders and persons with disabilities.
• Greater Lynn Senior Services: Massachusetts ASAP serving the Greater Lynn area. Comparable to OCES in regulatory designation, core program portfolio (case management, in-home care, protective services, nutrition), and target population.
• SeniorCare Inc. Massachusetts ASAP serving the North Shore and Cape Ann. Comparable to OCES as a designated ASAP offering care management, nutrition, in-home personal care, and caregiver support for older adults and people with disabilities.
• BayPath Elder Services: Massachusetts ASAP serving the MetroWest region. Comparable in ASAP designation, service portfolio (care management, protective services, nutrition), and payer mix to OCES.
• Springwell: Massachusetts ASAP serving the greater Boston area with a similar portfolio of in-home care, caregiver support, and protective services. Closely matches OCES in regulatory framework, payer mix, and target population.
• Mystic Valley Elder Services: Designated Massachusetts ASAP serving older adults and individuals with disabilities north of Boston. Directly comparable to OCES in mission, ASAP designation, and core services including care management, in-home support, and nutrition programs.
• Elder Services of the Merrimack Valley: ASAP serving the Merrimack Valley region of Massachusetts. Directly comparable to OCES in regulatory designation, core services, and consumer base (elders and disabled adults needing in-home and community-based support).
• Elder Services of Cape Cod and the Islands: ASAP serving Cape Cod, Martha's Vineyard, and Nantucket. Comparable as a designated ASAP with similar service mix, though serving an island and coastal geography distinct from OCES's Plymouth County footprint.
• South Shore Elder Services: Another designated Aging Services Access Point in Massachusetts serving the South Shore region. It is the most directly comparable peer to OCES, sharing the ASAP designation, funder base, and service portfolio, and is currently transitioning consumers to OCES in the South Shore expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/OCESMA
• LinkedInlinkedin.com/company/old-colony-elder-services-oces

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Old Colony Elder Services