Minuteman Senior Services
Minuteman Senior Services is a private, non-profit Area Agency on Aging serving older adults, people with disabilities, and family caregivers across 16 towns north and west of Boston, delivering home care, Meals on Wheels, benefits counseling, protective services, and caregiver support through government contracts and donations.
- Company typePrivate
- Founded1975
- HeadquartersBedford, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Minuteman Senior Services does
Minuteman Senior Services, Inc. is a private, 501(c)(3) nonprofit organization founded in 1975 and headquartered at One Burlington Woods Drive, Suite 101, Burlington, Massachusetts. It is federally designated as an Area Agency on Aging (AAA) and state-designated as an Aging Services Access Point (ASAP) through the Massachusetts Executive Office of Aging & Independence (AGE), serving older adults and people with disabilities across 16 towns north and west of Boston: Acton, Arlington, Bedford, Boxborough, Burlington, Carlisle, Concord, Harvard, Lexington, Lincoln, Littleton, Maynard, Stow, Wilmington, Winchester, and Woburn. The organization is led by Executive Director Kelly Magee Wright under a Board of Directors chaired in governance by President Thomas Flannery, with a leadership team of seven executives covering finance, client services, community programs, development, people and culture, and compliance.
The organization's core service portfolio comprises nine functional lines plus a digital referral layer: Home Care (personal care, homemaking, transportation, companion services, personal emergency response systems); Nutrition (Meals on Wheels via contracted provider Trio Community Meals, senior dining centers, Medical Nutrition Therapy); Health & Wellness (falls prevention, chronic disease self-management, Powerful Tools for Caregivers, Bingocize, Tai Chi); Elder Protective Services (allegation investigation for adults 60+); SHINE Health Benefits Counseling (free Medicare/Medigap/MassHealth counseling); Massachusetts Money Management Program (volunteer bill-pay and budget assistance); Family Caregiver Support (consultations, webinars, respite referrals); Rights Advocacy (Nursing Home Ombudsman and Senior Citizen's Law Project via Greater Boston Legal Services); and an Information Center providing options counseling and referrals. Technology is operationally limited: a WordPress content site (minutemansenior.org), a Microsoft Forms-based online referral system, Constant Contact for email, and standard social channels (Facebook, LinkedIn, and an Instagram account launched in 2025). There is no proprietary software product.
The revenue model is a hybrid of government contracts and philanthropic support. Primary funding flows through contracts with the Massachusetts Executive Office of Aging & Independence (AGE), Title III Older Americans Act funds, local community chest allocations (Concord-Carlisle, Maynard, Stow), and contributions from 16 town and city governments within the service area. Private donations from individuals, foundations (Boston Foundation, Cummings Foundation, Cambridge Savings Charitable Foundation, Community Foundation for MetroWest, Wegmans), and corporate partners fill the gap. Most client-facing services are free to eligible individuals; voluntary confidential donations may be made by Older Americans Act recipients. In FY2025 (July 1, 2024 to June 30, 2025) the organization served 11,685 unique individuals, a 22% year-over-year increase, and celebrated its 50th anniversary on November 5, 2025 with new Service Enterprise Accreditation (2025-2028).
Minuteman Senior Services firmographics
Firmographics- Name
- Minuteman Senior Services
- Legal name
- Minuteman Senior Services, Inc.
- Website
- https://minutemansenior.org
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Minuteman Senior Services is a private, non-profit Area Agency on Aging serving older adults, people with disabilities, and family caregivers across 16 towns north and west of Boston, delivering home care, Meals on Wheels, benefits counseling, protective services, and caregiver support through government contracts and donations.
- Ownership category
- akta.pro rank
Minuteman Senior Services industry classification
Industry- Product category
- Senior and Aging Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Medicaid Waiver / PACE-Partnered Adult Day Programs (HLADAIAM)
Keywords
Where Minuteman Senior Services is headquartered
LocationHeadquarters
- HQ city
- Bedford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Minuteman Senior Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Others
Revenue model
- Government Contracts: Primary funding through contracts with Massachusetts Executive Office of Aging & Independence (AGE) and Title III funds through the Older Americans Act. Services are funded in whole or in part by these government sources for eligible seniors and people with disabilities.
- Private Donations: Reliance on private donations from individuals, foundations, and corporations to supplement public funding. Accepts monthly sustainers, memorial gifts, planned giving, and donations of real estate, securities, and other valuables.
- Community Chest and Local Government Support: Financial support from local community chests (Concord-Carlisle Community Chest, Maynard Community Chest, Stow Community Chest) and local city and town governments in their 16-town service area.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Most services provided at no cost to eligible individuals |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Minuteman Senior Services product offering
Product offeringCore offering
Minuteman Senior Services is a private, non-profit Area Agency on Aging that provides a coordinated suite of aging and disability services including home care, Meals on Wheels nutrition, health and wellness programs, elder protective services, SHINE Medicare counseling, money management, family caregiver support, and rights advocacy. Services are delivered directly by staff or through a contracted provider network of 40+ agencies across 16 Massachusetts towns north and west of Boston.
Product overview
Minuteman Senior Services is a private, non-profit agency providing a coordinated suite of aging and disability services. As a federally designated Area Agency on Aging (AAA) and state-designated Aging Services Access Point (ASAP), it offers Home Care Services, Nutrition/Meals on Wheels, Health & Wellness Programs, Elder Protective Services, SHINE Health Benefits Counseling, Money Management, Family Caregiver Support, Rights Advocacy (including Nursing Home Ombudsman), and Information Center/Options Counseling. The organization also provides an online referral system. These services work together to help people navigate aging with choice and dignity, serving 16 towns north and west of Boston. This is a service-focused organization rather than a technology product company.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Care Services Options for assistance to support independent living at home, including adult day health, chore services, companion, grocery shopping, homemaking, laundry, personal care, transportation, and personal emergency response systems.
- Nutrition Services (Meals on Wheels) Meals on Wheels program delivering hot lunches to homebound older adults, senior dining centers, and nutrition counseling including Medical Nutrition Therapy for Medicare-eligible participants with diabetes and/or kidney disease.
- Health & Wellness Programs Evidence-based programs including falls prevention, chronic disease management (diabetes, heart disease, COPD, asthma, hypertension, Parkinson's, arthritis), and caregiver wellness workshops such as Powerful Tools for Caregivers, Bingocize, and Tai Chi.
- Elder Protective Services Investigation of allegations of elder abuse, neglect, or financial exploitation for adults aged 60+, including physical, sexual, emotional abuse, neglect, and self-neglect.
- SHINE Health Benefits Counseling Serving the Health Insurance Needs of Everyone program providing free, unbiased Medicare counseling including Parts A&B, Medicare Advantage, Part D prescription drug coverage, Medicare Supplement Plans, and MassHealth assistance.
- Money Management Program Massachusetts Money Management Program with trained volunteers providing bill paying assistance, budget establishment, checkbook balancing, and financial organization for income-eligible adults over 60.
- Family Caregiver Support Resources, education, guidance, training, and empowerment for caregivers of older adults and people with disabilities, including phone consultations, home visits, and the 'Caring for the Caregiver' webinar series.
- Rights Advocacy Nursing Home Ombudsman Program for long-term care facility residents and Senior Citizen's Law Project providing free civil legal assistance for social security, public benefits, housing, and tenant rights.
- Information Center & Options Counseling Free information and referral services and options counseling to help older adults, people with disabilities, and family caregivers navigate available services and programs.
Quantifiable outcome
- 11,685 unique individuals served in FY2025, representing 22% increase from previous year
- +1 more outcomes
Companies that use Minuteman Senior Services
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Minuteman Senior Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Minuteman Senior Services partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and major.
- Meals on Wheels AmericacoreNational organization providing support, resources, and network affiliation for local Meals on Wheels programs. Minuteman holds current membership.
- Mass General BrighammajorHealthcare system partnership for addressing social determinants of health and coordinating care for shared patients.
- Winchester HospitalmajorLocal hospital partnership for care coordination and referral of patients to community services.
- Councils on Aging (16 towns)corePartnerships with local Councils on Aging across the 16-town service area for service delivery, workshops, and community outreach.
- LGBTQIA+ Aging Project (Fenway Health)majorCollaboration to ensure inclusive services for LGBTQIA+ older adults and provide culturally competent care.
- Metro Boston Aging and Disability Resource Consortium (ADRC)majorCollaboration to coordinate resources and services for older adults and people with disabilities across the Metro Boston region.
- US AgingmajorNational membership organization for aging services; Minuteman holds current membership as part of 50th anniversary recognition.
- ABC Home Healthcare ProfessionalscoreContracted home healthcare provider delivering personal care, homemaker services, and supportive care to Minuteman clients.
- Alliance HomecarecoreContracted provider for home healthcare services.
- Interim HealthCarecoreNational home care franchisor with local Lexington, MA office providing services to Minuteman clients.
- Trio Community MealscoreContracted meal provider for Senior Dining Centers and Meals on Wheels program.
- Tempus UnlimitedcoreContracted provider for adult day health and supportive day program services.
- Greater Boston Legal Services (Senior Citizen's Law Project)majorLegal services partnership providing free civil legal assistance to adults 60+ for issues including Social Security, public benefits, housing, and tenant rights.
- Massachusetts Money Management ProgramcoreStatewide program administered locally by Minuteman, using trained volunteers to help seniors manage finances and avoid debt.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Minuteman Senior Services competitors and assessment
Company assessmentDirect peers
- Mystic Valley Elder Services: Direct Massachusetts Area Agency on Aging and Aging Services Access Point serving Malden, Medford, Melrose, North Reading, Reading, Stoneham, Wakefield, and Winchester—operating the same federal/state designations and offering the same core service portfolio (home care, meals, protective services, caregiver support).
- BayPath Elder Services: Direct Massachusetts AAA/ASAP peer based in Framingham serving the MetroWest region. Mirrors Minuteman's service portfolio, regulatory designation, and funding model (Older Americans Act Title III, state contracts, donations).
- Springwell: Direct Massachusetts AAA/ASAP peer serving Brookline, Newton, Waltham, Watertown, Wellesley, and Weston. Operates the same Aging Services Access Point model with home care, nutrition, and care management offerings under the same MA AGE funding framework.
- Ethos (formerly Boston Senior Services): Boston-area aging services nonprofit providing care management, home care, and nutrition programs to seniors. Comparable mission, regulatory environment, and partner ecosystem within the Massachusetts aging-services network.
Regional players
- Elder Services of the Merrimack Valley: Massachusetts AAA/ASAP serving the Merrimack Valley and North Shore region. Closely comparable service model, regulatory designation, and 16-town service area structure, though geographically distinct from Minuteman.
- Old Colony Elder Services: Massachusetts AAA/ASAP serving the Brockton/ Plymouth County region. Operates an analogous home care, nutrition, and protective services model under the same MA AGE umbrella, providing a relevant regional benchmark for scale and funding mix.
- Tri-Valley Elder Services: Massachusetts AAA/ASAP serving the South Central/MetroWest region. Closely aligned service portfolio, funding structure, and operating scale, making it a useful comparable for evaluating Minuteman's budget and program mix.
- SeniorCare Inc. Massachusetts AAA/ASAP serving Gloucester, Cape Ann, and the North Shore. Another MA-designated ASAP with home care, nutrition, and caregiver support offerings under the same regulatory and funding structure.
- Greater Lynn Senior Services: Massachusetts AAA/ASAP serving the Lynn/North Shore area. Operates the same continuum of aging services and has built deep hospital and community partnerships similar to Minuteman's model.
Others
- Meals on Wheels America: National membership organization for the Meals on Wheels network; Minuteman is a current member. Not a direct competitor but an ecosystem partner and national-level influence/advocacy body relevant to Minuteman's nutrition services and federal funding exposure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Minuteman Senior Services social profiles
Digital presenceMinuteman Senior Services compliance and trust
Trust signalCompliance2 records
Minuteman Senior Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Minuteman Senior Services leadership team
Management profileNumber of profiles
Profiles11 records
Minuteman Senior Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Minuteman Senior Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Minuteman Senior Services
What does Minuteman Senior Services do?
Minuteman Senior Services is a private, non-profit Area Agency on Aging that provides a coordinated suite of aging and disability services including home care, Meals on Wheels nutrition, health and wellness programs, elder protective services, SHINE Medicare counseling, money management, family caregiver support, and rights advocacy. Services are delivered directly by staff or through a contracted provider network of 40+ agencies across 16 Massachusetts towns north and west of Boston.
Is Minuteman Senior Services a public or private company?
Minuteman Senior Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Minuteman Senior Services founded?
Minuteman Senior Services was founded in 1975. It employs 51 to 100 people.
Where is Minuteman Senior Services based?
Minuteman Senior Services is headquartered in Bedford, United States, in the North America region.
How does Minuteman Senior Services make money?
Three revenue lines are on record. Government Contracts are the primary driver. The others are private Donations and community Chest and Local Government Support.
Who are Minuteman Senior Services's main competitors?
Direct peers on record are Mystic Valley Elder Services, BayPath Elder Services, Springwell and Ethos (formerly Boston Senior Services). Regional players are Elder Services of the Merrimack Valley, Old Colony Elder Services, Tri-Valley Elder Services, SeniorCare Inc. and Greater Lynn Senior Services. Meals on Wheels America is listed as an others.
Does Minuteman Senior Services have an API?
No public API is recorded for Minuteman Senior Services.
What industry is Minuteman Senior Services in?
Minuteman Senior Services's product category is Senior and Aging Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HSABANAA, Social Adult Day Care (Non-Medical Supervision & Activities). Its NAICS code is 624120 and its SIC code is 8050.