TerraNet

What TerraNet does

TerraNet SAL is a privately held Internet Service Provider headquartered in Beirut, Lebanon, founded in 1999. The company delivers broadband connectivity and related digital services to Lebanese residential households, businesses, and institutions, operating what it claims is the largest IP network in the country with 10 Points of Presence and 99.9% network availability. Its infrastructure spans fiber-to-the-home (FTTH), ADSL, HDSL, and wireless broadband, with Tier 1 ISP transit for international routing and a 24/7 Network Operations Center.

The company organizes its offerings into four sub-brands: TerraCasa (residential ADSL, Fiber, and Wireless Internet), TerraPro (enterprise dedicated internet, fiber, and HDSL), Terraweb (domain registration, email, hosting, and web design), and TerraPlus (email filtering, parental controls, and network consulting). TerraNet generates revenue primarily through recurring monthly subscriptions on tiered data plans (ranging from LBP 300,000 residential to $150+ enterprise), supplemented by one-time installation fees, co-location services, and professional consulting. The business is the only ISP in Lebanon holding ISO 9001:2015 certification, which it uses as a quality differentiation signal.

Distribution is multi-channel: a direct corporate sales force handles enterprise deals, a 100+ authorized reseller network covers all major Lebanese regions, online self-service application portals enable consumer sign-ups, and a walk-in customer care office in Sin El Fil provides in-person support. The company also runs free internet programs for schools and NGOs as a community engagement and brand-building initiative. TerraNet is a founder/locally owned private company with no disclosed institutional investors, no M&A history, and no recent funding activity.

Name

TerraNet

Legal name

TerraNet, SAL

Website

https://terra.net.lb

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

TerraNet SAL is a privately held Lebanese Internet Service Provider founded in 1999, offering broadband connectivity (DSL, fiber, wireless), web hosting, and value-added services to residential and business customers across Lebanon through direct sales, resellers, and online channels.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Broadband Telecommunications

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

IP Transit & Peering Services (HDAIAFAE)

Keywords

• Broadband internet services
• Fiber optic connectivity
• Dedicated internet access
• Web hosting services
• Enterprise network solutions

Headquarters

HQ city

Beirut

HQ country

Lebanon

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription Services: Monthly subscription fees for internet connectivity services including DSL, Fiber, and Wireless internet. Customers pay recurring monthly fees based on selected plan tiers with data allowances or unlimited access.
2. Dedicated Internet Access: Dedicated internet circuits for medium to big offices with unlimited data and speed options. Custom pricing based on requirements.
3. Web Hosting Services: Web hosting packages ranging from Basic (1GB transfer, 200MB storage) to Professional (7GB transfer, 5GB storage) with SQL databases and ASP/PHP support.
4. Domain Registration: Domain name registration and hosting under .com.lb, .net.lb, .org.lb, .gov.lb, .edu.lb TLDs.
5. Setup and Installation Fees: One-time fees for equipment installation, fiber optic modem, and setup services.
6. Internet Consulting Services: Consultancy services for WAN, VPN, LAN, Intranet setup, and web-based applications.
7. Co-location Services: Server hosting at NOC with power, climate control, and security services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

TerraNet is an Internet Service Provider in Lebanon offering residential broadband (ADSL, Fiber, Wireless), enterprise dedicated internet and HDSL circuits, web hosting, domain registration, email services, and value-added services such as email filtering, parental controls, and network consulting. The company operates its own IP network with 10 Points of Presence across Lebanon, backed by a 24/7 Network Operations Center and Tier 1 ISP connectivity for global Internet access.

Differentiator

Problem solved

Functional benefit

Brands

• TerraPro: Business internet services including Dedicated Internet, Fiber, and HDSL connectivity solutions for medium to large offices.
• TerraCasa
• Terraweb
• TerraPlus

Products and services

• TerraCasa ADSL (Residential DSL) Residential DSL internet service for households and individuals in Lebanon, connected to the phone line with packages ranging from 4M/50G to 50M Unlimited and special speed tiers including Terra Smart, Open Speed, Home, and Play. Includes professional installation, 1 month free, and a modem. Targeted at home users for browsing, streaming, gaming, and general family internet use.
• Fibranet (Fiber to the Home / Business) Fiber-optic internet service delivering speeds up to 300Mbps for residential and business customers, with monthly data plans ranging from 300GB to 2500GB and unlimited options starting at 50Mbps. Targeted at heavy users, streamers, gamers, and small offices requiring Lebanon's fastest internet service.
• Wireless Internet (WDSL) Wireless broadband internet service providing unlimited plans at speeds from 2M to 25M, suitable for small offices and heavy users where wired connectivity is unavailable. Includes one-time setup, installation, and router fees.
• TerraPro Dedicated Internet Dedicated internet access for medium to large offices and enterprise customers, offering unlimited data with custom speed options and custom pricing based on requirements. Targeted at businesses requiring reliable, high-capacity connectivity with NOC monitoring.
• TerraPro HDSL High-bit-rate Digital Subscriber Line (HDSL) service for businesses, providing dedicated symmetrical connectivity starting at 2MB. Targeted at enterprise clients needing reliable symmetric bandwidth for business operations.
• Web Hosting (Terraweb) Web hosting services with five subscription tiers (Basic, Standard, Advanced, Premium, Professional) ranging from 200MB to 5GB storage and 1GB to 7GB monthly transfer, including MSSQL/MySQL database support and ASP/PHP hosting. Targeted at businesses and individuals needing website hosting infrastructure.
• Domain Registration (Terraweb) Domain name registration services under the Lebanese TLDs (.com.lb, .net.lb, .org.lb, .gov.lb, .edu.lb), bound by LB Domain Registry and ICANN policies. Targeted at businesses, organizations, and individuals seeking local Lebanese domain presence.
• Email Services (Terraweb) Email hosting and management services for individuals and businesses, accessible via webmail.terra.net.lb, complementing the domain registration and web hosting offerings.
• Email Filter (TerraPlus) Anti-spam and antivirus email filtering service for corporate domains. Virus-infected emails are deleted and spam mail is quarantined at TerraNet mail filters. Targeted at corporate customers needing email security and threat protection.
• Parental Control (TerraPlus) Web-based parental control service that filters inappropriate online content with regularly updated databases, requiring no software updates on customer computers. Targeted at residential families seeking child-safe browsing.
• Internet Consulting (TerraPlus) Professional consulting services for designing and implementing WAN, VPN, LAN, Intranet, and web-based application solutions. Targeted at businesses needing expert guidance on network infrastructure and intranet setup.
• Co-location Services Server co-location services at TerraNet's Network Operations Center with direct Internet connectivity, redundant UPS power with automatic generators, climate control, and secure access. Targeted at businesses requiring reliable off-site hosting infrastructure.

Quantifiable outcome

• Network availability at 99.9%
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Cable 1minorStrategic or Co-development PartnerTerraNet works with Cable 1 team for professional installation services. Certified Terranet and Cable 1 teams handle equipment installation, connecting components to existing home or office networks, and testing internet functionality.
• Tier 1 ISPs (US)coreTechnology or IntegrationTerraNet maintains connections to Tier 1 ISPs in the US which guarantees fast access to the entire Internet for its customers. This international peering arrangement ensures global connectivity and optimal routing.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Alfa (Lebanon): Alfa is one of Lebanon's two mobile network operators (managed by Orascom). It competes indirectly with TerraNet through mobile broadband and increasingly through fixed-wireless offerings that substitute for fixed-line connectivity.
• Ogero: Ogero is the Lebanese state-owned telecommunications operator that manages the underlying copper and fiber infrastructure. As the dominant incumbent, it sets the wholesale terms under which TerraNet and other Lebanese ISPs operate.
• Touch (Lebanon): Touch is Lebanon's second mobile network operator (managed by Zain Group). It competes with TerraNet for end-user connectivity spend and is expanding into home broadband and fixed-wireless offerings in Lebanon.

Regional players

• du (Emirates Integrated Telecommunications): du is a major UAE-based telecom operator offering fixed broadband, mobile, and enterprise services. While operating in a different geography, it is comparable in business model and product breadth to TerraNet's enterprise and residential offerings.
• Ooredoo: Ooredoo is a Qatar-based telecom operator with significant presence across MENA and Asia. It offers similar fixed broadband, mobile, and enterprise services to those TerraNet provides in Lebanon, providing a regional benchmark for business model and scale.
• Saudi Telecom Company (stc): stc is Saudi Arabia's incumbent telecom operator offering fixed broadband, mobile, and enterprise services across the region. It provides a regional comparable to TerraNet's fixed broadband and enterprise connectivity model.
• Etisalat (e&): Etisalat (now branded e&) is the UAE's incumbent telecom operator with extensive MENA operations. It is comparable to TerraNet as a fixed-line, mobile, and enterprise telecom operator in the broader regional context.

Direct peers

• Cyberia: Cyberia is one of Lebanon's established ISPs offering broadband internet and corporate connectivity services. It competes directly with TerraNet for residential and enterprise customers in the same Lebanese market.
• IDM (Internet Development & Management): IDM is a major Lebanese ISP offering broadband, data, and corporate connectivity services. It directly competes with TerraNet in the Lebanese fixed broadband and enterprise connectivity market with a similar product portfolio.
• Sodetel: Sodetel is a Lebanese ISP and telecom operator providing internet, data, and voice services to residential and business customers. It is a direct competitor to TerraNet in Lebanon with overlapping DSL, fiber, and enterprise offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=890QKgwb7Rk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TerraNet