Express Plumbing

What Express Plumbing does

Express Plumbing, operating as a division of EPS Inc. (Engineering Perfect Systems), is a family-owned and operated plumbing and civil engineering services company founded in 1989 and headquartered in San Mateo, California. The company provides residential, commercial, and municipal plumbing services across the Bay Area Peninsula and East Bay, covering 25+ cities through 24/7 emergency dispatch from two regional offices. Its core service portfolio spans emergency plumbing, drain cleaning, sewer repair and replacement, water heater installation, leak detection, trenchless pipe replacement, and underground utility construction, with a particular technical emphasis on trenchless methods (pipe reaming, pipe bursting, CIPP lining, laser-guided bore, micro tunneling) and fiber-optic video camera inspection that minimize surface disruption.

The business operates a direct-to-consumer service model supplemented by direct coordination with insurance claims, with service fees ranging from $246 to $6,425 per job and free estimates offered. Revenue is generated primarily through professional service fees, hourly rates, and project-based pricing across three primary customer segments: residential (homeowners and property managers), commercial (restaurants, commercial buildings, industrial facilities), and municipal (city and government infrastructure projects). Distribution is multi-channel, combining 24/7 phone dispatch, website booking, SEO-optimized service-area pages, social media presence, email newsletters, and customer referrals.

Recent strategic activity includes geographic expansion into the East Bay and the launch of an Electrical and HVAC services extension (expresshservices.com) under Contractor License #1142221, indicating an intent to broaden trade service offerings beyond core plumbing. The company has received industry recognition including APWA "Best Bay Area Plumbing Contractor," BBB A+ rating, Contractor of the Year (Bay Area), and Blue Book Network listing, and operates under California contractor licenses Class A/B/C36 (#778428).

Name

Express Plumbing

Legal name

EPS Inc.

Website

https://expressplumbing.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Express Plumbing, a division of EPS Inc., is a family-owned Bay Area plumbing and civil engineering services company founded in 1989, serving residential, commercial, and municipal customers across 25+ cities with 24/7 emergency dispatch, trenchless pipe replacement, and recently expanded Electrical and HVAC offerings.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Water and Sewer Line and Related Structures Construction (23711), Water and Sewer Line and Related Structures Construction (237110), Water, Sewage and Other Systems (2213)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Emergency Commercial Plumbing Response (HSAOAMAL), Emergency Sewer Line Backup & Cleanup (HSAOAMAC), Sump Pump & Sewage Ejector Pump Service (HSAOABAM), Plumbing & Utility Systems (Potable/Non-Potable Water, Sanitary, Storm, Sewage Lift) (EUAEAFAF)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Trenchless pipe replacement
• Sewer line repair
• Emergency plumbing services

Headquarters

HQ city

San Mateo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Plumbing Service and Repair: Service-based revenue from residential, commercial, and municipal plumbing services including emergency repairs, installations, and maintenance. Revenue is generated through service fees, hourly rates, or project-based pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Express Plumbing provides residential, commercial, and municipal plumbing services throughout the San Francisco Bay Area, including 24/7 emergency repairs, drain cleaning, sewer repair and replacement, water heater installation, and trenchless pipe replacement. Operating as a division of EPS Inc. (Engineering Perfect Systems) since 1989, the company delivers emergency response, free estimates, and advanced no-dig technology across 25+ Bay Area cities.

Product overview

Express Plumbing is a family-owned plumbing service company operating since 1989, serving the Bay Area as a division of EPS Inc. (Engineering Perfect Systems). The company offers a comprehensive suite of plumbing and underground construction services organized into three main divisions: Residential Plumbing (emergency services, drain cleaning, water heaters, fixtures, leak detection), Sewer & Utilities (video inspection, sewer repair, trenchless replacement, gas/water lines), and Industrial & Municipal (commercial equipment, submetering, hot tapping, municipal infrastructure). Core services include trenchless pipe replacement technologies (pipe reaming, bursting, lining), directional drilling, and traditional plumbing repairs. The company specializes in advanced trenchless technology solutions that minimize surface disruption during repairs and installations.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Plumbing Services 24/7 emergency plumbing service with immediate response for residential, commercial, and municipal clients experiencing urgent plumbing issues such as sewer backups, burst pipes, and sewage overflows.
• Drain Cleaning Services Professional drain cleaning using various techniques including hydrojetting to clear clogged drains quickly and effectively for homeowners and commercial facilities.
• Water Heater Services (Conventional & Tankless) Installation, repair, and maintenance of both traditional tank water heaters and on-demand tankless water heaters for residential and commercial applications.
• Garbage Disposal Repair & Installation Installation and repair services for kitchen garbage disposals targeting residential homeowners.
• Faucets & Fixtures Repair or Installation Repair and installation services for bathroom and kitchen faucets and plumbing fixtures for residential customers.
• Slab Leak Detection & Repair Detection and repair of water leaks occurring under concrete slab foundations for residential and commercial properties.
• Apartment Plumbing Services Plumbing services specialized for multi-family residential apartment buildings and property managers.
• Earthquake Shut-Off Valve Installation Installation of automatic earthquake gas shut-off valves to prevent gas leaks during seismic events, primarily for residential and commercial properties in the Bay Area.
• Sewer Repair & Replacement Repair and replacement services for damaged or deteriorated sewer lines for residential, commercial, and municipal customers.
• Video Camera Inspection Fiber-optic camera inspection technology used to visually locate and diagnose plumbing problems within walls and underground pipes.
• Trenchless Sewer Replacement No-dig sewer replacement technology using pipe reaming, pipe bursting, pipe lining, laser guided bore, and micro tunneling methods to minimize surface disruption.
• Gas Line Repair & Repipe Repair and repiping services for natural gas lines for residential and commercial properties.
• Water Line Repair & Repiping Repair and repiping services for residential and commercial water supply lines.
• Underground Utilities & Cable Installation Horizontal boring and directional drilling services for underground utility and cable installation targeting municipal and commercial clients.
• Septic to Sewer Conversions Conversion services from septic tank systems to municipal sewer connections for residential property owners.
• Sump Pump Repair & Installation Installation and repair services for sump pumps to prevent basement flooding in residential properties.
• Sewer Hydrojetting & Vacuuming Services High-pressure water jetting and vacuum services to clean and clear sewer lines for residential and commercial customers.
• Sewer Line Inspection & Testing Comprehensive inspection and testing services for sewer line integrity.
• Commercial Water Heaters & Tankless Systems Water heating solutions for commercial and industrial applications including tankless systems.
• Submetering Systems Water submetering system installation for commercial properties to track individual unit usage.
• Hot Tapping & Pipe Freezing Industrial techniques to connect new pipes to existing systems without shutting down service and freeze pipes temporarily for repairs.
• Restaurant / Commercial Plumbing Specialized plumbing services for restaurants and commercial food service establishments.
• Grease Interceptors / Traps Installation and maintenance of grease traps and interceptors for commercial kitchens.
• Sewage Spill Clean Up Emergency cleanup services for sewage spills and backups for residential and commercial properties.
• Municipal Services Plumbing and infrastructure services for municipal governments including potable water system certification and underground construction.
• Electrical & HVAC Services (Express H Services) Electrical and HVAC services offered to East Bay area customers through the company's expresshservices.com brand under Contractor Lic. # 1142221.

Quantifiable outcome

• 24/7 availability including holidays and weekends
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Regional players

• Bonney Plumbing, Heating & Air: California-based home services firm offering plumbing, sewer, water heater, and HVAC across multiple California metros. Comparable regional service breadth, multi-trade orientation, and residential/commercial customer mix to Express Plumbing.
• Mike Diamond Services: Long-tenured California home services brand providing plumbing, drain, sewer, and HVAC to Southern California. Strong regional density and emergency brand positioning make it a relevant comparable for Express Plumbing's California operating model.
• Bell Plumbing & Heating: Bay Area plumbing and mechanical services contractor serving residential and commercial customers. Operates in the same Peninsula/East Bay geography as Express Plumbing with comparable trenchless and sewer replacement capabilities.
• Rooter Hero Plumbing & Air: California-focused residential and commercial plumbing and HVAC service brand. Comparable plumbing + adjacent trades positioning and Bay Area/California service footprint.

Broad incumbents

• Roto-Rooter: Largest US plumbing and drain service brand with national 24/7 emergency response, sewer, and trenchless capabilities. Overlaps substantially with Express Plumbing's residential, commercial, and municipal offerings but operates at materially greater scale across all 50 states.
• ARS / Rescue Rooter: Multi-brand national residential services platform (including Rescue Rooter) providing plumbing, drain, sewer, and HVAC. Comparable service portfolio and customer segments but far larger footprint and brand portfolio than Express Plumbing.
• ServiceMaster: National home services and restoration platform with a broader portfolio beyond plumbing. Relevant as a strategic home-services incumbent evaluating adjacent trades and emergency response services similar to Express Plumbing's offering.

Direct peers

• Benjamin Franklin Plumbing: National plumbing franchise emphasizing punctuality, transparent pricing, and residential service. Closely comparable business model, customer profile, and on-demand emergency positioning to Express Plumbing.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise offering drain cleaning, water heaters, sewer repair, and trenchless replacement with similar 24/7 emergency service model. Directly comparable in service mix, customer segments, and dispatch-driven GTM to Express Plumbing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/plumbersbayarea
• YouTubeyoutube.com/channel/UC7zQtq00zg0RnA4iHyOUS1w
• Facebookfacebook.com/BayAreaPlumbers
• LinkedInlinkedin.com/company/expressplumbing
• Instagraminstagram.com/expressplumbing1

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Express Plumbing