Nnc Solutions

What Nnc Solutions does

NNC Solutions is a privately held Quebec-based authorized dealer for TELUS and Koodo, operating 21 retail storefronts across the province from Sainte-Marie de Beauce. Founded in 1968 by Normand Nadeau as a home electronics repair business, the company has grown over five decades through a combination of organic store openings and seven disclosed dealer acquisitions (2008-2021) to become the 2nd largest TELUS dealer in Canada. It resells TELUS Mobility, Koodo, OPTIK TV, PureFibre internet, SmartHome Security, Online Security, LivingWell Companion, Business Connect VoIP, Connected Vehicle fleet management, Enterprise Mobility Management, and Akira virtual healthcare to residential, SMB, mid-market, and enterprise customers. Its Exclusive Partner Program (EPP) channels corporate-device purchases from over 1,600 Canadian employer partners, while a dedicated Centre Hi-Fi electronics division in Sainte-Marie sells computers, TVs, audio systems, and accessories with installation, repair, and training services.

The company monetizes primarily through carrier commissions on TELUS/Koodo mobile plan activations, renewals, and upsells, supplemented by device sales (phones, tablets, smartwatches), device protection plans, and add-on data packages. Business customers generate recurring revenue from VoIP subscriptions (Business Connect), mobile internet, fleet management (Connected Vehicle), IoT solutions, and managed security. The electronics retail division (Centre Hi-Fi) contributes transactional revenue through hardware sales, installation services, computer repair, training courses, and equipment rental. The EPP channel produces affiliate/referral commissions on each enrollment. Distribution combines owned retail stores, mobile field-sales representatives who visit business clients on-site, a dedicated SMB support team (1-888-330-8882), and a self-serve online portal for EPP enrollments. Pricing is quote-based on TELUS carrier plans; the "Option retour" (Bring-It-Back) program lowers monthly device payments in exchange for return at 24-month term end, and EPP members receive minimum $300 device discounts and monthly savings on unlimited data plans.

Ownership remains concentrated among the founding family and long-tenured shareholders: François Faucher (shareholder since 1999, joined 1984) and Suzie Breton (co-shareholder since 2009). The company employs 101-250 staff across Quebec, operates under a single corporation (Quebec jurisdiction), and reports no venture capital, private equity, or parent-company ownership. Strategic positioning is anchored on physical retail density, personalized human advisory in markets underserved by digital-first carriers, and relationship-driven SMB account management — a model with limited AI/technology moats but defensible distribution and switching-cost advantages in its regional footprint.

Name

Nnc Solutions

Legal name

NNC Solutions

Website

https://nncsolutions.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Short description

NNC Solutions is a Quebec-based authorized TELUS and Koodo dealer operating 21 retail locations across the province. The company resells mobile plans, devices, internet, TV, home security, and business telecom solutions to residential, SMB, and enterprise customers, with a 1,600+ partner Exclusive Partner Program.

Ownership category

akta.pro rank

Headquarters

HQ city

Sainte Marie

HQ country

Canada

HQ region

North America

Offices21 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Mobile Plans and Services: NNC Solutions generates revenue as an authorized TELUS and Koodo dealer through commissions on mobile plan activations, renewals, and upsells. The company also sells mobile devices (phones, tablets, smartwatches), accessories, and增值 services including device protection plans and add-on data packages.
2. Business Telecommunications Services: Revenue from SMB and enterprise clients includes VoIP telephony (TELUS Business Connect), mobile internet for business, fleet management, IoT solutions, and managed security services. Business clients receive dedicated account management and volume pricing on device procurement.
3. Electronics Retail (Centre Hi-Fi): The Centre Hi-Fi electronics division in Sainte-Marie generates revenue from the sale of consumer electronics (computers, TVs, audio systems), installation services, computer repair, and training courses. The company also offers equipment rental (TVs, projectors, sound systems).
4. Home Services (OPTIK TV, Internet, Security): NNC Solutions bundles and sells TELUS home services including OPTIK TV, PureFibre internet, home phone, and home security systems. These generate recurring revenue through monthly service subscriptions.
5. Exclusive Partner Program (EPP): Over 1,600 companies across Canada partner with TELUS through NNC to offer corporate purchasing programs to employees. NNC facilitates employee device purchases with discounts and corporate plan access, earning commissions on each enrollment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

NNC Solutions is an authorized TELUS and Koodo mobile dealer operating 21 retail locations across Quebec, selling mobile phones, wireless plans, internet, TV, home security, and business telecommunications solutions. The company also operates Centre Hi-Fi, a consumer electronics retail division located in Sainte-Marie. As the 2nd largest TELUS dealer in Canada, NNC Solutions serves both individual consumers (Particuliers) and business clients (Entreprises/PME) with tailored telecom offerings.

Product overview

NNC Solutions is an authorized TELUS and Koodo retailer providing comprehensive telecommunications and electronics services. The core offering consists of TELUS Mobility Services for smartphones, tablets, and mobile internet, supplemented by Koodo Mobile as a sub-brand. Additional services include TELUS PureFibre Internet and OPTIK TV for residential entertainment, TELUS SmartHome Security and Online Security for protection, and LivingWell Companion for personal emergency response. For business customers, offerings include VoIP telephony via Business Connect, Connected Vehicle fleet management, Enterprise Mobility Management, and Akira virtual healthcare. The company also operates Centre Hi-Fi, an electronics division selling computers, audio equipment, and smart home devices with installation and repair services. Services are delivered through 18 retail locations across Quebec.

Differentiator

Problem solved

Functional benefit

Brands

• Centre Hi-Fi: Electronics division of NNC Solutions located in Sainte-Marie, offering televisions, computers, audio systems, and related services including installation, repair and training.

Products and services

• Mobile Wireless Plans (Particuliers)
• Business Telecommunications Solutions (Entreprises)

Quantifiable outcome

• 2nd largest TELUS dealer in Canada
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core, secondary and minor.

• TELUScoreChannel Partner/ Reseller/ DistributorNNC Solutions is an authorized TELUS dealer, the largest telecommunications partnership for the company. NNC sells TELUS mobile plans, devices, internet, OPTIK TV, home security, and business solutions across all 21 retail locations. TELUS provides the network infrastructure, carrier services, and product offerings that NNC resells with personalized service and local expertise.
• KoodosecondaryChannel Partner/ Reseller/ DistributorNNC Solutions is an authorized Koodo dealer, offering Koodo mobile plans and devices at select retail locations. Koodo provides no-contract, budget-friendly mobile services including Zero Surprise Data on all plans and access to Canada's largest 5G LTE network.
• TELUS Exclusive Partner Program (EPP) Corporate PartnersminorGTM or Marketing PartnerOver 1,600 companies across Canada partner with TELUS (via NNC Solutions) to offer corporate purchasing programs to their employees. Partner employers include Barreau du Québec, nurses, lawyers, government employees, and other professional groups. Employees receive exclusive discounts on devices and monthly plan savings.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Tbooth Wireless: Canadian multi-carrier wireless retail banner operated by Glentel. Operates premium-located storefronts selling postpaid wireless across major Canadian carriers — directly comparable as a multi-location authorized wireless dealer.
• Glentel: One of Canada's largest multi-carrier wireless retailers, operating hundreds of locations under banners including Wireless Wave and Tbooth. Glentel is the closest comparable as a multi-location authorized wireless dealer serving consumers and SMBs, and is now owned by Rogers Communications.
• The Source: Canadian consumer electronics and mobile retail chain owned by BCE/Bell, selling phones, computers, audio, and connected home products across Canada. Directly comparable to NNC's combined wireless-retail-plus-Centre Hi-Fi electronics offering.
• The Mobile Shop: Canadian multi-carrier authorized wireless dealer operating inside Costco and other retail partner locations. Comparable to NNC as a wireless reseller generating commission revenue on activations and renewals across multiple carriers.
• Wireless Wave: Multi-carrier wireless retail banner owned by Glentel/Rogers, operating dozens of Canadian locations. Directly comparable to NNC as a multi-location authorized wireless dealer with overlapping product mix and customer base.
• WOW! Mobile Boutique: Multi-carrier wireless retail chain in Canada, now wholly owned by TELUS. Operates storefronts selling smartphones, plans, and accessories on behalf of multiple carriers — closely aligned with NNC's authorized-dealer retail model.

Broad incumbents

• Best Buy Canada: Canada's largest specialty consumer electronics retailer, selling computers, TVs, audio, smart home, and mobile devices. Comparable to NNC's Centre Hi-Fi electronics division and a broader portfolio competitor with overlapping but not identical wireless offerings.
• Staples Canada / Bureau en Gros: National office supplies and consumer electronics retailer with a meaningful SMB-focused business technology and telecom offering. Comparable to NNC's Centre Hi-Fi retail side and SME-focused sales motion, though telecom is a smaller part of its mix.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCscM6-NxTxoCS6f8neZMewg
• Facebookfacebook.com/NNCSolutions
• LinkedInlinkedin.com/company/nnc-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nnc Solutions