Global Strategic

What Global Strategic does

Global Strategic Business Solutions Inc. is a Philippines-based business process outsourcing (BPO) firm, founded in 2006 and privately held, that delivers human-powered offshore services to North American clients across property management, real estate and REO, mortgage servicing, legal, healthcare, and general SMB segments. Service offerings span 13 categories — virtual assistance, call center, accounting, legal and business support, real estate (including Broker's Price Opinion and REO services), property management, digital marketing, information technology, recruitment and staffing, title review, medical, dental, and mortgage servicing — delivered by Remote Team Members operating in the client's systems and tooling, including a 2025 integration with PropertyMeld for property-maintenance coordination.

Delivery is concentrated across six Philippines offices in Mandaluyong, Clark/Mabalacat, Bacolod, Victorias, and Cebu, supplemented by a Panama City office and a US headquarters in Burlington, North Carolina; the company claims 24/7 operations enabled by a 12-hour time-zone advantage versus US Eastern time. The company is positioned primarily around compliance credentials (ISO 27001:2022, SOC 2 Type 2, PCI DSS, HIPAA-HITECH) and cost economics (published starting rates of USD $8.50/hr for data services and USD $9.75/hr for voice services, with claimed customer savings of up to 70% versus US in-house staffing).

The business model is usage-based hourly billing against custom scopes, sold through consultative direct enterprise sales and supplemented by referrals from 11+ industry associations including NARPM, MBA, VRMA, PMI, IBPAP, Legal League 100, and ALFN. Named customers include Covius (mortgage servicing, won from an RFP of six firms), All3Realty, AHI Properties, Foundation Property Management, and SouthernREO, suggesting a mix of enterprise anchors and mid-market property management operators. There are no disclosed funding rounds, M&A events, or revenue figures.

Name

Global Strategic

Legal name

Global Strategic Business Solutions Inc.

Website

https://globalstrategic.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Global Strategic is a Philippines-headquartered BPO firm, founded in 2006, that delivers offshore virtual assistance, call center, accounting, legal, real estate, and property management services to North American clients, priced from USD $8.50/hr and supported by ISO 27001, SOC 2, PCI DSS, and HIPAA certifications.

Ownership category

akta.pro rank

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. BPO Service Contracts: Hourly billing for business process outsourcing services including virtual assistance, call center, accounting, legal support, real estate services, property management, digital marketing, IT services, and recruitment/staffing. Pricing starts at USD $8.50/hr for data services and USD $9.75/hr for voice services, contingent on volume and task breakdown.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Global Strategic provides offshore business process outsourcing (BPO) services through dedicated remote teams in the Philippines, with U.S. and Panama offices. Core service lines include virtual assistance, inbound/outbound call center, accounting, legal and business support, real estate (BPO/REO) and property management support, digital marketing, IT, recruitment/staffing, title review, and medical/dental/mortgage administrative support. Services are delivered by English-proficient staff under ISO 27001:2022, PCI DSS, HIPAA-HITECH, and SOC2 Type 2 security controls, and are priced on hourly usage-based rates or monthly subscription packages.

Product overview

Global Strategic is a business process outsourcing (BPO) company offering a comprehensive portfolio of human-powered services rather than a unified software product. The company operates across multiple verticals including Virtual Assistance, Call Center Services, Accounting, Legal and Business Support, Real Estate Services, Property Management Services, Digital Marketing, Information Technology, Recruitment and Staffing, Title Review, Medical, Dental, and Mortgage Servicing Solutions. Services are delivered by offshore teams primarily based in the Philippines, with operations in the United States and Panama. The company provides staffing solutions where Remote Team Members work within client platforms, such as the Property Meld integration for property management support.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Assistance Remote administrative support services including data entry, transcription, virtual reception, appointment and calendar management, customer service, outbound/inbound calls, email support, website chat, account management, and executive assistance for businesses.
• Call Center Services Inbound and outbound call center solutions for customer service, technical support, lead generation, and sales functions.
• Accounting Services Comprehensive accounting solutions including payroll accounting, financial statement preparation, tax services, account book maintenance, AP bookkeeping, and QuickBooks support for businesses.
• Legal and Business Support Legal business process support including legal support services, document imaging and merging, client system management, and bankruptcy processing for law firms and legal services providers.
• Real Estate Services Real estate BPO services including Broker's Price Opinion (BPO), REO billing and reimbursement, REO administrative solutions, social media marketing, and accounting/bookkeeping for real estate and REO companies.
• Property Management Services Outsourced property management solutions including tenant communication, maintenance coordination, financial management, and administrative support for residential and commercial property managers.
• Digital Marketing Services Digital marketing solutions including social media marketing (Twitter, Facebook, and other platforms), graphic design, and brand collateral creation. Four subscription package tiers are offered.
• Information Technology Services IT outsourcing services including web support, technical assistance, and technology solutions.
• Recruitment and Staffing Solutions Talent acquisition and staffing services for filling client positions including sourcing, screening, and placement of candidates.
• Title Review Services Comprehensive title services including title review, title search, title exam, title commitment drafting, title grading, audit/QC, search and review, title report generation, list review/preparation, bankruptcy search, legal description verification, and transfer check.
• Medical Services Healthcare administrative support including patient intake paperwork, medical data entry, record maintenance, and billing coordination.
• Dental Services Dental practice administrative support services.
• Mortgage Servicing Solutions Mortgage servicing back-office support including loan processing, payment handling, and customer account management.

Quantifiable outcome

• Clients can save 70% or more on labor costs compared to equivalent in-house staffing
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• PropertyMeldcoreTechnology or IntegrationPropertyMeld partnership delivers enhanced scalable support solutions combining Property Meld's property maintenance coordination software with Global Strategic's offshore staffing capabilities for work order triage, vendor coordination, and data entry directly into Property Meld platform
• Legal League 100minorGTM or Marketing PartnerIndustry association partnership providing referral network and credibility for legal business solutions
• ALFN (Association of Legal Finance Professionals)minorGTM or Marketing PartnerIndustry association membership for legal finance professionals providing networking and referral opportunities
• MBA (Mortgage Bankers Association)minorGTM or Marketing PartnerIndustry association partnership in mortgage banking sector
• Five Star ForceminorGTM or Marketing PartnerFive Star Force partnership supporting property management and REO industry services
• NARPM (National Association of Residential Property Managers)minorGTM or Marketing PartnerProperty management industry association membership providing credibility and referral network
• VRMA (Vacation Rental Management Association)minorGTM or Marketing PartnerVacation rental industry association partnership
• PMI (Property Management Inc.)minorGTM or Marketing PartnerProperty management company partnership providing referral and industry networking
• IMN (Information Management Network)minorGTM or Marketing PartnerInformation management network partnership for industry connections
• Pitbull ConferenceminorGTM or Marketing PartnerIndustry conference partnership for real estate and REO industry networking
• The Five Star InstituteminorGTM or Marketing PartnerFive Star Institute partnership providing industry education and networking resources
• IBPAP (IT and Business Process Association of the Philippines)minorGTM or Marketing PartnerPhilippines BPO industry association membership supporting industry standards and networking

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Peers

• Outsource Access (formerly VirtualStaff.ph / Outsource Accelerator):

Direct peers

• TaskUs: US-headquartered, Philippines-delivered BPO and customer experience outsourcing firm with comparable service mix (digital customer care, back-office support, content moderation) and similar target verticals including real estate, healthcare, and financial services.
• Alorica: Privately held, Philippines-heavy customer experience and BPO company with comparable end-to-end CX, back-office, and digital support services, serving similar mid-market and enterprise clients.
• SupportNinja: US-headquartered outsourcing firm with operations in the Philippines and Nicaragua offering customer support, back-office, and technical support services to mid-market companies, closely aligned with Global Strategic's model and pricing tier.
• Flatworld Solutions: Offshoring/outsourcing company offering data entry, call center, accounting, and back-office services from India and the Philippines to SMB and mid-market clients globally; similar service breadth and target segments as Global Strategic.

Broad incumbents

• Concentrix: Global customer experience and BPO major with significant Philippines delivery; offers call center, back-office, and digital services across many verticals. Larger and broader in scope, but directly overlaps Global Strategic's core service lines.
• Teleperformance: One of the largest global BPO/customer experience companies with substantial Philippines operations; competes for the same call center, back-office, and digital workflow engagements that Global Strategic targets.
• Foundever (formerly Sitel/Startek): Global CX and BPO provider with strong nearshore and offshore delivery including the Philippines; offers customer service, sales, and back-office support comparable to Global Strategic's portfolio.
• TTEC (TeleTech Holdings): Large publicly listed customer experience and BPO company with Philippines delivery and a portfolio that overlaps directly with Global Strategic's call center, customer support, and back-office offerings.

Emerging players

• Magellan Solutions Outsourcing: Philippines-based call center and BPO provider offering inbound/outbound voice, back-office, and customer support services to US and Australian clients; comparable in size and service focus to Global Strategic.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/globalstrategic
• Facebookfacebook.com/GlobalStrategic

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Strategic